At what level of complexity is it mandatory to switch to an existing framework for web development?
What measurement of complexity is practical for web development? Code length? Feature list? Database Size?
If you work on several different sites then by using a common framework across all of them you can spend time working on the code rather than trying to remember what is located where and why.
I'd always use a framework of some sort, even if it's your own, as the uniformity will help you structure your project. Unless it's a one page static HTML project.
There is no mandatory limit however.
I don't think there is a level of complexity that necessitates a framework. For me whenever I am writing a dynamic site I immediately consider a framework, and if it will save me time, I use it(it almost always does, and I almost always do).
Consider that the question may be faulty. Many of the most complex websites don't use any popular, preexisting, framework. Google has their own web server and their own custom way of doing things, as does Amazon, and probably lots of other sites.
If a framework makes your task easier, or provides added value, go for it. However, when you get that framework you are tied to a new dependancy. I'm starting to essentially recreate a Joel on Software post, so I will redirect you here for more on adding unneeded dependencies to your code:
http://www.joelonsoftware.com/articles/fog0000000007.html
All factors matter. You should measure how much time you can save using 3rd party framework and compare it to the risks of using other's code
Never "mandatory." Some problems are not well solved by any framework. It would be suggestible to switch to a framework when most of the code you are implementing has already be implemented by the framework in question in a way that suits your particular application. This saves you time, energy, and will most likely be more stable than the fresh code you would have written.
This is really two questions, you realize. :-) The answer to the first one is that it's never mandatory, but honestly, parsing HTML request parameters directly is pretty horrible right from the start. I don't want to do it even once, so I tend to go toward a framework relatively early on.
As far as what measurement is practical, well, what are you worried about? All of the descriptions that you list have value. Database size matters primarily for scaling, in my opinion (you can write a very simple app if you have a very simple schema, even if there are hundreds of thousands of rows in the database). The feature list will probably determine the number and complexity of UI pages, which will in turn help to dictate the code length.
There are frameworks that are there for getting moving very quickly with a simple blog, django or RoR all the way to enterprise full-stack applications Zope. Not to be tied to just the buzz world, you also have ASP.Net and J2EE, etc.
All frameworks and libraries are tools at your disposal. Determine which ones will make your life easier for your given project and use them.
I would say the reverse is true. At some point, your project gets so expansive, that you actually get slowed down by the shortcomings of the framework. For sufficiently large projects you may, in fact, be better off developing your own framework, to meet your own needs. I have seen many times where people were held back in the decisions they could make, or the work they could produce, because they were trying to do something that the framework didn't anticipate. And doing these things that the framework doesn't anticipate can be very troublesome. The nice thing about making your own framework, is that it can evolve with your project, to be a help to you system, instead of a hindrance.
So, to conclude, small projects should be use existing frameworks. Large projects should contain their own framework.
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Can someone please explain me what a software framework is? Why do we need a framework? What does a framework do to make programming easier?
I'm very late to answer it. But, I would like to share one example, which I only thought of today. If I told you to cut a piece of paper with dimensions 5m by 5m, then surely you would do that. But suppose I ask you to cut 1000 pieces of paper of the same dimensions. In this case, you won't do the measuring 1000 times; obviously, you would make a frame of 5m by 5m, and then with the help of it you would be able to cut 1000 pieces of paper in less time. So, what you did was make a framework which would do a specific type of task. Instead of performing the same type of task again and again for the same type of applications, you create a framework having all those facilities together in one nice packet, hence providing the abstraction for your application and more importantly many applications.
Technically, you don't need a framework. If you're making a really really simple site (think of the web back in 1992), you can just do it all with hard-coded HTML and some CSS.
And if you want to make a modern webapp, you don't actually need to use a framework for that, either.
You can instead choose to write all of the logic you need yourself, every time.
You can write your own data-persistence/storage layer, or - if you're too busy - just write custom SQL for every single database access.
You can write your own authentication and session handling layers.
And your own template rending logic.
And your own exception-handling logic.
And your own security functions.
