Requirements for a game - iphone

I'm writing an iPhone game and I am trying to write some requirements documents. I have never written requirements before so I got the book Software Requirements. I have not finished it yet, but I forsee some issues, as this book is targeted towards a business. My main question is I am the only person involved with this game and I feel the main purpose of the requirements document should be to nail out as many conceptual ideas of how the game works as I can before I am deep into design or construction. Does anyone have suggestions on how I should lay this out, should I still try to mimic the template provided in the book where it makes sense, or since I am both the sole developer and product owner, should I just stick to game concepts?

You're right that traditional SRS documents don't really fit games documentation all that well. Games instead have a general Game Design Document. It's usually created before any work on the game begins, and it's often edited as the development process goes to keep straight the intended end-result and specifics of the game.
While business software requirements documents are like contracts between a client and developer on what to produce, game design docs are more often specifications from the designer to the artists and programmers on what exactly they need to develop.
There is no specific layout to use. But you should consider who you're writing the document for. Is it for a class, for yourself, for peers after the project is done? The level of detail and the kind of things you include will be different depending on your audience. The format itself is very flexible, as long as it's coherent.
Brenda Brathwaite has a good blog entry on this subject which you might find helpful.
There is a semi-recent article from gamedev.net on the subject as well.

[Poor Jacob, you just read a book on the topic, and, collectively, the SO community writes another one for you, along with extra links, and probably with diverging views ;-) ]
Although I'm not familiar with the book you mention in the question, I think that the following suggestion may help you both take seriously, but also relax a bit, about the all too important question of requirements.
Being a "team of one", it is particularly important, and somewhat paradoxical, that you go through the effort of formalizing the requirements. However, rather than putting too much emphasis on the form, you may find an Agile approach to developement (and hence to requirements gathering) more appropriate. With regards to requirements, one of the main advantages of this approach, is flexibility, i.e. the understanding that while they should be formalized (with limited time/effort), requirements should be allowed to change (within limits) as part of an iterative process towards production of the target product.
In very broad terms, this generally go as follows:
write "user stories", these are individual "cards" (yes, physical cards, say 4 inches by 5 inches, are good, for you can then move then around, sort them etc.)
each story tells a particular feature of the application, here the game, from the end-user's perspective. You can/should start all cards with "As a user, I need the game to..." then follow with a particular feature, for example "... show my high score on the same page as the global high-scores are kept [because ... here optional reasons for why user may want this feature].
review each story and assign a rough estimation of the time involved in implementing it
review each story and assign a priority level (scale may vary, but something simple like "Must have from Version 1.0", "Should eventually be in there, for sure", "Would be nice to have" and "Maybe nice to have...")
organize releases, on the basis of what you can do within say 2 or 3 weeks, maximum. If a particular feature were to take too long, schedule it for a later release.
implement the features assigned to the current release
iterate through this release cycle, reviewing the requirements as you go, for the relative importance of features, and also the need of new features may become evident as with the insight provided by using the [incomplete/imperfect] intermediate releases.

Books like the one you describe are focused at a different audience, but there is value in the general concepts presented. Fully developed requirements documents are not as common as you might think. Don't let anyone think that you are a 'bad developer' for not having the most detailed requirements.
Requirements docs might be more important if you need to communicate the requirements with a co-developer.
If you are the sole developer I would strongly recommend that you spend your efforts on the design and implementation of the game, over requirements. If you have a good idea of what you build then let this flow as you build it.
Documentation can help you. The question is what is going to be most beneficial. Maybe design decisions are more critical than requirements for you but not for others. You'll maybe want to have a list of things that people have requested or ideas that you think of but cannot implement straight away. Sometimes a whiteboard can be handy for sketching out things, it's not just a tool for collaboration with other people.

Here's just a general approach...
Solidify the concept...write it in plain English first (ex: The game is a first person shooter. You kill zombies and hunt for treasure.)
Get a paper pad and pencil and draw out the general flow of the game and the main screens the users will encounter...main menu, options screen, help, etc. Make sure it makes sense.
Go to a site like mockingbird and create the detail wireframes for your screens...
Print these out and do some paper prototyping...i.e. put the printout in front of you and 'click' on a button...then bring up the appropriate screen...then click on another button, etc.
Once that makes sense, you can try to start coding your game.

