I develop for a credit card processing application that works with PayFlow Pro (among other processors). One of our customers is seeing a "Unexpected transaction state" result when submitting an authorization to PayFlow Pro.
I've found the result listed in the developer docs here, but it does not provide any information as to the cause or how to fix it. Is there anywhere that I can find more information on this issue? PayPal doesn't seem to provide a way to contact them directly regarding development questions, and just points me here.
According to PayFlowPro guide there is a communication result value with this error code (-104). Check the firewall status in the user computer, is the most common issue.
It turns out the customer had entered the wrong URL for the PayflowPro gateway. It should be "https://pilot-payflowpro.paypal.com" not "https://pilot-payflowlink.paypal.com".
Related
I am currently developing a mobile marketplace application using React-Native and Nest.js. I am implementing the 'onboarding before payment' flow for sellers, where I am storing the merchant id in my database. However, when a customer adds a payment method and I use the "v3/vault/setup-tokens" and "v3/vault/payment-tokens" to retrieve the vault_id, and then create an order using "v2/checkout/orders", I always receive a 422 response with the message "Payee account specified is invalid. Please check the payee.email_address' or payee.merchant_id' specified and try again. Ensure that either payee.merchant_idor `payee.email_address" is specified."
I have followed the steps outlined in the PayPal documentation but am still encountering this issue.
I would like to know if anyone has any experience with this issue and could provide guidance on how to solve it. I am also looking to integrate PayPal and credit card payments in my application and any suggestions on how to do this with React-Native and Nest.js would be greatly appreciated.
I have configured Paypal Payflow Pro and it's working with real paypal credit card details but while using with test mode with American express it throws below error:
declined 10759 : Please use another payment card
what is exact issue , i am not able to trace it !
The cards provided at that URL might have been used so much in TEST mode that they simply don't work anymore.
Instead, generate fresh numbers using the link http://www.getcreditcardnumbers.com/ when you need them. Any number generated there will work with any security code and valid expiration date.
You may be best served contacting PayPal support to trouble shoot because we could be declining for any number of reasons (possibly related to the card itself).
I wonder if anyone can help me with this problem. I receive this error from my iOS SDK, for 2 attempted requests:
2015-01-22 16:14:32.238 Page Advisor Consumer[6442:607] PayPal SDK: Request has failed with error: UNKNOWN_ERROR - System error (UNKNOWN_ERROR). Please try again later. (400) | PayPal Debug-ID: be3d18e185478 [live, PayPal iOS SDK 2.8.2]
2015-01-22 16:15:06.557 Page Advisor Consumer[6442:607] PayPal SDK: Request has failed with error: UNKNOWN_ERROR - System error (UNKNOWN_ERROR). Please try again later. (400) | PayPal Debug-ID: 52795d8d95006 [live, PayPal iOS SDK 2.8.2]
I wonder what cause this error. Because when I use direct payment REST API there seems to be no problem at all. I already use US Account. Please tell me if i need to provide anymore details. Thank you guys!
UPDATE::!!
I have done further testing, turns out that Mobile SDK somehow cannot create transaction in SGD if connected to a US account, while REST API allows it. Turns out the SDK needs Singapore Account in order to proceed.
The problem is Singapore Account cannot use the newest SDK. Any solution for this? I really desperately need the newest SDK to work with SGD, because the current REST API allows it.
Thanks
I looked up the debug IDs you provided (both Live and Sandbox) and they were all failing for the same reason: unsupported currency for direct credit card transactions.
SGD is not a supported currency for Direct Credit cards with the REST APIs. A list of supported direct credit card currencies can be found here. SGD is a supported currency for PayPal payments with the REST APIs. Since the mSDK sits on top of the REST APIs, the supported currency list for REST and mSDK are one and the same.
As for the error message itself, I will put in a request with the appropriate folks to see if we can display something a bit more informative.
How do I simulate an error with PayPal Payments Pro? I am trying to simulate things such as Suspected Fraud, Declined cards etc.
We are using Magento Commerce Enterprise edition and would love to be able to see errors from the user interface. Any help would be greatly appreciated.
We are developing using the PayPal sandbox.
On the Developer Central site (https://developer.paypal.com), log in and go to Dashboard >> Sandbox >> Accounts. Find the email address for the PayPal Payments Pro account. Click on it, then click Profile. On the Settings tab, make sure that Negative Testing is enabled.
Once Negative Testing is enabled, make sure that the order total matches one of PayPal's error codes (you can see the full list here). For example, to simulate error code 15005 (which is your basic "card was declined" error), run a transaction for $150.05.
More info available here.
Edit 7/7/2017: Changed instructions to reflect the current location of the negative test mode toggle, and changed the link to PayPal's dev documentation.
To begin: I am trying to setup Zencart with Paypal. I have followed all of Paypal and Zencart's instructions:
Putting in Paypal's API username, password and signature code into Zencart's Payment Module section. Checked the "live" environment.
I then tried buying a product on the website and got the following error message:
Zen Cart message: We are sorry for the inconvenience. The PayPal account
authentication settings are not yet set up, or the API security information
is incorrect.
10002
Security error
Security header is not valid
I have tried looking up the answer but everything I see says to make sure the environment is not in sandbox and that everything is typed in correctly. I have tripled checked and the API is typed in correctly and it is set to live.... what else can I do?
Moving on, I have tried to setup the sandbox but am unfamiliar with how to use Paypal's sandbox. So I reconfigured Zencart to "sandbox mode" with the appropriate sandbox API and I set up box a sandbox account for a merchant and private buyer but I don't know how to use them. Should I go back to the Zencart store and register with my new "Paypal sandbox private buyer email"? And will checking out using this email they gave me work as just a test... I don't want to go through with the checkout if I'm going to get billed...
Thank you for any help:)
The best place to get support on Zen Cart issues is directly on the Zen Cart support forum at http://www.zen-cart.com/forum.php
Further, an existing article already explains the basics of the problem you describe: http://www.zen-cart.com/content.php?277-the-paypal-account-in-this-store-is-presently-misconfigured-to-use-mixed-sandbox-and-live-settings-we-are-unable-to-complete-your-transaction-please-notify-the-store-owner-so-they-can-correct-this-problem-10002
It is absolutely critical that the THREE parts of your API settings (username, password, signature) be copied EXACTLY from PayPal's site into your store's admin settings screen.
There's no need to use sandbox unless you're a programmer writing new features for payment processing. So be sure to check the "Live" radio-button. (I realize you already mentioned that. Just adding this for clarity.)
You can also get more details on exactly what is coming back from PayPal by turning on debug logging in the module's settings.
PayPal tech support is available at www.paypal.com/mts - they can look at your actual transmissions and at your account, and sort out a problem if there's something wrong with the API signature details.