And your own unit test framework to make sure it all works fine.
And your own... [goes on for quite a long time]
Then again, if you do use a framework, you'll be able to benefit from the good, usually peer-reviewed and very well tested work of dozens if not hundreds of other developers, who may well be better than you. You'll get to build what you want rapidly, without having to spend time building or worrying too much about the infrastructure items listed above.
You can get more done in less time, and know that the framework code you're using or extending is very likely to be done better than you doing it all yourself.
And the cost of this? Investing some time learning the framework. But - as virtually every web dev out there will attest - it's definitely worth the time spent learning to get massive (really, massive) benefits from using whatever framework you choose.
The summary at Wikipedia (Software Framework) (first google hit btw) explains it quite well:
A software framework, in computer programming, is an abstraction in which common code providing generic functionality can be selectively overridden or specialized by user code providing specific functionality. Frameworks are a special case of software libraries in that they are reusable abstractions of code wrapped in a well-defined Application programming interface (API), yet they contain some key distinguishing features that separate them from normal libraries.
Software frameworks have these distinguishing features that separate them from libraries or normal user applications:
inversion of control - In a framework, unlike in libraries or normal user applications, the overall program's flow of control is not dictated by the caller, but by the framework.[1]
default behavior - A framework has a default behavior. This default behavior must actually be some useful behavior and not a series of no-ops.
extensibility - A framework can be extended by the user usually by selective overriding or specialized by user code providing specific functionality.
non-modifiable framework code - The framework code, in general, is not allowed to be modified. Users can extend the framework, but not modify its code.
You may "need" it because it may provide you with a great shortcut when developing applications, since it contains lots of already written and tested functionality. The reason is quite similar to the reason we use software libraries.
A lot of good answers already, but let me see if I can give you another viewpoint.
Simplifying things by quite a bit, you can view a framework as an application that is complete except for the actual functionality. You plug in the functionality and PRESTO! you have an application.
Consider, say, a GUI framework. The framework contains everything you need to make an application. Indeed you can often trivially make a minimal application with very few lines of source that does absolutely nothing -- but it does give you window management, sub-window management, menus, button bars, etc. That's the framework side of things. By adding your application functionality and "plugging it in" to the right places in the framework you turn this empty app that does nothing more than window management, etc. into a real, full-blown application.
There are similar types of frameworks for web apps, for server-side apps, etc. In each case the framework provides the bulk of the tedious, repetitive code (hopefully) while you provide the actual problem domain functionality. (This is the ideal. In reality, of course, the success of the framework is highly variable.)
I stress again that this is the simplified view of what a framework is. I'm not using scary terms like "Inversion of Control" and the like although most frameworks have such scary concepts built-in. Since you're a beginner, I thought I'd spare you the jargon and go with an easy simile.
I'm not sure there's a clear-cut definition of "framework". Sometimes a large set of libraries is called a framework, but I think the typical use of the word is closer to the definition aioobe brought.
This very nice article sums up the difference between just a set of libraries and a framework:
A framework can be defined as a set of libraries that say “Don’t call us, we’ll call you.”
How does a framework help you? Because instead of writing something from scratch, you basically just extend a given, working application. You get a lot of productivity this way - sometimes the resulting application can be far more elaborate than you could have done on your own in the same time frame - but you usually trade in a lot of flexibility.
A simple explanation is: A framework is a scaffold that you can you build applications around.
A framework generally provides some base functionality which you can use and extend to make more complex applications from, there are frameworks for all sorts of things. Microsofts MVC framework is a good example of this. It provides everything you need to get off the ground building website using the MVC pattern, it handles web requests, routes and the like. All you have to do is implement "Controllers" and provide "Views" which are two constructs defined by the MVC framework. The MVC framework then handles calling your controllers and rendering your views.
Perhaps not the best wording but I hope it helps
at the lowest level, a framework is an environment, where you are given a set of tools to work with
this tools come in the form of libraries, configuration files, etc.
this so-called "environment" provides you with the basic setup (error reportings, log files, language settings, etc)...which can be modified,extended and built upon.