Personally I believe you should use your own way to do this. The most commonly available one's will not match with your requirement. They might be suitable for a common commercial server application but not for a game. And since iPhone gaming is a new trend you may have to look in a different perspective.. You may not be able to fill a document with standard requirements and you may have different set of New type of requirements.

Just a suggestion... Sign up with Google Sites, and create a private site with documentation of the game, requirements, technical aspects, work log, etc... You can share it with select people, and it always keeps edit history.
I like it better than a Wiki because it is more structured, and just plain simple to use.

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Software design period...what do other developers do? [closed]

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I'm a new software architect/lead, coming up with software design for a team of software developers. I'm coming up with the requirement spec, interface header files, and visio software design docs, and build plan, etc.
My question is: what do the rest of the team do during this period? I'm certainly engaging them in the design, but we dont need the whole team actively working on what I'm doing all the time.
Are there any good books for new software architect?
Generally the various stages overlap, so there will be some coding during design etc. There are a lot of things to do besides that. They can be reviewing unfamiliar technology that is going to be used, setting up source control system, reviewing business requirements, reviewing your documents to make sure they make sense and are clear. There is a lot of other work to be done besides programming.
What a software team does while the lead does the design is very different from company to company. On my company we try to work on the design while the developers are finalizing other projects or solving bugs.
Another approach that I've taken when starting a whole new project is to get the developers to work on the design as well - people with a good understanding of the requirements can help you designing smaller parts of the system and writing the specs for them. Others can work on mockups, frameworks. This worked rather well for the small software team I led in a previous job (4 developers in total).
I also found it useful to have other team members research parts I'm unsure of (or even validating that things I think should work will indeed work), such as:
Investigating whether an external API provides the features we need
Writing a small proof of concept or technology demonstrator
Create an API mockup (header file, interface or REST endpoint) to investigate whether the API looks useful.
As other have said, you typically want a ramp-up period during the first part of the project, and through the first iteration. You're planning on building this iteratively, aren't you? Start with a core team (nor more than 3-4 people, since you're going to need to communicate heavily with each other) to help you explore the requirements, get a basic data model in place, identify and setup any frameworks, identify and setup build and test tools. Some coding activities typically take place in the design phase: for UI mockups, run-ahead prototypes of technically sensitive areas (whatever risks you have should be mitigated by explirative coding: be they new technologies, undocumented interfaces to integrated systems, or unstable requirements).
But coders in the design phase should help with the design, in order to get their buy-in, and to help train up the rest of the team during the first iterations. Your role during this is to ensure that the major nonfunctional requirements (e.g. are known, prioritized, are met by the design, and can be tested). You should also collaborate with the project lead or whoever else is responsible for staffing and financing in order to sketch out the iterations and the staffing levels needed. Ensure the solution can be built iteratively, and aim at implementing only a basic structure during the first iteration, both to build confidence, and to eliminate risks. (Sometimes, you can push major risks to the second iteration, and focus the first towards confidence and team building.)
And of course, be sure you are not designing every detail. You should be able to use every design artifact in the next iteration (and elaborate them later as needed). Since design decisions are expensive to change, try to postpone them. However, some influence the entire solution (for instance, the data model, or your approach to security) and absolutely must be at least outlined up front. This isn't waterfall. This is just not closing your eyes and hoping a viable architecture will emerge by magic.
