watchOS update apparent failure - iphone

I am having problems updating to build 13S5325c, although all installations have worked fine previously.
After following both procedures as set out by Apple:
mailing the downloaded configuration profile to the iPhone and installing from there
downloading directly through Safari on the phone
the profile shows in the Apple Watch App > General > Profiles.
On tapping Install, all seems as it should be, the only suspicious point being that Apple's docs state that there will be an Apple Logo and progress bar while installation takes place. Instead I see the activity indicator for a second or two.
Then I am offered a restart of the watch, which I select.
When the restart is done, I still see build 13S5305d.
I have checked that I am downloading the most recent profile. I am using iOS 9 build 13A4325c. The watch is charged and attached to the charger.

Worked when installing after 'new version available' badge appeared, i.e. without recourse to the developer website page.

Related

App Store not showing update button when new version is available

I have released the update of iOS app on iTunes. It is available on App store but neither it is showing in 'updates' tab nor it is updating automatically. Finally i uninstalled the old version and installed the new version from the app store.
This iOS app is developed in phonegap.
You should wait a few hours before a device finds the updated version of your approved application. The application update needs to be distributed to multiple servers dedicated to the App Store.
It is possible to manually check for updates on your device since iOS 11. Tap near the top of the screen near the ‘Updates’ text, then hold and pull down, then release.
Please note that you will not get the update automatically when you see a download button on your application page in the App Store. This means that the version on your device is signed with a different certificate than the released version in the App Store. Simply click on the download button to resolve this.
Hope this helps!
It's an open bug from apple side since last 5 years which is still yet to be fixed.
For reference kindly check their official site :
https://developer.apple.com/forums/thread/52767?page=3

No progress indicator on Bluemix MQA "Install" of updated iPad app

We're using Bluemix to distribute our app over-the-air (OTA). The first time we used the "Install" button in the email, there was no progress indicator, but we could live with it because we knew that installation was complete when the icon appeared on the iPad.
However, when we did a later update of the app and "Install"ed, there is no indication of when the app has completed downloading, and, since there is already an icon on the desktop, we can't figure out if the new app has downloaded.
Our workarounds are
just wait a long time and hope that the app has downloaded
uninstall the app before we "Install" the new version
I hope I'm missing some other obvious indicator that the app is being downloaded/install. Am I? Or is there install-in-progress indicator when using Bluemix MQA?
We have released the fix for this and you should see the progress indicator on the app now when you do over the air distribution.
iOS 8 changed something that was working in previous iOS's when you install OTA builds you no longer see the icon installing on the device. I am opening a request to have this corrected for MQA.

IOS - Old version of app being installed from the app store

I released an update to my app 2 days ago. Since then I have heard from users that they are getting the old version of the app.
The really odd part is that the user is seeing the new app description and screenshots in the app store.
I have figured out how to reliably reproduce the issue. Is this something that I can fix myself? I've contacted Apple and searched the web but have found nothing so far.
To get the old version:
Go to appstore. Find SocialPar.
Click to install the app.
While it is downloading, go back the iPhone main screen (spingboard). You will see the app installing.
You now have the old version of the app
To get the new version:
Go to appstore. Find SocialPar.
Click to install the app.
Wait in the appstore for the install to complete,
Click open
It will prompt for passwords to itunes account
It will install again
Click open again
You now have the proper version of the app.
I am wasting a lot of money promoting my app right now and its killing me that my marketing efforts are driving people to install an old version of my app.
Can anyone reproduce this with their apps?
Apple is now allowing users to download older versions of your app.
You can prevent this by going to iTunes connect and visiting your app's "Rights and Pricing" section. At the bottom there's a "Manage iCloud download settings for this app" link where you can exclude older version from being available.
This is probably related to iCloud as I was having a very similar problem. If you have previously downloaded your app on any device then when you download it on a new device, it will download the same version as you previously downloaded. You then get the option to update to the latest version.
Confused me to start with!

iPhone app crash immediately after update

today my app update it has been released in the store, when updated or downloaded for the first time the app immediately crash on start.
I've tested the app on simulator and on device (the same where I've installed the update from the store) and I never experienced this problem.
My update it has been submitted with Organizer after the archiving, in the Distribute section.
Apple do not perform these types of controls before to release an app?
Anyone experienced a similar problem? I have no idea what could be the cause..
Thank you, Stefano.
Here's the best way to test a production build without deploying to the store:
Set your build Scheme to "iOS Device"
Do an Archive build
Select your archive and click Distribute
Choose "Save for Enterprise or Ad-Hoc Deployment"
Pick your code signing cert
After saving the ipa file, use Apple's iPhone Configuration Utility(*) to install it on your device
You should always perform two tests:
installing on a blank device after uninstalling your app *and any profiles in Settings -> General -> Profiles"
installing over the top of the previous version of your app, to make sure any files/preferences/etc are properly converted to the new format
(*) the iPhone Configuration Utility is mostly used for enterprise app deployment, but it's also useful for developers and is available as a free download for mac and windows at support.apple.com. You can also use iTunes instead, but it's convoluted.
As for why your app is crashing? No idea... it could be anything. Standard debugging advice applies.
The issue is related to the Framework. I had this exact error. It wasn't a case of logic as it was crashing before the AppDelegate was even called and my usage of NSMetadataQuery was much later in the life cycle than that.
It turns out that weak linking the Foundation framework was required.
Problem was solved by changing (under the Project Info in Xcode) the dependency option of the Foundation.framework from required to optional. Check for any such frameworks.
Try deleting any old versions of the app you have on your device, and reinstall. Also try on a different device, maybe with a different apple id to your developer account.
This happened to our app also, and apparently, other apps too.
Apple is aware of the problem and is currently working on a solution.
see this article:
http://techcrunch.com/2012/07/05/apple-responds-to-app-crashing-issues-has-a-dedicated-team-working-on-a-fix/
If you are using core data & you have updated database in your latest version without versioning core data in that case app crashes on launch after update.

