Is there anyway, using google analytics, to track a user's journey/selections through a long form so I can see where they drop off?
I've created a 'contact us' form which starts with drop down menu which requires the user to make a choice i.e. apply for job, apply for funding etc. and then each option requires the user to fill out a form, which is completed over serval steps.
Is there a way to track a user's individual form choices from their initial selection on the Contact Us page through to the form being submitted? That way I could see where in the form journey the users are dropping off.
If the form is a multi-page form, then you can use Goal Funnel tracking to obtain reports which will help you understand how users fail to complete the form:
http://www.google.co.uk/support/googleanalytics/bin/answer.py?hl=en-uk&answer=55515
The Regular Expression matching in Goal Funnels is quite useful if you have different paths or different form URLs for the same goal. You could also track multiple page views per actual URL, if you wanted to monitor the users who move onto a different step on a single URL.
If you need to analyze how users complete a particular form, you could use Event Tracking to record when each field is completed. You will need to carefully think about how you wish to use Event Tracking to obtain the information you require.
http://code.google.com/apis/analytics/docs/tracking/eventTrackerGuide.html
But Google Analytics is not good at tracking individual users' behavior. You may wish to take a look at ClickTale if you want to do more advanced form usage analysis.
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I want to create a rest end point but I am not sure what is right way. For example I want to expose endpoint to create account but there are multiple account type like:
Normal account with property name, description, and current balance
Credit Card account with property name, description, current balance, grace period, billing date and current outstanding. Now the confusion is, Shall I create two endpoint for each of account type? or Shall I create single end point with all the property.
Shall I create two endpoint for each of account type? or Shall I create single end point with all the property.
How would you do it on a web site?
You might have a single create-account form; you collect the information that you need from the visitor, the form is submitted to the server, and the server looks at the form details to determine what kind of account to create. Create the account, and send back a response to the browser announcing where the web page describing the account is. And that's fine.
You might do the same thing with multiple forms; through a series of links you guide the visitor to the form that best fits their circumstances, and then the remaining work is the same as above - the form is submitted, the server looks at the form details to determine the account to create, the account is created, the server sends back a response to the browser announcing where the web page describing the account is. And that's also fine.
You could do the same thing with multiple forms, but have each of the forms submit using a different target URI; you could even have each form submitted to a different host! Again, the actions taken by the host receiving the form are the same - do the work, return the result announcing where the new web page is.
Thw browser doesn't care, it's just collecting form inputs using standardized form processing rules, and then submit the result using the meta data in the form.
You'll want different code responsible for creating each of the different kinds of accounts (the "separation of concerns" idea), but it doesn't much matter if the routing of the request to that code is done purely mechanically (because you are using different URI) or "by hand".
I'm looking to make something similar to google docs where everyone can update the form (with multiple input fields) at the same time using REST api, the form data will be stored in database, is it possible?
I can have the form to send an update request whenever user make a change, but I still can't quite figure out what the logic to retrieve data/update form field content and resolve conflict when users are editing the same field.
Best way to use SignalR for realtime communication as well as pushing the updates to other users belonging to the similar group (may be call it as users of a same form). SignalR will provide all the underline infrastructure in place.
Im not an expert in Google Tracking and Adwords and i had a request where a client wants to track the people who submit a contact form on a website, coming from an adwords ad.
So someone lands on a specific site on the clients site via Adwords, then fills out the contact form on that site. Now they want to know how many people coming from adwords ads, are willing to submit the form.
This seems to be very obvious, and i thought there might be already a solution for this.
Conversion Tracking already happens when the form is submitted, but they cannot comprehend whether someone submitted the form coming from adwords or or not.
I´ve been told to save the GET-Parameter from the Adwords-Link inside the database, the website is running on, every time the form is submitted. That doesnt seem to be the right way. Also there are some security issues with that.
Can anyone give some advice, how this could be achieved.
I hope i explained that right.
Thanks in advance.
If you need to save source into DB:
Simpliest way migth be parsing UTM parameters and populate the hidden fields in the form, so you know that user came from AdWords or any other source.
If you are using automatic tagging (which I would recommend), you are going after GLCID parameter, if manual, it's just utm_source.
I would do tracking from all sources (not only AdWords) - it might happen that you also need to know if user came through Facebook, LinkedIn article or so.
More on tracking sources into database here and here. More on AdWords tagging here.
If you only need to know if people from AdWords submit forms (=converts):
Chances are, that you already know. See Google Analytics. Filter out segment of people who did goal of sumbmiting form and see Aquisition -> All traffic.
More on Google Analytics here
You should check and make sure you have auto-tagging enabled. The best way to do this in Google Analytics go into the Admin > Property column > Product Linking section > Adwords Linking.
Once you have Adwords and Analytics linked up simply go back to the Reporting tab and navigate to Acquisition > Adwords > Campaigns as shown here
If you have properly set up your goals in Analytics you can use the Conversion filter to select the goal you want to view and this will show you all goal conversions that came from Adwords.
My goal is to use a user's answers to a few questions to trigger custom emails being sent to them with filtered content on my wordpress website. It seems like this is a common need, but can't find anything that allows it, or even is the right base to build a custom solution.
There are 3 main features I'm needing to do: First, the signup form lets users choose a few criteria via selection boxes.
Next, the captured information triggers an email being sent that matches the content they chose. For example, if the user says they're interested in waterskiing, the email that is auto sent would show the most recent posts in the water-skiing category.
Finally, the user responses would need to be saved to trigger actions at a later time if the content is not available yet. So for example, if they are interested in bowling, but there are no entries on bowling, nothing happens. However, once a post gets entered in this category, they are automatically emailed with that recent entry.
Any clarity you can provide here on plugins, software, etc that would lend to this functionality is much appreciated!!
I'm trying to add an iframe into the form for viewing accounts that will display all the invoices that are connected to that account. I've read this MSDN page about accessing specific forms through a URL, which I can achieve, but copying the URL generated into an iframe I have created on my form produces an error message.
I'd like to know whether what I'm trying to accomplish is possible and if so, how I should format the URL so that only the invoices connected to the user account being opened will be displayed. I'll add more details later if I can.
I think what you actually want to do is add a sub-grid. This is different from an iFrame, an iFrame generally contains web resources, or links to pages on the web. A sub-grid specifically exists to show related records - e.g. to show the left hand relationships links on the body of the form.
I think this article should show you what to do.
Edit - based on Jacks comment:
So Crm can't handle this situation quite so easily with out of the box features. But you do have a couple of options. I dont think any of these are perfect solutions, so I'll let you choose.
A sub-grid effectively just runs some FetchXml, you can change this FetchXml with JavaScript, so you could alter the view to return the records not directly related. Green Bible has an example, though this doesnt look like its supported.
Use a report in an iFrame.
Use a plugin, I havnt done this myself, but a colleague told me it was possible to stick a plugin on the retrieve message and basically change the query or results which is used by the view.
Create a second relationship between the invoice and the account. Then whenever you link an invoice to an account, also populate this new relationship (a workflow will do) with the account, and whenever an invoice linked to a contact is created, populate the new relationship with the parent account of the contact (again a workflow will do). Then just base your sub-grid on this new relationship. This approach isnt the cleanest but its probably the quickest and easiest to implement.