But design proceeds throughout the iterations. It's just that you do less of it as you go along, and with lesser impact on the solution (unless you're unlucky... and then things get expensive).
Stop doing the useless things you do and just start coding with them! ;)
If there is no overlap with another ongoing project, getting them involved as you're doing is great, maybe push it a little further by having them prototype and present the plus and minus of alternative technologies (APIs, frameworks, libraries, etc...) that your project could use.
As a new software architect, I can recommend some books that helped me understand the role of the architect (but of course not to master it):
Fundamentals of Software Architecture An Engineering Approach:
This book gives good modern overview of software architecture and its many aspects, good place to start if you are a beginner or broaden your knowlage.
Software Architecture in Practice:
Explains what software architecture is, why it's important, and how to design, instantiate, analyze, evolve, and manage it in disciplined and effective ways.
Software Architect's Handbook:
This book takes you through all the important concepts, right from design principles to different considerations at various stages of your career in software architecture. It begins by covering the fundamentals, benefits, and purpose of software architecture.
Clean Architecture: A Craftsman's Guide to Software Structure and Design:
Learn what software architects need to achieve and how to achieve it, master essential software design principles and see how designs and architectures go wrong.
Software Architecture: The Hard Parts:
An advanced architecture book, with this book, you'll learn how to think critically about the trade-offs involved with distributed architectures.
Usually there's another project they can work on, but...
I have my team review the project specs/requirements and put together a basic/preliminary structure to get them already thinking through the application and working out specific questions.
When we convene at the table to discuss the plan they already have an idea of what the project is and requires and in some cases, they present questions I may have missed or overlooked.
Although it's too late now, a good way to approach it is to move the architect over before his current project has ended. Start freeing him up at like 25% then work your way up to 75-100% on the new project a month or two before it starts (maybe more depending on how much analysis and customer interaction there is).
On a trivial project (let's say 2 man-years) it might not be necessary, but anything bigger than that can end up in chaos if somebody doesn't at least get the analysis right before everybody jumps aboard.
If your team does not have any other projects to work on, ask experienced programmers of your your team to come up with at prototype so that you can create a requirement doc according to the needs of the client.
Also programmers novice to the technologies being used in the team could utilize this time to familiarize themselves with the technologies on which your team is going to develop the project.
architect != designer
Chances are that all of your developers can help with the design; let them. Architects don't have to be "lone wolves" and do everything themselves. You lay out the guidelines and the principles and the scaffolding, rough in the wiring, and let your developers flesh out the details - whether it is drawing Visio diagrams or building prototypes to mitigate unknowns/risks.
Migrate towards Agile/XP and away from waterfall methods, and you'll find the team a lot more help.
When making the general design, it's very handy to have programmers create proof-of-concepts. Do that especially with parts of the system that could end up being show stoppers if they don't work in the way you plan to do them, so you can think of alternatives, and adjust the design.
That's going to help you to make the right design-decisions before moving entirely into a certain direction.
Just doing a design, and then moving on and start coding is a sure way to mess up a project. You won't realize that your design is not feasible (or just plain sucks) until you're half-way coding, and by then it's too late to make radical changes.
You'll waste time mitigating non-existing problems during the design, and you'll run into unforeseen problems during implementation.

