Email signature becomes attachment when replied from Gmail - email

I have a new signature and I use Outlook 2003 to send out my emails. The graphics within are sourced from a server. The email+signature look fine, but when somebody using Gmail replies to me, the graphics within the email become attachments for them.
Previous answers suggest having the graphic on a web server, but I do this already. One possible fix I have seen is using moz-do-not-send="true" ...but that is only for Mozilla it seems, is there not a global alternative or another fix I could use?
Many thanks.
<span><a href="http://www.website.co.uk" target="_blank" ><img src="http://www.website.co.uk/allowed/images/logo.jpg" border="0" hspace="10" /></a></span>

I have been messing with this for a while now and I may have found a fix.
First, I created a complete HTML file.
<table cellPadding="0" cellSpacing="0">
<tbody>
<tr>
<td style="vertical-align:top"></td>
<td>
<div><font size="4">Name</font></div>
<div>Title</div>
<div><span style="margin-right:8px">phone</span></div>
<div><span style="margin-right:8px"><a style="color:blue" href="mailto:email">email</a></span></div>
<div><span style="margin-right:8px">address</span></div>
<div style="padding: 0 0em 2em 0;">
<img src="http://CDN/Facebook.jpg?7" alt="Facebook" />
<img src="http://CDN/Twitter.jpg?5" alt="Twitter" />
<img src="http://CDN/Instagram.jpg?3" alt="Instagram" />
<img src="http://CDN/Linkedin.jpg?2" alt="LinkedIn" />
</div>
</td>
</tr>
</tbody>
As you can see, I added a ? and then a number after my image source. So far, in two days of testing from Outlook (I admit, I am using the web interface and have yet to test from the app) to Gmail then replying back to Outlook - all of my replies send the signature as they should.
I opened my HTML and copy and pasted the signature into Outlook.
Fingers crossed this continues to work and hopefully this helps someone else.

Related

Outlook - Images not showing in signature of original mail when replying

I have made an email signature in Outlook (2016) by pasting HTML in the window where one can type a new signature (File>Options>Email>Signatures>New).
It looks good when sending a mail, it shows all images. The receiver of the mail (on any other mail client but Outlook, e.g. on Apple Mail or Gmail) can see the images too, but when this receiver using Apple Mail or so is going to reply to this mail, the images in the signature of the originally sent email have disappeared and have been replaced by
<image001.png> (referring to images saved locally within C:\Users\[name]\AppData\Roaming\Microsoft\Signatures, in the respective [signature name]_files folder, while the src of the original <img/>s in the signature are URLs to actual accessible files on the web). These images can be displayed anyway by clicking a button to 'include attachments of the original mail', which is, let's say, weird. It apparently turns the images in Outlook-signatures into attachments, which are being blocked or so, as it seems.
Has anyone had a comparable problem, and/or is kind to share a solution for this issue?
Thank you in advance.
Try adding ? and then a random number at the end of your image URL. Also, make sure you are using a CDN to deliver the image. I use cloudinary.com...
Here is an example of what I did...
<table cellPadding="0" cellSpacing="0">
<tbody>
<tr>
<td style="vertical-align:top"></td>
<td>
<div><font size="4">Name</font></div>
<div>Title</div>
<div><span style="margin-right:8px">phone</span></div>
<div><span style="margin-right:8px"><a style="color:blue" href="mailto:email">email</a></span></div>
<div><span style="margin-right:8px">address</span></div>
<div style="padding: 0 0em 2em 0;">
<img src="http://CDN/Facebook.jpg?7" alt="Facebook" />
<img src="http://CDN/Twitter.jpg?5" alt="Twitter" />
<img src="http://CDN/Instagram.jpg?3" alt="Instagram" />
<img src="http://CDN/Linkedin.jpg?2" alt="LinkedIn" />
</div>
</td>
</tr>
</tbody>
I open this HTML in my web browser, copy and paste it into the signature section of Outlook. One caveat.. I am using the Outlook Web Browser for my email, not the Application.
I have been testing:
Outlook -> Gmail -> Outlook, and my signature stays intact.
So far this has been working for 2 days. I am going to keep testing but give it a shot and let me know if you see the same good results.

