Like count for a fixed URL wrong when logged out - facebook

This is driving me mad, I have a facebook like button on my site http://www.myabandonware.com/, and the button have been showing 0 like for the site when logged out of facebook. When logged in, the share count is 5k.
When refreshing the page, I get sometimes 4.7k likes instead of 5k. I have checked the share count with the API.
I check the AJAX call with this URL : http://www.facebook.com/plugins/like.php?api_key=172628266142459&channel_url=http%3A%2F%2Fstatic.ak.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D9%23cb%3Df3662e52e4%26origin%3Dhttp%253A%252F%252Fwww.myabandonware.com%252Ff188d369e%26domain%3Dwww.myabandonware.com%26relation%3Dparent.parent&extended_social_context=false&href=http%3A%2F%2Fwww.myabandonware.com&layout=box_count&locale=en_US&node_type=link&sdk=joey&send=false&show_faces=false&width=55
Sounds like a bug to me, should I file a bug report on Facebook ?
This is maybe temporary, I've started the delete procedure of an old fan page that got 200 likes.
EDIT : this went back to normal behavior, I suppose this was due to the old fan page (automatically created around 2009 I think) being really deleted (after the 15 days allowed for rollback). The link count lost the ~200 fan of this page. I permanently deleted the fan page this morning.

Answer: It is not a user-side issue.
You should definitely file a bug report. Although not new, the Like count integration for certain pages have been wonky as of late. Our startup recently encountered problems as well, so this is no surprise.

Related

Facebook Not Scraping URL Properly (Blocked URL) On Fresh URL's

I have started to experience a really strange problem with Facebook link scraping/caching which seems random in nature.
On brand new posts when I go to check: https://developers.facebook.com/tools/debug/ with my new URL I get a message saying 'Cannot scrape: URL blocked'
We have literally been sharing URL's to Facebook for YEARS with no problem whatsoever. All open graph tags are present and working fine.
What is really weird is if I just manually press the 'scrape again' button it grabs all the bits properly and says everything is fine. It's always just the first attempt.
I have also tried manually calling the scrap API instead of letting Facebook do it when someone shares the URL for the first time and still sometimes (not always) it returns empty (just 'id' and 'url' returned) indicating the URL was blocked.
What's going on here it's driving me mad? We are nowhere near our API limits if maybe that was the issue...
Why would it say blocked first go on the debug page then literally 2 seconds later you press 'scrape again' and it works fine.
Just to note sometimes when it says blocked it still shows maybe the image in the link preview but no title or description. It's like it's grabbed some tags but then given up. Very strange...
I have checked our access logs and I can see 'Facebot' accessing our site fine.
Hope someone can help, I am really hoping this is some weird Facebook bug as I can't see any change in our code base that would effect this.
Facebook does not return anything helpful when this happens even with the API. I have no way in contacting Facebook direct either. If we are somehow getting blocked I would love to know why and fix that issue. But it's impossible to debug at the moment.
Just to note I have 3 sites all running the same code base (WordPress environment). They are all experiencing this issue. All been running fine for many years.
Cheers
This was to do with rate limiting that was not visible in the Facebook APP dashboard. Helpful...
Full details here: https://developers.facebook.com/bugs/232343637174087/
Solution for your problem: You can use Facebook image button after adding link on Facebook news feed, like shown in iamge
second thing upload image on othe site and give the image path to your website and then put it on your news feed, you can get definitely positive result using this two methods.
also refer this image
thanks hope this two will work for your problem

