I have an email address set up on a certain domain, and I have added an alias email address in my Google Apps account set up on another domain. I've also added that alias on the second domain to "Send mail as" to be able to send emails from that email address.
Problem is that when I send emails from that alias, they don't appear in the sent items. Why is this? How can I resolve it?
i just figured it out and it now works, even previously sent mails from an alias via gmail also appear in my sent messages.
in gmail, go to settings, account and imports, in the "send mail as" section, click on "edit info" next to the account which you are having the problem with.
on the screen which pops up, uncheck the radio box for "treat as an alias" dont change any other info, click next step, enter your password and click save changes.
thats all it took to sort out my issue.
best regards
They way I'm reading this is: you've added an alias/secondary in Google Apps account, example.com, for another domain you own, test.com. After doing this, you created an email alias for your Google Apps user and setup a send as address for #test.com within your #example.com account.
If this is the case, the expected behavior is: emails you send from your example.com account as your test.com account will appear in the 'Sent Mail' label for your example.com account. I've just double checked this to confirm.
Can you please provide your exact steps to reproduce the issue if the above isn't correct or you're seeing different behavior?
Sign in to your Google Apps email.
Click the in the upper-right and select Settings along the top of any page, and select the Accounts tab.
Under Send mail as, click Add another email address.
In the Email address field, enter your name and alternate email address.
Click Next Step >> and then click Send Verification. Gmail will send a verification message to your other email address to confirm that you own it.
Locate the message from Gmail. Open it and and either click the link contained in the message or enter the confirmation code in the Accounts section of your Google Apps email settings.
Then select
When replying to a message:
Reply from the same address the message was sent to
Related
Websites will often send notification emails from addresses like hello#example.com or no-reply#example.com. When these show up in Gmail / Inbox, they often have a name and an avatar associated, like this one from Zeplin:
I know if you're using Google Apps, as an administrator you could create a user called no-reply and set their avatar. But this also uses up one user slot which costs $5 / month. And I'm not sure if this technique works outside of Gmail or Inbox.
Are there other ways to set the avatar for automated email addresses?
Have a look at Gravatar.
What Is Gravatar?
An "avatar" is an image that represents you online—a little picture
that appears next to your name when you interact with websites.
A Gravatar is a Globally Recognized Avatar. You upload it and create
your profile just once, and then when you participate in any
Gravatar-enabled site, your Gravatar image will automatically follow
you there.
More info here:
https://en.gravatar.com/
This is the result for the email above.
A catch all email address allows you can receive the Gravatar activation emails for non existent email addresses.
Details for Google Apps:
Google Admin console
From the dashboard, click Apps, then click G Suite
Gmail
User settings.
Catch-all address section
TL;DR Get a verified Google+ Brand Page and enable DKIM authentication for any external service you send email through (ala Mailchimp).
These steps are not documented and Google themselves did not help. But, after implementing them, my business avatar started to appear for emails sent via Mailchimp or Mandrill or some such with a return email address of my domain.
1) Create a Google+ Brand Account page (https://support.google.com/plus/answer/1710600). You may already have one set up as part of general SEO, but you need one for the avatar to work. Make sure too, at the end of the process (which is again, is poorly documented) that on your Google+ brand page, you see the little verified badge next to your business name.
2) Set the avatar you want on your brand page.
3) From whatever external service you send email from, set up DKIM authentication for your domain. Google Inbox won't display an avatar if it detects the email as being sent 'on behalf' of your domain; the DKIM authentication will make Inbox believe your domain actually sent it, and then apply the avatar. (These instructions vary wildly depending on your email provider, but here are the ones for Mailchimp).
Go to https://myaccount.google.com/email
Click on "Advanced Settings" then on "Alternate Email".
Verify emails.
I just set up an email account on G-Suite and its like that:
Name: MyDomain.com
Email: info#mydomain.com
However when I send email from this email account it is displayed as:
Name: AnotherDomain.com
I don't have this domain on G-Suite a long time ago and don't know why it fetches this wrong name from it. Any ideas?
I tried adding an SPF record, but it doesn't solve the problem:
"v=spf1 include:_spf.google.com ~all"
The username must be a valid account in your domain. Read more at G-Suite APIs Gmail Users Settings.
Sign in to the Google Admin console.
From the dashboard, click Apps.
Click G Suite > Gmail > User settings.
In the Catch-all address section, select the Forward the mail to: option.
Enter the username for the catch-all address. The username must be a valid account in your domain. Don’t include the domain name, #your-domain. It’s automatically added to the address.
At the bottom, click Save.
If you want to bounce messages addressed to nonexistent recipients:
Sign in to the Google Admin console.
From the dashboard, click Apps.
Click G Suite > Gmail > User settings.
In the Catch-all address section, select the Discard option.
At the bottom, click Save.
I have a simple SMTP service which sends mails to all my clients. Though all my clients from a particular organization receive my mail, only one individual mail bounces back.
PS : He receives mails from another email client on the same host.
I am unable to figure out if the error is on our side or just the email settings of that particular user.
The error on the bounced mail is:
553:Sender is on user denylist
I Want to be sure before replying to client that the error is on his/her email settings.
Yes, that appears to be a specific block rule on the recipient side.
It looks like they are using McAfee Email Protection. The user or admin will probably need to adjust some settings. According to this page the intended recipient can follow these instructions:
To manage user’s block list navigate to Account Management > Users >
double-click on user > Sender Deny.
I'm setting up Google Apps for the first time and I'm forwarding different email address to a master account address and applying different filters/labels to sort everything. Whenever I reply to an email that came in forwarded from another address my master account address is used to reply.
Any ideas how to change this so the original address the email was sent to, which was forwarded to my master account, would be the reply address?
Thanks a lot
In you master account, you have to go your email settings, click the "Accounts and Import" tab. Then on the "Send mail as" section, click the link to include more accounts and follow the steps. Do this for all desired emails address you own.
Then, there's a radio button selection bellow it "When replying to a message:", select the
"Reply from the same address the message was sent to".
This should do it!
I have an email account in google apps 'user#mydomain.com' and it has a nickname 'nickname#mydomain.com'.
Can I send an email from 'nickname#mydomain.com'?
Thx a lot!
Definitely! Google Apps supports sending from any email address that you own, including nicknames.
Sign in to your Google Apps email.
Click Settings along the top of any
page, and select the Accounts tab.
Under Send mail as, click Add another email address.
In the Email address field, enter your nickname.
Click Next Step >> and then click Send Verification. Gmail will send a verification message to your other email address to confirm that you own it.
The help center lists more info.
-- Eric