For a large project, what planning should be done before coding and how should it be approached? [closed]

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What is your method of "mapping out" an idea before creating it?
Say I wanted to take on a big project, for example at the scale of a site like Facebook or MySpace. What planning/design steps should I take before I start the actual work?
For example, should I map everything out page by page (their functionalities, data, etc.)?
For a large project first think of a one-liner to description of your site (try to not use any buzzwords here). Next think of three design maxims (rules your design Should never conflict with). Then draw a few views and think up a few user cases (1 day) then work in code for 2 weeks (this will be a throw away prototype so just work as fast as you can forget about bugs and details, don't worry about code smells or design patterns, just make as much as you can), then revaluate all the steps above and throw away your two week prototype, and begin your project in a serious manner applying solid engineering and design. After a month has gone by evaluate your(team) moral and get feedback. If it all seems to be going ok, continue, you got a long ride ahead, otherwise just give up, do a postmortem, and start over with new goals.
I always start with the user interface design. I figure out what the user should be able to do and what controls I will give them to do it. Once I get that laid out in a way I like it, then I start with the code "wiring".
Make a list of all the features that site have.
Make a list of nice to have features.
Make a list of the weakness of the site.
Order that list and prioritize the items that will be built first.
Identify what will be possible to do and what is not.
Meet with your customer and present these results.
Usually I do a mindmap of
problem I am trying to solve,
translated into exact requirements,
then mapping that to user workflows.
The cross linking features of mindmapping softwares make it lot easy. Since mindmapping is 'kind of freeform', I end up concentrating on the 'task' rather than 'representation' (e.g which type of UML diagram should I use to represent this) ?
Once initial ideas are clear then I can work on project plan, spec/design documents using UML for more low level details. This approach usually works well for me.
To see if it works for you or not, you can use FreeMind (opensource mindmaping software, good but currently limited functionality). Then You can try Mindmanager or iMindmap for mindmaping. Both integrate well with other Office products.
Usually I start out by grabbing my scratchbook and just start writing down what I want as in terms of features, this should be quite detailed. And can be quite messy with every thing scrambled together, if so, when you're done make an 'official version' of you're ideas on paper (REAL pen and paper works best for this in my opinion).
Then I start making some scetches of how the pages would look like, what information it must contain and translate that to a global database design. Then work that global design to a more advanced level where all pages come together, with relations between tables and stuff.
After that I build up the most important pages on a code framework (I always make use of a framework, if you don't then forget the framework part), and by 'most important pages' I mean in for example a blog that would be the posts. After that build the not-so-important pages, in case of a blog that could be an archive of posts.
If you have that done, put the code together with a design, or do that while coding if you do not seperate code from HTML/CSS/JS.
Oh and yes, do NOT expand your first idea along the way. Just write that down and implement that afterwards. So if, in case of the blog again, you think half way you want Youtube tags in you're BB-code, write it down. Add that later, offcourse before you're initial site releases.
That's my workflow, at least a basic basic, basic description of it.
Start with "paper prototypes", i. e. take a pencil and sketch each page very roughly. This lets you start from the user perspective, which I think is a good idea.
You can then use the sketches for a first hallway usability test and later as the basis for "wireframes" you would give a web designer to work from.
If you've gone through the complete site once, you probably have a good idea of what the backend should be able to do. You can now use your page sketches and compile a list of the actions a user can trigger by clicking on things. This is the raw material for designing the server-side API that the frontend can call.
Using the calls that need to be served, you can design the backend: What functionalities group nicely, what data needs to be fetched, what do you need to store between page calls (== Session variables) etc.
In this process, I have fared quite well by postponing technology decisions (frameworks, protocols etc.) and even class structure etc., until I've gone through the whole thing once in terms of "what things should do what to what other things" (I guess there's a better term).
I think I would start with an open-source SNS solution that comes close to what you need and then figure out how to add use-specific plug-ins, modules, and themes that achieve your purposes. There are a lot of em out there. Building from scratch is going to take a lot more effort and planning. Most SNS functionality is not worth re-inventing. Focus on what will make your site unique and build upward toward that.
I'm a fairly visual person when it comes to designing software so I sketch out dataflows, class hierarchies, UI and flow charts on whiteboards and paper first.
Butcher paper and colored pens can be particularly fun to use as it's 3 feet wide and comes in 100 foot rolls. When you've got a design that's satisfying or sufficiently complete, tear it off the roll and pin to the wall. Update as necessary.
That technique has worked for some large refactors as well as new projects.
You could start with something very simple and then add features a little at a time. You may reach a point where you want to start over, but the groundwork you did will be beneficial. Or you can try to do the whole thing at once, in which case you'll need the advice already given in the other replies.
One more idea: Specify those features you are not going to include, and other restrictions. These are called constraints, and are as important as the rest of the plan, as it gives you boundaries so you know when you're done planning!
If you work for the same company as this person, start by getting everything in writing so you aren't the one to take the fall when the inevitable happens...

How important is it to write functional specs? [closed]

