How do I set up a searchable email distribution list, accesible via webpage? - email

I work for a large company, which uses MS Exchange for Email. We have a distribution list for people to post questions, where anyone can answer. I am looking for a way to maintain a copy of this distribution list so that anyone can search it. Ideally, this would be searchable from within Outlook as well as by going to a webpage, but I will take either one. Someone has proposed to create a dummy email account, which just gets the distribution list traffic. Everyone interested in this distribution list could then attach this account. While this may work, there are several challenges with this approach:
1) It becomes problematic when you have several hundred people attaching a single email Inbox/account.
2). I need this account to be read-only, so someone doesn't accidentally delete an email from this account, thinking that it is in their personal account.
3). Our company has an auto-archive policy. This account would need to be exempt from that policy.
Any ideas?
Thanks
GS

The dummy mailbox is not a bad idea. You can give the people appropiate permissions to the Inbox folder of that mailbox.
To work around the permission issue you could either
1) create a transport agent which monitors the mailflow and dumps all messages to a database or CMS/SharePoint/whatever.
2) Create the dummy mailbox and setup a service which monitors this mailbox using push/pull/streaming notifications and dump the messages to a database/CMS/SharePoint/whatever.
The SharePoint solution would make the search option a piece of cake. But if you don't already have a SharePoint instance up and running this might be overkill.

Related

How to show brand avatar in e. g. Gmail for non-Gmail e-mail addresses?

Hej there,
I am currently try to find a solution for showing an avatar to the e-mails sent by own organization. Our e-mails are not bound to Google Workspace, because we don't want to pay for features that we're not using.
So far I added a BIMI DNS entry to our domain (currently without DKMI). I tried to figure out how other people / organizations solve the problem, but could find neither a BIMI TXT DNS entry on their domain nor an entry on Gravatar. Possibly they have an Google Workspace account, but maybe there is another solution I could not find yet.
Has anybody an idea how to get our avatar to e. g. Gmail e-mail boxes?
(Yes, I know about X-Face or Face header in e-mail, but I don't think that Gmail supports them – I also could not find them in any e-mail)
The official solution is to reference a Verified Mark Certificate (VMC) in your BIMI record. This handles all of your email addresses at once. Your logo needs to be registered as a trademark, and you will need to purchase a VMC from DigiCert or Entrust. The cost to register a trademark is roughly $660, plus attorney fees, and the cost to purchase a VMC is $1,499 per year.
The solution provided by #HTeaMeuLeu is a free alternative for anyone who can't afford a VMC.
Create a Google account with your company's email address.
Change the profile picture to your company's logo.
Wait up to 48 hours for the logo to become visible in the inbox.
Do not create the Google account using the "To manage my business" option. This account type isn't able to change its profile picture, and the account type can't be changed after its created.
For everyone else:
First, you will need complete the BIMI specification. Then, you will need to complete any additional requirements that each email service provider may have to display the logo in their inbox. This tutorial walks you through the process and explains everything you need to know.
Here’s a detailed article on how to do this for a newsletter: Logos in the Inbox: Gmail.
You basically need to create a Google account without Gmail (at https://accounts.google.com/SignUpWithoutGmail) and setup your image there.

TFS Work item solutions for attaching email communications

For a couple of days now I've been searching for a solution that integrates ongoing work item communication over email into a specific work item's history.
For example once a ticket is created, if a specific TFS email account is included in email correspondence related to a specific ticket, some service would parse the TFS email account, read the email contents and attach the conversation to the work item. I've seen other ticketing systems support similar functionality.
The major problem I'm trying to solve here is to increase productivity by automatically keeping all tickets in sync with related conversations without user intervention.
Does anyone know of any commercial or open source products that can support this functionality?
I just implemented a cloud service using SendGrid that accepts emails at [workitemid]#mycloudservice.com and appends the email to the History of the work item. So if you forward an email to 1234#mycouldservice.com, the email date/subject/body is appended to the History of work item ID 1234.
Right now I have a lot of things hard-coded to my personal usage, but I'm thinking of making it generic/configurable for public usage. The big caveat is that the TFS server needs to be internet-visible (works great with Team Foundation Service). I'll update this answer when(if) I open it up for general usage. The code that handles the SendGrid POST is here if you're interested.
There is also the TeamCompanion Outlook add-in, that gives you a button in the ribbon to attach the current email to a work item. The last round I went with TeamCompanion I found it OK, but a bit buggy, and it may have slowed Outlook down (or that could have been psychological).

