Email not receiving in Gmail - email

There is a domain address and from this domain we send emails to users. The problem is that Gmail users don't receive any email, not even to spam (except a case, when an email arrived to spam). The users who have Yahoo email addresses receive emails into inbox.
So I suppose that Gmail has put the domain in blacklist for some reason.
I tried to find out the cause of the problem. So I have tried MXtoolbox. Here is a screenshot:
So I saw that the domain is on 2 blacklists, and dmarc Missing or Invalid Record.
The error:
AES128-SHA:128 CV=yes DN="/C=US/ST=California/L=Mountain View/O=Google
Inc/CN=mx.google.com": SMTP error from remote mail server after end of
data: 550-5.7.1 [Server Ip address] The IP address sending this
message does not have a\n550-5.7.1 P...
This is a generic template used for any emails:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">
<html>
<head>
<title><!--{$domain_name}--></title>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body marginheight="0" marginwidth="0" leftmargin="0" topmargin="0" bgcolor="#ffffff" style="background-color: #FFFFFF; text-align: center;">
<div style="width: 701px;margin-left: auto;margin-right: auto;text-align:left;">
<img style="margin:0;" src="<!--{$main_site_address}-->/images/email/<!--{$domain_name}-->.png" alt=""><div style="border-left: 2px solid #8fd5fe;border-right: 2px solid #8fd5fe;color:#044269;font:15px 'Times New Roman', Times, serif;">
<div style="padding: 6px;">
<!--{$messageBody}-->
</div>
</div>
<img src="<!--{$main_site_address}-->/images/email/bottom-img.gif" alt="" width="701" height="23">
</div>
</body>
</html>
$messageBody is filled with some custom templates. These are:
register:
Thank you for registering at <!--{$domain_name}-->,
<br/>
<br/>
In order to finish the registration process, please click on the following link
<br/>
<!--{$domain_name}-->/activate.php to validate your email.
<br/>
<br/>
If you have questions please do not reply to this email, please send your questions to <!--{$help_email}-->
Forgot password:
Hello, <!--{$firstName}--> <!--{$lastName}-->. <br/>
<br/>
A new password request has been made for your account, if this is your request, use the following link to get a new password:
<br>
<!--{$site_address}-->register.php?a=reset_password&code=<!--{$code}--><br/><br/>
Thank you for using <!--{$domain_name}-->, <br/><br/>
If you ever need support or have comments for us contact our Customer Service Team <!--{$domain_name}-->
New Password:
Hello <!--{$firstName}--> <!--{$lastName}-->, <br/>
<br/>
here is your new password: <!--{$password}-->
<br>
Thank you for using <!--{$domain_name}-->, <br/><br/>
If you ever need support or have comments for us contact our Customer Service Team <a href="#" style="color:#119fd7;"><!--{$domain_name}--></a
Ad:
<!--{$label.ad_posted_email_text_part1}--> '<!--{$ad_title}-->' <!--{$label.ad_posted_email_text_part2}--> <!--{$address}-->ad_view.php?id=<!--{$ad_id}-->
What is common approach leading to the solution?


Guluke,
You have to discover the reason why you are blacklisted and google uses it's own private blacklists. Even if you get removed from the public ones in your screenshot. It most likely won't solve your issue with gmail, which can be totally un-related. Also you would want to use a more complete: Blacklist checker
I think it checks over a 100 more than the one you are using. Next you'll want to test your email for everything, try using this Mail Tester it's the best one available.
You just have to peel back the different layers and start ruling things out one by one. I don't see anything wrong with the content you are sending out.

Related

Image url inside an email template changes and the image does not show properly [duplicate]

