I have a Shopify site at https://www.vaingloryshop.com that is being blocked both by Instagram and Facebook. Instagram gives me the error "Link not allowed. It looks like your profile contains a link that is not allowed. We restrict certain content and actions to protect our community. Tell us if you think we made a mistake." And as you can imagine I spammed the 'Tell Us' button, but they never reply. Facebook's debugger returns, "We can't review this website because the content doesn't meet our Community Standards. If you think this is a mistake, please let us know." Also let them know numerous times.
The domains are bought through Google. The first time we turned on the site was 12/24/18 and was the same time we tried to add to our IG bio and immediately got this blocked message and have ever since. At that time we had the primary domain as https://www.vainglory.us. And I thought the .us as throwing it off, which is why I changed the primary domain to what it is now (about a little over a week ago). Any ideas?? FB, IG support is MIA, and Shopify/Google domains have no ideas or issues on their ends.
Fixed! Found a clue while scouring the internet. I went ahead and setup a Facebook Ad account then from there contacted FB support in the Business Manager. They asked me about the URL in question and immediately fixed it. Apparently it had been blocked due to some unknown reason. Now everything's up and running!
We resolve our domain name and we found the live support in this link: https://www.facebook.com/business/help then on the bottom of categories you will find the "Find answers or contact support & Get Started Button" after that a modal will appear and it will allow you to choose a type of category, for us we selected the Business Pages then below there is a large text that will you if you need more support check this image for reference: Need more help? Contact Support.
Chat with a representative
The estimated wait time is < 2 minutes.
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in order to approve your app’s continued operation on our platform.
Platforms affected: Connect URL.
Developer Policy 1.2: Build an app that is stable and easily navigable.Some common violations of this policy include:
- Broken Facebook integration (e.g. broken share, like or comment functionality)
- Broken user experience in the app (e.g. app has broken links or user interface failures)
My app:
Using https://www.npmjs.com/package/hellojs v1.18.8 to query user info from facebook.
The request URL:
https://graph.facebook.com/v2.9/me?fields=email,first_name,last_name,name,timezone,verified&access_token=.....
calling out hello.js
hello(auth.network).api('me').then(function (json) {
App has no share, like, comment functionality and not really any user interface. Just our page offers ability to fill some data with facebook and then it remembers you with cookie.
Anyone has similar e-mail and what to do?
Our app does not use share, like or comment functionality neither do we provide any user interface for users (only the o. We are using Facebook to prefill some user data on our site.
Have the same unclear message "Platform affected: Connect Url".
I asked for a more detailed answer and received an answer the next day:
Thank you for your response.
Facebook periodically reviews the websites and applications which are on it. Your application is in its review process currently. We are required to test the Facebook login functionality in order to conclude the review in totality. However, we are unable to do so.
Unfortunately, we have not been able to locate a Facebook integration (Login, Share and Like) on your submitted platform. To help us conclude the review process, could you kindly share the details regarding the location of a Facebook integration and how to navigate to it on your website URL.
This review is essential to Facebook as we want to offer the best experience to users as well as developers like yourself. Please help us in bringing your application into compliance by working with us.
Alternatively, you could aid us by sending us credentials of a test user which is already registered and connected to an FB account within the app. You can get all the information related to creating a test user here - https://developers.facebook.com/docs/apps/test-users.
Please feel free to get in touch with us regarding any doubts or queries you might have.
Thank you for your patience and cooperation.
Looking forward to hearing from you.
My app contains the functionality of a facebook login. I made an instruction and a test user of the application so that Facebook employees could test the functionality used in my application.
Normally they write down what is wrong and explain how to fix it. If you are not sure you can reply them back and ask how to fix it. I manage to fix my issue which was similar to the one explain below by emailing facebook.
https://technuisance.com/facebook/facebook-policy-warning-for-app-solved.html
I got the same message from Facebook two months ago. In my case, I didn't find a solution in time and Facebook penalize me by deactivating the app.
Therefore, you must attend to it if you do not want the same to happen to you. Facebook uses software similar to this to check for failures on your site and assigns a score according to its performance. That's why they send you such a generic message.
I suggest you use PageSpeed Insights to receive a report on the performance of your website. In addition, the platform gives you suggestions for optimization and improvement; Surely there you will find some clue of what may be failing.
I've been trying to pay the 5$ fee to be able to publish a chrome extension, but I'm stuck at the dialog. I've successfully added my card and I'm also able to select it in the dialog but when hitting the "buy" button the page just refreshes and the dialog appears again. When taking a look at the console I can see that there seems to be an invalid adress (see image) Error in console
I know this forum isn't made for these type of discussions but I couldn't find any way to contact the team behind it and the website itself links to stackoverflow (more specifically the google-chrome-app tag).
