Automatic updates of iPhone apps - iphone

Is it possible to automatically force an update of all installations of an iPhone app without requiring interaction from the users?
According to this thread it is impossible to do so for apps deployed on Apple's public app store, but another more recent thread describes a way to at least inform users of updates, but still forces them to take action manually. With the Enterprise Program becoming available to most companies now (the requirement of 500+ employees has been dropped) can we hope to achieve it with the Enterprise Program?
The reason I'm asking is that automated push-updates of applications are a common demand and indispensable requirement by many businesses that use mobile devices. Blackberries have always won over iPhones in the past, because they had this feature while iPhones did not. Has the situation changed now?
Update: Apparently, there is another problem. Apple has a limit on the size of app downloads of 20MB over GSM which to my understanding also applies to deployment within the Enterprise Program. Unless all users consistently have access to a WiFi connection, this is another limitation that needs to be taken into consideration.
Update 2: I have submitted a feature request to Apple. Maybe it helps to expedite the improvements.

I don't believe you can force an update, though you can:
Remotely disable an existing app, if urgent, and
Design your app such that when it is outdated it alerts the user and provides a one-tap link to download a new version (technically two taps, one to load the web page with the app and one to install the new version).
It's not the ideal system you note would be so helpful, but it's an improvement over the earlier system where users had to sync with iTunes at a desktop/laptop in order to perform the upgrade.

Related

Verifying the purchase (receipt) of another application (Mac App Store)

TL;DR: Is there a way to verify that a user has purchased another app (of mine) from the Mac App Store?
In a brief, I want to completely rebrand one of my applications on the Mac App Store. The current version is very buggy and has a user base of nearly 90% pirates. I want to shut down the old application and completely rebrand it as a new product.
However, I don't want to completely screw over my current, legitimate customer base. I am hoping there is a solution to this. The way I was hoping to go about this was to:
Create a new application – completely rebranded
Make it free
Have an In-App Purchase that unlocks the Pro version
Allow customers of my previous app to "restore their purchase" to unlock the Pro version
The new app will have extensive anti-piracy measures. Furthermore, the current application requires a connection to one of my servers. When I release the rebranded app, I will shut down the current app.
I realize the forcing users to migrate may cause some backlash; however, I am hoping that, by providing the new and improved version 100% free, the backlash will pass.
Look for the old app using NSBundle bundleWithIdentifier
get the receipt of this bundle using appStoreReceiptURL
validate the receipt
unlock functionality
Bare in mind that the terms and conditions of Apple say something along the line of "only appstore IAP should be used to unlock features; don't roll your own license mechanism"

Automatic OTA updates in an ios app which is locked down with guided access

My client needs to find a way to automatically push app updates to a number of iphone 3gs devices remotely. These devices will be in guided access mode so the users will only be able to access the app in question.
I believe we have two option for distribution:
B2B custom app via the Volume Purchase Program
In-house app released with the Apple Enterprise Program
Having researched our options I can see that over the air app updates can be achieved by either:
Building an in-app update functionality to check for new updates (Enterprise only I am guessing?) and automatically update and restart the app
Using an MDM such as http://www.air-watch.com/ (as I understand Apple Configurator must have devices plugged in via USB to work?)
I am wondering if anyone can tell me whether either of those options are possible with the devices being in guided access mode?
Or are there any other solutions, which I have missed, that can automatically manage the app remotely while the device is in guided access mode?
You can solve this with an Enterprise distributed app.
App only. Update check for an OTA-Update from your app when the app is coming to the foreground (or some other metric at your clients leisure, like added time delay, etc). Basically self explanatory; you implement a call to your clients/your API to check the version and inform the user of a new one. The update can either be optional or mandatory (preferably announced by the API and changed when needed); present the user with an alert about it. The user acts upon it and you OTA install via an ITMS link provided by your API call. And that's it.
MDM. Tbh, I'm a bit on shaky ground here. Theoretically this is all possible via MDM too, however I am not sure if it is the (varying) MDM solutions or some misconfigurations, but clients usually seem to lose control after some time.
Both. Yes, you can perfectly well live with both. MDM while everything is fine, and as a backup a well structured App+API mechanism to push the OTA updates out. This is especially useful if you have customers where some departments are under MDM and others are not. So, some may get it via MDM (and if all else fails via the App itself), the rest will get it via the App.
The tradeoffs are a matter of personal preference, if there is a fully working MDM solution in place the update will be pushed out and the user however 'malicious' can do nothing against it. But the same is true for the 'App only' solution, as you have the option to not let him use the app if he does not update (either by not providing a cancel button or, as you are in an enterprise environment and there it is allowed doing an exit(0)).
From experience I prefer any solution that has the 'App only' option as it is the last fallback if anything on client side fails. Whatever may be added on top is just sugar to the cake.
While not strictly relevant, the 'App only' solution always goes well with Push Notifications when an update came out.

