is it normal to have no sales for other approved apps when one rejected app is under review appeal?
One of my app has been rejected. I went to the appeal board and added my apple ID, my app's name and other info to have that app review again. (Basically I don't agree with the rejected reasons and gave my explanation.) Then I found out that my other apps stop making ANY SALE! It's really spooky. I'm not selling a lot every day but an absolute zero for 1.5 week is really crazy!
Moreover I plan to upload new app. Will that one also make no sale even if it will be approved?
And how to fix this? Should I stop my appeal? And how do I do that?
One app rejection being appealed has nothing to do with the sales of other apps. Jumping to the conclusion that the appeals process is impacting sales of your other is a logical error which can be summed up as "correlation does not imply causation"
For details on this, please check the Wikipedia page here: http://en.wikipedia.org/wiki/Correlation_does_not_imply_causation
One app being reviewed/rejected has nothing at all do with the sales of other apps [old or new] by the same App Store Developer. App sales can go up and down if they are not managed by marketing efforts.
Related
I developed iOS app, and I uploaded binary of my app on 19th August 2013.
Today(23rd August 2013) I got mail from Apple saying that "your app is Ready for sale" with Green dot in my iTunes Connect. but it doesnot show any links to my app in in App Store in my iTunes Connect account
This is my first version of app,
Here is screenshot of my rights and pricing section from my iTunes Connect account.
How should I live my app in app store or it will be automatically live in the store ?
:
Thanks in advance.
Just happened to me too.
Go back into app description, and make a simple
edit. Save it.
Two minutes later it will be ready for sale.
I might be wrong, can't remember connect that well, been a few months since I last published an app.
Check the following:
Price Tier Selected
That you have selected some countries stores where you would like the app to be sold (distributed)
Lastly it might take about 24 hours for the app to propagate to all app stores.
Check again tomorrow on the store. Your release date does look in order since it is a historic date.
From Apple's FAQ:
My app status is Ready for Sale but I cannot see my app on the App
Store. Why? The following factors could prevent your app from showing
up on the App Store:
Make sure to check the status of your agreements. If the agreement
status is Pending Contract, you may have to agree to the PLA or Paid
Applications agreement or complete the associated bank and tax
information for that agreement.
Make sure the availability date
provided in the Rights and Pricing section is prior to today's date.
If the date provided in the Rights and Pricing section is in the past,
make sure you made your app available in at least one App Store
territory.
If your app was scheduled to go live within the last 24
hours, the app may still be updating in the App Store cache. Once the
24-hour caching window has passed, close and open iTunes and search
for your app again. You can also click View in the App Store from the
More tab on your app's page in My Apps.
If you have checked the factors above and the app is still not on the
App Store, contact us.
As "Apfelsaft" says, any pending contractual conditions can block the availability of the app in the store. This is my case.
I faced the same issue.
No need to wait, just go to the App Description, make a small update.
Then in less than 5 minutes, the app is available.
I had a free app which was released and ready to sale some days back on app store.Now i made it a paid app by setting 0.99 dollars .Now my status is changed to pending contract.What does this status mean?.what is the procedure after that and how much time it will take to get approved again??
Login to itunesconnect.
Goto Contracts,Tax and Banking, there you
can see "iOS Paid Applications" contract.
Add the necessary info
there, then your app will be automatically approved.
From this Apple FAQ :
What happens if I do not renew my iOS Developer Program membership?
Once your membership expires, your apps will no longer be available on
the App Store and you will lose the ability to submit new apps. You
will lose access to pre-release software, the Apple Developer Forums,
Developer Technical Support, and the Certificate Utility. In addition,
your existing iOS Distribution certificates will be revoked and
invalidated. Finally, if you enrolled in the program as a company, you
will lose the ability to manage your development team.
You will, however, retain your status as a Registered Apple Developer
and will have access to free development resources.
In order to conserve your app on the AppStore, you must renew your iOS
Developer Program.
Hope it helps you..
You need to fill information in "Contracts,Tax and Banking" section by login to iTunesConnect. In that, once you fill your banking information then your app will be convert into paid app.
Cheers!
For Paid Application you have to fill up Paid contract first then only the Paid Applications to be allowed on the store.