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I've never written functional specs, I prefer to jump into the code and design things as I go. So far its worked fine, but for a recent personal project I'm writing out some specs which describe all the features of the product, and how it should 'work' without going into details of how it will be implemented, and I'm finding it very valuable.
What are your thoughts, do you write specs or do you just start coding and plan as you go, and which practice is better?
If you're driving from your home to the nearest grocery store, you probably don't need a map. But...
If you're driving to a place you've never been before in another state, you probably do.
If you're driving around at random for the fun of driving, you probably don't need a map. But...
If you're trying to get somewhere in the most effective fashion (minimize distance, minimize time, make three specific stops along the way, etc.) you probably do.
If you're driving by yourself and can take as long as you like, stopping any time you see something interesting or to reconsider your destination or route, you may not need a map. But...
If you're driving as part of a convoy, and all need to make food and overnight lodging stops together, and need to arrive together, you probably do.
If you think I'm not talking about programming, you probably don't need a functional spec, story cards, narrative, CRCs, etc. But...
If you think I am, you might want to consider at least one of the above.
;-)
For someone who "jumps into the code" and "design[s] as they go", I would say writing anything including a functional spec is better than your current methods. A great deal of time and effort can be saved if you take the time to think it through and design it before you even start.
Requirements help define what you need to make.
Design helps define what you are planning on making.
User Documentation defines what you did make.
You'll find that most places will have some variation of these three documents. The functional spec can be lumped into the design document.
I'd recommend reading Rapid Development if you're not convinced. You truely can get work done faster if you take more time to plan and design.
Jumping "straight to code" for large software projects would almost surely lead to failure (as immediatley starting posing bricks to build a bridge would).
The guys at 37 Signals would say that is better to write a short document on paper than writing a complex spec. I'd say that this could be true for mocking up quickly new websites (where the design and the idea could lead better than a rigid schema), but not always acceptable in other real life situations.
Just think of the (legal, even) importance a spec document signed by your customer can have.
The morale probably is: be flexible, and plan with functional or technical specs as much as you need, according to your project's scenario.
For one-off hacks and small utilities, don't bother.
But if you're writing a serious, large application, and have demanding customers and has to run for a long time, it's a MUST. Read Joel's great articles on the subject - they're a good start.
I do it both ways, but I've learned something from Test Driven Development...
If you go into coding with a roadmap you will get to the end of the trip a helluva lot faster than you will if you just start walking down the road without having any idea of how it is going to fork in the middle.
You don't have to write down every detail of what every function is going to do, but define you basics so that way you know what you should get done to make everything work well together.
All that being said, I needed to write a series of exception handlers yesterday and I just dove right in without trying to architect it out at all. Maybe I should reread my own advice ;)
What a lot of people don't want to admit or realize is that software development is an engineering discipline. A lot can be learned as to how they approach things. Mapping out what your going to do in an application isn't necessarily vital on small projects as it is normally easier to quickly go back and fix your mistakes. You don't see how much time is wasted compared to writing down what the system is going to do first.