People actually do not need frameworks, it's just a matter of wanting to save time, and others just a matter of personal preferences.
People will justify that with a framework, you don't have to code from scratch. But those are just people confusing libraries with frameworks.
I'm not being biased here, I am actually using a framework right now.
In General, A frame Work is real or Conceptual structure of intended to serve as a support or Guide for the building some thing that expands the structure into something useful...
A framework provides functionalities/solution to the particular problem area.
Definition from wiki:
A software framework, in computer
programming, is an abstraction in
which common code providing generic
functionality can be selectively
overridden or specialized by user code
providing specific functionality.
Frameworks are a special case of
software libraries in that they are
reusable abstractions of code wrapped
in a well-defined Application
programming interface (API), yet they
contain some key distinguishing
features that separate them from
normal libraries.
A framework helps us about using the "already created", a metaphore can be like,
think that earth material is the programming language,
and for example "a camera" is the program, and you decided to create a notebook. You don't need to recreate the camera everytime, you just use the earth framework (for example to a technology store) take the camera and integrate it to your notebook.
A framework has some functions that you may need. you maybe need some sort of arrays that have inbuilt sorting mechanisms. Or maybe you need a window where you want to place some controls, all that you can find in a framework. it's a kind of WORK that spans a FRAME around your own work.
EDIT:
OK I m about to dig what you guys were trying to tell me ;) you perhaps havent noticed the information between the lines "WORK that spans a FRAME around ..."
before this is getting fallen deeper n deeper. I try to give a floor to it hoping you're gracfully:
a good explanation to the question "Difference between a Library and a Framework" I found here
http://ifacethoughts.net/2007/06/04/difference-between-a-library-and-a-framework/
Beyond definitions, which are sometimes understandable only if you already understand, an example helped me.
I think I got a glimmer of understanding when loooking at sorting a list in .Net; an example of a framework providing a functionality that's tailored by user code providing specific functionality. Take List.Sort(IComparer). The sort algorithm, which resides in the .Net framework in the Sort method, needs to do a series of compares; does object A come before or after object B? But Sort itself has no clue how to do the compare; only the type being sorted knows that. You couldn't write a comparison sort algorithm that can be reused by many users and anticipate all the various types you'd be called upon to sort. You've got to leave that bit of work up to the user itself. So here, sort, aka the framework, calls back to a method in the user code, the type being sorted so it can do the compare. (Or a delegate can be used; same point.)
Did I get this right?
I'm planning on starting a new project, and am evaluating various web frameworks. There is one that I'm seriously considering, but I worry about its lasting power.
When choosing a web framework, what should I look for when deciding what to go with?
Here's what I have noticed with the framework I'm looking at:
Small community. There are only a few messages on the users list each day
No news on the "news" page since the previous release, over 6 months ago
No svn commits in the last 30 days
Good documentation, but wiki not updated since previous release
Most recent release still not in a maven repository
It is not the officially sanctioned Java EE framework, but I've seen several people mention it as a good solution in answers to various questions on Stack Overflow.
I'm not going to say which framework I'm looking at, because I don't want this to get into a framework war. I want to know what other aspects of the project I should look at in my evaluation of risk. This should apply to other areas besides just Java EE web, like ORM, etc.
I'll say that so-called "dead" projects are not that great a danger as long as the project itself is solid and you like it. The thing is that if the library or framework already does everything you can think you want, then it's not such a big deal. If you get a stable project up and running then you should be done thinking about the framework (done!) and focus only on your webapp. You shouldn't be required to update the framework itself with the latest release every month.
Personally, I think the most important point is that you find one that is intuitive to your project. What makes the most sense? MVC? Should each element in the URL be a separate object? How would interactivity (AJAX) work? It makes no sense to pick something just because it's an "industry standard" or because it's used by a lot of big-name sites. Maybe they chose it for needs entirely different from yours. Read the tutorials for each framework and be critical. If it doesn't gel with your way of thinking, or you have seen it done more elegantly, then move on. What you are considering here is the design and good design is tantamount for staying flexible and scalable. There's hundreds of web frameworks out there, old and new, in every language. You're bound to find half a dozen that works just the way you want to think in your project.