email distribution list through website

I'm looking for a commercial option for managing email distribution groups through a website. Members need to be able to subscribe and unsubscribe from distribution lists, but crucially, they need to be able to send emails to the group themseleves (unlike newsletter signups like constant contact).
I understand this kind of thing is possible through open source options such as mailman, LISTSERV, ecartis, majordomo etc. However, I'm not keen on installing python scripts, working with beta, unsupported versions etc.
I'm after a commercial, hosted solution which gives me an API that I can plug my website into. The API would need options to set up new groups and subscribe to and from them.
Any suggestions welcome.
Does this work: http://documentation.mailgun.net/api-mailinglists.html? If not, send us an email with feedback.

Cpanel Addon Domain Email Migrating to Own Cpanel Account

I have a cpanel account with multiple addon domains. I am in the process of moving every website to its own cpanel account.
I have email set up on the addon domains and before I go and move the files and the database over to the new account, I want to make sure that their emails move over as well.
I don't want the users to have to change their passwords, lose any email, etc. I have a couple clients that have dozens of email accounts attached to them, and they cannot afford to lose anything or change passwords.
I believe I can assist you. I suggest you create a test/fake domain to test! You can use your hosts file to point to a fake domain at your cpanel server!
Lets get started:
I have a cpanel account with multiple addon domains.
This means each addon domain have a folder in the main user account!
/home/main_user/addon_domain.tld
I am in the process of moving every website to it's own cpanel account.
I guess you will create a new account for each addon addon_domain.tld
and move to /home/New_addon_domain_username/public_html
I have email set up on the addon domains and before I go and move the files and the #database over to the new account, I want to make sure that their emails move over as well.
For the databases there are 2 cases! We can get back to that later.
For the email accounts, the solution may not be as hard as you think, and the users can keep there emails. Better, they will not notice any changes. All you need to know is this:
1- DATA
emails data is stored at /home/main_user/mail, you can copy those folders and sym-links for and in the separated accounts your create
There you can run the command "ls -l" and you will get it. (if not paste the results here)
2- Authentication, user/password
This can be found at /home/main_user/etc , take note they're hidden files (ls -a)
the files are .passwd and .shadow
I believe that in /home/main_user/etc you will find a unique folder for each addon_domain
which will contain both of .passwd and .shadow
I don't want the users to have to change their passwords, lose any email, etc. I have a
couple clients that have dozens of email accounts attached to them, and they cannot afford
to lose anything or change passwords.
I've done this zillions of time, the users keep the same account and password.
As I suggested, before you start, try with a test domain! Or at least create a test mail account to know where the data goes (/home.../mail) and the password auth goes (/home/.../etc)
Careful, you can not have the same mail account in 2 cpanel accounts. If you move it to a new one, you have to delete it from the previous one.

iPhone Developer account: Multiple Admins?

I am doing some dev work for a client. She has a Dev License should would like to put the app under but since she is non-technical it has been frustrating since she has to be the one to submit the final app.
Is there a way for a Dev License to have multiple Admins? I have it configured so I am a developer but as such I cannot do the Distribution License. Only she can do that. Is there a fix?
If you have a good relationship to your client, you might want to ask her for her login details so you can do it yourself.
There is one other possibility though: For a similar problem I was given the advice to build & archive my app and send the archive to the client. He could then resign the app using his certs, which would eliminate the need for him to do all the building stuff, not to mention it will spare you to surrender your source code. However, this will not eliminate the need for your client to enter all the meta information and so forth while uploading the app.
For the necessary steps to resign an app, see this answer.
To answer your original question: Each developer account has exactly one Team Agent. So you need some kind of workaround anyway.
There is only one administrative or Team leader per developer account. So you really need to plan on the policy for sharing use of that account from the beginning, if the required activities of the agent need to be split up among multiple parties, if you can't have one party capable of doing everything.
A shared account can be created from the beginning (either by the owner or the developer). I recommend an ADC account be created just for this purpose, instead of just using the owner's personal account and email address ( e.g. instead of mary.smith#sample.com, create and use iosdeveloper#sample.com for enrolling as an iOS developer. )
Account credentials can be "loaned" (perhaps with password changes after use).
You can be given remote access (VNC/RDP) into the owners PC or Mac (or more secure yet, a VM session) as or after they log in.
You can talk the owner though the process over the phone (or video chat, etc.).
Or, the owner can learn how to get certificates, and build or resign and submit apps themselves, perhaps using a comprehensive script.