This question already has answers here:
Gmail's new image caching is breaking image links in newsletter
(15 answers)
Closed 3 years ago.
I have created the following email template and send email to clients from my website (ASP.NET MVC, C#) using SendGrid. Note that there is an envelope icon at the end of the email.
<!DOCTYPE html>
<html>
<head></head>
<body>
<p>Some email content</p>
<hr/>
<p>reply info: </p>
<p>
<img src='https://prod-shopless-cdn.s3-ap-southeast-2.amazonaws.com/icons/email-icon.svg' alt='email' height='20' style='vertical-align: middle; padding-right: 5px;'>
<a rel='nofollow' ymailto='mailto:john#some-domain.com' href='mailto:john#some-domain.com'>john#some-domain.com</a>
</p>
</body>
</html>
When I send the email to a yahoo address, I see the following is prepended to the image url: https://ecp.yusercontent.com/mail? but the image still shows fine:
<p>
<img src="https://ecp.yusercontent.com/mail?url=https%3A%2F%2Fprod-shopless-cdn.s3-ap-southeast-2.amazonaws.com%2Ficons%2Femail-icon.svg&t=1577343946&ymreqid=eab30077-9a08-b7e9-1c70-820001015100&sig=idgsn8ycGFqhWibk5cnXTQ--~C" alt="email" height="20" style="vertical-align:middle;padding-right:5px;">
<a rel="nofollow" ymailto="mailto:john#some-domain.com" target="_blank" href="mailto:john#some-domain.com">john#some-domain.com</a>
</p>
When I send the email to a Gmail account, I see the following is prepended to the image url: https://ci5.googleusercontent.com/proxy/fMePoJvSwECei02DF_cx9SKczcRDRDa9XeJs263AGBRUysoCNxeZhErF834cSHBLcBGkDR-JWdfqhZkW878P9A3gM7nh8dRfdNxjVpBrGiNBBJCoRnNmBrkSAoF-TBu3IQ=s0-d-e1-ft# and the image no longer shows.
<p>
<img src="https://ci5.googleusercontent.com/proxy/fMePoJvSwECei02DF_cx9SKczcRDRDa9XeJs263AGBRUysoCNxeZhErF834cSHBLcBGkDR-JWdfqhZkW878P9A3gM7nh8dRfdNxjVpBrGiNBBJCoRnNmBrkSAoF-TBu3IQ=s0-d-e1-ft#https://prod-shopless-cdn.s3-ap-southeast-2.amazonaws.com/icons/email-icon.svg"
alt="email" height="20" style="vertical-align:middle;padding-right:5px" class="CToWUd">
<a rel="nofollow" href="mailto:john#some-domain.com" target="_blank">john#some-domain.com</a>
</p>
How can I resolve this issue?

The change of image URL on both Yahoo and Gmail is because they use their image caching, more info about Gmail Image Proxy
I found the answer to my problem here, it appears that Google Image Proxy works with standard image types (.jpg, .png and .gif)... my image type was .svg, I changed the template to use .png and it works fine now.

Outlook - Images not showing in signature of original mail when replying

I have made an email signature in Outlook (2016) by pasting HTML in the window where one can type a new signature (File>Options>Email>Signatures>New).
It looks good when sending a mail, it shows all images. The receiver of the mail (on any other mail client but Outlook, e.g. on Apple Mail or Gmail) can see the images too, but when this receiver using Apple Mail or so is going to reply to this mail, the images in the signature of the originally sent email have disappeared and have been replaced by
<image001.png> (referring to images saved locally within C:\Users\[name]\AppData\Roaming\Microsoft\Signatures, in the respective [signature name]_files folder, while the src of the original <img/>s in the signature are URLs to actual accessible files on the web). These images can be displayed anyway by clicking a button to 'include attachments of the original mail', which is, let's say, weird. It apparently turns the images in Outlook-signatures into attachments, which are being blocked or so, as it seems.
Has anyone had a comparable problem, and/or is kind to share a solution for this issue?
Thank you in advance.

Try adding ? and then a random number at the end of your image URL. Also, make sure you are using a CDN to deliver the image. I use cloudinary.com...
Here is an example of what I did...
<table cellPadding="0" cellSpacing="0">
<tbody>
<tr>
<td style="vertical-align:top"></td>
<td>
<div><font size="4">Name</font></div>
<div>Title</div>
<div><span style="margin-right:8px">phone</span></div>
<div><span style="margin-right:8px"><a style="color:blue" href="mailto:email">email</a></span></div>
<div><span style="margin-right:8px">address</span></div>
<div style="padding: 0 0em 2em 0;">
<img src="http://CDN/Facebook.jpg?7" alt="Facebook" />
<img src="http://CDN/Twitter.jpg?5" alt="Twitter" />
<img src="http://CDN/Instagram.jpg?3" alt="Instagram" />
<img src="http://CDN/Linkedin.jpg?2" alt="LinkedIn" />
</div>
</td>
</tr>
</tbody>
I open this HTML in my web browser, copy and paste it into the signature section of Outlook. One caveat.. I am using the Outlook Web Browser for my email, not the Application.
I have been testing:
Outlook -> Gmail -> Outlook, and my signature stays intact.
So far this has been working for 2 days. I am going to keep testing but give it a shot and let me know if you see the same good results.

