I am trying to optimize some things for my website for a company that I own. The name of the company was changed a few weeks ago. The problem is that when someone hits the "like" button on our website, facebook shows that the user liked the old company name. The website is www.puzzlecreatives.com. THe old name was platinum marketing. The problem seems to be located in "like.php" I cannot find where this file is at anywhere on our server. Any ideas?
like.php is on Facebook's server, that's not actually where the problem lies. The problem is that your "facebook application" is what's attached to the button, and that's still associated with the old company name.
Go here, sign into your company Facebook account and change the details.
Related
I have a Shopify site at https://www.vaingloryshop.com that is being blocked both by Instagram and Facebook. Instagram gives me the error "Link not allowed. It looks like your profile contains a link that is not allowed. We restrict certain content and actions to protect our community. Tell us if you think we made a mistake." And as you can imagine I spammed the 'Tell Us' button, but they never reply. Facebook's debugger returns, "We can't review this website because the content doesn't meet our Community Standards. If you think this is a mistake, please let us know." Also let them know numerous times.
The domains are bought through Google. The first time we turned on the site was 12/24/18 and was the same time we tried to add to our IG bio and immediately got this blocked message and have ever since. At that time we had the primary domain as https://www.vainglory.us. And I thought the .us as throwing it off, which is why I changed the primary domain to what it is now (about a little over a week ago). Any ideas?? FB, IG support is MIA, and Shopify/Google domains have no ideas or issues on their ends.
Fixed! Found a clue while scouring the internet. I went ahead and setup a Facebook Ad account then from there contacted FB support in the Business Manager. They asked me about the URL in question and immediately fixed it. Apparently it had been blocked due to some unknown reason. Now everything's up and running!
We resolve our domain name and we found the live support in this link: https://www.facebook.com/business/help then on the bottom of categories you will find the "Find answers or contact support & Get Started Button" after that a modal will appear and it will allow you to choose a type of category, for us we selected the Business Pages then below there is a large text that will you if you need more support check this image for reference: Need more help? Contact Support.
Chat with a representative
The estimated wait time is < 2 minutes.
I'm trying to add a "Register with Facebook"-button on our website, and I want this button to have the user_birthday privilige.
Simply put, our service requires the users birthday.
So, I we need our APP to clear submission.
Problem is that the Facebook team wants to use the APP in order to approve it. (Of course they do). But we do not want to add a broken "Register with Facebook"-button to our website. (It's broken as long as we don't have the birthday privilige).
There must be someone else who've faced this problem. Is it possible to direct the Facebook team to our test server? Which is located on another URL. Having a broken button on our website for up to seven days makes no sense..
I received this answer from David Doyle on Facebook:
"You can direct us to a test server or staging area and we'd be happy to review from there.
Just be sure to provide any login credentials in your review instructions.
Most developers start their review instructions with a note that says "please find our staging area here " that might be easier for you than changing your app settings."
Good enough for me! :-)
https://www.facebook.com/groups/fbdevelopers/718033091573541/
This question already has answers here:
Closed 10 years ago.
Possible Duplicate:
Creating and managing a Facebook app from a Business Account
Ok so ive been sitting here for 2 hours trying to figure out how to get a facebook app id. I have followed everyones links, and so forth and UGH! Everytime I go to developers page and app It brings me to my facebook, repeatively! It is quite annoying actually. I have verified my account with my cell phone. Yet I cannot seem to get it to go to the page where I add the display name, and url of my website. Please someone help me a little more
To make a facebook APP id, you must have a personal account, and not a page. Do not be like me and try doing this with a "page".
I have created a Facebook application that I don't want to use anymore. I deleted it from my developer account and from the related Facebook page more than a week ago but it still appears in the Facebook search engine.
I know similar questions have been posted, but I have no longer access to the admin of this application, meaning I can't change the user accessibility of the app.
How can I avoid this?
Sounds like a bug by Facebook. You might want to post a bug report here. A solution which might help next time: Switch on the sandbox mode, then delete the app.
I've spent the past few hours trying to figure this out but can't find anything.
Basically I've setup a website for a music festival, I'm trying to integrate Facebook with the site and whenever I create an app it keeps creating it under my personal account.
I am setup as an admin under the music site's Facebook but I still can't figure out how to create an app just for that music site completely separate from my personal account.
Anytime I try to access the developer section using the account it gives me this error:
http://smyl.es/ss/001.png
This is by design.
I'm assuming the music site is a Facebook page?
While you can log in and use Facebook as the page, rather than yourself, Facebook apps are always owned by a real Facebook user, not a page. So you either need to create the app yourself, or have someone else create the app and add you as a developer.
From what I understand, everything you do is associated with your personal account as the developer. However, you aren't supposed to be putting it on your personal page. As the developer, whenever I do anything it shows up in my personal account because I am set up as the developer and admin of all my pages. That's how Facebook wants it. Before, people were setting up different accounts for a business profile and it ended up with lots of businesses as personal accounts instead of business pages with an admin user.
Whenever I do anything with Facebook I have everything available to all the pages, but only one is actually using the app or whatever it is. Does anyone see anything different?