In reality in large projects its almost necessary to have road map of how the system works and what it does. Call it a Functional Spec if you will, but normally you have to have something that can show you why step b follows step a. We all think we can think it up on the fly (I am definitely guilty of this too), but in reality it causes us problems. Think back and ask yourself how many times you encountered something and said to yourself "Man I wish I would have thought of that earlier?" Or someone else see's what you've done, and showed you that you could have take 3 steps to accomplish a task where you took 10.
Putting it down on paper really forces you to think about what your going to do. Once it's on paper it's not a nebulous thought anymore and then you can look at it and evaluate if what you were thinking really makes sense. Changing a one page document is easier than changing 5000 lines of code.
If you are working in an XP (or similar) environment, you'll use stories to guide development along with lots of unit and hallway useability testing (I've drunk the Kool-Aid, I guess).
However, there is one area where a spec is absolutely required: when coordinating with an external team. I had a project with a large insurance company where we needed to have an agreement on certain program behaviors, some aspects of database design and a number of file layouts. Without the spec, I was wide open to a creative interpretation of what we had promised. These were good people - I trusted them and liked working with them. But still, without that spec it would have been a death march. With the spec, I could always point out where they had deviated from the agreed-to layout or where they were asking for additional custom work ($$!). If working with a semi-antagonistic relationship, the spec can save you from even worse: a lawsuit.
Oh yes, and I agree with Kieveli: "jumping right to code" is almost never a good idea.
I would say it totally "depends" on the type of problem. I tend to ask myself am I writing it for the sake of it or for the layers above you. I also had debated this and my personal experience says, you should since it keeps the project on track with the expectations (rather than going off course).
I like to decompose any non trivial problems loosely on paper first, rather than jumping in to code, for a number of reasons;
The stuff i write on paper doesn't have to compile or make any sense to a computer
I can work at arbitrary levels of abstraction on paper
I can add pictures and diagrams really easily
I can think through and debug a concept very quickly
If the problem I'm dealing with is likely to involve either a significant amount of time, or a number of other people, I'll write it up as an outline functional spec. If I'm being paid by someone else to develop the software, and there is any potential for ambiguity, I will add enough extra detail to remove this ambiguity. I also like to use this documentation as a starting point for developing automated test cases, once the software has been written.
Put another way, I write enough of a functional specification to properly understand the software I am writing myself, and to resolve any possibile ambiguities for anyone else involved.
I rarely feel the need for a functional spec. OTOH I always have the user responsible for the feature a phone call away, so I can always query them for functional requirements as I go.
To me a functional spec is more of a political tool than technical. I guess once you have a spec you can always blame the spec if you later discover problems with the implementation. But who to blame is really of no interest to me, the problem will still be there even if you find a scapegoat, better then to revisit the implementation and try to do it right.
It's virtually impossible to write a good spec, because you really don't know enough of either the problem or the tools or future changes in the environment to do it right.
Thus I think it's much more important to adapt an agile approach to development and dedicate enough resources and time to revisit and refactor as you go.
It's important not to write them: There's Nothing Functional about a Functional Spec

