I created a new Facebook account and verified it with my cell phone. I even see "Your mobile phone has been successfully verified." in https://www.facebook.com/confirmphone.php address.
So, everything seems perfect.
Then, I became Facebook friends with my friend (he is also verified and already created an Application). We are trying to add ME as an ADMIN for this Facebook Application from HIS account.
Even though both are completely verified by phone, HE canNOT add me as ADMIN for that application. He is getting
Only verified developers can be added as listed developers of this application. Read http://www.facebook.com/help/?faq=17580 for details.
message all the time.
We waited more than an hour just in case the Facebook system did not recognize my new verification.
In fact, I even tried removing the phone number and get verified again.
None of above did work and still getting the message which does not allow me to become an Admin of the application.
Could you help me?
Thanks in advance
I've heard of people having all kinds of problems with the developer section of Facebook.com
One resolution seems to be to log out of both accounts and log back in again.
It turns out that, facebook itself does not accept my account and thinks it is duplicate account. And in order to make them believe the Facebook team want me to provide these below:
Our systems indicated that your account may not be authentic based on
a variety of factors. If you believe you are being prevented from
creating apps by mistake, please reply to this email with a digital
image of your government-issued identification. Make sure the
identification you provide meets all of the following requirements:
Must be government-issued (e.g. passport, driver's license)
Must be in color
Must clearly show your full name, date of birth, and photo
If possible, please save this file in JPEG image format.
I dont know why they are making such a huge problem.
In my case, I used phone number to login my account and hadn't any email attached. after adding email as a primary contact I was able to verify my developer account.
Related
How would I get the email address associated with an active Facebook App ID, if all the usual methods (such as here, and here) don't return any email information with my creator-uid?
(I simply don't get the email field returned, even when I specifically request it as per here. I don't think this is a case of this as I didn't get an "App has no owner" error, or any error whatsoever.)
I've also tried this, but I'm in a catch-22 as I can't log in to select the application first.
I'm looking for the owner email address, so I can log in to make administrative updates following graph API updates.
Other specifics:
I get the following when I hit the Graph API via: https://graph.facebook.com/{my-app-id}?access_token={my-access-token} or https://graph.facebook.com/{my-app-id}?access_token={my-access-token}&fields=email
{
"name": "my-name",
"id": "my-creator-uid" }
I've tried to recover my FB account using all emails I can think of, but FB says 'no account exists' for each that I try. (This is a data-analytics corporate account being used to gather data for 12+ months, so I can't simply create a new account/app ID and start using that instead, as app-scoped user IDs will change.)
I've also tried viewing https://www.facebook.com/app_scoped_user_id/{my-creator-uid}/ and https://www.facebook.com/{my-creator-uid}/ from another company FB account, but both get:
Sorry, this content isn't available right now The link you followed
may have expired, or the page may only be visible to an audience
you're not in.
What else would you suggest? What might have happened? I've tried to contact Facebook, but that search led me to this forum post, so I'm here. Thank you in advance for your help.
This is not a programming question, try to get in touch with the Facebook Team, if you are working with Facebook paid services (like Advertising) you might have an account representative that can accelerate the things a little bit (But this can be a really long wait).
A more realistic option is to create a new profile and an new app, also your application will be reviewed as well (Take a little less time than previous option).
I have a project where I am using Selenium to test the Facebook auth. I created a Facebook app, created a test user inside this app and created some tests using Facebook login. Until now, it was working. But during the last two weeks something changed in Facebook and my tests are failing. It is due to interface changes in permissions dialog (I am targeting the button by his id). The second problem is that I don't get the email address from Facebook test user but a proxy email which is longer than 75 characters (my db field length is hardcoded in framework I am using).
If I log in as a regular user, it is working correctly and I get this permission box:
But when I log in as the test user I created (via 'switch to' in app's developer roles), I get this box:
I tested it ~2 weeks ago and this was yet working. Today it is changed. So my questions:
How to get back the old permissions box for test users?
How can I get the real email address and not the proxy?
Thanks!
I experienced the same problem with the Auth Dialog. I tried it with some old and new apps with various settings including March/Apr. 2013 Breaking Changes enabled/disabled, but it didn't help.
However, I guess I can help you with the email problem. When you login as a test user and go to account settings page, you will see the test user's primary email addres. By default this should be a really long one like the image I attached.
