I am working on a new business and created my page on FB. I tried to verify my business as per instructions at this link on fb.
The instruction article has a hyperlinked for security centre whcih opens a page with pre-populated values (which are correct values). When I clicked the "NEXT" button to goto next section, I got following error.
"Something went wrong. We're working on getting this fixed as soon as we can. You may be able to try again."
I tested this on 3 different browsers (safari, firefox and chrome) and this behaior is showing up. I further browser based extensions, ad blockers, content blockers etc for the purpose of testing this issue and this issue is coming up on all scenarios.
I raised this issue with fb help & support link on my fb page but I have not heard from them yet. I did not get any acknowledgement either. (hey fb, are you listening?)
I have all legal documents in place to upload. But neither the system allow me to do so nor anyone seems to have taken responsibility to fix this.
I am wondering that this flow must have been used by many who verified their business. Anyone to look at the situation and help me to get my business verified.?
Note : I have completed followng steps.
Buiness information primary page created successfully
Connected a WhatsApp account
Brand Safty (Domain cerificaion) completed successfully
Just the "Business Verifiaion Status" is unverified and I want to have it verified.
I appreciate possiible help to solve this problem.
See the error screen below.FB business showing error on clicking NEXT bytton
Related
I'm trying to use the Facebook Handover Protocol with an app connected to a chatbot (made with Rasa), following the facebook documentation.
The chatbot is correctly connected to a Page and it's app is subscribed to the webhooks : messages, messaging_postback, messaging_handover and standby
Then I can set the app as primary receiver in the Page settings, but for the Secondary Receiver, "Page Inbox" is not in the list.
If I try to fill nothing for the secondary receiver, I have an error when requesting the Pass Thread Control API.
I would like to allow an operator to respond directly in the inbox rather than having to set up a second app that manages this. I saw many examples where "Page Inbox" is in the list of the secondary receiver and I don't understand why I don't have it..
https://flow.ai/blog/handle-facebook-messenger-handovers
Am I missing something? Is this option subject to EU restrictions or no longer available?
Thanks in advance :)
After several days of unsuccessful research, I gave up hoping to get an answer here or on the Facebook Dev forum.
However this morning when I wanted to try again, I noticed that the "Page Inbox" option mysteriously appeared ...
So I think the main reason could be that I was using a Facebook Page and an app created on the same day and hadn't spent a lot of time setting up the Page.
While waiting for a response to my problem, the only things I have changed are adding a username, profile picture, and banner.
Maybe it was necessary to add these (I am mainly thinking of the page username), maybe we just had to wait for some sort of "verifications" from the facebook side.
This screenshot is from the day this question was written: No "Page Inbox" option
And this one is from today: "Page Inbox" appeared
This is not exactly a programming related question but it is closely related to developing so I think it is pertinent.
I´ve been charged in my work with developing an app with access to Facebook Messenger. I needed a Facebook Account and I didn´t want to use a personal one (and I don´t use Facebook anyway) so I created a new gmail account to use it to sign up in Facebook, as user and as a developer.
After a couple of days of work, having created the page, my webhook, done some tests, etc., and investing a good deal of work hours, my account appeared as disabled.
I have to admit a didn´t use much of real info on this account (I´m kind of allergic to disclosing personal information unless mandatory), and the account was new so I thought that maybe that was the reason (they don´t give you any).
So I tried again a second time with an account I had been using for years (just for logging in some sites, not much of real information there neither, as I say I don´t really use Facebook), and after a couple of days, same results, locked account.
I can´t stress enough I don´t use the API extensively, I just send some messages to another user I have added as one of the application developers so I can test (that other account is never blocked, by the way). It´s not like I am sending hundreds of messages or anything like it. And by the way, I have never been blocked while I was doing something (so I could indentify my wrongdoing). It just happened that at some point when I was going back to work (first hour in the morning, or after lunch for example) I tried to log in again and then I got the warning.
So I have tried a third time, this time I have given all my real information, reluctantly uploaded a personal picture, given all my data to Facebook (yikes!).
And after a couple of days: damn, same result. Blocked account. Work lost. They prompt you to upload a picture to check your Id, but to no avail (no answer yet, not even a notice of any kind) and they don´t give you absolutely any reason why the have blocked you.
And if I go to https://facebook.com/help/contact/260749603972907 to fill the form where they ask you to upload an ID then it says that the email doesn´t belong to a disabled account!
What is the unusual activity they have detected? What have I done wrong? Has someone experienced the same problem? Has someone got any clue of what it is that I could be doing wrong?
Because I don´t want to go through the whole process once again only to get blocked in a couple of days.
Thanks.
EDIT 1:
Ok, after checking again now it recognizes the account as a disabled one. I have gone to https://facebook.com/help/contact/260749603972907 to fill the form and I have uploaded my ID (even though I completely disagree with disclosing that kind of information).
Honestly, I don´t know what it means by "shortly". It´s been two days now and I have not received any kind of notification yet.
