I have an application that uses Dialogic voice boards with PRI phone lines. We make phone calls on behalf of schools and spoof the caller ID to get the school's telephone number to display. When making outbound calls, we set the school's phone number in gc_makecallblk.isdn.origination_phone_number. That works great.
The problem is that our phone vendor is using the caller ID number when determining billing rates, and so most of our calls are getting billed as in-state calls, which are more expensive. I've been told by the vendor that I need to set the BTN (billing telephone number, he also called it ANI, but I think that is a more generic term) to get the correct, out-of-state, billing rates.
I have searched Dialogic's API documentation and I have not been able to find any information about setting the BTN. Are there any Dialogic/Telephony experts out there who know how to set it?
What protocol are you talking about and is this on TDM or VoIP? I am an Aculab expert and we have similar products to Dialogic so perhaps I could help.
It could be that you simply need to set the "National/International" call parameter or edit the ANI (also known as CLI). The more information you can share, the better.
ChrisL#Aculab
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So I am trying to track more information from our order confirmation emails or shipping confirmation emails. I have read online that tracking pixels can track IP addresses, devices, locations, and so on. I have added something like the following code to our emails to track email opens:
<img src="https://www.google-analytics.com/collect?v=1&tid=UA-XXXXXXXX-X&t=event&cid=test&cn=test&cs=email&ec=pixel&ea=open&el=my_email" width=1 height=1 style="display:block;">
Is there a way to get any more data using this method? Or do I have to use some other service in combination with the code in the emails?
Is there a way to get any more data using this method?
Sure, manually crafting GA requests is called measurement protocol in Google Analytics jargon. You can add/override a wide list of fields, here's the complete list from the documentation for référence:
https://developers.google.com/analytics/devguides/collection/protocol/v1/parameters
And an article, also from official Google docs, related to email tracking with measurement prorocol (event though it is quite short):
https://developers.google.com/analytics/devguides/collection/protocol/v1/email
Bé careful for the value used with the cid parameter, as it is used to.discriminate between clients. Using the same value everywhere will count every open as coming from the same user. But I believe the value "test" provided here is just for the sake of the example.
Please also be careful not to send any PII data to GA (name, postal adress, ...)
I asked this question directly to the Google Analytics community with absolutely no answer.
The question is as follow:
I have a AI based site, which give a customer a specific aid to select the right product he/she want to buy. The front ed application is React/js based.
My site is usually a small icon on a merchant site, and the user, while he/she is navigating the merchant site, can decide to recall clicking on a specific icon.
Then my site opens and help the user to select the right product(s) belonging to the merchant site. The product are choosen and then clicked to be added to the merchant cart.
Of course, there is a written agreement between the merchant and I to be signed, and some changes to the merchant site to incorporate my clickable icon: I'd like to pass a piece of code to the merchant including the icon and all the code needed to implement this kind of application.
So, given that the merchant call my site passing a specific transaction related token and the customer info (if any) when the user click on my icon, how can I:
directly add one or more items into the merchant cart
track the action made by the user after he/she leave me site and return to the merchant one to conclude the journey with a payment, so I can later invoice the merchant for the right commission
track if the user remove some (or all the) item from the cart, so I have less to nothing commissions to invoice.
I tried to follow the instruction given by google, but they are a mess, and I wasn't able to reach any conclusion.
Any help will be really appreciated.
Adding items to the merchant's cart is possible using some live API that the client would extend, but the easiest way to do it would be just using the window.postMessage(). So, I would suggest having your button implemented as a simple iframe. That will make it possible for you to send messages to the parent page from that button. The parent page, however, has to be ready to listen to those messages and add to cart whatever ids you specify. So the client devs will have to do some implementation for this to work.
Well, no, this is a bit too much to ask for. You can ask the merchant to share that data with you so that you could improve your algos (tune them for the client) and, therefore, improve the merchant's conversion rates (which is a win-win scenario), but the merchant would have to actively either implement parallel tracking to your instance of analytics (install your pixel, if you're willing to develop one), or share their own data with you.
That's what a lot of very similar services do. Let's say, Facebook. Facebook sells traffic. When you buy traffic, you generally don't want to pay for irrelevant/badly converting tracking, so you're implementing so-called facebook pixel. Facebook doesn't do this implementation. Client's developers/implementation experts implement it and trigger various events through it, making it send signals to the FB endoint, indicating which client this is from, for which campaign, what the action is page load, purchase, add to cart... Just take a quick glance at FB documentation: https://www.facebook.com/business/help/402791146561655?id=1205376682832142
Facebook is just an example. There are many-many services that do similar pixels. It may be not about selling traffic, it may be about adjusting site look and feel based on AI, or generating discounts and customizing conversion funnels, or even simpler stuff like feedback chat performance and suggestions modules. All these and more exist as third parties and pretty much all of the established ones use pixels for tracking.
If you don't want to spend time at the moment to make your own tracking logic, then implementing a parallel GA tracking will be a pain for you (for your clients, actually). Instead, it would be easier to enrich their data with your products. Let's say, have them implement a product-level custom dimension that would "paint" products added to cart by you and share the data with you.
Note that a client who goes for it must be a very loyal client since analytics data is normally treated as sensitive and is not readily shared with third parties, not mentioning the implementation of a custom dimension (or the using the expensive product parameters) just for a third party to count their conversions. Yes, it has to be a good friend that allows this.
