I am not a frequent user of Facebook but the current issue I am faced with is logging into my game which is connected using Facebook. I generally face no problems getting into the game without any further questions on authentication, but today I found that I was disconnected from the game, unlinked to any sources. So I tried to log into my account by authenticating it through Facebook. (I am still logged in on Facebook, have no suspensions or bans) When the game forwards me to the Facebook app, this constant message pops up at the top saying:
App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.
I am very confused, and this poses as a major concern for me as I cannot lose this account. I went to the settings of Facebook as well under Apps and Websites, and the game remains active showing me when I added it and if I would like to remove/unlink it, which I will not be doing. I don’t know how to use Facebook for developers either, if that is something that is involved. I have made an account though.
I already tried searching up solutions for hours, youtube videos, restarting and on/offs
I have a service that reads Facebook Live comments once every 30 seconds and the vast majority of the time it works great. One user just had an issue where during a Live stream the comments were reading fine but then mid-way through the video Facebook was sending back an empty data set for video comments (even though people were still commenting). For 30 minutes Facebook was not sending comments back. Then all of a sudden Facebook returned back all of the comments in batch sizes of 25 each subsequent call. After the service caught up all on the comments Facebook continued returning comments for the rest of the video's life cycle.
I checked rate limiting and the page and app are both well under the rate limits. Facebook did not report being down for any time from what I could see yesterday. Has anyone else experienced this behavior before? If so, is this a Facebook issue or is there something I can do to prevent this from happening again?
I have integrated FAN with success. I can show banners and interstitials in test and not test mode. So, I have sent impressions to facebook but my current state in the integration shows this:
Shouldn't it be at third step? More Oddly my placements show like this:
So, by the status message it seems it has received requests and this is the only requirement I have found for facebook to start placement review.
So, does anybody know if this is how it works? Shouldn't I be at step 3 (Placements review)?
Thanks in advance.
After uploading the app to live Google Play Store, and wait for a week, I finally get the above screen-shot, without doing anything.
That's means, once you see the ads at your side, the only thing you need to do is to upload the app to live Google Play Store. After that, the only thing you need to do is wait.
It seems I discovered why I could not advance in the review process. Today I got this message from facebook:
Thank you for writing into Audience Network.
I’m happy to explain more about the updated review process for apps.
First, make sure your that the newest version of your app is live in the app store.
Then, once your app has been downloaded by a user and an ad request is delivered, the app
will be enqueued for review. Please note that the review process should still only take 1-2
business days and that this request must be from a user that is not registered
as a developer of the app ID on Facebook.
So, it seems that you need to have your app live and be downloaded by a user that is not registered as developer. This seems not good for publishers because if you have an app that is providing good money you won't see a penny during the review period.
Hope this clarifies the process a bit more.
I had EXACTLY the same problem and my game was live in Google Play with 100+ download.
More then 10 days have passed! But my panel still shows: "Enabled for testing and received ad request recently".
Then I contacted to Facebook and the reply is:
Thank you for writing in. My name is Andrea and I would be happy to
help you! There is currently a maintenance issue going on, which
affected the display of the dashboard. The placement is not displaying
as “enabled” in green, even though your app is approved. However, this
should not affect the ad delivery. Please let me know if you have any
other questions. Have a great week!
In addition:
Before releasing your app to the store, it’s highly important that you
test the integration is working properly. When you run your app on the
simulator, test ads will show by default and indicate a successful end
to end ad serving in your app. When testing on a device however, you
must enable test ads by copying the hashed device ID that is printed
to the console and set it in code via a dedicated function.
And, the most important thing is this:
Until your app is reviewed and approved by Facebook, only the admins
and the developers of your app will be served with Facebook Ads.
To conclude,
App needs to be live before anyone can see the adds except developers.
I have an app running on SoundCloud's PHP API.
Today when I or anyone else tries to authorize the app, the callback returns Error Code 429, which I found meant too many requests. After waiting about an hour it works again for a few minutes.
The app has always had the same amount of users, and today authorizing seems to no longer work 80% of the time.
I also tried registering a new app and the same problems occured.
Is there an issue on SoundCloud's side? Is there anything I can do to fix this?
I have this really odd problem. The bosses in the office decided to do facebook tracking by using the [FBSettings publishInstall:<appIDhere>] in the app delegate. This works because the graph.facebook.com/<appID>/activities, etc are called, and Facebook returned true.
However, the problem is that this is NOT showing up in the dashboard. The app_activate shows up just fine, it's just that the app install is not showing at all.
So, my questions are:
Why is it that the install is not read correctly? The call is made and facebook response. Why is it that it's not showing up in the dashboard?
Does facebook do any other filtering? For example, if I delete the app and then reinstall, should the app be counted to have installed twice? In this case, the call to graph.facebook.com/ is made twice to send the MOBILE_APP_INSTALL activity. After this, does facebook do any other filtering? e.g. they remember device tokens, etc?
I am not quite sure how facebook differentiate using the URL scheme. I presume that this is to differentiate people who upgraded compared to people who installed. How does the fb<appid> help as a URL Scheme?
Thank you in advance for all your help.