I'm currently working for a company which uses a lot of Facebook Connect. On their website, that's their main Call to Action.
I can see plenty of visitors coming from Facebook as a referrer and it looks like these people are actually only connecting to the Facebook connect.
I decided to add the domain "s-static.ak.facebook.com" (the one giving all those referrals) to the Referral Exclusion List. However, I'm still getting as much referrals as before.
Do you have any idea what I could do?
Note: I don't want to exclude that traffic, I just want GA to avoid counting this domain as a referral. It's like 40% of the traffic, so it's clearly weird.
Adding Facebook (s-static.ak.facebook.com) to the referral exclusion list actually worked. I was still seing plenty of users coming from this source because old users where still attributed to this "old" source.
If I segment users by New vs Returning, I can now see that users are coming from various sources and not only from Facebook.
Here is what I'd recommend:
Add Facebook to the referral exclusion list (s-static.ak.facebook.com)
Create a new profile to avoid getting old data
Related
I need to connect ASID with PSID. My application needs to connect users that comment on a page (message, id, username) with a /me (id, username).
Both are under the same application. I managed to get {user-id}/ids_for_apps to convert the PSID to an ASID, but that only worked after I made the page owned by my business.
I need to get this to work without the whole page ownership thing, because I need it to be automated, because I don't know all the pages/users that will be using the application.
If anyone has any information on this, please help!
Just to clarify:
I have a live streamer oauth my app. Then a viewer oauths my app. I need to identify the viewer oauth with a comment that they leave on the page. When the viewer logs in using my app, it gives them an html control to do things to the stream through chat commands and also on the html controls. Right now, they identify themselves as two different people, because the IDs do not match. I need the html page of the viewer to have an ID that is comparable or the same as an ID from the page comment Both users use my same app. And it's only one page. *
I need to get this to work without the whole page ownership thing
Not possible.
https://developers.facebook.com/docs/messenger-platform/identity/id-matching#policy:
The API may only be used by a business to connect the IDs for that business's app or Page to another app or Page owned by and maintained on behalf of the same business. For example, service providers may not use the API to support multiple customers.
The purpose of this most likely is to limit how much data any one company can gather about users. It would not be good for privacy, if a large “service provider” could match that data across a multitude of 3rd-party owned pages.
We have some code that uses Facebook Open Graph API to display some posts on our home page. It was originally developed by a previous developer and I rewrote it in ASP.NET MVC for our home page (where before it was PHP which I believe was loaded in an iframe). At that time, I used the app ID and secret that were left to me. This has functioned fine for a couple of years. This afternoon, we started getting an error back on our site: "Access to this data is temporarily disabled for non-active accounts due to changes we are making to the Facebook Platform".
No sweat. I figured I just needed to update our ID and secret. Unfortunately, no one seems to remember the user ID that was in control of that app ID. No sweat. I'll make my own. Unfortunately, any ID and secret I use to access posts -- even my own posts on a page totally not related to work -- returns the same access error. I can get name or cover or some other fields, but as soon as I request any posts, I get the error.
Here's an example of what I'm trying:
https://graph.facebook.com/MyCompanyName?fields=cover,name,likes,link,posts.limit(5){created_time,message,link,type,full_picture,picture,source,icon}&access_token=bunchofnumbers|bunchofnumbersandletters
I am aware of the status post at https://developers.facebook.com/status/issues/205942813488872/, but I think I must be doing something wrong since I can't even create new appIDs to get posts with.
Why does Facebook Graph API say my account is non-active?
Thanks.
Please read this article:
Mark Zuckerberg apologises for Facebook's 'mistakes' over Cambridge Analytica
Cambridge University researcher named Aleksandr Kogan had used an app to extract the information of more than 50 million people, and then transferred it to Cambridge Analytica for commercial and political use.
So facebook is changing its policies so that the personal data could be made more secure.
Until then you cant do anything about it.
