To begin: I am trying to setup Zencart with Paypal. I have followed all of Paypal and Zencart's instructions:
Putting in Paypal's API username, password and signature code into Zencart's Payment Module section. Checked the "live" environment.
I then tried buying a product on the website and got the following error message:
Zen Cart message: We are sorry for the inconvenience. The PayPal account
authentication settings are not yet set up, or the API security information
is incorrect.
10002
Security error
Security header is not valid
I have tried looking up the answer but everything I see says to make sure the environment is not in sandbox and that everything is typed in correctly. I have tripled checked and the API is typed in correctly and it is set to live.... what else can I do?
Moving on, I have tried to setup the sandbox but am unfamiliar with how to use Paypal's sandbox. So I reconfigured Zencart to "sandbox mode" with the appropriate sandbox API and I set up box a sandbox account for a merchant and private buyer but I don't know how to use them. Should I go back to the Zencart store and register with my new "Paypal sandbox private buyer email"? And will checking out using this email they gave me work as just a test... I don't want to go through with the checkout if I'm going to get billed...
Thank you for any help:)
The best place to get support on Zen Cart issues is directly on the Zen Cart support forum at http://www.zen-cart.com/forum.php
Further, an existing article already explains the basics of the problem you describe: http://www.zen-cart.com/content.php?277-the-paypal-account-in-this-store-is-presently-misconfigured-to-use-mixed-sandbox-and-live-settings-we-are-unable-to-complete-your-transaction-please-notify-the-store-owner-so-they-can-correct-this-problem-10002
It is absolutely critical that the THREE parts of your API settings (username, password, signature) be copied EXACTLY from PayPal's site into your store's admin settings screen.
There's no need to use sandbox unless you're a programmer writing new features for payment processing. So be sure to check the "Live" radio-button. (I realize you already mentioned that. Just adding this for clarity.)
You can also get more details on exactly what is coming back from PayPal by turning on debug logging in the module's settings.
PayPal tech support is available at www.paypal.com/mts - they can look at your actual transmissions and at your account, and sort out a problem if there's something wrong with the API signature details.
Related
I'm trying to create a billing agreement in my sandbox environment but got this cryptic error:
At this time, we are unable to process your request. Please return to [my] Test Store and try another option.
How would I debug this?
My code so far includes:
Create an API token
Creating a billing plan
Activate the billing plan
Create the billing agreement
Everything works until step 4.
I'm using the code from the REST PHP SDK samples.
This problem was solved here by clearing the cache. I've tried that as well as another newly installed browser, but the problem remains.
Tips?
Edit: Billing agreements are enabled in the app as stated here. It might be specific to Germany, as I am in Germany too.
unfortunately it is specific to Germany:
"Recurring payments cannot be created for buyers in Germany or China. In this case, you can use reference transactions as an alternate solution."
https://developer.paypal.com/webapps/developer/docs/classic/express-checkout/integration-guide/ECRecurringPayments/#limitations
Here is my suggestion:
Login to PayPal. https://www.paypal.com/signin
Go to the Sandbox Test Accounts
https://developer.paypal.com/developer/accounts
Create a new
personal sandbox test account (email address, password, country,
verified, etc). If you see no create button, then you will have to
clone one by clicking on the icon at the right the table row. Just
make sure you are cloning one of type PERSONAL.
Clear the PayPal cookies using your browser settings. (This will log you out of PayPal)
Now, you can run your script and when you are redirected to PayPal for
payment approval you will have to type the credentials of the newly
created personal test account.
In short, what I suggest you do is creating a new personal sandbox test account and clearing your browser cookies.
Good luck
Hi I have searched for this solution and although others have experienced the same problem I couldn't find a solution that works for my site.
My wordpress site mainly sells registrations/bookings for events and I'm using the s2Memberplugin to process the payments with Paypal. The problem is that when we direct the users/customers to the paypal page to complete the transaction which i want set up with the option of paying via credit/debit card if the user/customer doesn’t have (or doesn’t want to create one) a paypal account. That has been working perfectly except for when users/customers are using a variety of internet browser with various cookie settings so the user/customer get’s directed to a completely different page both in appearance and functionality from the page I want them to see. This incorrect page ‘requires’ users/customers to have or create a paypal account to make the payment, no option to pay via card is available. I tried calling paypal and of course they say it is something wrong with my site.