Mailchip Edit Template - Coding Link into editable Content

So I am trying to edit a purchased Mailchimp e-mail template. This one is created to be edited in the "design" function, however I am trying to edit the code. I have a basic understanding of code but I am having an issue editing this piece below. It says that the image is "editable" so whenever I try to use it spits out gibberish. What can I do to insert the link? (Also I know I'm using incorrect wording, so I apologize.)
</td>
<td style="line-height: 0px;" align="center">
<img editable="" label="3" data-crop="false" style="display:block; line-height:0px; font-size:0px; border:0px;" src="https://gallery.mailchimp.com/629323fec37da7c4397c47010/images/d91c364d-8050-40b1-a7a3-fbf3f0ca2c72.png" width="12" height="12" alt="img" mc:edit="3">
</td>

HTML email displaying mangled in outlook.com

I'm sending a fairly simple multipart message containing both plain text and HTML versions. The HTML version is a table with some columns, all sized in percent. All styles are inline.
In outlook.com it renders terribly. Viewing source (in a browser - Firefox) I can see that it is mangling the HTML.
For instance the opening table tag is rendering like this:
(hmm - so mangled stackoverflow won't render it either).
Basically it is lopping off the first character of attributes, so width="100%" renders as width="00%", align="eft", links come up as "ttp://something.com", missing quotes, etc. Viewing source in outlook.com doesn't show the HTML at all - it must be rendered via javascript, as I can only see it using Firebug.
I've tried it both with and without the conditional comments (which are in place for Outlook the app), and with/without the doctype. Nothing makes it better. I don't have a clue what's going on, and not finding any other posts about attributes getting truncated.
Any thoughts?
Here's the HTML portion of the email:
<!DOCTYPE html>
<html>
<body style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;line-height: 1.4; color: #333;">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" cellpadding="0" cellspacing="0" border="0">
<tr>
<td>
<![endif]-->
<table style="width: 100%; max-width: 600px;" align="left" cellpadding="0" cellspacing="0" border="0">
<tr>
<td colspan="3" width="100%" height="16"></td>
</tr>
<tr>
<td width="3%"></td>
<td><img src="https://www.domain.com/logo.png" width="203" height="38" alt="alt name" /></td>
<td width="3%"></td>
</tr>
<tr>
<td colspan="3" width="100%" height="30"></td>
</tr>
<tr>
<td width="3%"></td>
<td width="94%">
Hello,<br />
<br />
The Proof for Order Item #123 is ready for review. Please login to your account to review and approve the proof.<br />
<br />
Log in at https://www.domain.com/my-account/ and choose "Proofs Waiting Approval" on the "My Account" page.<br />
<br />
Click the "Review" link for ID 123 - you will see your proof and you will be able to approve it for delivery. You will also have the opportunity to request changes.<br />
<br />
Please contact our office if you have any questions.<br />
Thank you.<br />
<br />
Sincerely,<span style="font-size: 4px;"><br />
<br />
</span>
<span style="font-size:13px; font-weight: bold;">COMPANY TEAM</span><br />
<span style="font-size: 9px;"><span style="color: #2b9f4c;">COMPANY</span> | CUSTOMER SERVICE</span><span style="font-size: 11px;"><br />
<span style="font-weight: bold;color: #0c7ebd;">T:</span> 888.555.2122</span><span style="font-size: 4px;"><br />
<br />
</span>
<span style="font-size: 10px;">www.domain.com<span style="font-size: 3px;"><br />
<br />
</span>
<img src="https://www.domain.com/images/email/ConsiderEnvironment.png" width="37" height="42" alt="" /> <span style="color: #2b9f4c;">Please consider the environment before printing this email</span></span>
</td>
<td width="3%"></td>
</tr>
<tr>
<td colspan="3" width="100%" height="30"></td>
</tr>
</table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
</body>
</html>
your code looks pretty email friendly to me!
My only suggestion is check all your elements in accordance with Campaign Monitor's support guide (https://i3.campaignmonitor.com/assets/files/css/campaign-monitor-guide-to-css-in-email-may-2014.pdf?ver=5117&_ga=1.123317261.720201475.1441145331).
Another handy feature campaign monitor use is their testing system, this also gives a preview of what your email would look like in each browser/email client (outlook.com is supported). Unfortunately each test costs 5 Australian dollars but sometimes I find the fee is worth the headache as it's always accurate!
More info on this can be found here:
https://www.campaignmonitor.com/testing/
Ack - turns out I had the wrong Content-Transfer-Encoding. I had it set to quoted-printable but should have been 8bit or 7bit. quoted-printable assumes it's to be read as presented, and is not code to be interpreted. Or so I gather.
Oddly it worked just fine in every other client tested in. So - "thanks" outlook.com, for teaching me something...