I think this has been for over one week.
https://www.reddit.com/r/chrome/comments/c1strb/cant_pay_5_developer_fee_its_been_days/
https://support.google.com/chrome/thread/7999997?hl=en
https://support.google.com/chrome/thread/8312321?hl=en
Nobody knows what to do, nobody knows where to actually get help, nobody knows how to reach anyone that could properly fix this, not even google support employees...
my website is http://howtolinuxs.com/ and connected with Blogger with good traffic. I applied for adsense application. but every time I received an email from google adsense that.
It’s important for sites displaying Google ads to offer significant value to the user. As a publisher, you must provide unique and relevant content that gives users a reason to visit your site first.
Don’t place ads on auto-generated pages or pages with little to no original content.
Your site should also provide a good user experience through clear navigation and organization. Users should be able to easily click through your pages and find the information they’re seeking.
I only want to know that:
what the problem is and how I can fix this.
PLEASE REPLY ME AS SOON AS.
Thanks in advance
Try to apply for Adsense through Earning Tab from Blogger.
For the last three days, 3 different submissions, I have not been able to pass Facebooks review process. The only feedback I am given is:
I clicked around to see if I could find more details, but there aren't any; as far as I can tell, that's it. At this point I have submitted a support ticket, but thought I'd check in here on SO to see if any others have experienced this vague response.
UPDATE - 2015-05-251
After waiting over the weekend to see if fb would answer my direct support ticket (which I submitted thursday or friday of last week) I came to find that this ticket has just vanished; as if I never submitted it. I know it was there, I was watching it over the weekend. I tried to check it around noon (PST) today and it was gone.
Without any further indication from fb what we're doing wrong, I tried again to submit a review request. I made a few changes to screenshot instructions, added some new information about contacting us if something is wrong (i.e., phone number), and added a few more pieces of information about the publish process. Hoping to hear back from them tomorrow (Tuesday) if not sooner.
UPDATE - 2015-05-25[2]
I got a response from one of the support members on the FB dev page pointing out that there is a good chance that I was not viewing 'all' tickets on my fb dev support page. He was right. I found the support ticket there with someone from fb offering to help me get things straightened out tomorrow (Tuesday). Will update here once I get more information.
Jimmy (I answered your post on the Developer's group). I found this:
"My app was rejected for 'General Issues'. What does this mean?
The App Review process involves loading your app on each supported platform, logging in with Facebook, and using every Facebook integration that you're requesting in review. This often results in what we call 'general issues.' These are errors or bugs relating to loading your app, logging into your app or the general functionality of your app. This means we weren't able to test the permissions you request in your submission.
Since these are issues that prevent us from reviewing your Facebook functionality, we can't comment in detail about how your app uses the Facebook functionality you've submitted for review. Because of this, we reject with 'General Issues' and provide feedback about this on each platform.
If you receive a 'General Issues' rejection, please carefully read all of the feedback. Each platform will receive individual feedback that should explain what issues were experienced in review."
https://developers.facebook.com/docs/facebook-login/review/faqs#scores_achievements
After my final update above (posted on 5/25/2015) I was later informed by the individual assigned to my support ticket that Facebook had a bug in their system that was preventing my submission from being approved. After waiting it out (about 2 days) they got the bug fixed on their end and this morning my submission was fully approved.
The best solution I can think of is: If you've triple-checked and tested your code and you are still failing the review process and getting no explanation as to why - check in with Facebook support either by submitting a ticket (if you have that option) or by reaching out on their Facebook Dev page. It's a closed group but they don't seem strict in any sense about who they approve to join. FB devs moderate the group, so posting your situation along with your App ID seems very helpful.
Thanks to everyone who chimed in on this one, here and on the fb dev page.
I'm trying to add a "Register with Facebook"-button on our website, and I want this button to have the user_birthday privilige.
Simply put, our service requires the users birthday.
So, I we need our APP to clear submission.
Problem is that the Facebook team wants to use the APP in order to approve it. (Of course they do). But we do not want to add a broken "Register with Facebook"-button to our website. (It's broken as long as we don't have the birthday privilige).
There must be someone else who've faced this problem. Is it possible to direct the Facebook team to our test server? Which is located on another URL. Having a broken button on our website for up to seven days makes no sense..
I received this answer from David Doyle on Facebook:
"You can direct us to a test server or staging area and we'd be happy to review from there.
Just be sure to provide any login credentials in your review instructions.
Most developers start their review instructions with a note that says "please find our staging area here " that might be easier for you than changing your app settings."
Good enough for me! :-)
https://www.facebook.com/groups/fbdevelopers/718033091573541/