Over 20 days ago i lodged a support ticket with Paypal MTS (or whatever they are called) and of course no response. I have lodged about 5 more tickets and made about 10 more phone calls and they simply don't care about customers. That is clearly demonstrated when you ask to speak to the complaints section and they say "We don't have a complaints section'
Thanks very much, any assistance is greatly appreciated
I haven't been provided with any error codes, unfortunately - i did ask for them but nobody supplied them.
we just discovered that the payflow and IPN settings within my sites plugin were empty but i'm filling them in now but i have two questions:
The vendor, is that just my username for my paypal account? (why don't they just use the same terminology - confusing)
My s2Member plugin say's i'll need my IPN url (and then supplies a url, but whn i look at the IPN notification url within my paypal settings it's a totally different link. Should i be changing my paypal IPN url to that which is supplied by my s2Member plugin or am i getting two different url's confused?
Thanks for your help again mate.
If you're using Payments Standard this experience is cookie based as you mentioned. If you want to make sure the full credit card form shows up and allows people to pay with a credit card without creating an account you can use the Express Checkout API instead.
In your SetExpressCheckout request you just need to set SOLUTION=Sole and LANDINGPAGE=Billing.
A link on PayPal HELP sent me to this site. Not sure of the relationship if any, with PayPal.
Getting this error when using sandbox:
Sandbox error message:
"PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem."
We use a custom ColdFusion shopping cart for our ecommerce site. The form we use works fine for our live, actual payment to PayPal. However, when we add the sandbox part of the URL for testing, we receive the following error message from PayPal:
“PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem.”
I have both the personal and business accounts set up on the developer sites and am using the business account on sandbox form.. That seemed to go okay But that’s as far as I got. Once that was done there was no guide I could find to suggest what to do next.
I’ve checked my developer account activity and history and there is none.
I continue to get this error also: “We’re sorry, but something went wrong. Please try again.” It’s at this URL:
https://developer.paypal.com/webapps/developer/applications/myapps
paypal sandbox merchant account error
At the URL above, the forum suggestion stated: “ .. click the link for sandbox accounts on the left” of the Applications Tab. But there is nothing there indicating “sandbox account” on the left side or anywhere.
I’d really like to see an example of a sandbox paypal form. There is a suggestion that this be used:
I have no idea how that should be incorporated. The question mark suggests a url, but where, in the form POST. Again, and example might clear all this up. Can’t find one. Or like this:
https://www.sandbox.paypal.com/cgi-bin/webscr?business=staff#domain.com.
I guess I need to “create a preconfigured test seller account.” But where? How? Just a big circle.
I’ve read other examples from others here in this forum but the suggestions don’t always seem to match up with the actual page, perhaps paypay developer site changed. So confusing. Round and round.
Obviously, everything else is working so we have the correct setup to charge but something must be wrong with the sandbox account. We have both business and personal accounts set up but the error remains. I’ve spent two hours researching but cannot find a clue to what the problem may be. The massive amount of data on PayPal is no help I’ve yet been able to find.
We’d use the standard Buy Now buttons but they have built in payment amounts. Our payment amounts change dynamically so we need to use a variable in the form of the payment amount so that’s why we decided to use a custom form.
I would ask that someone point me to an example of the basic html form looks like and the requirements of that form (allowing custom price amounts based on a variable amount) to send to PayPal sandbox. I imagine it’s not the form but something else because we must have that form correct or it would not work when sending an actual charge (with the sandbox of the form post removed).
So, more importantly, what might be wrong in the sandbox developer setup? There seems to be no way to test the accuracy of the setup on PayPal developer site, unless I’ve missed it somewhere. I’m a ColdFusion programmer and developer but this is too confusing. Obviously I’m not that great of a programmer.