Is it possible to place an app in the Apple app store that is intended for select customers but not general public consumption?

My company bosses want to create a native version of a currently web-based app that will be available to their existing customers (currently a few thousand).
They say it is imperative that the application be available for downloading from the app store.
However the app would only be of any use to customer who already have an account (and would be useless to anybody else who downloaded the app).
Is this actually possible to submit such a thing to the app store?
There are dozens of Apps in the App Store that where they are only usable if you are an existing customer. Look at all the banking related ones for example.
AFAIK, you cannot restrict the intended users when distributing through the AppStore.
What you can do is apply for an iOS Developer Enterprise Program, though you'd be installing the app directly to the devices (requires physical presence of the devices).
You could also use a service like TestFlight, though their terms probably just allow deployment for testing purposes.
What I'd go for is getting the app to the AppStore anyway, as long as your app doesn't include confidential content. You could advise in the description not to install the app unless they're your company's clients.

iPhone Enterprise app push updates to users?

If my company is a member of the Enterprise program where we can distribute apps internally for any number of users is there a good way to handle app updates? Everything I see on installing such apps is saying I have to send the .app and a profile to the end users for them to add to iTunes and then sync their device to install. Is there any way to have the user's computer or device know when I have an update to the app available or do I just have to redistribute the app file manually again and hope for everyone to update manually?
Although you can update configuration profiles over-the-air, it doesn’t appear that you can do this. Your best bet would be to implement a notification in your app when it starts to tell the users to upgrade. See the Enterprise Deployment Guide [PDF].
It might be a little late to answer this, but I'm facing the exact same problem.
After spending some time looking for a solution we've come to the conclusion that this can be done in two ways:
You can achieve a lot of things with a Mobile Device Management (MDM) server. You can force installation of applications, and perhaps this can work if you want to update. You can collect information on what version the app is running, and then perhaps directly target users with outdated versions of the app: http://images.apple.com/iphone/business/docs/iOS_MDM.pdf I don't have access to an MDM, so I haven't tried this out.
Finally, build in some kind of deprecation functionality that tells the user to update. This is what apple recommends ( http://help.apple.com/iosdeployment-apps/#app43ad802c ) (and the solution we are going for).