By the way, I haven´t received any kind of notification (mail, sms, anything) during any step of the process EVER. No one. Nothing. Not even an automatic email response. Plain absolute silence.
Honestly, if Facebook uses a security system like this, that lets hackers in while blocks legitimate users, creating false positives and making us lose many hours of work, without any reason or notification or explanation, then Facebook security is plain wrecked.
And I cannot do anything less than to strongly discourage any developer to use it if they can avoid it (what unfortunately I can´t).
EDIT 2:
After some days I regained access to my account again. Without any notification, I just tried again and now it worked (really good communication policy, Facebook, congratulations).
My App had disappeared, so I had to go through the whole process again. And after sending ONE message to the API, this again:
And once again the asked me to upload a picture of myself (I think they already have enough pictures of me to make an album).
This is just plain crazy.
I am trying to set up a Paypal Dev App by first creating the two (personal and business) Sandbox Accounts. However it only displays the -facilitator.. business account with the following error message when I click on its Profile
We experienced some issues on our end while creating this Sandbox account. Please delete it and try again.
Unfortunately the check-box next to the account is grayed out and I cannot delete it. When I go to create an APP it says:
There are no sandbox business accounts associated, please create one and try again.
So I have also tried creating NEW Sandbox business accounts. When I click save I see that it has updated the Total Records by one, but it still shows the same amount of accounts (the facilitator and any personal accounts I created).
Anyone have any idea on what I can/should do? Can I re-create the whole developer account somehow?
I got this randomly all weekend and never really figured out what caused it... It did work for me though when I went back to it a day or two later.
gave me a really weird feeling about using paypal at all to be honest. good luck.
Exactly the same for me since 3 days. Getting pretty nuts about it. Yesterday the problem was different an error message was displaying on the page as : We’re sorry, but something went wrong. Please try again.
Today when I logged in I found all the test account that I have created yesterday but with no money on the account. So I have deleted them and when I recreate I get the same behavior mentionned above.
This is the notification for the first issue, didnt' find new one but guess they are working on it.
https://www.paypal-notify.com/eventnotification/event_details?eventId=5775
I had this issue as well, and threads all over the internet going back to 2013 which is even more frustrating. Here is what solved it; you need to fill in ALL the fields even the ones that say 'Optional' (First Name, Last Name, Funding, Notes). Then it works fine. Just someone on their end who never did use-case testing I think. In any event I am now making test accounts without issue.
Since PayPal changed their website for developers I can't use it anymore. Before I had some test accounts setup and I was able to go in, create buttons and so-on. Now I have imported my previous accounts but I can't log into them, just getting The requested resource () is not available. 404. If I clear browser cache and cookies, it just tells me to login (using my developer-login details, not the test details) and I can't come in. Their support says clear cache and it works... Stupid PayPal.
Anyone knows what to do?
I tried to update Chrome and Firefox to latest versions and then cleared all cookies/cache then logged into developer account and then tried to login to test accounts.
I always get this 404 message: http://snag.gy/rL5t2.jpg
HTTP Status 404
type Status report
message
description The requested resource () is not available.
Apache Tomcat/5.5.15-150
We're aware of this issue and are working on getting it resolved as soon as possible. In the interim, you can manually remove the '/se/' from the URL included in the screenshot, which will bring you to the correct page (https://www.sandbox.paypal.com/webapps/mpp/home).
Sorry for the inconvenience. We'll get this fixed soon!
I created a new Facebook account and verified it with my cell phone. I even see "Your mobile phone has been successfully verified." in https://www.facebook.com/confirmphone.php address.
So, everything seems perfect.
Then, I became Facebook friends with my friend (he is also verified and already created an Application). We are trying to add ME as an ADMIN for this Facebook Application from HIS account.
Even though both are completely verified by phone, HE canNOT add me as ADMIN for that application. He is getting
Only verified developers can be added as listed developers of this application. Read http://www.facebook.com/help/?faq=17580 for details.
message all the time.
We waited more than an hour just in case the Facebook system did not recognize my new verification.
In fact, I even tried removing the phone number and get verified again.
None of above did work and still getting the message which does not allow me to become an Admin of the application.
Could you help me?
Thanks in advance
I've heard of people having all kinds of problems with the developer section of Facebook.com
One resolution seems to be to log out of both accounts and log back in again.
It turns out that, facebook itself does not accept my account and thinks it is duplicate account. And in order to make them believe the Facebook team want me to provide these below:
Our systems indicated that your account may not be authentic based on
a variety of factors. If you believe you are being prevented from
creating apps by mistake, please reply to this email with a digital
image of your government-issued identification. Make sure the
identification you provide meets all of the following requirements:
Must be government-issued (e.g. passport, driver's license)
Must be in color
Must clearly show your full name, date of birth, and photo
If possible, please save this file in JPEG image format.
I dont know why they are making such a huge problem.
In my case, I used phone number to login my account and hadn't any email attached. after adding email as a primary contact I was able to verify my developer account.