We are unable to complete your request at this time. Paypal - facebook

So I am trying to link my paypal account with my fb ads account and i always get this error.. any idea what to do?
Check image here: https://i.gyazo.com/1875d81562ca370431b40a8ff98cd79d.png

It looks like they link by granting 3rd party API permissions in PayPal. Log in to your PayPal account and go to your profile, then my selling tools and then API access. Then go to edit 3rd party permissions and remove the permission granted to Facebook. Once you remove it, link the two again and that should resolve the issue.

Related

Unable to access Facebook developer account

A while ago I worked on social login integrations for my employer. To complete that task I created a Facebook developer account. Today I'm unable to access that developer account without uploading documents to prove I'm me. This occurs even though I have correct credentials and 2FA with my email.
How can I regain access to the Facebook developer account to continue maintaining our integrations? I don't have any Facebook accounts other than this one and I created the account without using real identifiers as I would like to protect my privacy. Is it no longer possible to have a developer account without verifying your identity?
There is an appeal form for your case on Facebook website, you can try it with your real account to regain the access. The link is on the bottom of this page https://developers.facebook.com/appeal/

Get permissions in the facebook admininterface without a legal company

How can I get an access token and an app token?
I have registered my app through this site https://developers.facebook.com/ I chose "business"
What do I want?
I want to get an access to posts of groups/users and comments. At first itll be enough if I will have an access only to open pages. Im not a company and when I tried to get it through the graph api (https://developers.facebook.com/tools/explorer/) I got the following error 'This endpoint requires the 'pages_read_user_content' permission or the 'Page Public Content Access' feature'. I chose these items(Facebook App->my app; User or Page->App token).
I tried to get these permissions in the admin interface of my app in FB in this section "Permissions and Features". Having send these requests it was written "You will need to complete this step in addition to App Review before you can access live data.
Business verification: You'll need to connect your app to a Facebook Business Manager account and upload an official document showing your business or organization's name and physical address.".
As I mentioned before Im not a company. May someone recommend me what to do next? Should I create a new app and choose something else instead of "Business"? Or should I send a request to the FBs support and explain to them my situation, if "yes", how can I find this support contacts? Actually I didnt find support contacts on their site, only the community form and their support associated with payment questions.
I tried to ask in their official community, but they didnt answer for 17 days
https://developers.facebook.com/community/threads/224348066049560/?post_id=224348069382893

Facebook Webhook getting Manage_pages permission has been revoked for the app

I'm working on creating a webhook app and when working will then create an app integrating the FB API to pass lead data to backend.
I finally got the Webhook setup and all the permissions
pages_show_list
leads_retrieval
pages_read_engagement
pages_manage_metadata
pages_read_user_content
pages_manage_engagement
I subscribed to the client's page and all seems to be good now that I finally see my Webhook on the Lead Ads Testing Tool
However, when I submit a test I get the message "Manage_pages permission has been revoked for the app". I'm not exactly sure why but I suspect need review process? Here are my questions
Do I need to go through App Review to solve this problem?
I created the webhook/app for a client and I have access to his Business manger account. Do I still need to go through App review ?
If I do need to go through app review, one of the requirements is to do Business Verfication and the only option is to create a Business Manager account. But this isn't for me, its for my client. Do I still need to create the Busines manager account?
This is going to be just a webhook for leadgen so no facebook login needed. Is FB Login required for App reivew?
Anything else I'm missing to get "magage_pagess permissions"?
Thanks!
Yes
Yes
Yes
You can find details here about which permission needs app review. ( just click on the permissions which will redirect to detail page , thats where you'll find whether it needs app review or not )
Nope, Process is simple. you need to add verified business account / individual verification in order to use your app in live.