Points I consider mandatory:
Extensible through plug-ins: check if there's already plug-ins for various middleware tasks such as memcache, gzip, OpenID, AJAX goodness, etc.
Simplicity and modularity: the more complex, the steeper the learning curve and the less you can trust its stability; the more "locked" to specific technologies, the higher the chances that you'll end up with a chain around your ankle.
Database agnostic: can you use sqlite3 for development and then switch to your production DB by changing a single line of code or configuration?
Platform agnostic: can you run it on Apache, lighttpd, etc.? Could you port it to run in a cloud?
Template agnostic: can you switch out the template system? Let's say you hire dedicated designers and they really want to go with something else.
Documentation: I am not that strict if it's open-source, but there would need to be enough official documentation to enable me to fully understand how to write my own plug-ins, for example. Also look to see if there's source code of working sites using the same framework.
License and source code: do you have access to the source code and are you allowed to modify it? Consider if you can use it commercially! (Even if you have no current plans to do that currently.)
All in all: flexibility. If I am satisfied with all four points, I'm pretty much done. Notice how I didn't have anything about "deadness" in there? If the core design is good and there's easily installable plug-ins for doing every web-dev 3.0-beta buzzword thing you want to do, then I don't care if the last SVN commit was in 2006.
Here are the things I look for in a framework before I decide to use it for a production environment project:
Plenty of well laid out and written documentation. Bad documentation just means I'm wasting time trying to find how everything works. This is OK if I am playing around with some cool new micro framework or something else, but not when it's for a client.
A decently sized community so that you can ask questions, etc. A fun and active IRC channel is a big plus.
Constant iteration of the product. Are bugs being closed or opened on a daily/weekly basis? Probably a good sign.
I can go through the code of the framework and understand what's going on. Good framework code means that the projects longterm life has a better chance of success.
I enjoy working with it. If I play with it for a few hours and it's the worst time of my life, I sure as hell won't be using it for a client.
I can go on, but those are some primary ones off the top of my head.
Besides looking at the framework, you also need to consider a lot of things about yourself (and any other team members) when evaluating the risks:
If the framework is a new, immature, "bleeding-edge" framework, are you going to be willing and able to debug it and fix or work around whatever problems you encounter?
If there is a small community, you'll have to do a lot of this debugging and diagnosis yourself. Will you have time to do that and still meet whatever deadlines you may have?
Have you looked at the framework yourself to determine how good it is, or are you willing to rely on what others say about it? Why do you trust their judgment?
Why do you want to use this rather than the "officially sanctioned Java EE framework"? Is it a pragmatic reason, or just a desire to try something new?
If problems with the framework cause you to miss deadlines or deliver a poor product, how will you talk about it with your boss or customer?
All the signs you've cited could be bad news for your framework choice.
Another thing that I look for are books available at Amazon and such. If there's good documentation available, it means that authors believe it has traction and you'll be able to find users that know it.
The only saving grace I can think of is relative maturity. If the framework or open source component is mature, there's a chance that it does the job as written and doesn't require further extension.
There should still be a bug tracker with some evidence of activity, because no software is without bugs (except for mine). But it need not be a gusher of requests in that case.
Update: This question was inspired by my larger quest for mapping ontologically the whole software systems architecture enchilada. I've written a blog post about it, and hopefully it will help clarify what I'm after.
Many, many, many frameworks and stacks that's event-driven have too much variation for my little head to get around. Is there somewhere some resources that defines the outline of a reasonable Application Event Model, what events there are, and what triggers are most common?
I've got my own framework with a plugin and event-driven architecture, but I want to open-source it, and as such would like to make it closer to some common ground as not to alienate people.
So to clarify; this is for an application, meaning setting up the environment, the dependencies, the data sources (like databases), and being a MVC framework setting up the model, the view, launching controllers / actions, and in the GUI various stages of the interface (header, content, columns, etc.).
