I have released the update of iOS app on iTunes. It is available on App store but neither it is showing in 'updates' tab nor it is updating automatically. Finally i uninstalled the old version and installed the new version from the app store.
This iOS app is developed in phonegap.
You should wait a few hours before a device finds the updated version of your approved application. The application update needs to be distributed to multiple servers dedicated to the App Store.
It is possible to manually check for updates on your device since iOS 11. Tap near the top of the screen near the ‘Updates’ text, then hold and pull down, then release.
Please note that you will not get the update automatically when you see a download button on your application page in the App Store. This means that the version on your device is signed with a different certificate than the released version in the App Store. Simply click on the download button to resolve this.
Hope this helps!
It's an open bug from apple side since last 5 years which is still yet to be fixed.
For reference kindly check their official site :
https://developer.apple.com/forums/thread/52767?page=3
Related
I released an update to my app 2 days ago. Since then I have heard from users that they are getting the old version of the app.
The really odd part is that the user is seeing the new app description and screenshots in the app store.
I have figured out how to reliably reproduce the issue. Is this something that I can fix myself? I've contacted Apple and searched the web but have found nothing so far.
To get the old version:
Go to appstore. Find SocialPar.
Click to install the app.
While it is downloading, go back the iPhone main screen (spingboard). You will see the app installing.
You now have the old version of the app
To get the new version:
Go to appstore. Find SocialPar.
Click to install the app.
Wait in the appstore for the install to complete,
Click open
It will prompt for passwords to itunes account
It will install again
Click open again
You now have the proper version of the app.
I am wasting a lot of money promoting my app right now and its killing me that my marketing efforts are driving people to install an old version of my app.
Can anyone reproduce this with their apps?
Apple is now allowing users to download older versions of your app.
You can prevent this by going to iTunes connect and visiting your app's "Rights and Pricing" section. At the bottom there's a "Manage iCloud download settings for this app" link where you can exclude older version from being available.
This is probably related to iCloud as I was having a very similar problem. If you have previously downloaded your app on any device then when you download it on a new device, it will download the same version as you previously downloaded. You then get the option to update to the latest version.
Confused me to start with!
I have an iPhone app that was accepted in the App Store almost a month ago. Now i have updated my app with some new features and added iOS 7 support etc.
This is actually the first very first time i am going to submit a new version of the same app to the App Store.
As far as it seems, i have to go to iTunes Connect > Manage Your Apps, select the app and then click on "Add Version" and add the version number and whats changed in the new version. Go back and add the updated screenshots and then using Xcode, i can submit it for the approval.
The question is that is there anything else that i am missing and that i should do in order to submit the new version of the app? As i said i am doing it for the very first time. Thanks!
Things you may wan't to consider:
submitting any new in-app purchases with the new version of the app
make sure your app version and short app version is higher than the one in the version currently in the app store, otherwise you will not pass validation
run validation before submitting so you can see if you get any warnings, sometimes there may be collision with Apple private apis. If they are in your code, I'd suggest to rename your methods
The only thing you need to do now is to update the version number and the build number in your Xcode application, archive your app and submit on the AppStore.
On iTunes Connect you set the new version number :
I have been working on an iOS app update and am ready to submit it, however I am having a small issue I am concerned about. I create an ad-Hoc version for testing and when I try to synch the update over to my phone via iTunes it won't give me the 'update' option next to the app. The buttons in iTunes says 'remove'. iTunes actually forces me to first remove the old version of the app and only after it is removed, iTunes gives me the option to install the new version and then the app works fine. The only problem is that this is not really testing the update process and I am concerned that once I release the app to the app store my users will have the same issue where they will not be able to just update the app, they will have to remove the old app first and then install the new version. Any idea what might be going wrong here?
iOS takes care of updating Apps, as far as bundle identifier in your info-plist is the same, any newer version will show as an update in iOS. But in iTunes things work differently. You don't have to worry about these things.
If you want to test effects of updating an App, Install the old version from AppStore. Connect your device and Run the project from Xcode. Now this will work the same way as updating your app.
There is no problem from your part. Maybe this time iTunes is not smart enough to know that your ad-hoc version is an update one or maybe the version of the app on iTunes and on your phone is the same. I've made a lot of update to my apps, when you submit a new one to AppStore your user won't face this problem. They will find an update button for your app :).
I want to find a way if it's possible to re-install an IPhone app from inside it?
Let's say my users have the app already installed in their phones and now new version is released, can I make my app such that it will check over internet if new version is available and if it is, download it and ask the user to install it. If user says yes, it will first un-install the current version and will install downloaded version.
Is it possible anyhow?
Apple wont allow this.
For one reason, un-installing the app removes all the user documents (if applicable), so theres no way to preserve user data.
Apple already has a medium for updating (iTunes App Store).
If you want to be able to check if there is a newer version of your app, you can do that simply by checking a text file (for example) on your server, and notifying (by UIAlertView possibly) the user that there is a newer version of your app. But again, Apple already has a standard system in place. (Badges on the App Store icon)
probably not because to uninstall an app it requires the app to be closed
You don't have to do that. If you upload a new version to the app store, a notification badge will appear on the app store icon on your users' phones. You aren't allowed to install apps any other way than through the app store, anyway.
It depends on your app and what you want to update. It's not possible to reinstall the native app, but you can download data and update your app using that data. For example, we have an app in the store which is mainly a webview inside the native app. The first time it launches, it uses the internal data, but checks our server if there is an update. If there is an update, it downloads remote data and replaces the internal. It's what most magazines do for updating their libraries.
I have an app that is already existing on the app store ,But now i made its updates means i updated its UI its OS compatibality and other thing that will make help to run on the newer os now i want to put it on as a update to the existing user of the app and if a user have never this application then it will be a fresh application to him,How can i do that .? i was planning to make its plist version 1.2 but i think it will then not replace the app from the app store and for a new user there will be 2 app for the same build. HOw can we do that .......
You're over thinking this.
Increment your version number.
Log into iTunes Connect. Click on your application. Click the 'Add Version' button.
Go through the steps to submit your latest build with it's updated version. Once approved new users will be able to download it, and existing users will be able to update to it. There will not be two versions on the app store - just one; your latest.
Apple have thought this through for you ;)
If you update your app on the AppStore the old version is removed once the update is approved. The new version will replace the existing one. Your app will not show up in the AppStore with 2 different versions.
Users who have the old version will see an update. New users will only be able to install the newly added update.