Email signature becomes attachment when replied from Gmail

I have a new signature and I use Outlook 2003 to send out my emails. The graphics within are sourced from a server. The email+signature look fine, but when somebody using Gmail replies to me, the graphics within the email become attachments for them.
Previous answers suggest having the graphic on a web server, but I do this already. One possible fix I have seen is using moz-do-not-send="true" ...but that is only for Mozilla it seems, is there not a global alternative or another fix I could use?
Many thanks.
<span><a href="http://www.website.co.uk" target="_blank" ><img src="http://www.website.co.uk/allowed/images/logo.jpg" border="0" hspace="10" /></a></span>

I have been messing with this for a while now and I may have found a fix.
First, I created a complete HTML file.
<table cellPadding="0" cellSpacing="0">
<tbody>
<tr>
<td style="vertical-align:top"></td>
<td>
<div><font size="4">Name</font></div>
<div>Title</div>
<div><span style="margin-right:8px">phone</span></div>
<div><span style="margin-right:8px"><a style="color:blue" href="mailto:email">email</a></span></div>
<div><span style="margin-right:8px">address</span></div>
<div style="padding: 0 0em 2em 0;">
<img src="http://CDN/Facebook.jpg?7" alt="Facebook" />
<img src="http://CDN/Twitter.jpg?5" alt="Twitter" />
<img src="http://CDN/Instagram.jpg?3" alt="Instagram" />
<img src="http://CDN/Linkedin.jpg?2" alt="LinkedIn" />
</div>
</td>
</tr>
</tbody>
As you can see, I added a ? and then a number after my image source. So far, in two days of testing from Outlook (I admit, I am using the web interface and have yet to test from the app) to Gmail then replying back to Outlook - all of my replies send the signature as they should.
I opened my HTML and copy and pasted the signature into Outlook.
Fingers crossed this continues to work and hopefully this helps someone else.

How can i use webfonts for emails in odoo8?

I want use a webfont in a odoo email template.
My code was:
<link href="https://fonts.googleapis.com/css?family=Molle:400italic" rel="stylesheet" type="text/css">
<p style="font-family: 'Molle', cursive; font-size: 24px;">test text in schreibschrift</p>
I believe odoo filter the email code before sending and removes some html tags.
The link tag is not in the received email, as shown in Thunderbird.
How can i bypass this?

Outlook Web App incorrectly renders HTML emails that don't reside in the Inbox

Working on an HTML email, we've gotten the email to render properly everywhere: Outlook 2010, Mozilla Thunderbird, Horde/IMP, Gmail, Yahoo, etc. etc. However, when the email is checked via the Outlook Web App (Exchange 2010), the HTML email is incorrectly rendered sometimes.
The two issues we're seeing is that in Internet Explorer and Firefox, the font-size CSS in-line directives aren't respected and in Firefox, a gap is put between the table cells, breaking the image. This only happens when the message is NOT in the Inbox. If we drag the message from a folder into the Inbox, the problems disappear. Drag it back into a folder and they reappear. If we open the message in a new window (instead of in the preview pane), the message renders properly.
I'm guessing the CSS of the Outlook Web App is interfering, but I'm hoping someone has had a similar issue and might be able to shed some light on how we can fix this problem.
Here is the relevant message source as seen in the client:
<html>
<head>
<style>a{color:#BF0005}</style>
</head>
<body bgcolor="#F5F5F5" style="margin:0;text-align:center">
<table cellpadding="0" cellspacing="0" style="width:604px;margin:0 auto;font-family:Tahoma,sans-serif;font-size:10pt;line-height:16pt">
<tr>
<td rowspan="3" style="vertical-align:top;width:10px"><img src="cid:2e39cc62f2ab417d1b9461b437c72ffc" width="10px" height="410px" /></td>
<td style="padding-top:10px;margin-bottom:0;vertical-align:bottom;width:584px;height:84px"><img style="vertical-align:bottom" src="cid:5ed2b7dfeca322e0d1e0b40bd3a0a48d" width="584px" height="84px" alt="Image Alternate Text Here" /></td>
<td rowspan="3" style="vertical-align:top;width:10px"><img src="cid:6f108f42f85401cababf9d5dc64fb8f9" width="10px" height="410px" /></td>
</tr>
<tr>
<td style="vertical-align:top;text-align:left;background-color:#FFF;padding:0 50px 40px">
<h1 style="text-align:center;margin-top:15px;font-size:12pt">Header</h1>
<p>This is a test email.</p>
</td>
</tr>
<tr>
<td colspan="3" style="padding:30px 50px;font-size:8pt;text-align:center;color:#888888;line-height:10pt">Footer text</td>
</tr>
</table>
</body>
</html>
EDIT: I've done some digging into the source via Firebug, and I think I've narrowed it down to being a problem with the Outlook Web App. In the Inbox view, the body of the messages are encapsulated in an <iframe> and the contents of the HTML message are unchanged. However, viewing the source of messages in other folders, no <iframe> is used and the <body> tag of the message is converted into a <div> by OWA. The message is then incorporating styles from the OWA style sheet that seem to be overwriting the inline style of the HTML email.
I think we're going to open up a ticket with Microsoft.

Unfortunately, this problem is a Microsoft issue. We've opened a ticket with them a while ago, but have not heard back. Therefore, we'll just have to make do.