I got an email from paypal saying:
>Hello <>,
>Please check your server that handles PayPal Instant Payment
>Notifications (IPN). IPNs sent to the following URL(s) are failing:
>
>url--
>
>If you do not recognize this URL, you may be using a service provider
>that is using IPN on your behalf. Please contact your service provider
>with the above information. If this problem continues, IPNs may be
>disabled for your account.
>
>Thank you for your prompt attention to this issue.
>
>
>Thanks,
>
>PayPal
Is anyone familiar with this? We got 1 payment that made through today, it updated the database and all but still I am concern if this email will be a threat to our website.
I tested the IPN url using the IPN stimulator and it worked fine. Should I need to change my IPN setting? Some forums are saying to turn off the IPN notifications. Should I assume that this is coming from the server refusing to accept the Paypal IPN? I'm so confused on what to do with this problem, let alone my client also knows.
I checked my site error logs but I couldn't find any new errors related to the my paypal IPN listener.
thanks,
If the warning message you are receiving is showing "url--", you may want to double check:
- the value set up in your PayPal Profile > Instant Payment Notification
- or the value you have inserted in your integration in the variable "notify_url" (if you are using Website Payment Standard or "PAYMENTREQUEST_n_NOTIFYURL" (if you are using API).
When you receive an IPN warning message, I'd recommend to check your IPN history (in your PayPal account) to check what is the HTTP response that your server is returning to PayPal.
You can test your IPN listener here
Find IPN overview here
Related
I am a developer and we have paypal payment sytem integrated with our shop since long.
We have implemented the notify_url paramter in checkout code and was working fine since 4 months back. But now we could see that when a payment is done, we are not notified via the notify_url we specified. But however if we check the url via the IPN simulator, we can see everythign works as expected, but not not notifying automatically when payment is done .
What could be the issue or what all do we need to cross check for this issue to be solved
Did you received any 'PayPal Instant Payment Notification Warning' email from PayPal? This email could be telling you that there's an issue with your IPN URL when PayPal trying to post back the notification to your server, and that could be the reason you didn't receive the notification message from PayPal.
Otherwise, I would recommend you to contact PayPal technical support via https://www.paypal-techsupport.com/app/ask and providing the detail of your PayPal account for them to troubleshoot on this issue.
We have this website that was running since September 2013 and relying on paypal IPN for user registration. However, this week we got a report from the client where 3 users was able to pay through paypal but was not registered into the site.
We temporary changed the paypal email('business' field) from the client's to another paypal account. Went through the process of registration and the IPN was successfully delivered. The user was created in the system, the IPN transaction was logged into our system. When we tried to changed it back to the client's paypal email account, but unfortunately the IPN did not reached through our system.
Here are some questions that I have in mind
Does the type of paypal account (ie. business or personal account) matter when sending and receiving IPNs? Could this be a possibility? (even though last year it was working perfectly fine with the client's paypal account)
We've been receiving this paypal email (below) for the past months. That email was appearing after a few months when we opened the site and we didn't even changed a single code from our IPN listener. Could this be the reason why the IPN was not sent when we use the client's paypal account? However, we always use the notify_url field since we have multiple IPN listeners.
>Please check your server that handles PayPal Instant Payment
>Notifications (IPN). IPNs sent to the following URL(s) are failing:
>
>http://<site>/payment/postback/
>
>If you do not recognize this URL, you may be using a service provider
>that is using IPN on your behalf. Please contact your service provider
>with the above information. If this problem continues, IPNs may be
>disabled for your account.
thanks,
Your IPN script is not completing successfully, so PayPal's server is not getting a 200 result back, which causes it to send repeat IPN's and will eventually disable itself as the message says.
Your web server logs should provide the info you need. Check there to see the history of the IPN script getting hit and you'll probably find some 500 results. Those should also provide the actual error that happened so you can get it resolved.
It's possible that some IPN's are working just fine but others are failing based on certain characters in payer information or other similar issues. You need to get all of that worked out in your IPN script so it can handle anything thrown at it.
We always get this message from paypal. The payments are going in and the url in the message is correct.
Is there a way to stop these messages?
>Please check your server that handles PayPal Instant Payment
>Notifications (IPN). IPNs sent to the following URL(s) are failing:
>
>http://sitename.com/payment/postbackPaypalSignUp/
>
>If you do not recognize this URL, you may be using a service provider
>that is using IPN on your behalf. Please contact your service provider
>with the above information. If this problem continues, IPNs may be
>disabled for your account.
>
>Thank you for your prompt attention to this issue.
>
>
>Thanks,
>
>PayPal
IPNs to that URL are failing. You can see the log somewhere at PayPal. You must fix your IPN handler. Check its logs too.
I'm using sandbox accounts to test SetExpressCheckout and DoExpressCheckout methods. However, I'm not receiving any IPN notifications.
My PC has public IP and firewall is off, so I'm expecting IPN posts but none are coming. Is there anything I should do (e.g. any profile settings) to start receiving IPN? (I'm using the Java SDK and passing the notify_url as parameter)
I'm also checking the "IPN History Page" from PayPal.com and I do not find any data there. Am I supposed to find IPN data in this page even if I use the sandbox accounts?
Thanks for your help
EDIT: I solved the problem by transfering my code to another server. something must have been wrong with my public IP.
Make sure you have IPN enabled in your test Sandbox PayPal account. Also, you will not see IPN messages in your PayPal account if you are going to www.paypal.com. This would only be for live IPN messages sent through your live account. If you are wanting to see the IPN messages for your sandbox transactions, you would need to log into the sandbox seller account and view the IPN messages from there.
We are having some problems with paypal:
Notify url and status appears empty in the message details page.
The retry date on the ipn message appears in 1985:
What can we do to fix this, besides get back in time to catch that retry?
Overview:
We use basic payments
We use the notify_url param from a php redirection
it worked perfectly on sandbox and live, until you updated
The paypal ipn transaction shows the correct custom parameter
Server side:
Php + custom framework.
There are currently some issues with IPN, that are being addressed that should resolve this issue once they are fixed. If you would like to be notified once the issue is resolved, you can open up a ticket with PayPal Merchant Technical Support.
user1214454: I have the same problem which I have described here:
https://stackoverflow.com/questions/16174275/why-paypal-does-not-call-my-notify-url-but-on-sandbox-everything-works
I have contacted with PayPal but they said that paypal are sending the IPN messages to my IPN, but they are not being accepted by my IPN, what I think is not true, because when request hit my server e-mail is generated by my script and I know if something hit my server. Besides, as I said in my post in sandbox everything works as expected. I am really frustrated too because my bussiness depends on this.