Ideas? Thoughts? Pointers? (And I've made it language and platform neutral at this point)
I read your blog entry, which btw I found an extremely interesting read, but... this question does not seem to reflect the broadness of the issue you are presenting there.
What you are after is very abstract and theoretical. What I mean to say is that if you tie any of those ideas to actual technology you will find yourself 'stuck' with it. This is why many of us are reluctant to use any framework. Especially the 'relabeled' products suddenly claiming to conform to the trend. We choose mainly on the basis of what appears to be needed to reach a predetermined result.
Frameworks (or tools in general) that target the application architecture domain distinguish themselves primarily by the amount of responsibility they are designed to take on. Spring for example only deals with the concept of decoupling and is therefore easily adopted and useable in many situations. The quality of any framework is expressed in terms of how well the designers of such frameworks were able to keep their products within the boundaries of that responsibility. Some front-to-end products will do exactly the opposite, code generators being among the 'worst' of them.
To answer your question at the top of this page, I do not think there is a framework that does what you want at this time and I do not think there is a single model of how applications (should) work. Keep in mind though that the application architecture domain deals with technology more than it does with concepts. In other words: If it works and meets the requirements, then you're pretty much done.
That said, you might find something of value in agent-based systems.
Heh. Most developers pick the major framework they like the tools for and stick with it. That's usually the winning strategy. I sympathize with your desire not to marry a single vendor.
Keep in mind however, that in developing your own framework, you're going to end up tied to a single vendor anyway. :-)
Is there somewhere some resources that defines the outline of a reasonable
Application Event Model, what events there are, and what triggers are most common?
I don't think so.
From what I see, there are two kinds of models out there: those with a real framework with which you can make a working data entry dialog, and abstract meta-meta-models that are optimized for modeling themselves.
Try surveying a few current frameworks that have good documentation online and cross-reference the major terminology in a spreadsheet. It's an interesting exercise.
I'd have a look at Spring for Java, and the XT Framework Spring module (http://springmodules.dev.java.net/docs/reference/0.9/html/xt.html), which apparently supports event-driven architecture, as starting points. Spring has an MVC framework (inc. convention-based routing to controllers), db configuration (for Hibernate, particularly), plus full dependency injection support. There's also a mechanism in Spring for modularising your web apps, called Spring Slices. And it can be integrated with Jersey for building RESTful apps.
(Unfortunately, I tried to provide links to everything, but this place only lets new users post a single link. So you'll have to do some googling :) )
I need to create a internal website and can't figure out if we should be writing our own, or using an existing framework.
Most of the website will essentially be a front end to a database. We need to have a number of people enter data into forms. We then want to be able to show different views of all this data -- including running small queries (e.g. how many resources do we have with attribute 'X'). As is usually the case with this, we will want to tweak the UI on a regular basis.
There actual data design is not a simple 1:1 mapping of resource to entry. For example, we might track several attributes for one item as the "base set of data" for that item. Then we could have several additional sets of data.
Imagine a recipe application. You might have a recipse for a starter. This could then be referenced by several other recipes that need that same information.
I feel like this is best suited for a general framework (Ruby on Rails, Django, etc), but I wonder if it might not be good for a "traditional" CMS platform like Drupal? I specifically mention Drupal since the people that would develop this have the most knowledge using php and MySql.
I usually lean towards wanting to use an existing platform, but am interested in other people's thoughts. To give you an idea of scope, I would imagine if we wrote this from scratch we are probably talking about 3-5 weeks of development.
Would you recommend writing our own, or using an existing framework? If you would suggest using something that exists what would you recommend?
Would you consider this to be best suited for a straight framework or a straight CMS?
Thanks!
It's possible that Drupal will be a good solution for you, though you'll probably need a few key additional modules like the "Content Creation Kit" (CCK) and "Views".
Unlike other web CMS systems (WordPress, Exponent, phpNuke), Drupal treats your entries as a "pool" of content, from which you pull various subsets for different areas of your site.