I solved the problem on my website by removing the events from the fetched fields list
We started seeing this same error message on our platform today. I think there are a few things going on that all tie together:
As others have mentioned, there have been rapid and major responses by Facebook to increase data protection and privacy in light of the Cambridge Analytica incident. From what I understand, the bad actors exploited the ability access the data of Users (via the graph) that the app did not have an active, first-party relationship with. So, sort of like how "6 degrees of separation" would get you the whole planet, the 1 degree of separation on the few-hundred-thousand Users that connected with the app directly gave the app access to roughly 50 Million users...or something like that. FB is doing what they can to lock that stuff down now, big time.
The specific cause of your error is that something you're asking for in the fields parameter makes a leap (from the either the myCompany or the OAuth'd User/App whose access_token you are using) to a related item/items that FB now deems must have an "active" first-party/direct relationship with your Company/App/User in order to access. This is why you see the somewhat cryptic "non-active accounts" mentioning. I think they really mean that it's not "active with you or your app".
I'm not sure which one of the fields you request is at fault, but some trial-and-error will lead you to it. For us, it was clear: we were asking for the Members of all the Groups that User had access to. We didn't need that, so we cut it out and the error went away.
Facebook today updated the term and conditions
https://developers.facebook.com/docs/graph-api/changelog/breaking-changes/?translation&hc_location=ufi#groups-4-4
My understanding is that if your not a production app, they are limiting your for specific reasons. Unclear if thats because of Cambridge Leak, or upgrading the instagram api.
I also received the same error, however, if you are testing, you can hard code the graph api explorer token into your app to continue testing...
var data {
'accessToken': 'EEAC...',
}
FB.api('/' + id, getData, data, (_response) => {
console.log(_response);
});
Right now I am working with Facebook Open Graph API. And I was having this error every time I wanted to access/get the member (and their basic info) of the groups I am Admin.
{
"error": {
"message": "(#200) Access to this data is temporarily disabled for non-active accounts due to changes we are making to the Facebook Platform",
"type": "OAuthException",
"code": 200,
"fbtrace_id": "Byueyj6MtkoIx"
}
}
In between trial and error #JoshChristy was getting all the desired results! And after couple hours of research we discovered that facebook recognize some account as "non-active" and some "active" (I don't know based on what!) because I am pretty much active in facebook.
So, if you are getting this error that means you are not active enough for facebook ;)
I had this problem. It's solved automatically. I think it's a Facebook issue.
For me it work if I leave just one field - "name". If I add "link" and/or "events" fields it returns error
I was able to get Facebook Page Access token using the method below.
For anyone who may already have an app which has been reviewed can use that app's details as a temporary fix until Facebook is done with their API enhancements. Meaning you'll have to add the relevant redirect uris to the reviewed app as well as use that app's App Id and App Secret.
This works for retrieving page feeds and leads, I wasn't able to retrieve conversations. Also the permissions I requested were { scope: 'ads_management,ads_read,manage_pages' }
In our case, we retrieved, for example, a page access_token with a page ID using like this:
this.call('v2.12/'+pageid, 'GET', {fields: "access_token"}, token)
ended up with the error you mentioned.
However, we took a normal approach and all looks good now.
https://developers.facebook.com/docs/facebook-login/access-tokens#pagetokens
Same thing I just noticed too, and they kept my lead gen ads running and charging me eventhough they blocked the data.
Luckily going into ad manager directly you can still download the CSV/XLS files.
What is issue?
This error is due to recent action taken by Facebook. They said ” Access to certain types of API data is paused for non-active accounts due to changes we are making to the Facebook Platform” So if your account is non-active and you have created App using it then it might possible you get this error in your Plugin. Facebook Issue link is
When it will resolved?
Facebook has temporarily disabled some non-active accounts as they mentioned they haven’t given any estimated time to fix issue but it should get activated soon.