How does one add "integration flow for an end user to connect their Instagram business account(s)" - FB Graph API (For IG) question

We have a simple app that summarizes the total number of mentions your instagram account gets using the IG-User/tags endpoint on the graph api (https://developers.facebook.com/docs/instagram-api/reference/user/tags/)
The pre-requisite of the app is the user has their fb account linked to their IG - Business or IG - Creator account.
Unfortunately every time we've submitted it for review so far it has come back with the same comment from FB:
"Although we were able to login to your app using the Facebook Login authentication, we were unable to test the steps to connect an Instagram business account. As a result, you'll need to implement an integration flow for an end user to connect their Instagram business account(s)"
Now as I understand it there is no way I can get the user to link their IG account to FB or to a FB page using the API. The "link account" action is purely handled using the Instagram app. Or am I missing something here.
Well after 3 weeks of back and forth with multiple seemingly segmented facebook support teams I have been able to get this permission from them.
Turns out that there's an unexplained flow here:
This is verbatim from the information I received from their chat support (but is not found anywhere in the documentation)
"You have needed to provide Test Users on your App Dashboard, grant the test user the Instagram_manage_comments permission and then provide us with the login details. We would then link that to an internal Instagram Business Account."(sic)
The part where they link an internal business account to the test user happens on their end and outside the scope of the app. I confirmed this and even then I failed the review multiple times because apparently the steps to approve IG business permissions have not been standardized yet and sometimes the approver simply doesn't know what needs to be done. It's a strange state of affairs and the answer it seems is to just keep pushing.
I'm having the same problem and looking forward to see some comments to your post since the first day. But I started to think it will never come.
I believe they want a new user to start with minimum permissions (which is the email permission) and add other permission only as they are needed. This requires a mechanism in your app that guide a new user logged in with only email permission to give other permissions (e.g. taping a button that opens up user’s IG business account needs instagram_basic and manage_pages permissions. Or taping “post comment” button needs manage_comments permission.) So your app should open up a window that the user can give permissions when any of these events fires. (or when user decides to take permission(s) back)
This is what I understand from “steps to connect an Instagram business account”.
But I am not sure if my understanding is correct. I would definitely like to hear if you found any solutions.
I'm also having the same problem as you as I'm developing similar service to IGBlade (https://igblade.com) & Social Blade (https://socialblade.com).
I'm beginning the wonder if I should change my app review request so that I would inform Facebook that the permissions my app is requesting work serverside and therefore there's no need to implement an integration flow for an end user to connect their Instagram business account(s) to my app.
Any thoughts?
Here is what I have done to get the approval
Create a Facebook test user with correct permissions
Log in with this user
Create a Facebook Page
Edit settings on Facebook Page and add Instagram Business account (personal one)
Submit Facebook review with both credentials (Facebook test user + personal Instagram user).
Wait for review and do not forget to change your personal Instagram user password after the review.

Facebook messenger app webhook subscription - Insufficient Permission

I have facebook messenger application (it is bot using MS Bot Framework, although I don't think it is relevant). It has webhook subscribed to page events. It used to work fine until few days ago, when the webhook was unsubscribed from page and when I am trying to subscribe again it tells me:
"Insufficient Permission You do not have the necessary permission for
the specified Page to perform the requested action."
I am owner and admin on both the FB page and messenger app. I created similar page and messenger app and it works there, but I still need to use this old one. I tried subscribing to other pages which I own and admin, but with same result. I also tried it with other person who is admin.
I found other people experiencing same/similar message on FB, but not in this particular case. But I haven't found any solution.
Does anyone know what could be the problem? Or have anyone experienced this issue?
Thanks in advance for any ideas.
You need to generate a token first. Under messager->Settings->Token Generation-> Select your page and you'll be prompted to give the permission. Grant all permission required, then you shall be able to subscribe or unsubscribe to pages you manage.
This process gives your application the token to validate if you have the moderator or higher rights to the page you want to subscribe to.
After spending 3 days on this. Here is the solution for this.
Go to your Facebook Profile - > Settings -> Apps
and Remove YOUR APP from there.
In Developer Dashboard Go to App Review -> Add Items
manage_pages
(This Permission Needed for Accessing page access tokens)
Add above permission for review - with any simple video of above error
Now go to Messanger-> Settings -> Token Generation
Select page from dropdown List
now it will open a popup (because you removed this app in 1st step) for app access permission , notice that now it will ask for manage pages permission
Grant those permission and create access tokens
Now try again subscribing Webhook to Pages
This Works for me.
You need to generate your page access token for this.
Go to your facebook Developer dashboard, and open the messenger tab. There, you will see this for token generation. Select your page and generate the token. Then use this token in your bot.
Page access token generation