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Whenever I submit an update for me app, the number of reviews visible for it drops to 0. If the customer bothers to click through they can see the previous versions' reviews...
But the damage has been done. Since the app has 0 stars, I see a significant drop in sales. It takes the app a good week of earning new reviews to restore sales.
I usually version the app as 1.1, 1.2, 1.3 etc.
Is there something I can do during the update process to prevent losing reviews like this?
You are not actually losing reviews. iTunes only shows reviews for the current version (when enough reviews are available). On the app page the overall is still listed. There is no way to override this behavior, so make your updates infrequent.
Nope you cannot do this. Users will always see the number of ratings for the current version and not the total for all versions.
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When you release a new update of an iPhone app, iTunes temporarily stops including reviews from old versions while it waits for users to submit enough reviews of the latest update. Eventually, it starts to include all reviews when calculating your average and displaying your total review count.
When does this transition take place? Do you need to reach a certain number of reviews? If so, what is that number?
It's 5 (ratings, comments are options).
While I say this from personal experience on various app, it's impossible to find an official information about this, but this value is confirmed by others.
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Just to be sure.
I have application with in app purchase, ready for sale state.
If I change the price, this will be effective immediatly(or 24 hours..the same) or this will need disable the in app purchase item, and need to go for apple review ?
Thanks
No, if you change the price it will be immediate although the change is not REALLY immediate. The change has to populate to all iTunes servers, so for a short period of time, some stores may have it at different prices. But the time is usually less than an hour or two.
The point of the review is to review functionality, the price is in your hands.
"ready for sale" app's price modification does not put app in review again. review is ment for testing the app functionality not pricing!!
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My app has been on the App Store for 48 hours and I have had several people download and give a rating and review. For some reason the ratings and review are not showing up in the App Store. I was wondering if it's something I did on my end and how do I fix this?
You cant do anything to prevent the reviews or rating to show up in the app store. If it was possible, a lot of scam apps would have done that. So just sit back and relax. Following information may be helpful.
You need minimum 5 ratings to display an average rating in appstore
Each appstore handles reviews/ratings separately. That means at least five users from the same appstore (Eg: US) should rate it before the average rating shows up.
App reviews and ratings are not updated in real time.
Go to iTunes Connect > Manage Applications > select your app > select current version > go to Customer Reviews and you will se a dropdown with all the countries where your app is available.
Selecting a country should show you all reviews in that country even if they have not appeared on the AppStore itself yet.
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After submiting a new application, will it be instantly available for purchasing, or does it take some dealy?
Thanks.
The answer I give to clients and is generally the case for apps we have submitted from the UK (over 75 apps and hundreds of updates) is "between 1 and 4 weeks".
This is usually the scenario but there is a lot left up to chance.
You can also apply for extenuating circumstances (say for instance if your app needs to be released for a specific event ie. the World Cup) when I have seen apps get reviewed in a matter of days. You will not always be successful in receiving this benefit.
It won't be instantly available, since Apple has to look at your app first. They will check your app and accept it or reject it accordingly. It depends of course, on how long it takes until your app is reviewed. It has to be done by humans so I believe the time it'll take differs per app.
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my app got recently approved,
and I have a few questions regarding iAd.
1) How much exactly is revenue per impression and per click?
2) I have not seen ads showing up on my own device, but they do show up on my friends' devices. Is it supposed to be like this?
3) What if someone clicks on different ads multiple times on the same device, say, throughout the day? Is it still the same amount of revenue per click? or does it count as once since it is on the same device? If it is allowed, wouldn't that be a source of sort of an intentional multi-clicking just for sake of revenues?
4) How frequently are the revenues deposited to your account?
5) Does click-through rate increase just by clicking the ad, or actually installing it?
that's about it.
Please clarify these issues for me!
Thank you.