You can find more update on facebook Event API here
We have some code that uses Facebook Open Graph API to display some posts on our home page. It was originally developed by a previous developer and I rewrote it in ASP.NET MVC for our home page (where before it was PHP which I believe was loaded in an iframe). At that time, I used the app ID and secret that were left to me. This has functioned fine for a couple of years. This afternoon, we started getting an error back on our site: "Access to this data is temporarily disabled for non-active accounts due to changes we are making to the Facebook Platform".
No sweat. I figured I just needed to update our ID and secret. Unfortunately, no one seems to remember the user ID that was in control of that app ID. No sweat. I'll make my own. Unfortunately, any ID and secret I use to access posts -- even my own posts on a page totally not related to work -- returns the same access error. I can get name or cover or some other fields, but as soon as I request any posts, I get the error.
Here's an example of what I'm trying:
https://graph.facebook.com/MyCompanyName?fields=cover,name,likes,link,posts.limit(5){created_time,message,link,type,full_picture,picture,source,icon}&access_token=bunchofnumbers|bunchofnumbersandletters
I am aware of the status post at https://developers.facebook.com/status/issues/205942813488872/, but I think I must be doing something wrong since I can't even create new appIDs to get posts with.
Why does Facebook Graph API say my account is non-active?
Thanks.
Please read this article:
Mark Zuckerberg apologises for Facebook's 'mistakes' over Cambridge Analytica
Cambridge University researcher named Aleksandr Kogan had used an app to extract the information of more than 50 million people, and then transferred it to Cambridge Analytica for commercial and political use.
So facebook is changing its policies so that the personal data could be made more secure.
Until then you cant do anything about it.
I solved the problem on my website by removing the events from the fetched fields list
We started seeing this same error message on our platform today. I think there are a few things going on that all tie together:
As others have mentioned, there have been rapid and major responses by Facebook to increase data protection and privacy in light of the Cambridge Analytica incident. From what I understand, the bad actors exploited the ability access the data of Users (via the graph) that the app did not have an active, first-party relationship with. So, sort of like how "6 degrees of separation" would get you the whole planet, the 1 degree of separation on the few-hundred-thousand Users that connected with the app directly gave the app access to roughly 50 Million users...or something like that. FB is doing what they can to lock that stuff down now, big time.
The specific cause of your error is that something you're asking for in the fields parameter makes a leap (from the either the myCompany or the OAuth'd User/App whose access_token you are using) to a related item/items that FB now deems must have an "active" first-party/direct relationship with your Company/App/User in order to access. This is why you see the somewhat cryptic "non-active accounts" mentioning. I think they really mean that it's not "active with you or your app".
I'm not sure which one of the fields you request is at fault, but some trial-and-error will lead you to it. For us, it was clear: we were asking for the Members of all the Groups that User had access to. We didn't need that, so we cut it out and the error went away.
Facebook today updated the term and conditions
https://developers.facebook.com/docs/graph-api/changelog/breaking-changes/?translation&hc_location=ufi#groups-4-4
My understanding is that if your not a production app, they are limiting your for specific reasons. Unclear if thats because of Cambridge Leak, or upgrading the instagram api.
I also received the same error, however, if you are testing, you can hard code the graph api explorer token into your app to continue testing...
var data {
'accessToken': 'EEAC...',
}
FB.api('/' + id, getData, data, (_response) => {
console.log(_response);
});
Right now I am working with Facebook Open Graph API. And I was having this error every time I wanted to access/get the member (and their basic info) of the groups I am Admin.
{
"error": {
"message": "(#200) Access to this data is temporarily disabled for non-active accounts due to changes we are making to the Facebook Platform",
"type": "OAuthException",
"code": 200,
"fbtrace_id": "Byueyj6MtkoIx"
}
}
In between trial and error #JoshChristy was getting all the desired results! And after couple hours of research we discovered that facebook recognize some account as "non-active" and some "active" (I don't know based on what!) because I am pretty much active in facebook.
So, if you are getting this error that means you are not active enough for facebook ;)
I had this problem. It's solved automatically. I think it's a Facebook issue.
For me it work if I leave just one field - "name". If I add "link" and/or "events" fields it returns error
I was able to get Facebook Page Access token using the method below.