Facebook like button shows main domain like count on article pages

I ran into a strange problem with the Facebook Like Buttons. After implementing it on the articles pages in SOME cases, but most of them, it shows up the like count for the main page.
Article page example:
http://www.men.hu/a-legnepszerubb-gyogyteak/eletmod/gasztro/225
This article should have 0 to 5 likes, not 200+. The main URL has 200+ likes. After parsing it with Facebook's Linter tool, it works just fine! Shows 0 likes and the Facebook like button starts working on the article page too. It seems like it clears some kind of cache, or re-parses the URL and corrects its data.
Debugging the parsed Facebook like button, the data-href tag seems to be correct, showing up the current page URL, not the main page.
Where can be the problem and how could I solve it? Any ideas are welcome as I feel like I tried already everything...
I had this problem with some pages, it turned out that the pages had been published, then someone disabled them and reactivated them again later. While the pages were disabled, Facebook checked the page (they say they check pages every 24hrs to make sure the Page Title and other details are up to date) and got redirect to the home page, so used the 'like' count for that page. However, Facebook cached the redirect so never picked up again that the page had been re-enabled.
We resolved the problem by manually re-linting the pages using the Facebook debugger, as you have done already.
Your page does seem to have the correct Like count just now (3), so looks like you may have resolved the problem for now.

Like button no longer works

The like button for my facebook app page stopped working a few days ago. I have added SSL support to my app, but this hasn't solved the problem. I still see the number of likes, but other users just see 0 and when they click the count increments to 1 for a second and then flashes back to 0. I really need help with this. I've tried every solution I can find online and nothing solves it.
Here is the URL of my facebook app: http://apps.facebook.com/speeksy
If you go to the page for creating a Like button for this url, you will see the problem.
Thanks,
Barry
This problem is fixed. I found the problem by going to the 'Like' button generation page and typing in my URL. Then it gave me a link to the Admin page for the like button. On the admin page I saw that the admin page was scheduled for deletion. Not sure why this was, but maybe I did this because I was making sure the admin page wasn't being confused with the App Profile page. Anyway, canceling the scheduled deletion made it work again.

Likes on home page are no longer showing

My homepage at http://www.kccurling.com no longer shows the likes. Though the other pages I set the ability to like is uneffected and does show their respective likes.
When I click the like button. rather than showing my facebook avatar I get a red "error". Clicking on the "red error", I get the following message
"There was an error liking the page. If you are the page owner, please try running your page through the linter on the Facebook devsite (https://developers.facebook.com/tools/lint/) and fixing any errors."
I then go the link provided. Type in the url and can see the number of likes for that page. by clicking the link at the bottom of the page. I click on debug. but that appears to do nothing. I am not savey enough to understand or see why the likes are still no longer showing on this page only.
This happen about the time I set up a facebook fan page but I am not sure if the two are linked.
Any directions would be appreciated.
Its most likely a temporary error.
Its worth making sure your Open Graph tags are present and working as per the linter.
You may need to wait an hour before linting again.
If its still borked in a couple of hours then there is a problem.
I've seen today a strange behaviour on my site too. The like button doesn't seem to work any longer. Then I've tried to create again a new like button on https://developers.facebook.com/docs/reference/plugins/like/. And this points in two directions. First I get a new app_id (but I don't know why). And second thing was, that I've had to verify my account by SMS or credit card. After that, all was fine...

problem with facebook like button

I have placed the facebook like button on a website, and the weirdest thing is happening, every page on the site shows the same count for the number of people liking the site (~ 760), except the home page, the home page shows 18 people only.
for the life of me I cannot figure out what's causing this.
All pages are using the same open graph meta tags, and the facebook snippet is inserted by a user control (same on every page).
Anyone has any ideas where I can even start to debug?
The site is canvaspop.com
http://www.facebook.com/plugins/like.php?href=http://www.canvaspop.com/default.aspx&layout=button_count&show_faces=false&width=130&action=like&font=arial&colorscheme=light&height=21
Looking at the DOM and XHR Responses that data is coming directly from facebook without any problems.
to be perfectly honest, I would not rely too much on data coming from facebook, the amount load they have and there forever changing CDN, there's bound to be issues with the balance loader, that data as its the root of your domain may be coming from a cached result to decrease laod.
you can image the % of content delivered to homepage's rather then inner site pages, because users usually go on a site and then go off.
just wait it out and see if the results get updated. if it does not then go to the Developers Support areas and ask a member of the community or team!
Install fiddler, and look at the request sent to facebook on the homepage vs the other pages.