We are sending emails via a Gmail account that is set up in our Mail tab in settings. All admin emails are going out but our customers are saying that they are not receiving a confirmation email. Is there a place where you can turn on and off customer confirmation emails? Since we switched to Gmail and set up the mail tab correctly the error log doesn't show anything.
We need to know why our emails will go to admin from the site but not go to our customers.
Don't forget to tick yes on New Order Alert Mail: and New Account Alert Mail: at mail tab.
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I have a simple SMTP service which sends mails to all my clients. Though all my clients from a particular organization receive my mail, only one individual mail bounces back.
PS : He receives mails from another email client on the same host.
I am unable to figure out if the error is on our side or just the email settings of that particular user.
The error on the bounced mail is:
553:Sender is on user denylist
I Want to be sure before replying to client that the error is on his/her email settings.
Yes, that appears to be a specific block rule on the recipient side.
It looks like they are using McAfee Email Protection. The user or admin will probably need to adjust some settings. According to this page the intended recipient can follow these instructions:
To manage user’s block list navigate to Account Management > Users >
double-click on user > Sender Deny.
I have a Liferay 6.1.0ga1 Portal that requires email confirmation from new registered users.
Following my feedback from the Portal users, and testing with misc Email Providers I've noticed:
Users that use a gmail account for their account, have no problem at all
Hotmail users will receive the 'welcome to our portal' and 'Email confirmation' emails, directly into their junk folder
Yahoo users are receiving most of the sent emails (welcome email, reset pasword, etc) normally, but the email confirmation is never received, and cannot be found even in their Spam Folder. The same happens for every request for a new confirmation mail. In a certain case, the Confirmation email arrived a few hours later, but I cannot really reproduce this scenario.
This is becoming a blocker issue because yahoo users can't register to the portal.
Can anyone provide some ideas on what is causing this behavior, and how could I make sure that all users can receive their confirmation emails ?
Edit:
Could it be that certain email providers are using a strict policy, are blocking the Confirmation Email, because it includes an activation email? I've thought of some solutions like
- Creating a register Hook that informs the new users that they could set their account to accept mails from my Portal
- Creating a hook that will use another Email Template for email confirmation, e.g including the confirmation Token and excluding the activation url
You could take a look at this very old question: How do you make sure email you send programmatically is not automatically marked as spam?
So have you tried the mentioned options in the marked answer there?
I have an email address set up on a certain domain, and I have added an alias email address in my Google Apps account set up on another domain. I've also added that alias on the second domain to "Send mail as" to be able to send emails from that email address.
Problem is that when I send emails from that alias, they don't appear in the sent items. Why is this? How can I resolve it?
i just figured it out and it now works, even previously sent mails from an alias via gmail also appear in my sent messages.
in gmail, go to settings, account and imports, in the "send mail as" section, click on "edit info" next to the account which you are having the problem with.
on the screen which pops up, uncheck the radio box for "treat as an alias" dont change any other info, click next step, enter your password and click save changes.
thats all it took to sort out my issue.
best regards
They way I'm reading this is: you've added an alias/secondary in Google Apps account, example.com, for another domain you own, test.com. After doing this, you created an email alias for your Google Apps user and setup a send as address for #test.com within your #example.com account.
If this is the case, the expected behavior is: emails you send from your example.com account as your test.com account will appear in the 'Sent Mail' label for your example.com account. I've just double checked this to confirm.
Can you please provide your exact steps to reproduce the issue if the above isn't correct or you're seeing different behavior?
Sign in to your Google Apps email.
Click the in the upper-right and select Settings along the top of any page, and select the Accounts tab.
Under Send mail as, click Add another email address.
In the Email address field, enter your name and alternate email address.
Click Next Step >> and then click Send Verification. Gmail will send a verification message to your other email address to confirm that you own it.
Locate the message from Gmail. Open it and and either click the link contained in the message or enter the confirmation code in the Accounts section of your Google Apps email settings.
Then select
When replying to a message:
Reply from the same address the message was sent to
Is there any way to get all of my emails from my Gmail account to my Webmail I meant my cPanel email account like Roundcube? I can take from my cPanel Roundcube all of email to my Gmail account via POP connection but I want to take all of my email from my Gmail account to my cPanel email account via POP or other way.
How it's possible? Could anyone please help me here for this? I will appreciate it! Waiting for answers!
You can forward your emails from gmail to your another email account as below:
Login to Gmail
Open settings.
Click on "Forwarding and POP/IMAP"
Click on "Add a forwarding Address"
Follow the steps and
click the option "Forward a copy of incoming mail to ...... and leave a copy on gmail.
save.
Now your emails will forward to email id that you have mentioned in forwarding.
I have an email account in google apps 'user#mydomain.com' and it has a nickname 'nickname#mydomain.com'.
Can I send an email from 'nickname#mydomain.com'?
Thx a lot!
Definitely! Google Apps supports sending from any email address that you own, including nicknames.
Sign in to your Google Apps email.
Click Settings along the top of any
page, and select the Accounts tab.
Under Send mail as, click Add another email address.
In the Email address field, enter your nickname.
Click Next Step >> and then click Send Verification. Gmail will send a verification message to your other email address to confirm that you own it.
The help center lists more info.
-- Eric