Add email recipient to all new Trac tickets - email

Is there a configuration change that can be made to Trac to send a notification to an email address only upon the creation of all new tickets? If it can't be done through config, a plugin would be the second best option, with source code modification as a last resort.
NOTE: The setting smtp_always_cc in the notification section of TracIni will send messages on all updates. I'm in need of email notifications only on the creation of a new ticket.

Does this have to be an email notification? One option you have is to create a query that will list the ten (or however many) most recently-created tickets. When looking at the results of the query, use the "RSS Feed" button at the bottom of the page to subscribe to a feed that will notify you whenever the results of that query get updated.

You could write your own ticket listener plugin (or rather, override the default one and tweak it), or write a email filter (procmail?) to remove non-creation mails.

The smtp_always_cc configuration option in trac.ini will do exactly that.
The one caveat is that it will also send an email on any updates to that issue -- not only on issue creation. This may or may not be what you want. See the TracNotification page in the help wiki for more information.
We use this feature in our product at Akiri Solutions.

Related

Is there way to further customise notification subscriptions?

Good morning.
I have a client who has a very specific notification that they want sent out.
There is a custom multi-value control on their Feature WIT that allows the user to select one or more values (that correspond with internal team names). They want a notification to be sent to a custom email address of the team that has been selected. See screenshots below.
The problem is that when creating the notification subscription, the only filter option available for that field is "changes" and I'm unable to get the value that has been selected.
Essentially I'd like to be able to do something like: "If 'ContributingTeam' = [ABC] then [send email to custom address]" but I can only do "If 'ContributingTeam' changes then [send email to custom address] but this doesn't help because I need to send the notification to a different email address depending on which team is selected.
I'm not able to reproduce your issue on my side, the drop down seems normal for the field used for Multivalue control:
Please check whether you choose the correct field, and check what type you used for the field. Also, try to create a new field and try again.

Does SendGrid support double opt-in as a feature?

Does SendGrid support double opt-in to Lists as a feature or is that something we will have to implement for ourselves?
https://sendgrid.api-docs.io/v3.0/contacts-api-recipients/add-recipients
It doesn't appear to me to be anywhere in the docs, but I thought I'd ask in case I missed it.
Not as of the current date; I asked their support staff and received the following answer:
Double opt-in needs to be implemented by you in the form/page you're subscribing your recipients. The confirmation email can be sent through SendGrid.
For Marketing Campaigns we have the SendGrid’s WordPress Subscription Widget that makes it easy for people visiting your WordPress site to subscribe to your marketing emails;
or Building a SendGrid Subscription Widget.
I got this answer from their support. It turns out we have to implement it by ourselves.
The double opt-in functionality is not something SendGrid provides as
we expect our customers to handle any opt-in practices on their side.
We apologize for any inconvenience.
SendGrid will be GDPR compliant by May, 25, 2018. Please note that
SendGrid does not – and does not currently have plans to – use servers
or data centers in the European Union to process email. Thus, SendGrid
cannot restrict data to the EU. However, neither current EU law nor
the GDPR require this. Instead, what is required is that SendGrid must
provide "appropriate safeguards" for data that it hosts and processes
on its US servers (see Art 46 of the GDPR here). SendGrid offers a
Data Processing Addendum (DPA) to provide such adequate safeguards,
which includes provisions for when GDPR goes into effect.
More info on GDPR can be found here. Our DPA can be reviewed and
signed by filling out the information here.
They do not support it. I asked support many times, which is a strange as it would seem a company of that size could spare the dev resources to build a feature that literally all of their customers need.
However, https://sgwidget.com is a third party product that provides double opt in functionality for Sendgrid accounts.
Full Disclosure: I am a developer at SG Widget.
No, indeed still today, they do not. Not in their forms, nor in their API is there simple, flip-switchable support for double opt-in. But, with email automation fairly recently implemented in their marketing services ("free" and "advanced" plans, not "essential") you can send an automated email directly upon sign-up.
My solution is to have 2 lists for new contacts, where one is a "pre-confirmation" list and the other being the "real" list. Here´s a way to use automation:
Create initial signup form, either via their sparse Web forms or via your own, using HTML/JS/PHP and API endpoint:
Create 2 separate lists, one for "pre-confirmation" emails and the other for people who confirm their addresses.
Make the form sign up new contacts to the first list, "pre-confirmation".
Create a marketing automation flow that triggers upon new signups to the "pre-confirmation" list. Make the automation trigger an email that contains a button or a link with the following link structure:
https://yoursite.com?email=user#email.com&passphrase=[phrase-you-set-manually]
where ?email= is your user´s email, substitute this in the email template/design by {{ Sender_Email }}
where &passphrase= is a phrase long enough to not be guessed. Since you only have one single email design here, and you can only enter one single phrase, unless you make a script or a hash, you make it difficult enough for people to think it was generated by a server :).
On your server/application, yoursite.com, use $_POST['email'] and $_POST['passphrase'], or whatever you name them, to validate the email clicks from your list and then enter all validated emails to the correct list using the PUT
/marketing/contacts endpoint.
you may also have to delete the user from the previous list, using DELETE
/marketing/lists/{id}/contacts, but I do think that the PUT /marketing/contacts takes care of placing the contact in only the lists specified in the list_ids field.
once the contact has been entered into the correct list, you can also have a marketing automation set up for that list, which sends him/her a welcome message.
This method takes care of double opt-in for SendGrid without using one single email credit from the Email API (transactional plan). The only catch is that we utilize one initial and one second/final list to achieve it.
Note: the initial sign-up message that here acts as the "confirm your email" message, will be tied to the first list and will require a marketing unsubscribe link in the footer. Make it clear in the bottom of the email that it is a temporary list, to not get any spam complaints. But it will not be an issue, as we wont be sending to anyone in that list except for this initial time. Unless you have a user who enters his/her email twice, after some time of inactivity when they forgot they already signed up. That could happen. But it´s a separate issue.
I think this is possible by switching the flow of a typical email subscriber. When the user clicks your subscribe button, instead of calling the sendgrid members/contact PUT api to add to your list, send an email with a link to a URL of yours that will then trigger the members/contact PUT api call.
Not sure what stack you are using but I was able to build something like this with next.js utilizing their api routes