Alternative solutions for in-house iPhone enterprise app distribution

A client has asked us to develop a proprietary in-house app for managing their back-end systems. However, we are a small development company and I'm certain that their company does not have >500 employees.
Are there any alternative, yet similar, solutions to distributing this app to their company without going through the iPhone enterprise program?
(just to clarify: obviously, we would like to go through the official enterprise program but seeing how the company doesn't have >500 employees, this isn't possible).
UPDATE (27/09): It appears Apple have removed the 500 employee limit for the enterprise distribution See here. So this will probably be our route now (which is helpful because the app is approaching completion). I'll update this as we go through the process if anyone would like me to, so that others may get an idea of what the actual process is like.
You can submit the app as a completely free app on the AppStore but require that the user log in and authenticate to use it. That way anyone can download it but you control who can actually use it. Apple does all the distribution for you for and you don't have to worry about Ad-Hoc deployments or IT departments.
You then build a really simple configuration management system on a web host (or platform like Google AppEngine) that manages the authentication of apps.
When a user launches the free app they are asked for a username/password/whatever. That information is sent to the web-based configuration management system and confirmed. If the app receives an acceptable confirmation from the configuration management system it unlocks itself for use by that user.
The app can either re-authenticate every time it launches (useful if you want lots of control) or it can store a key file locally indicating that it has been authenticated. If it sees the local key file when the app launches it considers itself authenticated and never checks again.
Whether you use one user account per person or one for the whole company is up to you.
This style of distribution is very useful if you want to have control of who can use the app but want the ease of deployment that the AppStore provides.
Apple has accepted many apps onto the AppStore that use this method of authenticating against a remote server (Skype is a perfect example).
If you keep track of device UDID on the configuration server you can also pre-load it to allow a certain set of devices to work.
Further, nothing I have described is iPhone specific so you can use the same configuration management system and concepts on other platforms like Android (or even desktops) if you ever port the app or build other apps needing this in the future.
Also, since the action of authenticating devices is not processor or data intensive you will likely never incur a cost if you build this on Google AppEngine as you will never go over the free quotas and you will gain the stability and scalability of Google's backend architecture.
As this particular deployment is for managing an in-house back-end system deploying it through the AppStore can seem insecure because there is proprietary information embedded in the app, in particular the information that allows it to connect to and authenticate against the back-end systems.
The solution to that is to not include this information within the app and simply have that information be part of the response that the app receives from the configuration management server. Basically the app contains the logic necessary to perform its function but without the connection information it has no ability to manage any back-end system.
If you make the app authenticate every time it launches you can change the connection information on the configuration server and the app will update to the new information without any new deployment being necessary. The user just needs to restart the app. This gives your client the flexibility to change their internal network configuration without invalidating your application code. You could also make this information manually configurable within the application but then you incur an IT cost when setting up the application on each device and if you already are going to set up a configuration management system you might as well use it.
To further secure the above solution you may want to have the configuration management system be in-house and behind the company's firewall so that regardless of who gets a hold of the app they cannot connect to the config system unless they are within the company's network.
I was researching this yesterday and today, and it appears that Apple has just (within the past week) removed the >500 employee requirement for enterprise development. However, I believe you will need to develop/deploy for a particular client using a development toolkit registered by the client.
So if you do work for client A and client B, both client A and B will need to sign up with Apple as business developers, at which point you can develop apps for them (as a contractor) and use their tools to build and deploy within their enterprises. I would think it would be a good idea for your company to also be registered as a business developer.
Apple does still require you to have a Dun & Bradstreet DUNS number to sign up as a Business Developer.
About the only real choices you have are...
Up to 100 devices as ad-hoc distribution.
Enterprize distribution (requires > 500 employees)
Everyone has to march their device down to some IT-central and get built as a "developer" device. (yikes!)
Jail-broken.
Jail-broken may sound scary, but it's actually pretty advanced, now-a-days, and can be managed quite easily. Still, it voids your warrantee (unless you're willing to restore-to-factory and be not-honest about it ;)
Still, technically, it's an available option and can be made to work, if you're willing to plan it out.
Let us know what you decide, and the pros & cons of that method.
Another obvious although not neccesarily pleasant is to submit your app to the app store as an app but can only be accessed with a client password. Assuming you can get past the aapp store process this might work for you.
Olie said:
About the only real choices you have are...
Up to 100 devices as ad-hoc distribution.
Enterprize distribution (requires > 500 employees)
Everyone has to march their device down to some IT-central and get built as a "developer" device. (yikes!)
Jail-broken.
But to be clear (correct me if I'm wrong):
if you use the "Ad-hoc" distribution method, your costumers will see the app vanish after exactly 3 months.
only up to 100 devices can be used for testing (i.e. used in "developer mode") and moreover, the app will vanish after 3 months.
So, Apple doesn't give us any choice, are you really big (>500 employes)?? ok so you can do what you want etc otherwise... "byebye"
Moreover, forget about what "Bryce" said before, an app like the one he described would be rejected with the "limeted audience" motivation.
iOS is not for enterprise app....if you don't want to rely on some clever hackers (i.e. jailbreak)
Ad-hoc distribution is limited to 100 devices per app, that's true, but you can add the project n times to the apple developer center, so you can deploy it to n * 100 devices
How does apple ensure that your enterprise has greater than 500 people? I'd give it a go through the enterprise program anyway...
I would not jailbreak, I would not do ad-hoc because it is limited to 100, and I wouldn't make everyone put their phones in developer mode.
For future maintainability, enterprise mode is the way to go, so see if you can navigate your way through the process without mentioning that you might not be quite 500 users.
Also, I saw your comment about developing using MonoTouch. I would talk to Apple about this before you do anything else, because given their recent policy changes I am pretty sure this will get your app denied from the App Store and the Enterprise program.
Edit: I checked the Mono web page. It seems like Apple may still be letting mono apps in, and the Mono creators insist that it is kosher, but you might be running the risk of having your future app pulled from phones at any time.
A better edit: Straight from the mono website: Enterprise MonoTouch
It is important to point out that the new iPhone Developer Agreement terms are for AppStore deployment and not the Enterprise program that allows deployment of in-house application to users in the enterprise (using the Enterprise Deployment program).
So you might be good there as long as you can get into the enterprise program.
You can completely bypass the App-Store or Enterprise Developer Program approval process, if you develop your app as pure HTML5 solution.
This technology is called webapps. And they can be pretty advanced in functionality. You automatically have cross platform readiness and very easy deployment options (as webclip this can be distributed via .mobileconfig configuration files)
See http://www.apple.com/webapps/whatarewebapps.html
There is another solution: an own app store:
http://rhomobile.com/products/rhogallery/
unfortunately only in combination with RhoHub.
Or:
http://www.appcentral.com/
More info:
http://www.apple.com/iphone/business/integration/mdm/
http://www.cio.com/article/638175/Emerging_Tech_Alternatives_to_Apple_App_Store_For_Enterprises?page=2&taxonomyId=3002
In theory the proposed solution of publishing a free app meant for one company is not valid, since published apps in the app store should not be intended for a "limited audience" (whatever that means), according to:
http://appreview.tumblr.com/post/952395621/cannot-be-intended-for-a-limited-audience
Has anyone tried this with success? Any other ideas?