There is a lot of documentation for Drupal (almost too much), the biggest problem is finding the piece that's relevant to what you're trying to achieve. Diving on to one of the interactive IRC channels can be a good idea, as the community is quite helpful and is almost always willing to give you a pointer in the right direction.
The power, flexiblity and capability of Drupal is both its biggest strength and weakness - I know it took me a bit of effort to get my head around key concepts, and I'm far from being a Drupal Expert.
One last comment: Having written my own CMS from scratch, which I abandoned in favour of Drupal, I'd suggest your 3-5 week estimate is likely on the light side.
Stay away from Drupal for any site that requires customized functionality. I recently used Drupal for a website at work, and it was VERY difficult to figure out how to get it to do what I wanted it to do. There is a lot of documentation out there, but all of it is unhelpful -- it answers very specific questions about specific issues but does not provide any context as to how you would approach building the site as a whole. If you're a programmer, using a more general framework will probably work better, as CMS's are designed for a specific kind of site, and if you want your site to have non-standard functionality you are going to be fighting the system instead of working with it. If your developers are most experienced in PHP, try one of the PHP frameworks that mimics the architecture of Rails -- e.g. cakePHP or CodeIgniter.
CMSes usually make sense when you have a broad and potentially expanding array of different content types and modes you need to handle. Drupal has literally dozens. Given than you mentioned RoR, it sounds like what you need is more of a MVC style framework. Maybe similar to the sort of thing stackoverflow was built with. .NET an issue for you?
If you are really limited to 3-5 weeks, however, I think a Rails-based strategy makes sense so go with RoR or CodeIgniter
If Drupal can do what you need easily I would say go with Drupal. I don't know much about Drupal though.
Otherwise, what you describe sounds like a data driven web app or more like a reporting app. It sounds like you might have some very specific needs or that users might want very specific needs in the future. That is something hard to get from premade software since you have no idea what users are going to request. Since I'm a programmer I would probably want to build it myself.
Funny you should ask... I just came across this in SD Time's Linkpalooza this afternoon:
Ten free powerful content management systems…
There are at least 4 more mentioned in the comments to this post.
It seems to make little sense to develop a new one with so many from which to choose!
BTW, this is neither a recommendation nor endorsement of any particular CMS.
Treat Drupal as a framework. Core modules + CCK + Views is a good start to build on.
If you're doing something that you might want to expose to other applications, consider the Services module. A lot of interesting things have been done with flex frontends connected to drupal running services with amfphp.
I'm at a point in my freelance career where I've developed several web applications for small to medium sized businesses that support things such as project management, booking/reservations, and email management.
I like the work but find that eventually my applications get to a point where the overhear for maintenance is very high. I look back at code I wrote 6 months ago and find I have to spend a while just relearning how I originally coded it before I can make a fix or feature additions. I do try to practice using frameworks (I've used Zend Framework before, and am considering Django for my next project)
What techniques or strategies do you use to plan out an application that is capable of handling a lot of users without breaking and still keeping the code clean enough to maintain easily?
If anyone has any books or articles they could recommend, that would be greatly appreciated as well.
Although there are certainly good articles on that topic, none of them is a substitute of real-world experience.
Maintainability is nothing you can plan straight ahead, except on very small projects. It is something you need to take care of during the whole project. In fact, creating loads of classes and infrastructure code in advance can produce code which is even harder to understand than naive spaghetti code.
So my advise is to clean up your existing projects, by continuously refactoring them. Look at the parts which were a pain to change, and strive for simpler solutions that are easier to understand and to adjust. If the code is even too bad for that, consider rewriting it from scratch.
Don't start new projects and expect them to succeed, just because your read some more articles or used a new framework. Instead, identify the failures of your existing projects and fix their specific problems. Whenever you need to change your code, ask yourself how to restructure it to support similar changes in the future. This is what you need to do anyway, because there will be similar changes in the future.
By doing those refactorings you'll stumble across various specific questions you can ask and read articles about. That way you'll learn more than by just asking general questions and reading general articles about maintenance and frameworks.
