I'm trying to add a "Register with Facebook"-button on our website, and I want this button to have the user_birthday privilige.
Simply put, our service requires the users birthday.
So, I we need our APP to clear submission.
Problem is that the Facebook team wants to use the APP in order to approve it. (Of course they do). But we do not want to add a broken "Register with Facebook"-button to our website. (It's broken as long as we don't have the birthday privilige).
There must be someone else who've faced this problem. Is it possible to direct the Facebook team to our test server? Which is located on another URL. Having a broken button on our website for up to seven days makes no sense..
I received this answer from David Doyle on Facebook:
"You can direct us to a test server or staging area and we'd be happy to review from there.
Just be sure to provide any login credentials in your review instructions.
Most developers start their review instructions with a note that says "please find our staging area here " that might be easier for you than changing your app settings."
Good enough for me! :-)
https://www.facebook.com/groups/fbdevelopers/718033091573541/
Related
in order to approve your app’s continued operation on our platform.
Platforms affected: Connect URL.
Developer Policy 1.2: Build an app that is stable and easily navigable.Some common violations of this policy include:
- Broken Facebook integration (e.g. broken share, like or comment functionality)
- Broken user experience in the app (e.g. app has broken links or user interface failures)
My app:
Using https://www.npmjs.com/package/hellojs v1.18.8 to query user info from facebook.
The request URL:
https://graph.facebook.com/v2.9/me?fields=email,first_name,last_name,name,timezone,verified&access_token=.....
calling out hello.js
hello(auth.network).api('me').then(function (json) {
App has no share, like, comment functionality and not really any user interface. Just our page offers ability to fill some data with facebook and then it remembers you with cookie.
Anyone has similar e-mail and what to do?
Our app does not use share, like or comment functionality neither do we provide any user interface for users (only the o. We are using Facebook to prefill some user data on our site.
Have the same unclear message "Platform affected: Connect Url".
I asked for a more detailed answer and received an answer the next day:
Thank you for your response.
Facebook periodically reviews the websites and applications which are on it. Your application is in its review process currently. We are required to test the Facebook login functionality in order to conclude the review in totality. However, we are unable to do so.
Unfortunately, we have not been able to locate a Facebook integration (Login, Share and Like) on your submitted platform. To help us conclude the review process, could you kindly share the details regarding the location of a Facebook integration and how to navigate to it on your website URL.
This review is essential to Facebook as we want to offer the best experience to users as well as developers like yourself. Please help us in bringing your application into compliance by working with us.
Alternatively, you could aid us by sending us credentials of a test user which is already registered and connected to an FB account within the app. You can get all the information related to creating a test user here - https://developers.facebook.com/docs/apps/test-users.
Please feel free to get in touch with us regarding any doubts or queries you might have.
Thank you for your patience and cooperation.
Looking forward to hearing from you.
My app contains the functionality of a facebook login. I made an instruction and a test user of the application so that Facebook employees could test the functionality used in my application.
Normally they write down what is wrong and explain how to fix it. If you are not sure you can reply them back and ask how to fix it. I manage to fix my issue which was similar to the one explain below by emailing facebook.
https://technuisance.com/facebook/facebook-policy-warning-for-app-solved.html
I got the same message from Facebook two months ago. In my case, I didn't find a solution in time and Facebook penalize me by deactivating the app.
Therefore, you must attend to it if you do not want the same to happen to you. Facebook uses software similar to this to check for failures on your site and assigns a score according to its performance. That's why they send you such a generic message.
I suggest you use PageSpeed Insights to receive a report on the performance of your website. In addition, the platform gives you suggestions for optimization and improvement; Surely there you will find some clue of what may be failing.
I have a Shopify site at https://www.vaingloryshop.com that is being blocked both by Instagram and Facebook. Instagram gives me the error "Link not allowed. It looks like your profile contains a link that is not allowed. We restrict certain content and actions to protect our community. Tell us if you think we made a mistake." And as you can imagine I spammed the 'Tell Us' button, but they never reply. Facebook's debugger returns, "We can't review this website because the content doesn't meet our Community Standards. If you think this is a mistake, please let us know." Also let them know numerous times.
