We have an eCommerce website running on EASYProcess. We are going to Shopping cart page and it is unresponsive. Page will take forever to load and then will time out. Every pages after that will time out. When we look at the app server, EASYProcess service running on app server will max on memory, the minute we hit shopping cart page. So it seems something in the shopping cart page causing this but there is no log in the application logs for EASYProcess to check.
If website is hanging while showing a page, do following steps to troubleshoot:
Restart EASYProcess Enterprise Server and make sure website is up and responding to other pages.
Set log level to DEBUG.
Load the page which is throwing error.
Then go to toolset/logfiles folder. Locate latest log file and then look for your request.
You should be able to trace every webpart, data source, process call in there. Looks for the call that has no end trace and that is your culprit.
Related
I am working on a new business and created my page on FB. I tried to verify my business as per instructions at this link on fb.
The instruction article has a hyperlinked for security centre whcih opens a page with pre-populated values (which are correct values). When I clicked the "NEXT" button to goto next section, I got following error.
"Something went wrong. We're working on getting this fixed as soon as we can. You may be able to try again."
I tested this on 3 different browsers (safari, firefox and chrome) and this behaior is showing up. I further browser based extensions, ad blockers, content blockers etc for the purpose of testing this issue and this issue is coming up on all scenarios.
I raised this issue with fb help & support link on my fb page but I have not heard from them yet. I did not get any acknowledgement either. (hey fb, are you listening?)
I have all legal documents in place to upload. But neither the system allow me to do so nor anyone seems to have taken responsibility to fix this.
I am wondering that this flow must have been used by many who verified their business. Anyone to look at the situation and help me to get my business verified.?
Note : I have completed followng steps.
Buiness information primary page created successfully
Connected a WhatsApp account
Brand Safty (Domain cerificaion) completed successfully
Just the "Business Verifiaion Status" is unverified and I want to have it verified.
I appreciate possiible help to solve this problem.
See the error screen below.FB business showing error on clicking NEXT bytton
Google rejected my app and give the following feedback:
During testing we noticed that when the Action is not able to get data
it opens the mic and leaves it open without prompting. Make sure that
your agent always says something before leaving the mic open for the
user, so that the user knows what they can say. This is particularly
important when your agent is first triggered.
I've built my app using API AI tool and webhooks (connects to a web service running on Heroku). Heroku sleeps after 30 minutes of inactivity. I think this error occurs when Heroku takes a long time to respond. Any idea how can I make the agent say something before leaving the mic open?
I am not sure why I got this feedback because in case the web service request times out, Google Home speaks the following response.
It might answer the text response you added on API.ai but at the bottom of the page of your intent (under the text response) click on "Actions on Google" then check "End conversation" Check this screenshot
When you use assistant.ask in your fulfillment logic, you should be asking the user a question. It should be clear to the user what they are expected to answer.
If your fulfillment instance goes to sleep or doesn't respond quickly, then typically the assistant will play a message that indicates your action isn't responding.
Since PayPal changed their website for developers I can't use it anymore. Before I had some test accounts setup and I was able to go in, create buttons and so-on. Now I have imported my previous accounts but I can't log into them, just getting The requested resource () is not available. 404. If I clear browser cache and cookies, it just tells me to login (using my developer-login details, not the test details) and I can't come in. Their support says clear cache and it works... Stupid PayPal.
Anyone knows what to do?
I tried to update Chrome and Firefox to latest versions and then cleared all cookies/cache then logged into developer account and then tried to login to test accounts.
I always get this 404 message: http://snag.gy/rL5t2.jpg
HTTP Status 404
type Status report
message
description The requested resource () is not available.
Apache Tomcat/5.5.15-150
We're aware of this issue and are working on getting it resolved as soon as possible. In the interim, you can manually remove the '/se/' from the URL included in the screenshot, which will bring you to the correct page (https://www.sandbox.paypal.com/webapps/mpp/home).
Sorry for the inconvenience. We'll get this fixed soon!
We have a facebook app and our app uses facebook app request dialog very frequently. Most of the time it works pretty well without any error and hick ups, but sometime the FB.ui dialog just keeps on loading and doesn't show the request that it needs to send.
When such condition occurs wherever the FB.ui dialog is used, it behaves the same and it just keeps on loading.
Interesting thing is that after few hours it starts to work correctly itself (without making any changes)
Each of our team member has a web application server running on their local machine and we all use the same facebook app id. Whenever the scenario occurs, it is visible on each development machine.
Has anybody scene such problem ?
Finally we are able to find a solution for this problem. Following are the the points we pen down to work on:
The problem was visible on each machine where we were running local servers.
We created a new facebook app (basically new app id ) to test the behavior and it was the same result with the new app too.
We have one common demo server where we never noticed such a problem ( this server has different app id) .
we made changes in the setting of our server and moved it to port 80 from 8080 and everything started to work perfectly.
I don't understand how come the port number on server can cause problem for javascript code.
But the good news is after spending complete one day on this bug we are back on development track.
Yes, I am experiencing the same bug. The Facebook developers don't seem to test their own code. They keep introducing new bugs in the production environment EVERY day!! You never know when things work.
http://www.lazerwire.com
I can confirm that the problem is the port. On port 80 it works, on port 8080 (which we use for development, localhost:8080 but also stagingserver:8080) FB dialogs does not work anymore. Got no idea why.
If you are using to parameter to pass the list of friends. Just don't pass more then 25 friend ids for example.
This happens to me when passing 50 friends to apprequest dialog. When passing 25 it works fine.
Not sure what is the magic number, tried 26 and still works.
I got an idea to try to lower number of friends because of the IE6/IE7 25 friends per request limitation.
I've been trying to integrate Facebook Credit purchases into my app, but any call to the pay dialog results in the error message "The application you are using is not responding." To eliminate any application specific problems, I've downloaded the Credits API Example and am just trying to get that to work -- it results in the same error message.
I've been trying for a couple of days to pinpoint this error message, but with no luck. Here's what I know so far:
Clicking the "Pay with Facebook" button results in error code 1383008, but there's no error_message being displayed.
I'm running Apache 2.2 on Windows 7. As far as I can tell, Apache is configured to allow requests from any source.
The canvas page is configured to point at http://localhost:8080/facebook.../ while the callback page is configured to point at http://localhost:8080/facebook.../callback.php. However, I have verified that the callback page is not being accessed.
I'm not sure how to verify whether or not Facebook is receiving my data correctly or if it's passing anything back. Any help in this regard would also be appreciated!
Credits attempts to make a callback to a web accessible url (or IP). If Facebook's spider cannot fetch the information from the callback script, then it will continue to return errors, since Facebook expects you to send information like the cost, name, image, custom parameters in order to process the payment.
Have a look at the creating a callback section of the docs:
http://developers.facebook.com/docs/creditsapi/
Adding to Fancis' answer, what you can do is setup a hole in your firewall and connect it to a dynamic dns service such as http://dyn.com/. Then you will be able to test your credits code.