Start cleaning up your code today. Don't defer it to your future projects.
(The same is true for documentation. Everyone's first docs were very bad. After several months they turn out to be too verbose and filled with unimportant stuff. So complement the documentation with solutions to the problems you really had, because chances are good that next year you'll be confronted with a similar problem. Those experiences will improve your writing style more than any "how to write good" style guide.)
I'd honestly recommend looking at Martin Fowlers Patterns of Enterprise Application Architecture. It discusses a lot of ways to make your application more organized and maintainable. In addition, I would recommend using unit testing to give you better comprehension of your code. Kent Beck's book on Test Driven Development is a great resource for learning how to address change to your code through unit tests.
To improve the maintainability you could:
If you are the sole developer then adopt a coding style and stick to it. That will give you confidence later when navigating through your own code about things you could have possibly done and the things that you absolutely wouldn't. Being confident where to look and what to look for and what not to look for will save you a lot of time.
Always take time to bring documentation up to date. Include the task into development plan; include that time into the plan as part any of change or new feature.
Keep documentation balanced: some high level diagrams, meaningful comments. Best comments tell that cannot be read from the code itself. Like business reasons or "whys" behind certain chunks of code.
Include into the plan the effort to keep code structure, folder names, namespaces, object, variable and routine names up to date and reflective of what they actually do. This will go a long way in improving maintainability. Always call a spade "spade". Avoid large chunks of code, structure it by means available within your language of choice, give chunks meaningful names.
Low coupling and high coherency. Make sure you up to date with techniques of achieving these: design by contract, dependency injection, aspects, design patterns etc.
From task management point of view you should estimate more time and charge higher rate for non-continuous pieces of work. Do not hesitate to make customer aware that you need extra time to do small non-continuous changes spread over time as opposed to bigger continuous projects and ongoing maintenance since the administration and analysis overhead is greater (you need to manage and analyse each change including impact on the existing system separately). One benefit your customer is going to get is greater life expectancy of the system. The other is accurate documentation that will preserve their option to seek someone else's help should they decide to do so. Both protect customer investment and are strong selling points.
Use source control if you don't do that already
Keep a detailed log of everything done for the customer plus any important communication (a simple computer or paper based CMS). Refresh your memory before each assignment.
Keep a log of issues left open, ideas, suggestions per customer; again refresh your memory before beginning an assignment.
Plan ahead how the post-implementation support is going to be conducted, discuss with the customer. Make your systems are easy to maintain. Plan for parameterisation, monitoring tools, in-build sanity checks. Sell post-implementation support to customer as part of the initial contract.
Expand by hiring, even if you need someone just to provide that post-implementation support, do the admin bits.
Recommended reading:
"Code Complete" by Steve Mcconnell
Anything on design patterns are included into the list of recommended reading.
The most important advice I can give having helped grow an old web application into an extremely high available, high demand web application is to encapsulate everything. - in particular
Use good MVC principles and frameworks to separate your view layer from your business logic and data model.
Use a robust persistance layer to not couple your business logic to your data model
Plan for statelessness and asynchronous behaviour.
Here is an excellent article on how eBay tackles these problems
http://www.infoq.com/articles/ebay-scalability-best-practices
Use a framework / MVC system. The more organised and centralized your code is the better.
Try using Memcache. PHP has a built in extension for it, it takes about ten minutes to set up and another twenty to put in your application. You can cache whatever you want to it - I cache all my database records in it - for every application. It does wanders.
I would recommend using a source control system such as Subversion if you aren't already.
You should consider maybe using SharePoint. It's an environment that is already designed to do all you have mentioned, and has many other features you maybe haven't thought about (but maybe you will need in the future :-) )
Here's some information from the official site.
There are 2 different SharePoint environments you can use: Windows Sharepoint Services (WSS) or Microsoft Office Sharepoint Server (MOSS). WSS is free and ships with Windows Server 2003, while MOSS isn't free, but has much more features and covers almost all you enterprise's needs.