Is programming knowledge necessary for an user experience designer?

We have a user experience designer in our team who has no programming background. He is expected to design screens within Eclipse as a development environment. His (valid) complaint is that every time he designs a specific screen and gives it to development - they tell him what is not possible technically using either SWT or GEF. So, he wants me to teach him basics of SWT/GEF so that he can make informed decisions and maybe even try out certain things in eclipse (as opposed to using Photoshop) before proposing designs to save time.
My personal belief is that design should not be constrained by technical possibilities and in theory, everything that the designer dreams of (at least the practical things) should be possible technically - albeit with workarounds or a little hacking.
So, my question is this - how important do you think is programming knowledge for user interface design? And if it is, how do you go about teaching someone with absolutely no programming experience the graphical frameworks on various platforms?
In principle, I agree with you. Programming knowledge shouldn't be necessary to be a skilled designer of UIs and work flows. However, knowing the abilities and limitations of the technology in use can help a UI designer work more effectively with the programming staff.
Where programming knowledge can help is if the development staff is blowing smoke that something cannot be done when it can be, some knowledge of the tools being used can help refute that. If the development staff is correct that something cannot be done, then knowledge of the tools can help the UI designer find an appropriate solution that meets the design goals and is achievable.
With a properly cooperative development staff, the UI designer would need very little (if any) knowledge about the specific GUI tools being used.
I've been on the developer side of this where I was being asked to do something impossible or impractical. I always worked with the designers to find a happy middle that met the design goals. Sometimes what I thought was impossible was in fact possible. Sometimes we had to do things a different way. A few things had to be put off as "possible, but too much effort." (Such as an SWT based application that became a Windows task bar. Definitely possible, but impractical for the project in question as it would require native code.)
What is most important is that both sides realize that they are on the same team.
Its very important..
Not knowing about:
technology in general
the technology you have chosen to dedicate your time investing into to produce the end product
Will result in a complete waste of time for everyone..
Even the end user needs to learn a bit about the technology employed in able to use whatever product we make..
Someone who drives a car will always need to know how to fill in the gas and know the basics of what a car is and what it can do, software works in a similar fashion.
Its like asking someone who doesn't know that cars (the ones of today) need wheels to make a drawing of your next release model.
The way to make them more aware of the technology is:
Show him/her similar products to the ones you should be making
Show him/her stand alone implementations of the building blocks you might consider using
But by all means...this doesn't mean you should stifle their creativity..have them draw away what they dream, just make them that little bit aware of reality as needs be in order to have something done in this lifetime
So, my question is this - how important do you think is
programming knowledge for user
interface design?
I think a basic knowledge of the standard user interface for the platform is required (text fields, combo boxes, radio buttons, etc). A good designer should be familiar with the capabilities and limitations of these GUI components, from a developer's point of view. So I guess some basic programming knowledge would be useful.
My personal belief is that design
should not be constrained by technical
possibilities and in theory,
everything that the designer dreams of
(at least the practical things) should
be possible technically - albeit with
workarounds or a little hacking.
I think there are important qualifications here --- each OS has guidelines on what constitutes good GUI design, and it's beneficial for your product that you follow them because the user has a certain mental model of how he or she should interact with applications on that platform. (Having said that, there may be good reasons for breaking some design conventions, e.g. in games, specialized graphics/music applications.)
how do you go about teaching someone
with absolutely no programming
experience the graphical frameworks on
various platforms?
Each toolkit makes available a whole bunch of small sample programs to demonstrate the use of different components --- this is probably a good first step to acquaint oneself with them.
Is not as important as common sense in my opinion.
It helps of course. But if the designer is asking for something that could be done ( because some other application uses it ) the development lead should at least present a workaround.
Programming knowledge probably not, but limitations on the chosen platform certainly.
I think it's better to learn up front, but if your UI designer is forced to learn on the fly, make sure that each time he is turned away, it's explained why something can't be done rather than just a flat refusal. This will keep him from getting as frustrated as he might otherwise be because he'll be able to form at least some logical framework for what he can and can't do.
I think the designer should be aware of the features and limitations that the tools he's using offer, and he should be aware of the limitations and the deadline of the current project that those guys are making.
He should also be aware of the background processing that's going on to show the screen UI, and all these things will come only if he has some rudimentary knowledge of programming.
He doesn't have to dabble in the depth of OOP, learn SQL, know the intricacies of reflection or anything fancy like that. He just has to know his platform well, and that I think is a requirement even for the designers.
The very core of "design" is to find a way to achieve a desired result within the constraints. If you don't anything about a part of the constraints that affects your goal, then you can't design.
It all depends on your tools.
Edit: What I mean is there are tools that are designed for designers, and tools for programmers. Eclipse, for one is not a designer tool. Photoshop is. Flash maybe, Flex not. I wouldn't require a Flash designer to program, but a Flex designer does need to program.
As for telling them about the limits of your tools it depends, really good creative designers will embrace those limits and make incredible work, mediocre designers will perceive the limits as roadblocks and stop being creative and just following the rules with fear.
I have given it some thought and based on the answers given previously, i have reached certain conclusions:
A preliminary knowledge about what is possible and what are the constraints while designing on a given platform is mandatory. This means that the graphics designer should be aware of the following:
The basic design guidelines on that platform
The standard UI toolkit / widgets provided on that platform (for ex: textboxes, drop-down lists, etc)
What is not possible (or is too cumbersome) on a given platform (for ex: creating translucent modal dialogs while fading out the background in Eclipse)
This amount of knowledge might not require the designer to dabble in programming.
The second level is where the designer is making an attempt to either create new widgets or to (knowingly) go against the set standards for a given platform. For instance, if the design includes graphs or the need to depict special relationships or a unique combination of text, graphics and images that is not implicitly supported by any standard toolsets. In this case, the designer should be aware of the technical possibilities and the limits of a given platform. In this case, i would argue that the designer should be able to write a little code and try out a few things to ascertain what might be within the realms of possibility.

