Facebook comments iframe does not load more - facebook

We use the facebook iframe to handle Facebook comments on our clients product pages.
However someting seems to be wrong with the "view more" comments;
it works fine for the first click, but then it stops working.
This problem only occures when you are signed in on Facebook while viewing comments. You need to be signed in to see relpies to comments.
For example this URL (site is in swedish)
http://www.have2have.se/skor/stovletter-skoletter/have2have-brands/stovletter-carola-svart
It has a total of 7 comments. At first the link says "View 5 more".
If I click the view more button, additional comments will be loaded (not 5 however, but that is another question)
and the button will change to "View 3 more".
If I click the "View more" button again it shows a loading indicatior and then changes to "View 2 more".
but no new comments are loaded.
If I keep clicking the button nothing changes, it just keeps showing loading indicator and "View 2 more".
Is there something wrong with the iframe implementation that I am not seeing or is this a bug on Facebooks side?

I have found that from time to time Facebook refuses to load additional comments, after much fruitless debugging i have had to conclude that this was/is a Facebook issue and out of my control.
I recently migrated to Disqus, which offers Facebook connect which from a users point of view is similar and allows them to comment after logging in via Facebook, Disqus allows allow you to connect through Twitter and a number of other services which is nice.
I understand this is not perhaps the answer you were hoping for however i can say based on my personal experience with Facebook Comments, Disqus ended up being our best solution.

Related

Facebook like button disappeared

Please help.
I want to add a facebook like button for my facebook page on my website, but I cannot do it because the fb like button does not show up.
When I go to the like button configurator https://developers.facebook.com/docs/plugins/like-button#configurator , and enter the url of my fb page in the 'URL to like', the like button does not show up. Even if I copy & paste the code generated from the like button configurator to my website, the like button does not show up on my website.
But if I enter a different facebook page in the 'URL to like', the like button shows up and everything works as expected.
I noticed this issue about 10 days ago.
Before that, there were no issues and the like button for my fb page was visible on my website and also in the like button configurator https://developers.facebook.com/docs/plugins/like-button#configurator.
I contacted facebook about this issue many time but they don't answer.
Why is my like button not visible anymore?
We had the same issue today. We recognized that the og:url didn´t match the data-href of the like button and so the button wasn´t shown at all (even though it was rendered) - This is also mentioned in the official documentation.
Maybe this helps someone else.
I'm currently investigating the capabilities of Facebook API, like/share/comment of public posts from a public pages, for a client. I also noticed this problem. I think that this is related to a fact that Facebook removed the option to like page posts without the page access token that must be granted to your app by a page owner. If you try to do it from the Facebook API you will get the following error:
"(#3) Publishing comments through the API is only available for page access tokens"
I was able to get like button for my page itself, but as soon as I enter the url to some of the page's posts, the button disappears. You shouldn't suppose to have problem with the share button, but if you try to use an integrated version of like+share button, if the like doesn't work, you will lose the share button too.
Here is (only) the share button Configurator:
https://developers.facebook.com/docs/plugins/share-button

Facebook Like button doesn't increment count if user includes a comment

I've been working on this for two days straight now. I'm using Rails 3.1.
My setup is like the one Lopez42 spelled out at the bottom of the page at Facebook I like button not working all the time
Unlike the other posts here, my like buttons appear fine, my comment box pops up and my AJAX calls return success.
The problem:
If I click the Like button and leave the comment blank, everything seems to work fine. The like count is updated (I verified at https://api.facebook.com/method/fql.query?query=select+url,total_count,like_count,comment_count,share_count,click_count+from+link_stat+where+url=my_url&format=json)
The post to the wall says "so-and-so Liked a link".
If, however, I enter a comment, the post to Wall says "so-and-so Shared a link" and no counts get updated (as per same test URL from above).
One other thing. I have quite a few Like buttons on the same page, each with their own URL. I've tried using both HTML5 div fb-like and the fbml tag fb:like.
Also, the facebook debug lint page gives good reports on all og tags, etc.
Anyone have any ideas?
TIA, Dan

Facebook fan page going immediately to wall after like, used to go back to the app

I use fan gates on a lot of different fan pages. The idea has always been you land on the page and see a like us to gain something after clicking like the page reloads and now the user sees the content behind the fan gate.
I noticed today that after liking a page it immediately goes to the wall, is this a bug? Is this feature deprecated? I don't have much wall activity on my pages, I'd rather users see our portfolio or special deals.
This is a bug on facebook right now, described here - https://developers.facebook.com/bugs/110015112440103
It'd be great to have an interim fix but since the code for the Like button is outside of what's accessible to the page tab, I'm having trouble imaging what a solution might look like, short of removing the address from your page to make it not a "place", which seem to be the only pages affected.
I've been having this problem for the past few days, but today I found the solution. It seems the problem lies with the new recommend dialog box on pages. This box only appears on pages for places and prevents the page from reloading. If you have a address assigned to your page then remove it and your fangate will reload in the window when liked and not redirect to the wall page. I know this isn't a preferred fix, but until Facebook fixes the new dialog box it'll have to do.

Facebook like button not working

Facebook like button not working on my site.
It goes from like back to default as if it isn't passing some validation.
http://www.imageizer.com/
Once the problem is detected and solved, I'll edit the question to represent a minimal example that will benefit the SO community. Unfortunately I can't pull out the problem out yet as I'm not sure what it is..
Here is a screencast demonstrating the issue http://see.weareinto.com/8Hbq
I believe this is a problem happening on facebook's end. But, there is a way you can fix it... Just copy the URL of your page and enter it in the Facebook LINTER tool here:
Facebook LINTER -> https://developers.facebook.com/tools/debug
I'm not sure of the exact details of why this works, but from what I've been able to gather, when you run the LINTER tool on your URL it will also update the cache facebook has for your URL. The error with the button working is on the facebook side, so by running this tool and getting facebook to update their cached data for your page, the like button starts working again. I've seen this broken facebook button occur for a few different reasons, one being that a page used to use the old facebook share button. When you add the new like button to a page that used to use a share button, the like button won't work until you run the page through the linter.
Bottom line is doing this will fix your like button. If your facebook button doesn't work on a page, run it through the LINTER tool. Hope this helps!
If you are on Wordpress and you have the "Facebook Comments" plugin enabled, uncheck "Include OpenGraph Meta Information" at the very bottom of the Facebook Comments settings page. This was screwing it up for me.

Facebook fbml add fan button to page

I'm trying to figure out how to add a Fan button to a Facebook page right next to the company name. I've seen this done on a few pages, as shown in the following screenshot.
I've added the FBML application though I can't find a great deal of information on the code required for the actual button and then how to place the button on the page. Can anyone point me in the right direction?
Many thanks.
For pages, that button is automatically handled by Facebook. If you are already a Fan of the page, the button won't appear. You should be able to "unfan" the page in your account settings.
The FBML application lets you add arbitrary FBML to the "box" that represents that application. It has nothing to do with the Fan button.
Visit the url that lets you edit your page information, on the right had side you should see something along the lines of "Promote with a fan box" -- that should be what you're looking for.
If you want to do it by hand you can use the fb:fan tag (http://wiki.developers.facebook.com/index.php/Fb:fan)
Thanks guys. Yep I delved into the hacks for this using FBML though eventually logged out and logged in with a different account and lo and behold! Facebook add this Fan Button by default now.