I would like to create a script for collecting multiple subscription requests and generating an e-mail notification

We have an existing website that is built on DNN. I would like to add a script to an existing page that collects a user's request for to subscribe to various e-mails we publish and then to generate an e-mail that idenfies those requested newsletter subscription titles. Any ideas?
Data springs has some good subscription tools available, check out their suite of modules.
If you want to just collect names and email addresses with a request, the DNN Form and List module will work just fine.
If you just want a "subscribe to our newsletter" type of link on your page, you could couple that with a modal popup that shows the form when the link is clicked(Here is an excellent tutorial: http://www.dnncreative.com/Tutorials/DNNTutorialsforAdministrators/EasilycreatePopupsusingdnnModalshow/tabid/679/Default.aspx that will show you how to do it.)

How can I trigger custom emails to be sent in wordpress?

My goal is to use a user's answers to a few questions to trigger custom emails being sent to them with filtered content on my wordpress website. It seems like this is a common need, but can't find anything that allows it, or even is the right base to build a custom solution.
There are 3 main features I'm needing to do: First, the signup form lets users choose a few criteria via selection boxes.
Next, the captured information triggers an email being sent that matches the content they chose. For example, if the user says they're interested in waterskiing, the email that is auto sent would show the most recent posts in the water-skiing category.
Finally, the user responses would need to be saved to trigger actions at a later time if the content is not available yet. So for example, if they are interested in bowling, but there are no entries on bowling, nothing happens. However, once a post gets entered in this category, they are automatically emailed with that recent entry.
Any clarity you can provide here on plugins, software, etc that would lend to this functionality is much appreciated!!

How do I trigger a email in Magento when an order is made?

I need solution for the following:
1) Customer places order
2) Store owner recieves email WITHOUT price info (e.g. packing list)
What files do I need to edit (I've read lots of posts and they don't seem to mention the file paths).
Thx
Two possible ways to achieve that:
You can create a model rewrite for the class Mage_Sales_Model_Order and override the function Mage_Sales_Model_Order::sendNewOrderEmail by sending an email to the shop owner using a different template
You can set the configuration entry "Sales Email/Order/Send Order Email Copy To" to nothing (so that the shop owner doesn't get the same email as the customer), and implement an observer catching the event sales_order_place_after. In the observer function you implement sending of an email to the shop owner using a template without the price info.
I know I had a hack for it ... and then I don't have it anymore. I went through everything I could and right now, we're CCing ourselves the customer notification email. As soon as we're done with our site upgrade, I'll have to readd my hack. I'm pretty sure it's in app/core/Mage/Sales/Model/Order.php possibly in public function sendNewOrderEmail()
See this pic:
I remember hard coding in a file after the customer notification was sent, we sent another one to admin but hard coding the template ID for the transactional order notification email to 8. Now, somehow, I'm doing it the "right way" but have no idea how I'm triggering this transactional email to ALSO happen with the customer order notification.
Make your custom module in that module just send a event after "sales_order_save_after".
Catch this event in observer file and put your custum coding on observer.
Read this