I was unable to log on to my PayPal developer account until I deleted the PayPal cookies from Chrome. This allowed me to log on but clicking on Profile or Settings within the Profile drop-down results in an error page saying "Please login to use the PayPal Sandbox features".
Logging in again did not help. Creating a new account (buyer or seller) did not help either.
This is in the new Sandbox environment.
Strange as it may seem, deleting your developer.paypal.com should resolve this.
The reason for this is that you've got cookies from the old developer portal in place which interferes with the new portal / sandbox environment.
After you've deleted all your cookies / all your paypal.com cookies, you should be able to login to the new developer portal and access any sandbox accounts without any issue.
A fix for this is going out shortly.
If anyone is still having problems accessing their My Profile (other than My business info) in the sandbox (i only get the perpetual loading animation) - then just use this link:
https://www.sandbox.paypal.com/us/cgi-bin/webscr?cmd=_classic-profile-summary
Paypal sandbox is generally broken for everyone, seeing a lot of people complaining about it. It was ropey at best before, seems to have truly died now.
Related
I am struggling to get a PayPal Sandbox up and running.
I am following the PayPal tutorial
Every time that I create an account, in both personal and business modes, the status is error and the profile notification says
Your sandbox account could not be created. Delete it and try again.
This even happens for the standard buyer/seller account which the Sandbox website creates when you register on the site.
Has anyone experienced something similar?
I am also just now working on setting up paypal integration. The developer portal's create account is just flat out broken is all i can conclude. go to sandbox.paypal.com and create an account, then in your developer portal under accounts instead of clicking create account, underneath it, their should be some text with a link in it to link a sandbox account by logging into it, click that. now that it's linked to your developer account you can duplicate the account to add funds to it.
Good luck getting it verified though, as i'm struggling to figure out how to actually link a bank account. Hopefully this gets you started.
I have created an business account through sandbox.paypal.com. I'm currently trying to verify it so that I can accept payments, but it's refusing to accept any bank accounts I enter. I've also tried to create accounts through the developer portal, but those keep throwing an error and telling me to try again no matter what I do.
Any ideas on how I can make this work?
Thanks!
PayPal will recommend you to create a sandbox account from developer portal, I am able to create sandbox account from my developer portal. Please try to use different web browsers by removing cookies and cache. If you are still receiving an error from developer portal. Then file an MTS ticket at PayPal MTS portal with the error message screenshot, error page source code. Then you will get an assistance from PayPal MTS engineers directly. You may provide the unverified sandbox account (sandbox account was created via sandbox.paypal.com flow ) email address to the MTS team for getting that as verified account.
I am trying to log into a PayPal sandbox account for testing purposes. But, I am continually met with the same error:
"We're sorry, something went wrong during sandbox account linking. Please try again."
Here are the steps to replicate the issue (happens in FireFox and Chrome).
Login to developer.paypal.com using live PayPal account credentials.
Navigate to Dashboard>>Sandbox Accounts
Click Create Account button.
Create account using any variety of options, e.g. personal, business account. New account is created.
Tick the checkbox next to new account listing.
Click link "Click here and provide credentials of your sandbox account."
Fill in login form using sandbox account credentials.
Click agree to terms button.
Redirected back to Sandbox Account page with "We're sorry" error.
This happens over and over with newly created accounts and existing sandbox accounts. I've tried changing passwords and settings for the accounts. I know a few years ago Chrome had a hard time juggling different cookies and sessions when logging in and out of sandbox accounts. So, I've also tried using multiple different browsers. Nothing seems to alleviate the issue.
Also, I thought maybe this issue was a temporary PayPal sandbox glitch, but I've been experiencing it for over a week.
Okay, I spoke with PayPal's technical support. It turns out that they are having some internal issues with the sandbox at the moment. If anyone else is having an issue with logging into one of their sandbox test accounts do the following:
Go back to the Sandbox Test Accounts page where it list all your test accounts.
Click on the email address of any sandbox account. There will be a drop down of "Profile" & "Notification".
Click on Profile and you shall see an iframe with a few tabs. You would be able to see the change password, change password.
Use this url to login to your sandbox account. https://www.sandbox.paypal.com/home
The key here is step 4. Don't click on the provided link labeled "Click here and provide credentials of your sandbox account." Copy and past the above URL into your browser instead.
When you are re-directed to the PayPal page to login, what URL is shown in the address bar ?
If it's "www.paypal.com" then you need to use your production account credentials.
If it's "www.sandbox.paypal.com" then you need to use your sandbox account credentials.
I have been searching for a solution for this really hard but I can't find any answers as to where the problem is really coming from have been setting up paypal sandbox account for testing but it doesn't work have been clearing my cache many times but still it returns me this error:
This Sandbox email address is not available. Please enter another email address.
I make sure the account I use is already set on sandbox and it's a personal account, please I need more help as to know where this problem is coming from, don't know what to do on this one anymore. also even deleting previous paypal sandbox account doesn't even work!
Here's one possibility. I was running into that same error just a couple of days ago and realized what it was.
I have 2 separate PayPal accounts that are setup with developer.paypal.com. They each have 3 or 4 sandbox accounts created within them.
I had just recently been to developer.paypal.com and logged in with one of my PayPal accounts, so that session was active in my browser. Then I was trying to complete a sandbox checkout using one of the sandbox accounts associated with my other PayPal account, and that's when I was getting that error that the email address was not available.
I went back to developer.paypal.com and logged out of the account I had signed in there, and then specifically logged in with the other account that was associated with the sandbox account I was trying to use. Once I did that the error went away and I was able to use the sandbox as expected.
Hope all that made sense. Just a shot in the dark as it's the only time I've seen this error myself.
I have logged into the new paypal developer site and clicked import to bring over my old account data which is listed here:
https://developer.paypal.com/webapps/developer/applications/accounts
When I click on the business TEST account and view the profile of the account, the API credentials (username and password) are blank. Then when I click the link to the Sandbox Site and try to log in with said test account, it says "Please login to use the PayPal Sandbox features.", in which I am already logged in, even if I click the link back to the sandbox. So basically I am stuck.. I need to use the classic API for now and cannot test because the sandbox is evidently broken.
If you have not already tried this, please try clearing all of your cache and cookies prior to accessing the developer.paypal.com site. Also try using a different browser other than IE. If you can then log in, try to navigate to the test sandbox account and log into your test seller account and view the API credentials from the profile. There are some issues that are currently being looked into with the launch of the new developer site, and they are being addressed as quickly as possible.
Also as a work around, I am not sure of the testing that you are needing to do specifically but you could try using the API credentials that are included with the SDK. You would be able to make API calls with those credentials. However, you would just not be able to sign into the seller account to see those transactions.
If you have not already done so, you may also want to file a ticket with PayPal Merchant Technical Services at www.paypal.com/mts so that they can look into your issue if it is not already being looked into. By filling out a ticket, this will help to gauge the number of merchants being effected by a particular issue, and this allows you to be notified once the issue is resolved.