Facebook Platform returns this primary email address. If you pass the Auth Dialog with your test user account and see the privacy setting page, you will find the default primary email address is shared with the app. You have to provide a new email address for the test user and set the new one as primary email address via account setting page.
Why is the Login Dialog different with a test user?
With your test user, you can see the future of login dialogs. In fact, this isn't "not working" but this is an update which was unveiled on December 2012. Let me quote:
Our Login dialogs have undergone a redesign to make it easier to
understand permissions that apps request. We've simplified
presentation and have also updated our language for greater clarity.
“Basic info” has been renamed to “public profile and friend list,” to
reflect what what is being shared. Apps accessing your public profile
get your name, profile picture, age range, gender, language, country
and other public information.
Source: Providing People Greater Clarity and Control, developers.facebook.com/blog
The reason why you don't meet this update with a regular user, is that Facebook doesn't use to update everyone at the same time. They partially launch updates depending on the country, the type of account or some other parameters I ignore.
Example of a partial update (unified_message FQL table) dedicated to developer accounts:
We are providing early access to this API for registered developer
accounts only until the new messaging system is broadly available. You
should use the message table for production applications at the
current time.
In our case, we now know that test users can access to the update, but it is also said:
We have already launched many of these improvements as part of our
iOS6 integration and are now rolling them out more broadly.
About proxy emails
In fact, proxy emails are a way for any users to keep their real email anonymous. You have to consider proxy emails.
When joining an app, the user can choose between a real email and a proxy email:
Other thing you need to expect are users who didn't validate their account when connecting to your app, a case which is possible as described here and here.
Then, why do test users give back a proxy email? Because test users (being bots and having fake emails) didn't validate their emails.
You see that in at least 3 cases (and finally, test users are a good example), you need to handle these proxy emails. They are incidentally or accidentally met by developers and they can't be neglected. For your case, you can still try to disallow tests users who have a proxy email from accessing your app. But you should accept them and shouldn't force them to share their original e-mail addresses. A better solution is that you validate the test users emails:
Connect to the test user account that gives a proxy email
Add an email address (password needed here),
Go to the email mailbox and click on the validation link,
Set the new email address as primary,
The test user should now give his original email and not a proxy anymore!
My app is a sync solution (imagine dropbox).
The user needs to sign in to access the app's features, and if he does not have any account already created, he can sign up.
The sign up asks for email id verification, and this email id is also used if the user has forgotten his password to send him one.
but Apple has rejected this app saying:
17.2: Apps that require users to share personal information, such as email address and date of birth, in order to function will be rejected
We found that your app requires customers to register with personal information to access non-account-based features, which is not in compliance with the App Store Review Guidelines.
Apps cannot require user registration prior to allowing access to app features and content that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Additionally, the requested information must be relevant to the features.
Although guideline 11.6 of the App Store Review Guidelines requires an application to make subscription content available to all the iOS devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be made optional.
It would be appropriate to make it clear to the user that registering will enable them to access the content from any of their iOS devices, and to provide them a way to register at any time, if they wish to later extend access to additional iOS devices
Please help me solve this. Many apps like dropbox/facebook require login.
I don't get the exact reason why they rejected my app.
Also, please guide about the in app purchase, why registering cannot be mandatory
Asked App Store Review people for clarification on their rejection.
They accepted it. and the app got approved :D
Its on Appstore now :)
I also Faced this kind of Problem and my app also Rejected due to this.And Again I Changed my App flow Like User Registration will be Optional. User can See all the Feature of the app with out Registration by skipping this step.If he want to do something user-specific then you can ask to register such as : (user like,comment,photo upload etc) or else he can use the contents and features which are public.
in Case of in-app Purchase You can Prompt user that if He will Register with your app he can able to use this Content in his all devices.
It would be appropriate to make it clear to the user that registering will enable them to access the content from any of their iOS devices, and to provide them a way to register at any time, if they wish to later extend access to additional iOS devices
Apple does not allow apps that require you to share person information to work, like an e-mail address.
You options are, remove the need for an e-mail address or remove account creation form you app and move it to a website.
It also states that you app is asking to create an account to access the full app and even needs the account or acces features that do not require the user to have an account. You can make those features available with out the account creating you might be able to get thru the review.
The reason apps like Facebook and Dropbox got thru the review proces is because they don't have a register option which is in app only. They redirect to a website.