How do I plan an enterprise level web application?

I'm at a point in my freelance career where I've developed several web applications for small to medium sized businesses that support things such as project management, booking/reservations, and email management.
I like the work but find that eventually my applications get to a point where the overhear for maintenance is very high. I look back at code I wrote 6 months ago and find I have to spend a while just relearning how I originally coded it before I can make a fix or feature additions. I do try to practice using frameworks (I've used Zend Framework before, and am considering Django for my next project)
What techniques or strategies do you use to plan out an application that is capable of handling a lot of users without breaking and still keeping the code clean enough to maintain easily?
If anyone has any books or articles they could recommend, that would be greatly appreciated as well.
Although there are certainly good articles on that topic, none of them is a substitute of real-world experience.
Maintainability is nothing you can plan straight ahead, except on very small projects. It is something you need to take care of during the whole project. In fact, creating loads of classes and infrastructure code in advance can produce code which is even harder to understand than naive spaghetti code.
So my advise is to clean up your existing projects, by continuously refactoring them. Look at the parts which were a pain to change, and strive for simpler solutions that are easier to understand and to adjust. If the code is even too bad for that, consider rewriting it from scratch.
Don't start new projects and expect them to succeed, just because your read some more articles or used a new framework. Instead, identify the failures of your existing projects and fix their specific problems. Whenever you need to change your code, ask yourself how to restructure it to support similar changes in the future. This is what you need to do anyway, because there will be similar changes in the future.
By doing those refactorings you'll stumble across various specific questions you can ask and read articles about. That way you'll learn more than by just asking general questions and reading general articles about maintenance and frameworks.
Start cleaning up your code today. Don't defer it to your future projects.
(The same is true for documentation. Everyone's first docs were very bad. After several months they turn out to be too verbose and filled with unimportant stuff. So complement the documentation with solutions to the problems you really had, because chances are good that next year you'll be confronted with a similar problem. Those experiences will improve your writing style more than any "how to write good" style guide.)
I'd honestly recommend looking at Martin Fowlers Patterns of Enterprise Application Architecture. It discusses a lot of ways to make your application more organized and maintainable. In addition, I would recommend using unit testing to give you better comprehension of your code. Kent Beck's book on Test Driven Development is a great resource for learning how to address change to your code through unit tests.
To improve the maintainability you could:
If you are the sole developer then adopt a coding style and stick to it. That will give you confidence later when navigating through your own code about things you could have possibly done and the things that you absolutely wouldn't. Being confident where to look and what to look for and what not to look for will save you a lot of time.
Always take time to bring documentation up to date. Include the task into development plan; include that time into the plan as part any of change or new feature.
Keep documentation balanced: some high level diagrams, meaningful comments. Best comments tell that cannot be read from the code itself. Like business reasons or "whys" behind certain chunks of code.
Include into the plan the effort to keep code structure, folder names, namespaces, object, variable and routine names up to date and reflective of what they actually do. This will go a long way in improving maintainability. Always call a spade "spade". Avoid large chunks of code, structure it by means available within your language of choice, give chunks meaningful names.
Low coupling and high coherency. Make sure you up to date with techniques of achieving these: design by contract, dependency injection, aspects, design patterns etc.
From task management point of view you should estimate more time and charge higher rate for non-continuous pieces of work. Do not hesitate to make customer aware that you need extra time to do small non-continuous changes spread over time as opposed to bigger continuous projects and ongoing maintenance since the administration and analysis overhead is greater (you need to manage and analyse each change including impact on the existing system separately). One benefit your customer is going to get is greater life expectancy of the system. The other is accurate documentation that will preserve their option to seek someone else's help should they decide to do so. Both protect customer investment and are strong selling points.
Use source control if you don't do that already
Keep a detailed log of everything done for the customer plus any important communication (a simple computer or paper based CMS). Refresh your memory before each assignment.
Keep a log of issues left open, ideas, suggestions per customer; again refresh your memory before beginning an assignment.
Plan ahead how the post-implementation support is going to be conducted, discuss with the customer. Make your systems are easy to maintain. Plan for parameterisation, monitoring tools, in-build sanity checks. Sell post-implementation support to customer as part of the initial contract.
Expand by hiring, even if you need someone just to provide that post-implementation support, do the admin bits.
Recommended reading:
"Code Complete" by Steve Mcconnell
Anything on design patterns are included into the list of recommended reading.
The most important advice I can give having helped grow an old web application into an extremely high available, high demand web application is to encapsulate everything. - in particular
Use good MVC principles and frameworks to separate your view layer from your business logic and data model.
Use a robust persistance layer to not couple your business logic to your data model
Plan for statelessness and asynchronous behaviour.
Here is an excellent article on how eBay tackles these problems
http://www.infoq.com/articles/ebay-scalability-best-practices
Use a framework / MVC system. The more organised and centralized your code is the better.
Try using Memcache. PHP has a built in extension for it, it takes about ten minutes to set up and another twenty to put in your application. You can cache whatever you want to it - I cache all my database records in it - for every application. It does wanders.
I would recommend using a source control system such as Subversion if you aren't already.
You should consider maybe using SharePoint. It's an environment that is already designed to do all you have mentioned, and has many other features you maybe haven't thought about (but maybe you will need in the future :-) )
Here's some information from the official site.
There are 2 different SharePoint environments you can use: Windows Sharepoint Services (WSS) or Microsoft Office Sharepoint Server (MOSS). WSS is free and ships with Windows Server 2003, while MOSS isn't free, but has much more features and covers almost all you enterprise's needs.