We are having some problems with paypal:
Notify url and status appears empty in the message details page.
The retry date on the ipn message appears in 1985:
What can we do to fix this, besides get back in time to catch that retry?
Overview:
We use basic payments
We use the notify_url param from a php redirection
it worked perfectly on sandbox and live, until you updated
The paypal ipn transaction shows the correct custom parameter
Server side:
Php + custom framework.
There are currently some issues with IPN, that are being addressed that should resolve this issue once they are fixed. If you would like to be notified once the issue is resolved, you can open up a ticket with PayPal Merchant Technical Support.
user1214454: I have the same problem which I have described here:
https://stackoverflow.com/questions/16174275/why-paypal-does-not-call-my-notify-url-but-on-sandbox-everything-works
I have contacted with PayPal but they said that paypal are sending the IPN messages to my IPN, but they are not being accepted by my IPN, what I think is not true, because when request hit my server e-mail is generated by my script and I know if something hit my server. Besides, as I said in my post in sandbox everything works as expected. I am really frustrated too because my bussiness depends on this.
Related
I am a developer and we have paypal payment sytem integrated with our shop since long.
We have implemented the notify_url paramter in checkout code and was working fine since 4 months back. But now we could see that when a payment is done, we are not notified via the notify_url we specified. But however if we check the url via the IPN simulator, we can see everythign works as expected, but not not notifying automatically when payment is done .
What could be the issue or what all do we need to cross check for this issue to be solved
Did you received any 'PayPal Instant Payment Notification Warning' email from PayPal? This email could be telling you that there's an issue with your IPN URL when PayPal trying to post back the notification to your server, and that could be the reason you didn't receive the notification message from PayPal.
Otherwise, I would recommend you to contact PayPal technical support via https://www.paypal-techsupport.com/app/ask and providing the detail of your PayPal account for them to troubleshoot on this issue.
Yesterday I was notified that a site I administer wasn't sending e-mail notifications of successful orders to clients and to the assigned people in charge of processing the order for shipment.
I made a test transaction and noticed that the return url given on the generated html of the payment button which has 2 variables like this:
http://example.com/return?var1=something&var2=something2
Was stripped by paypal to:
http://example.com/return?var1=something
Also the ipn notification wasn't triggered correctly and also the ipn url makes use of more than 1 GET variables which it seems that paypal is also stripping.
I found this other report here on stackoverflow:
QueryString values removed from the IPN endpoint by PayPal
It answers lots of questions, but the big question is:
¿Should I wait for paypal to finish whatever they are doing on their backend or should I make changes to my codebase that adapt to this undocumented changes?
Other references:
PayPal IPN Unexpected Changes
I received a response from PayPal today (3/15) that they have fixed the issue. (I submitted a report on ~3/10.) Hopefully it is fully resolved and you won't have to make any modifications.
We are requesting the following URL "https://securepayments.paypal.com/cgi-bin/acquiringweb" with cmd=_notify-validate to get the notification of VERIFIED or INVALID as per the documentation (https://www.paypal.com/cgi-bin/webscr?cmd=p/acc/ipn-info-outside), but we are receiving a completely different response. This causes problems because as a result our system doesn't behave as expected.
Response:
Error Processing Payment Error Message "This transaction can't be
processed. Please pay with another card."
Please help me why I am facing this issue however we are receiving payment successfully and everything was working fine a couple of days ago.
I have found a solution and to make it clear, https://www.paypal.com/cgi-bin/webscr URL is for IPNs and https://securepayments.paypal.com/cgi-bin/acquiringweb is for receiving payments through hosted sole solution(developer.paypal.com/webapps/developer/docs/classic/products/#HSS).
May be PayPal has changed something in their API.
I got an email from paypal saying:
>Hello <>,
>Please check your server that handles PayPal Instant Payment
>Notifications (IPN). IPNs sent to the following URL(s) are failing:
>
>url--
>
>If you do not recognize this URL, you may be using a service provider
>that is using IPN on your behalf. Please contact your service provider
>with the above information. If this problem continues, IPNs may be
>disabled for your account.
>
>Thank you for your prompt attention to this issue.
>
>
>Thanks,
>
>PayPal
Is anyone familiar with this? We got 1 payment that made through today, it updated the database and all but still I am concern if this email will be a threat to our website.
I tested the IPN url using the IPN stimulator and it worked fine. Should I need to change my IPN setting? Some forums are saying to turn off the IPN notifications. Should I assume that this is coming from the server refusing to accept the Paypal IPN? I'm so confused on what to do with this problem, let alone my client also knows.
I checked my site error logs but I couldn't find any new errors related to the my paypal IPN listener.
thanks,
If the warning message you are receiving is showing "url--", you may want to double check:
- the value set up in your PayPal Profile > Instant Payment Notification
- or the value you have inserted in your integration in the variable "notify_url" (if you are using Website Payment Standard or "PAYMENTREQUEST_n_NOTIFYURL" (if you are using API).
When you receive an IPN warning message, I'd recommend to check your IPN history (in your PayPal account) to check what is the HTTP response that your server is returning to PayPal.
You can test your IPN listener here
Find IPN overview here
I use Zapier to send PayPal IPN messages to Freshbooks to create new clients from a sale.
A few seconds earlier Zapier sends a message from my Wufoo order forms to create a new invoice (I then link them up manually after in Freshbooks).
Wufoo hijacks the Freshbooks API and my Zapier 'Zaps' from PayPal to Freshbooks fail.
I get around this by going to PayPal IPN history once per day and resending the IPN messages making the Zaps successful.
This is not too much trouble for me.
However, for the past 2 weeks or so the resend message on the PayPal IPN history page has not been working. It says successful but does not add the usual '(resent)' items to the history list and nothing is being sent to Zapier.
Is there a known issue with IPN history at the moment? Anything else I can do or just have to wait for PayPal to fix it?
Cheers,
P.
Yes, this is a known issue as I have had the same problems for the last couple of weeks. I sent a trouble ticket to Paypal and received the following response: "Thank you for contacting PayPal Merchant Technical Services. We are aware of this issue and we are working to resolve it.
I will research this matter further and update you with more information as it becomes available."
That was 4/13. I sent another message today asking for an update, but have not yet received a response.
Hope this helps.
After pestering tech support some more I got this answer:
"the update for the History is planed for next week."