Outlook Web App incorrectly renders HTML emails that don't reside in the Inbox

Working on an HTML email, we've gotten the email to render properly everywhere: Outlook 2010, Mozilla Thunderbird, Horde/IMP, Gmail, Yahoo, etc. etc. However, when the email is checked via the Outlook Web App (Exchange 2010), the HTML email is incorrectly rendered sometimes.
The two issues we're seeing is that in Internet Explorer and Firefox, the font-size CSS in-line directives aren't respected and in Firefox, a gap is put between the table cells, breaking the image. This only happens when the message is NOT in the Inbox. If we drag the message from a folder into the Inbox, the problems disappear. Drag it back into a folder and they reappear. If we open the message in a new window (instead of in the preview pane), the message renders properly.
I'm guessing the CSS of the Outlook Web App is interfering, but I'm hoping someone has had a similar issue and might be able to shed some light on how we can fix this problem.
Here is the relevant message source as seen in the client:
<html>
<head>
<style>a{color:#BF0005}</style>
</head>
<body bgcolor="#F5F5F5" style="margin:0;text-align:center">
<table cellpadding="0" cellspacing="0" style="width:604px;margin:0 auto;font-family:Tahoma,sans-serif;font-size:10pt;line-height:16pt">
<tr>
<td rowspan="3" style="vertical-align:top;width:10px"><img src="cid:2e39cc62f2ab417d1b9461b437c72ffc" width="10px" height="410px" /></td>
<td style="padding-top:10px;margin-bottom:0;vertical-align:bottom;width:584px;height:84px"><img style="vertical-align:bottom" src="cid:5ed2b7dfeca322e0d1e0b40bd3a0a48d" width="584px" height="84px" alt="Image Alternate Text Here" /></td>
<td rowspan="3" style="vertical-align:top;width:10px"><img src="cid:6f108f42f85401cababf9d5dc64fb8f9" width="10px" height="410px" /></td>
</tr>
<tr>
<td style="vertical-align:top;text-align:left;background-color:#FFF;padding:0 50px 40px">
<h1 style="text-align:center;margin-top:15px;font-size:12pt">Header</h1>
<p>This is a test email.</p>
</td>
</tr>
<tr>
<td colspan="3" style="padding:30px 50px;font-size:8pt;text-align:center;color:#888888;line-height:10pt">Footer text</td>
</tr>
</table>
</body>
</html>
EDIT: I've done some digging into the source via Firebug, and I think I've narrowed it down to being a problem with the Outlook Web App. In the Inbox view, the body of the messages are encapsulated in an <iframe> and the contents of the HTML message are unchanged. However, viewing the source of messages in other folders, no <iframe> is used and the <body> tag of the message is converted into a <div> by OWA. The message is then incorporating styles from the OWA style sheet that seem to be overwriting the inline style of the HTML email.
I think we're going to open up a ticket with Microsoft.
Unfortunately, this problem is a Microsoft issue. We've opened a ticket with them a while ago, but have not heard back. Therefore, we'll just have to make do.

Classic ASP on Localhost, no form data?

I have a really odd situation going on on my local PC that I can not seems to resolve.
Recently I have been contacted to extend a classic ASP website that I wrote a few years back. I unpacked the code into a sub folder of wwwroot on my current machine running XP pro. It has never had any classic ASP sites running on it. I set up IIS and create an application and run the website on my localhost. The site renders correctly and appears to run fine. Except one thing... The post data seems to get lost.
I have entered Response.Write("[" & Request.Form & "]") at the top of one of my pages and just renders "[]". Can any one advise as to why I may be losing the form data? The website used to work fine on my last machine running XP Pro, as that is the machine I developed it on. What have I forgotten to set up?
The html form code looks like
<form name="frmAdminLogin" actionAdminLogin.asp" method="post" >
<input type="hidden" name="hidFormAction" value="frmAdminLogin" >
<table width="80%" border="0" cellspacing="3" cellpadding="0" >
<tr>
<td width="40%" align="right" valign="top" >Username: </td>
<td width="60%" align="left" valign="top" >
<input type="text" name="txtUsername" value="" size="25" maxlength="25" tabindex="1" class="TextBox" >
</td>
</tr>
<tr>
<td width="40%" align="right" valign="top" >Password: </td>
<td width="60%" align="left" valign="top" >
<input type="password" name="txtPassword" value="" size="25" maxlength="25" tabindex="2" class="TextBox" >
</td>
</tr>
<tr>
<td width="100%" colspan="2" align="center" valign="top" >
<input type="submit" name="btnLogIn" value="Log In" tabindex="3" class="Button" >
<input type="reset" name="btnReset" value="Reset" tabindex="4" class="Button" >
</td>
</tr>
</table>
</form>
It appears that it is not an IIS issue after all but an Internet Explorer issue. The post data is present when I use Opera Browser.
I think this is correct - there is some bug (feature?) of Internet Explorer which prevents form data being submitted if there is only a single form element. If you add a extra element (hidden field, it really doesn't matter) it should work properly.
I'll try to expand this comment when I get a chance but my work firewall is preventing my finding the blog posts which originally pointed me in the right direction.