I have released the update of iOS app on iTunes. It is available on App store but neither it is showing in 'updates' tab nor it is updating automatically. Finally i uninstalled the old version and installed the new version from the app store.
This iOS app is developed in phonegap.
You should wait a few hours before a device finds the updated version of your approved application. The application update needs to be distributed to multiple servers dedicated to the App Store.
It is possible to manually check for updates on your device since iOS 11. Tap near the top of the screen near the ‘Updates’ text, then hold and pull down, then release.
Please note that you will not get the update automatically when you see a download button on your application page in the App Store. This means that the version on your device is signed with a different certificate than the released version in the App Store. Simply click on the download button to resolve this.
Hope this helps!
It's an open bug from apple side since last 5 years which is still yet to be fixed.
For reference kindly check their official site :
https://developer.apple.com/forums/thread/52767?page=3
I am having problems updating to build 13S5325c, although all installations have worked fine previously.
After following both procedures as set out by Apple:
mailing the downloaded configuration profile to the iPhone and installing from there
downloading directly through Safari on the phone
the profile shows in the Apple Watch App > General > Profiles.
On tapping Install, all seems as it should be, the only suspicious point being that Apple's docs state that there will be an Apple Logo and progress bar while installation takes place. Instead I see the activity indicator for a second or two.
Then I am offered a restart of the watch, which I select.
When the restart is done, I still see build 13S5305d.
I have checked that I am downloading the most recent profile. I am using iOS 9 build 13A4325c. The watch is charged and attached to the charger.
Worked when installing after 'new version available' badge appeared, i.e. without recourse to the developer website page.
I released an update to my app 2 days ago. Since then I have heard from users that they are getting the old version of the app.
The really odd part is that the user is seeing the new app description and screenshots in the app store.
I have figured out how to reliably reproduce the issue. Is this something that I can fix myself? I've contacted Apple and searched the web but have found nothing so far.
To get the old version:
Go to appstore. Find SocialPar.
Click to install the app.
While it is downloading, go back the iPhone main screen (spingboard). You will see the app installing.
You now have the old version of the app
To get the new version:
Go to appstore. Find SocialPar.
Click to install the app.
Wait in the appstore for the install to complete,
Click open
It will prompt for passwords to itunes account
It will install again
Click open again
You now have the proper version of the app.
I am wasting a lot of money promoting my app right now and its killing me that my marketing efforts are driving people to install an old version of my app.
Can anyone reproduce this with their apps?
Apple is now allowing users to download older versions of your app.
You can prevent this by going to iTunes connect and visiting your app's "Rights and Pricing" section. At the bottom there's a "Manage iCloud download settings for this app" link where you can exclude older version from being available.
This is probably related to iCloud as I was having a very similar problem. If you have previously downloaded your app on any device then when you download it on a new device, it will download the same version as you previously downloaded. You then get the option to update to the latest version.
Confused me to start with!
Anyone having problems deploying Enterprise apps on iPhone/iPads running the released version of iOS 5 using the OTA ("over the air") methodology?
During the installation process, we get the alert box: "the app could not be installed at this time". Tapping the Retry button does nothing. In some cases, repeated tapping of the Retry button eventually results in a gray, empty launch icon being left on the home screen. No app installed. No other errors.
Anyone else seeing this or have a resolution?
The below description is a bit involved, but please bear with me as it may help others who run into the situation. I will post the resolution if get a resolution from Apple. So far, no joy there.
Our app refuses to install OTA on iOS 5. This same app WILL install on iPhone/iPad devices running iOS 4.x.x AND the same app will install on iOS 5 devices physically connected to a desktop machine using the iTunes app.
The Apple Developer forums under the IOS 5 Beta category complained about the problem but no indication of resolution as of last week just before the official release of iOS 5.
Cookies are set to be accepted.
Bowser cache and history cleared.
Using mobile safari originally installed with original iOS version 4.x.x.
System hardware and operating system configuration
iPad 2, iPhone 4 or any iPhone device running iOS 5 RELEASED version.
Browser and version
Mobile safari that is installed with iOS 4 on ipad2. Don't know if mobile safari upgrades with ios 5 upgrade.
Using a corporate wifi network. Yes, we are behind a firewall and use a proxy server. Since iOS4 devices install without problems, I don't think installation being blocked by the proxy or firewall.
Enterprise app built with Xcode 4 and ios5 sdk provided with it. Built to be backward compatible with iOS 4.0.
Distribution provisioning profile is correct as we have been using it for several weeks.
This app installs properly on iOS 4 devices both over the air and via iTunes application method.
This app installs properly on ios5 devices through the physical connection with iTunes application on the Mac desktop.