There is No Other Procedure after changing price tier if your Paid App Contract is already done It will not take much time to change in store sometimes it takes half day or 1 day.
Hope this Helps.
We have a company account for the iOS developer program.
One of our clients wants to put the app we developed for them up under their own company name, but they've only just sent off for enrollment and as such they want to put the app up under our name until they get their enrollment though.
Is it possible to "swap" the app to their account once theirs is set up?
Thanks
This issue has come up in the past. I know it used to be that you had to get Apple to do this manually, and it took a long time to boot. I imagine they'd like to improve their process for it, and I'd suggest contacting them to ask where they are at with it.
I wouldn't do it. Apple is really slow answering support question so you can easily loose like few months to transfer the app. But it is doable as stated here: Transferring ownership of an iPhone app on the app store
Just got this email from iTunesConnect!
Apps can now be transferred from one developer to another within
iTunes Connect, for example after an acquisition or when a
distribution deal expires. Transferring the ownership of an app does
not affect the app’s availability on the App Store. All ratings and
reviews will be transferred and your customers will continue to have
access to all available app updates.
To transfer an app, go to the app’s App Summary page in the Manage
Your Applications module on iTunes Connect and click Transfer App.
Make sure that:
Your account is active
You have accepted the most current version of your contracts
Your app has at least one approved version
Your app is in the Ready for Sale, Invalid Binary, Rejected, Developer Rejected, or Developer Removed from Sale state
Any associated In-App Purchases are in the Ready to Submit, Ready for Sale, Rejected, Developer Removed from Sale, or Approved
state
You know the Apple ID of the recipient’s Team Agent and their Team ID.
For more information on app transfer, see the video tutorial on iTunes
Connect. To find answers to common questions about app transfer, see
the FAQ on iTunes Connect.
I just submitted my app to the App Store and it's in the reviewing process (3 Degrees of Wikipedia). I have set the "Availability Date" to a future time as some blogs want to cover my app, and I want the release of the actual app come out at the same time as the reviews.
My Problem is: will the promotional code work for the blog reviewers, because the app is not actually in the public App Store? In other words, can the reviewers try out my app during this past-approval-yet-not-public stage of the app.
Thanks,
Ivan
The short answer is no, you can't.
In order to redeem a promotional code the app needs to be available to download under iTunes.
If you want to give blog reviewers a chance to look at your app before it's released. Send them a Ad Hoc version of your app. This is the recommend way in sharing your app with a limited circle of reviewers/testers.
You can find out more information on Ad Hoc under the Apple iOS Developer section
We intend to launch a free iPhone/iPad app on the AppStore.
The content will actually be accessible thanks to a subscription model (login/pwd authentication in iPhone app).
The subscription (about 100$ a month) is handled via a dedicated web server.
If used without subscription, this app will provide minimum value.
Does anyone know if this kind of subscription model can be rejected by Apple ?
I know some apps follow this model, but I'd like to have your thought on this before starting in this direction.
Thanks for your answer.
This is fine AFAIK - As long your app is free and you put in the description that it requires a subscription to whichever service. When you submit the app, you'll need to hand over details to a test account to Apple so that they can test it, but other than that it's no hassle at all.
I know of an app which works just like that on the app store right now - Spotify for iPhone. It's a music playing app which streams music from the web - but you need a Spotify premium account. When you first open the app, you have to sign in, and if you don't have a premium account it just tells you that you're not allowed in!
Javawag
There are plenty of apps which only work if I have an account somewhere, and some for which I have to pay for that account so, without knowing the specifics, there is nothing which immediately rules out your subscription model. There are even Apple apps, iDisk for example, which are useless if you don't have a $100 mobile me subscription.
If there are issues you can look at selling your subscription as an in app purchase (apple will take their 30% which should make them happy) or look at making the app more functional without the subscription.
Either way, when submitting for approval make sure to set up a sample account with a full subscription that the apple testers can use (there is space in the submission for including logins for this kind of thing).
Our app, previously approved, update was just rejected because we sell subscriptions through our website. (We have been doing this for 15 years, without giving Apple 30% of our money.) They are requiring that all subscriptions for iphone/ipad content go through in-app purchasing. I guess we will be looking at building a browser based app instead.
Cheers,
Gerry