The domains are bought through Google. The first time we turned on the site was 12/24/18 and was the same time we tried to add to our IG bio and immediately got this blocked message and have ever since. At that time we had the primary domain as https://www.vainglory.us. And I thought the .us as throwing it off, which is why I changed the primary domain to what it is now (about a little over a week ago). Any ideas?? FB, IG support is MIA, and Shopify/Google domains have no ideas or issues on their ends.
Fixed! Found a clue while scouring the internet. I went ahead and setup a Facebook Ad account then from there contacted FB support in the Business Manager. They asked me about the URL in question and immediately fixed it. Apparently it had been blocked due to some unknown reason. Now everything's up and running!
We resolve our domain name and we found the live support in this link: https://www.facebook.com/business/help then on the bottom of categories you will find the "Find answers or contact support & Get Started Button" after that a modal will appear and it will allow you to choose a type of category, for us we selected the Business Pages then below there is a large text that will you if you need more support check this image for reference: Need more help? Contact Support.
Chat with a representative
The estimated wait time is < 2 minutes.
So we've developed a Facebook App (and similar apps on Twitter and Instagram) that allow users to post and read content using an external system. We'll sell this integration directly to our clients, so it's a private application.
Basically the user will see a very simple page with a button "Log in to Facebook" and a disclaimer regarding the authorization (we'll use some query params fixed in the url, depending on the client). The client authorize us and we capture the access tokens.
To submit the app review, though, we have to explicitly give a test user to the reviewers, but that's not really possible because the real "action" happens within the integrated systems, NOT within the app itself. And those systems are not public (they shouldn't be).
So just to be clear: our app is basically a very simple "Facebook login" that we use to get tokens, generated by specific clients authorization. It's not going to be published anywhere.
Until we have around 5 to 10 clients we can add the specific users in our app as Testers/Admins/etc, but what if we scale up? Say we have 20 clients. How are we supposed to get our app to be "live"?
To follow the app review steps we would have to create some users in our local systems (we have some dev environments), open them to the internet so the reviewers can log in and see how it actually works? Is that it?
(btw I'm asking this because our app review was rejected twice and I want to make sure I'm submitting everything they ask this time).
Thanks :)
I think the Login Review FAQ answers most of your questions. The key point:
Our review team will actually test how your app uses each permission on every platform you have listed in the settings section of your app.... You'll need to explain exactly how to test each permission or feature in your app so that we can make sure it works and follows our policies. We can't approve your app if we can't fully test how it integrates with Facebook.
In other words, it's not enough to just allow them to log in to your app, you have to expose all Facebook-related features to the reviewer.
To follow the app review steps we would have to create some users in our local systems (we have some dev environments), open them to the internet so the reviewers can log in and see how it actually works? Is that it?
Yes, though I'm not sure what you mean by "open them to the internet". You should be able to create a test user on your local system and link that account to a test Facebook user. Then you can have the Facebook reviewer use that test account for their review. (From the FAQ: "In the Items in Review section, you'll see a Test User (optional) section that allows you to type the name of the user you wish to be used in your review.")
My company's Facebook app has been in operation for a few years, but with the recent API upgrade, Facebook now requires apps to be submitted for approval if you need certain permissions.
This app adds a page tab, which requires the manage_pages permission. Facebook has rejected the app several times, providing the following reason:
We could not reproduce the requested permission. Please submit
detailed, step-by-step English instructions in the "Add Notes" section
of the permission, and make sure to provide the relevant version of
your app.
Things I've done:
provided step-by-step instructions, with supporting screenshots for each step
had multiple people test those steps to ensure the login process and page tab work as expected
read through all of the supporting documentation and submission articles
Unfortunately, Facebook provides no option to contact their reviewers.
Has anyone else hit a wall when submitting a Facebook app for approval? And if so, were you able to figure out the issue or contact the reviewer?
That's unfortunate... I think there have been such cases. If you think everything is correct with your review submission, I'd recommend that you post a message to https://www.facebook.com/groups/fbdevelopers/ There are FB engineers monitoring the group, I guess they could give you some help or contact the right persons.
Good luck!
Preamble:
I'm not a Facebook user, I never had any Facebook account, so I'm not familiar at all with the Facebook website.
I need to create a Facebook App
Today I need to implement "Facebook Connect" (authentication) for the website of a client. I'm using an existing extension which requires me to enter my App ID and Secret key, which can be obtained by creating a Facebook App.
1: Where to get started?
