I created an app in itunesconnect on May 24th but I did't upload the binary until June 1st.
The status is still "waiting for review" - in the past the status moved to "in review" fairly quickly.
Is it normal to wait several days to move to "in review" - I am worried there was a problem and that I should reject my binary.
Thanks for any advice
Personally, I have had both of these happen. Wait a few more days and it should move to in review. If not, you can try rejecting the binary as you said and reuploading it.
Related
I have about 25 In-App Purchase objects (IAPs) that I want to go live with a new update of my app. This is my first update with IAPs.
What Went Wrong:
I created 5 IAPs, and then submitted my app with a "developer controlled" release so it didn't go to the store until I had finished creating & submitting the rest of my IAPs, which would take me several days to complete. This seemed like a very logical plan to me (it would save me 4-5 days of calendar time, and the code can handle new IAPs dynamically), and after reading Apple's (VERY UNCLEAR) documentation on IAPs, I thought it would be possible.
Several days after submission, I finished my IAPs, but upon trying to submit them iTunes Connect then informed me that no IAPs will be approved unless they work on the 'current version'. Since my update would not be published without these IAPs, clearly my time-saving plan didn't work. Bummer!
So, I rejected my new update binary, thinking I would just re-submit with all 25 IAPs. No big deal. But after rejecting the binary, the original 5 IAPs were not rejected; they are still stuck in a 'Waiting for Review', and are thus unavailable for me to add to my update in the Version Details page.
Core Question:
How can I reject my own IAPs that are in the 'Waiting for Review' state?
If there is no way, it would seem my only option is to wait for my 5 old IAPs to be rejected, because only then would all 25 be available for submission, right..?
So much for saving time. =/
my app has been rejected during the appstore approval process due to the use of private API (I'm so stupid... moreover, theunique use was almost useless).
How long does it take to have my app reviewed this second time? I'm affraid I'll have to wait 7 more days... And, since yesterday noon it is freezed at "upload received".
As far as i'm aware every time you submit a binary, whether altering an error because of rejection or not it takes as long as it takes.
In my experiences the waiting period for review has always been 7 days. However, in the run up to Christmas this can grow in excess of 2 week I have heard as people spam apple with apps attempting to get a Christmas day release date.
My experience is the way that when I wrote what is new in app "bug fixes" it use to take 3 days, but when I wrote just new features it was always at least 7 days.
I've submitted an app a few days ago and it's still waiting for review. In the meantime I've done some improvements... could I submit that new binary now or is that going to reset my waiting time so that I basically start from scratch again?
You must reject your binary that is in review before updating it. This will, in turn, place you in the back of the queue, as stated on Apple's Developer website.
The 1.1 update of my App got rejected. Then, after making a change I uploaded it using the Application Loader, during uploading the Application Loader froze and I had to kill it myself. Then the status changed to “Upload Received”. So it seems the binary was uploaded anyway.
But now, it has been in “Upload Received” for 6 days (144 hours!). Normally it changes from “Upload Received” to “Waiting for Review” in a couple of minutes. iTunes Connect FAQ: “If your app has been in the Upload Received state for more than 24 hours, you should contact iTunes Connect Support through the iTunes Connect Contact Us system.”. Apple has not responded yet to my contact forms, I’ve used the contract form three times now….
In the meantime, when in status “Upload Received“ you can’t reject binary.
I'm not going to upload it using a different App name / ID, as my reviews and top list positions will be gone...
Any advice? Just wait? Anyone knows how to deal with this situation?
Cheers Jeroen
FYI, I fixed this by editing the screenshots and re-saved the metadata.
This issue was resolved by Apple on sep 3rd, after calling them (http://developer.apple.com/contact/phone.html). The phone call resulted in swift escalation within Apple.
They resolved it by putting my App in status "Waiting for review". After that, the normal process applied, after a couple of days it changed to "In review" and after 7 days total it changed to "Ready for sale".
So calling Apple would be the best action if the mails just won't get it done. I got some really standard email responses that didn't really indicate they were looking into the matter.
There is a specific selection under contact us for this very issue. Seems to be common for them to have this under the drop down. i would use this selection under contact us as it probably goes to a specific person that handles this issue.
Frequently Asked Questions:
Why is my app in Upload Received status for over 24 hours?
If your app has been delivered successfully but has the Upload Received status for more than 24 hours, there may be an issue with your binary. For additional support, use the Contact Us module.
If your app has been in the status Upload Received for over 24 hours, contact us.
What is the normal wait time these days for iPad apps to move from "Waiting for Review" to "In Review".
Once "In Review" How long before they accepted or rejected?
This is my first app submission so wondering.
Submitted on 6th Sep.
Still "Waiting for Review"
After submitting a number of apps, as well as updates, i can say the total turn around time from submitting to available in app store ranges generally from 5-9 days. After they go "In Review" it is generally within the next business day or so to go to accepted or rejected. Hope this helps.
Note: this isn't an official report, just some gathered knowledge from going through the process a number of times.
Not directly related to your question but since this is your first submission it will go towards what to expect: Apple has officially released their app submission guidelines today, If you read through them it might save you some headache if you have broken any of their rules.