Steps to reproduce:
User types in the URL in mobile safari on iPhone/iPad running ios5.
The resulting webpage shows the download app link.
User taps on the link and is asked if they want to install the app.
User taps the yes, install button.
App proceeds to install.
A gray launch icon shows up on the home screen with the progress bar empty at the bottom of the icon.
Message below the icon indicates "loading".
Seconds later, user gets the "cannot download app at this time" error message as seen in screen shot attached.
Tapping the retry button results in the same action just described.
Tapping done results in the download stopping.
If you tap retry several times, user sometimes is left with the gray empty launch icon, which will not launch and cannot be deleted.
Note: In the apple developer forums, under the iOS 5 beta category, people are describing the exact same problem with no resolution.
Had the same problem, and was able to resolve it. However, the error noted is not specific to a single cause that handles every case... some detailed investigation needs to occur.
Your best bet is to connect the device to your Mac, and using the Organizer of xCode view the console logs while you are attempting to do a wireless deployment. There will be some useful information available -- please post the logs.
For my case -- the icon files were missing from the build, as a result of moving from xCode3 to xCode4 and also, the distribution plist was referencing an image that returned a 404. Both were logged in the console, but not very clearly.
Also, as a sanity check, manually verify the URL to your IPA file also.
I had this same problem and was sure everything was correct in my project; but restarting Xcode and doing a clean revealed my Enterprise scheme had somehow defaulted to the wrong provisioning profile.
Re-selecting the correct profile and re-archiving the app fixed the issue for me, I'm able to install an enterprise app on both iOS4 and 5.
I wanted to chime in after fighting this for a few hours. It is iOS 5 specific.
We had an htaccess password protection on the directory. Removing this allowed the app to finally download. So if you have htaccess, perhaps you can point the user to a parent directory that is password protected, then navigate to the subdirectory containing the app that isn't password protected. This is a temporary solution, apple needs to fix this.
Another thing to consider is the URL you specified in your over-the-air Application.plist file. I received the same error message ("-application- could not be installed at this time") because the URL I specified was too unspecific. Rather than writing "directory/directory/application.ipa", I had written "directory/directory/". You must include your application in the complete URL of the plist file's configuration.
If you didn't do this, don't fret! You don't have to rebuild the entire thing from step one, you can open your .plist file in any standard text editor and simply change the URL.
We had the same thing.
Our mistake was to point to a wrong 512.png icon in the manifest.
Which was no problem on iOS4 but turned out to stop iOS5 into a "...at this time" alert.
Wanted to chime in on my experience.
In my case, we were changing the address where the IPA file was hosted. Although I updated the PLIST file with the proper URL to the IPA file, iOS was still going after the old URL almost as if it cached the PLIST data. Creating a copy of the PLIST file and renaming it resolved the issue (data within the file remained unchanged)
I met the same problem today. The app can be installed in ios4, but failed in ios5 with "** could not be installed at this time" alert.
According to patricksan's suggestion, I download iPhone Configuration Utility 3.5 for Mac OS X, and try to catch the log while install the app through OTA.
The log helped me finally, one sentence of the log says entitlement 'get-task-allow' has value not permitted by a provisioning profile. It remind me that if the code signing identity in build settings of Project and Targets are correct, after checking them in Xcode, I found the code signing identity are not correct one, they should be iPhone distribution:.... other than iPhone developer:..... After correcting them, and re-Archiving the ipa file, it can be installed in iOS 5 now.
Check your Info.plist for Required device capabilities property. I recommend to delete completely this property if you haven't any restrictions on use.
Is there some way to implement an auto-upgrade for an iPad app.
I would like to be able to have my app check for updates, and then upgrade itself.
As far as I am concerned the app can retrieve the update from the app-store, but:
I would like the interface to be app internal: User should just have to press an OK button for the upgrade to start (all this time staying within the app)
Is this possible at all?
It is possible to have display a notification to inform an update is available on you app and you can redirect the user to the AppStore, but an update can only be download from the AppStore.
This will reinstall the new version of your app. So you can't stay in the app to update (You need to go to the appStore and qui the app during the update).
Internally, you can only update some content for you app (not add new native code) but not with a real AppStore update.
Apple does not allow apps to download, install, or execute code that is not included in the original app submitted to Apple. The App store upgrade cannot be automatically started.
the best you can do is determine if the app store has a newer update, then prompt the user to install it by linking directly to the app page in the app store. They will still have to click the correct buttons to start the process.
Even if it were possible, it's not allowed by Apple. Your app will be rejected.
Unless you only update contents of your app, e.g. cooking receipts.