According to both the Facebook Documentation and the extension I'm using, a Facebook App can be created by going to the following URL: https://developers.facebook.com/apps/
2: Account required
When I go to that URL I am asked to login. Very well, so I go ahead and create my very first Facebook Account. On the registration form it says that if the account is created for a business then I don't need to enter my personal name. This account is not for me but for my client's website, and my client being a business, I go on and open a business account.
3: Account verification
To complete, I am required to verify my email address, which I do successfully. After that, it asked me to verify my personal phone number, which I do successfully.
4: Account created & verified: still can't access the App Creation page
Now, I finally have a Facebook Business Account. I go again to that same URL to create a Facebook App: https://developers.facebook.com/apps/. However, I still can't access the page as according to the Facebook Documentation it seems that I need to convert my account to a "Developer Account".
5: Developer Account required
Very well, I follow the process of converting my account to a Developer Account, provide all kind of information about me and the company hiring me, and finally, I now have a Developer Account, yeey!!
6: Second attempt
Ok, now it should certainly work and I will FINALLY be able to create this dawn app to start implementing Facebook Connect on my client's website!
Double checking that the URL is the correct one from the documentation of the plugin, and also from the Facebook Documentation itself, I go ahead and refresh this page: https://developers.facebook.com/apps/
7: Still fail: now getting redirected to Facebook Advertising
But now, when loading the above URL, I am automatically redirected to the following page: https://www.facebook.com/advertising
I have tried to log-out, erase all my cookies, login again, but nothing will do, when I go to https://developers.facebook.com/apps/ I am always redirected to https://www.facebook.com/advertising which is about creating ads but what I need is to create an app!
8: Personal Account required
I searched all over the place for an explanation or maybe for a newer URL, but no luck. I finally found on StackOverflow (Can't access Facebook Developers App!!?! Redirected to my page repeatedly) that I can't create a Facebook App with a Business Account, and that I need a Personal Account instead.
9: Personal Account creation
Very well, I go ahead and create my very first personal account on Facebook.
10: Can't create a personal account, email and phone already used!
Oops, it says that my email was already used for another account. Hmmm OK so I go ahead and create a new email address especially, and then try to register a personal account again. Now it is asking to verify my phone number, which I do, but unfortunately it says that my phone number was already used to verify another account earlier today!
Dawn, I'm really starting to feel exhausted by Facebook. Let's think about a solution. I have only one phone number, and I wouldn't use the phone of a friend as they all have Facebook and all probably verified their own accounts using their phones.
11: Deleting my Business Account created earlier
Solution founds! I will delete my business account, so my real email and my phone number will be available again! Yeey!!!
12: Facebook won't delete my account today
A few minutes later, I understand that my Facebook Account cannot be deleted today. I can deactivate it. But this won't free my email nor my phone number. After some research on the web I found a hidden form that allows to really delete my account. I go ahead through the deletion process, enter my password about 10 times, and fill 10 really hard CAPTCHAS, and finally my account is deleted! Oh wait... it says it won't be deleted before 2 weeks!!!
13: Final attempt: fail again
Anyway, I still try to use my phone number again to create a personal account, but still no luck, Facebook won't let me use my own phone number to activate my account.
What are my options?
Have you looked at all into dummy phone numbers, such as with Google voice (free) or with Skype (nominal fee)? Some sites, such as Craigslist, can sniff those numbers out and still not allow them to be used for verifying, but others can't tell the difference. Could be useful.
Depending on how big your client's budget is, maybe grab a throwaway prepaid phone from the store and use it. Just a few thoughts on how to avoid the phone issue. Everything else seems straightforward after that.
Building an app on Facebook gives you the opportunity to deeply integrate into the core Facebook experience. Your app can integrate with many aspects of Facebook.com, including the News Feed and Notifications. All of the core Facebook Platform technologies, such as Social Plugins, the Graph API and Platform Dialogs are available to Apps on Facebook.
In this document we will explain the following concepts:
Canvas Page: The Page in which your app is loaded.
Social Channels: The key channels that help you grow your user base and re-engage existing users.
Analytics: Accessing analytics for your application.
If you wish to start building an App on Facebook now, please refer to our getting started tutorial. If you want to build an app to add to the tab of a Facebook Page then you should refer to Page Tabs.
Visit this site
https://developers.facebook.com/docs/guides/canvas/