Anyone else having problems installing iPhone Enterprise apps on released IOS 5?

Anyone having problems deploying Enterprise apps on iPhone/iPads running the released version of iOS 5 using the OTA ("over the air") methodology?
During the installation process, we get the alert box: "the app could not be installed at this time". Tapping the Retry button does nothing. In some cases, repeated tapping of the Retry button eventually results in a gray, empty launch icon being left on the home screen. No app installed. No other errors.
Anyone else seeing this or have a resolution?
The below description is a bit involved, but please bear with me as it may help others who run into the situation. I will post the resolution if get a resolution from Apple. So far, no joy there.
Our app refuses to install OTA on iOS 5. This same app WILL install on iPhone/iPad devices running iOS 4.x.x AND the same app will install on iOS 5 devices physically connected to a desktop machine using the iTunes app.
The Apple Developer forums under the IOS 5 Beta category complained about the problem but no indication of resolution as of last week just before the official release of iOS 5.
Cookies are set to be accepted.
Bowser cache and history cleared.
Using mobile safari originally installed with original iOS version 4.x.x.
System hardware and operating system configuration
iPad 2, iPhone 4 or any iPhone device running iOS 5 RELEASED version.
Browser and version
Mobile safari that is installed with iOS 4 on ipad2. Don't know if mobile safari upgrades with ios 5 upgrade.
Using a corporate wifi network. Yes, we are behind a firewall and use a proxy server. Since iOS4 devices install without problems, I don't think installation being blocked by the proxy or firewall.
Enterprise app built with Xcode 4 and ios5 sdk provided with it. Built to be backward compatible with iOS 4.0.
Distribution provisioning profile is correct as we have been using it for several weeks.
This app installs properly on iOS 4 devices both over the air and via iTunes application method.
This app installs properly on ios5 devices through the physical connection with iTunes application on the Mac desktop.
Steps to reproduce:
User types in the URL in mobile safari on iPhone/iPad running ios5.
The resulting webpage shows the download app link.
User taps on the link and is asked if they want to install the app.
User taps the yes, install button.
App proceeds to install.
A gray launch icon shows up on the home screen with the progress bar empty at the bottom of the icon.
Message below the icon indicates "loading".
Seconds later, user gets the "cannot download app at this time" error message as seen in screen shot attached.
Tapping the retry button results in the same action just described.
Tapping done results in the download stopping.
If you tap retry several times, user sometimes is left with the gray empty launch icon, which will not launch and cannot be deleted.
Note: In the apple developer forums, under the iOS 5 beta category, people are describing the exact same problem with no resolution.
Had the same problem, and was able to resolve it. However, the error noted is not specific to a single cause that handles every case... some detailed investigation needs to occur.
Your best bet is to connect the device to your Mac, and using the Organizer of xCode view the console logs while you are attempting to do a wireless deployment. There will be some useful information available -- please post the logs.
For my case -- the icon files were missing from the build, as a result of moving from xCode3 to xCode4 and also, the distribution plist was referencing an image that returned a 404. Both were logged in the console, but not very clearly.
Also, as a sanity check, manually verify the URL to your IPA file also.
I had this same problem and was sure everything was correct in my project; but restarting Xcode and doing a clean revealed my Enterprise scheme had somehow defaulted to the wrong provisioning profile.
Re-selecting the correct profile and re-archiving the app fixed the issue for me, I'm able to install an enterprise app on both iOS4 and 5.
I wanted to chime in after fighting this for a few hours. It is iOS 5 specific.
We had an htaccess password protection on the directory. Removing this allowed the app to finally download. So if you have htaccess, perhaps you can point the user to a parent directory that is password protected, then navigate to the subdirectory containing the app that isn't password protected. This is a temporary solution, apple needs to fix this.
Another thing to consider is the URL you specified in your over-the-air Application.plist file. I received the same error message ("-application- could not be installed at this time") because the URL I specified was too unspecific. Rather than writing "directory/directory/application.ipa", I had written "directory/directory/". You must include your application in the complete URL of the plist file's configuration.
If you didn't do this, don't fret! You don't have to rebuild the entire thing from step one, you can open your .plist file in any standard text editor and simply change the URL.
We had the same thing.
Our mistake was to point to a wrong 512.png icon in the manifest.
Which was no problem on iOS4 but turned out to stop iOS5 into a "...at this time" alert.
Wanted to chime in on my experience.
In my case, we were changing the address where the IPA file was hosted. Although I updated the PLIST file with the proper URL to the IPA file, iOS was still going after the old URL almost as if it cached the PLIST data. Creating a copy of the PLIST file and renaming it resolved the issue (data within the file remained unchanged)
I met the same problem today. The app can be installed in ios4, but failed in ios5 with "** could not be installed at this time" alert.
According to patricksan's suggestion, I download iPhone Configuration Utility 3.5 for Mac OS X, and try to catch the log while install the app through OTA.
The log helped me finally, one sentence of the log says entitlement 'get-task-allow' has value not permitted by a provisioning profile. It remind me that if the code signing identity in build settings of Project and Targets are correct, after checking them in Xcode, I found the code signing identity are not correct one, they should be iPhone distribution:.... other than iPhone developer:..... After correcting them, and re-Archiving the ipa file, it can be installed in iOS 5 now.
Check your Info.plist for Required device capabilities property. I recommend to delete completely this property if you haven't any restrictions on use.