We have the issue that on our woocommerce subscription/membership plugin a customer is charged double when the address fields are auto-completed as this is returning an error that the fields are not filled in, although they are, the customer can ignore the error message and continue checkout but then the double amount is charged.
Same happens when you forget to tick the T&C box and correct it.
Any idea how to fix that?
We use Elementor Hello Theme and also a multi-currency plugin (which is strange as this error only happens on the base currency setting)
The error doesn't happen when you fill in the address fields manually and when you remember to tick T&C box
Also doesn't occur when using a different currency than the base currency.
What could we do to stop the error happening? Either the error that the fields are not filled in correctly although they are or the double charge after an error (if the T&C is not ticked)
since the latest plugin update from yesterday, which has version 4.3.0 it is no longer possible to place order through paypal.
Shopware version is 5.7.14.
Here are the most recent error logs:
[2022-08-16T09:58:34.081601+02:00] plugin.ERROR: PayPal: Could not get PayPal order due to a communication failure {"message":"Client error: `GET https://api.paypal.com/v2/checkout/orders/` resulted in a `404 Not Found` response","payload":""} {"uid":"08396c6"
[2022-08-16T10:17:09.910750+02:00] plugin.ERROR: PayPal: Could not create PayPal order due to a communication failure {"message":"Client error: `POST https://api.paypal.com/v2/checkout/orders` resulted in a `422 Unprocessable Entity` response:\n{\"name\":\"UNPROCESSABLE_ENTITY\",\"details\":[{\"location\":\"body\",\"issue\":\"PAYMENT_SOURCE_CANNOT_BE_USED\",\"description\":\"The (truncated...)\n","payload":"{\"name\":\"UNPROCESSABLE_ENTITY\",\"details\":[{\"location\":\"body\",\"issue\":\"PAYMENT_SOURCE_CANNOT_BE_USED\",\"description\":\"The provided payment source cannot be used to pay for the order. Please try again with a different payment source by creating a new order.\"}],\"message\":\"The requested action could not be performed, semantically incorrect, or failed business validation.\",\"debug_id\":\"a85bf6ba371ec\",\"links\":[{\"href\":\"https://developer.paypal.com/docs/api/orders/v2/#error-PAYMENT_SOURCE_CANNOT_BE_USED\",\"rel\":\"information_link\",\"method\":\"GET\"}]}"} {"uid":"666eb45"}
[2022-08-16T12:37:32.629182+02:00] plugin.ERROR: PayPal: Could not update PayPal order due to a communication failure {"message":"Client error: `PATCH https://api.paypal.com/v2/checkout/orders/XXXXXXXXXXXX` resulted in a `422 Unprocessable Entity` response:\n{\"name\":\"UNPROCESSABLE_ENTITY\",\"details\":[{\"issue\":\"ORDER_ALREADY_COMPLETED\",\"description\":\"The order cannot be patched (truncated...)\n","payload":"{\"name\":\"UNPROCESSABLE_ENTITY\",\"details\":[{\"issue\":\"ORDER_ALREADY_COMPLETED\",\"description\":\"The order cannot be patched after it is completed.\"}],\"message\":\"The requested action could not be performed, semantically incorrect, or failed business validation.\",\"debug_id\":\"9777a181e6a7f\",\"links\":[{\"href\":\"https://developer.paypal.com/docs/api/orders/v2/#error-ORDER_ALREADY_COMPLETED\",\"rel\":\"information_link\",\"method\":\"GET\"}]}"} {"uid":"2298783"}
Errors occur from logged in users, guest users, orders with or without shippingcosts.
Even in sandbox-mode, those errors occur.
Thanks.
Same error here with 4.3.0 and 5.7.7
deactivate "In Context Mode" in the Paypal Settings. Works for now.
I am facing an error code PayPal error (10755): An error (10755) occurred while processing your PayPal payment. Please contact the store owner for assistance. My website doesn't have any type of coupons but still this error is coming. Can anyone help me solve this error?
10755 occurs due to an unsupported currency, as detailed in the legacy API Error Codes
If you need further help for some reason, log and include the entire API request text and the entire API response text in your question
The request text should include the currency code you are using, and the response text should include a Correlation Id or PayPal-Debug-Id
enter image description hereMy workflow which was working well so far has suddenly started giving me error related to approval status, the error message is
'Invalid approvalstatus reference key 11'
I am trying to use the Set Field Value property on the ‘Approval Status’ as normal and I have no idea why it has suddenly started erroring out.
The Approval Status 11 may not exist or is Inactive
Check which is the approvalstatus id 11 and verify if it is still active or a valid status. This could have already been inactivated or deleted from the system.
Paypal sent me the Express Checkout API. For single item purchase, it is working fine. However, when I added in >1 times, I get the following error.
Error code 10413 : The totals of the cart item amounts do not match order amounts.
This error will not happen if I select all the items. However, the error happens when I select one item.
My link is http://dotdesign.com.sg/paypal.php feel free to test out. I hope someone has the solution.