For anyone who may already have an app which has been reviewed can use that app's details as a temporary fix until Facebook is done with their API enhancements. Meaning you'll have to add the relevant redirect uris to the reviewed app as well as use that app's App Id and App Secret.
This works for retrieving page feeds and leads, I wasn't able to retrieve conversations. Also the permissions I requested were { scope: 'ads_management,ads_read,manage_pages' }
In our case, we retrieved, for example, a page access_token with a page ID using like this:
this.call('v2.12/'+pageid, 'GET', {fields: "access_token"}, token)
ended up with the error you mentioned.
However, we took a normal approach and all looks good now.
https://developers.facebook.com/docs/facebook-login/access-tokens#pagetokens
Same thing I just noticed too, and they kept my lead gen ads running and charging me eventhough they blocked the data.
Luckily going into ad manager directly you can still download the CSV/XLS files.
What is issue?
This error is due to recent action taken by Facebook. They said ” Access to certain types of API data is paused for non-active accounts due to changes we are making to the Facebook Platform” So if your account is non-active and you have created App using it then it might possible you get this error in your Plugin. Facebook Issue link is
When it will resolved?
Facebook has temporarily disabled some non-active accounts as they mentioned they haven’t given any estimated time to fix issue but it should get activated soon.
You can find more update on facebook Event API here
I created a new app last week with the purpose of using Facebook insights for our website, but it is not available in the list to make the connection with. Do I need to do anything to make the app selectable?
For any of you people who think this question is not technical and shouldn't be here, I was directed here from Facebook bugs because it's not a bug.
I have had the same issue but after a bit of experimenting I found that it does not affect the ability for you to claim a domain and associate it with an app.
What the drop down list does is generate the code snippet shown below. I'm guessing this was useful when you was able to link it to a page_id (you can no longer do this). As long as you have put the correct meta tag (such as that below, replacing %%app_id%% with the app_id given by the Facebook App Center) you are free to ignore what account is shown in the drop down.
<meta property='fb:app_id' content='%%app_id%%'/>
Once you have linked the account you can go back to the Facebook App Center and set permission on the account.
Tip: While you can only give other verified developers Manager access to the app you can add any friend or email address to the insights level of access which is all which they need.
Not sure if this is the case here. But I do know that there is a threshold to see insights with regard to pages.
As detailed here in the FAQ's -
Is there a minimum number of users to see Insights for Pages? Yes. For
user privacy reasons, Insights are only provided to Pages with greater
than 30 users who like that Page.
Perhaps there is a limit for domain insights too. You should allow some time and some traffic pass before the insights start being able to give feedback...
I had the same error, I tried to debug my site here FB Debugger
which is the official debugger you can input URL, Access Token, or Open Graph Action ID.
It works for me.
I have an application that is retrieving data from Facebook. Users authorize the application to read and write to their pages, and we read their data and post to it from our application. All interaction occurs via the PHP interface that Facebook supplies.
For the last few months our application has been performing this task flawlessly. However in recent days we have started noticing an issue with certain pages.
We go out and retrieve data for a specific page, and we no longer get any data. Instead Facebook returns us an empty result. This obviously causes problems in our application which needs to read this data.
We can still write data just fine.
I am at a point where I'm not sure what this could be. Any common scenarios or recent Graph API issues that could cause this?
This sounds odd. The only thing that comes to mind is that the page owner has put a restriction on the audience for their page, which would then require you to pass in an access token to access data about the page. An example would be a beer company that wants to limit access to their FB page to users that are older than 21. Since there is a restriction on who can access the page content, we enforce that restriction on the FB platform. In this case you would need to pass in the access_token of a user who is 21 or older to access the page details via the graph api.
Adding to Jeff's answer, I found that any kind of restriction whatsoever will return a blank data object. I was banging my head on every single setting on my company's page and found that we had it set to only show in certain countries (Manage Settings > Country Restrictions). Removing all of them from the list started to return all the data we needed.