I recently spoke to an Apple Rep over the phone in regards to an app of mine that was also accused of violating clause 17.2.
I explained to him that the email would be used for password recovery, monitoring transactions within the marketplace, and managing any inappropriate behavior (such as users uploading offensive or copyrighted content). The rep responded, "Sir, the clause states 'Apps that require users to share personal information, such as email address and date of birth, in order to function will be rejected'. I cannot allow you to require your users to submit their emails if its not account-based". He did not seem to understand that the emails are account-based for the very sole purpose of security.
I did mention to him that Instagram and Facebook alike require logins at startup. He simply replied, "Yes but those apps are entirely account-based."
Honestly, I felt he was blindly following Apple's Guidelines ("Because that's what it says we must strictly follow!"). He had little understanding of how social networking apps operate, and even less understanding of the law (specifically the DMCA - on a separate issue). Explaining to them how all that works proves to be futile; they wont budge because they are asked to follow Apple's BROAD Clauses as strictly as they do.
My conclusion: I had to compromise the app's user flow such that the app's registration page can be skipped, and all other functions within its marketplace were locked to non-registered users. It makes no sense.
The sign up asks for email id verification, and this email id is also used if the user has forgotten his password to send him one.
Apps cannot require user registration prior to allowing access to app features and content that are not associated specifically to the user.
It seems to me that the point is that you are asking the user to provide his email address as a step towards the creation of a user account. This is different from what dropbox and other apps do (i.e, you provide your credentials for your dropbox account, which is different from your email address, although it can be the same).
You may either remove altogether email verification, or you could postpone it to a later point when you have made clear to the user that this is required to access private information.
I got the same thing last week and this is Apple's reply:
As for the 17.2 issue, a nickname, avatar, or sharing are not inherent or specific features of those social networks, and thus, the user should not be required to register with those services, or provide you with access to their social network accounts. The user should not be prevented from using your app and service if they do not provide this information.
Instead, it would be appropriate use your own authentication method and give users the option to create a nickname and upload an avatar, independent from those networks.
Moreover, we realize that these social networks may be very popular. However, the popularity of the social network is not an appropriate reason to force a user who has not, or chose not to register and provide their personal information to those services, before they can use your app.
Therefore, we ask that you to include your own authentication mechanism to allow the user the option to register only with you, creating an account with only the information needed and relevant to your app's features.
Best regards,
App Store Review
So in short, you have to provide custom authentication and not just use Facebook. Although I've seen many Apps who do require you to login with Facebook.
Thanks,
James
It happened same for me, although the first version was approved, the second version was rejected for this reason, I added the Skip button at the landing view.
It's all summarized in the last paragraph. Apparently, your application doesn't inform the user (in a clear way) that registering is for syncing and from their reply, it seems that your application is useless without the Sign Up.
If that's the case, you should be more specific why you need the user to register.
On a side note, I personally don't like the applications/websites that force you to register before you see or try anything. I hope your application isn't the same.
I work for a iPhone game developer. We use Facebook as a way for people to register their account to easily add friends and post news of their game progress.
We have created several Facebook accounts to test game account attachment and various friend features our game has.
Unfortunately, recently added security features are preventing us from logging into our test accounts. We are being asked to enter in a cellphone number to receive a SMS with a code to enter so we can verify they are real people. Unfortunately, after a phone number is used once, it cannot be used for any other account. So at the moment, we have two accounts that can be used, and about a dozen accounts that are inaccessible to us.
I haven't been able to find any solutions to this problem and we are really short on time at the moment so I need one ASAP.
They dont want you to create accounts like that, they want you to create accounts like this
This is odd, when I have test user accounts they never ask me to confirm the account. Maybe you should generate new test users for your app at: https://developers.facebook.com/apps/{yourAppId}/permissions. Then click on Add in the test user section.
I have an issue with adding a developer colleague to the application as an administrator (it doesn't matter if he's added in a developer role, the error stays the same).
Even though the colleague has a verified account with Facebook that he uses, Facebook claims when I try to add him that he "is not a verified" user.
I assume this is a bug, as the account was disabled once by the user (not by Facebook) and has been reactivated.
Who could I contact to sort this issue out?
The other developer will need to verify himself as a Developer by going to http://developers.facebook.com/ before you can add him.
As described here:
https://www.facebook.com/help/?faq=167551763306531
you need to prove yourself worthy via a phone # or credit card.