Here is a sample of the redirect to Sandbox.PayPal.com:
https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_xclick&business=staff#domain.com
You were just missing the cmd variable and value. You can pop your amount value in there and the item_name. If you want to see the actual HTML form I can drop one in here for you.
Here is a list of variables for PayPal Standard you can use:
https://developer.paypal.com/webapps/developer/docs/classic/paypal-payments-standard/integration-guide/wp_standard_overview/
To create a Sandbox account you'll need to sign into Developer.PayPal.com, click on "Applications", then go to the "Sandbox accounts" section. You can create a new account there.
I have a website that I'm trying to hook paypal up to with a php script. php builds the query string and then submits to https://www.paypal.com/cgi-bin/webscr with the query string attached. I can verify that this works fine. I haven't processed a payment but it directs to PayPal with the correct quantities and prices, etc.
However when I change to https://www.sandbox.paypal.com/cgi-bin/webscr I get an error when I try to process that says there was a problem with the merchants PayPal account.
I have created several test accounts on PayPal sandbox but from what I can tell looking around it seems I need another merchant account in the sandbox? If so, I don't see how to do this. I'm guessing I need to change the "?business=mycode" portion of the query string but I don't know how to figure out what to change it to...
Anyway I looked around a while and can't find the answer, can anyone help or direct me to another post that answers this (I looked but couldn't find it, or at least didn't understand it if I did)?
When changing back from live to sandbox, all you should need to change if using a non hosted button is the URL to reflect the environment that you are trying to test with and the value of the business variable. This can be set to either your email address of the actual test or live seller account or the merchant id. If you have not already created an account for testing. You can do so by going to PayPal's Developer Site, and creating a developer account. Then once you have done this, you can log into the developer account and go to the Applications tab. Once on this page, click the link for sandbox accounts on the left, and create a preconfigured test seller account. This will generate an email address linked to a test account. This will be the email address that you will need to use. If this doesn't work, can you provide the string that you are submitting over to PayPal or the button code that you are using and I will take a look at it.
There is error in API key for sandbox testing in Paypal... It is due to corrupt key generation which is not properly decoded on sandbox server when you send a purchase request.
I tried using following sandbox public credentials and it works fine for me
username: sdk-three_api1.sdk.com
password: QFZCWN5HZM8VBG7Q
key: A-IzJhZZjhg29XQ2qnhapuwxIDzyAZQ92FRP5dqBzVesOkzbdUONzmOU
however I tried several times using the sandbox merchant account that i have created myself.... but was unable to ACK success.
Im integrating an MVC4 website with Paypal and all has gone quite smoothly until now. However, when I click through, the buyer does not get the option to complete the purchase as a guest.
I'm using the Paypal HTML payments standard method and searched around and this page and Paypal itself said to make sure
'Account optional' was off in my profile. I'm in my sandbox profile now, but under 'website payment preferences' there is no such option. I just have:
Auto return for website payments
Payment data transfor
Encrypted website payments
Contact telephone no
Express checkout settings (just for german payment methods!)
Does anyone know where this setting is now?
The person I'm building the site does not want users to have to have a paypal account, so guest checkout functionality is required.
Unfortunately the Paypal website doesn't really help - searches for guest checkout turn up little.
Any help really appreciated.
Thanks
I'm having the same problem, I guess it might be related to your location or your customers location (Outside the US).
I have called PayPal Support and after about an hour of discussion they said something like that.
I hope that this is not the right answer (I hope there is some sort of setting we can do to change that, and we are just missing it).
also check that link it might help:
PayPal Standard not giving option for Check out as Guest
Make sure that the receiving account has verified status (eg, that you've linked it to a bank account).
Only verified accounts are eligible for guest checkout.
Another common pitfall is that you might have made a typo on the email address of the receiver.
Make sure it's the exact same one that's used to log into the PP account (or at least that it's associated, and confirmed to the account)
This topic forum is the best place I've found for a checklist of requirements to receive guest payments on paypal:
https://www.paypal-community.com/t5/How-to-use-PayPal-Archive/buy-now-button-requires-paypal-login-or-account/m-p/15587