Finally, you could ask them installing your GTM instance or giving you access to theirs, but that would effectively give you the power to execute arbitrary code on any of their page. I would never give a third party that power.
Tl;Dr: I would suggest making your own very simple pixel. Even though it sounds now like a lot of work, it will worth it if the project itself has real potential to be useful for ecommerce.
Exactly the same as 2.
I need to know if an installation has been paid for in the past so I can provide some premium features.
Storing a payment flag in indexeddb or the file system sounds easy to defeat. Periodically asking a server and caching the response could do the trick, but I guess the user would have to be logged-in at all times (through google or otherwise) and I'd rather not impose that restriction.
Maybe if there's a way to uniquely identify a user's machine (uuid, mac address, etc) that could allow me to determine if they've made that payment?
Ultimately, this is client side JavaScript. The only means by which you can prevent use of certain features, is to put them on your server and charge for the service.
Some weak methods for preventing access include license validation, and asking the server for non-essential information (if it was essential, then see the above).
For license validation, you could create an algorithm that takes data from the user and transforms it into something else. For example, say they create an account on your website, which your server knows is a 'pro' account. You could then take their first name and email address and do some magic on it.
Here's a simple example that takes those inputs and gives us a key. In this example if our first name is "John" and our email is "john#domain.org", then our key will be fcumnflqjpBfqockp0qtifcufLqjp. However, Tony, with the email "tony#doman.org" would recieve fcumnfvqp{Bfqockp0qtifcufVqp{
You can send this key to the user, and have your code decide whether it can extract the name and email by applying the reverse algorithm.
You can reverse the strings, do various bit math, etc. It's security by obscurity. Other than an account, this is the most common method. It's used by nearly all offline software. Its kryptonite is key generators, which reverse engineer your code, and generate keys by the algorithm you use to verify them.
All the methods such as uuid, mac address etc can be easily forged imo. I think you cannot escape keeping track of user's logged-in status. Implementing something like a cookie based mechanism would be the right way to go.
Client looking into using QR codes in print advertising that will reward the visitor with a discount. Simplest solution (to the best of my knowledge) is to make the QR code point to a unique URL (ex. using a GET parameter for a "coupon code") that is used to store a cookie and then check for that cookie upon checkout to apply the discount.
Now most of the QR apps I've been looking at have embedded browsers. If the user scans the code and completes the purchase right within the app, I believe the above solution would work. But an ideal solution would allow the user to scan the code on the go and then visit the site up to X days later and still receive the discount. If a user returns to the site later they will probably use the mobile phone's standard browser app (i.e. Safari on iPhone) and not the app they originally used.
The answer to this question says that "each SDK app is given its own WebKit cache and cookie stores, so while cookies will persist within the same app, they aren't accessible betweeen apps." So it seems impossible to me to use the above solution to enable a user to scan a QR code and visit the site later and guarantee that a discount would be applied. I cannot think of any other solutions, but before I conclude that it simply cannot be done I wanted to see if there are any other solutions I am simply not thinking of (short of having the user create an account and store it server-side)
P.S. Obviously there are other devices besides iPhones but if I can't even get it to work for iPhones that would be enough of a deal breaker. In fact the variety of possibilities regarding mobile devices and QR apps makes me think there's a very good chance that it really can't be done.
There's no way to setup a website that will can automatically give the discount to returning visitors across different web clients on iOS. You'll need the end user's help.
You could have the QR code link to a special landing page that tells the enduser to bookmark the page to get the discount at a later date. If QR app can save a bookmark, the end user will come back through the QR app. If the QR app can not save a bookmark, the end user will view the page in Safari and bookmark it there.
You could have the end user register for the discount, and then send a discount code by e-mail. Merely asking for an e-mail address should be sufficient. When he returns to get the discount he will use the e-mail with the discount code.
The solution to this problem is not to tie discounts to browsers, but to humans. Humans tend to have the same address, and fairly often the same credit card number. These are things that are much more valuable to check than cookies. If a given billing address or credit card # has been used for a discount before, then deny the discount on the second usage. This will solve the problem 90% of the time (and nothing will beat about 90% of the time).
Cookies are a fine first step (low-hanging fruit and all that), and are fine to check if they happen to be there, but keep in mind your actual goal. You want a single discount per paying customer, not a single discount per app/device/blah-blah-blah. All the latter are proxies for the former. Focus on things that identify actual paying customers.
I have a web app that you can currently log into with either your email address or your username.
I'm developing an iPhone application and I'm just wondering if I should offer the ability to log in with your phone number. If this is the case, a user would first have to provide the service with a number on the web (an optional parameter).
I find it convenient on other services I use where I might not remember what email I have connected to it.
Is this a good idea?
Would you offer it in a service you were
building?
I'm trying to decide if its worth the trouble to build.
NOTE: This number would strictly be used for authentication.
I think that if your service is not about phone numbers (calling, texting, etc., e.g., whatsapp, etc.) I would not add phone number authentication for a few reasons:
Some users might be deterred to provide a phone number due to privacy concerns (no matter how hard you try to explain them that you will keep it safe)
With the phone number you will now have 3 options to login with, which is way too much. You want to keep your mobile login screen very simple
Some people may think that they might get SMSs from you or get their phone bill charged somehow
Overloads your backend
Just keep it simple...:)
To add to that, I personally prefer just email, without a user name. So many sites require user names AND impose restrictions on how this user name should be structured, so you end up with tons of them. With emails, you can't go so wrong - most people use a primary one to sign up for sites.
Hope that helps.