Accessing customer contact details with QBSDK - qbxml

Question

According to the QBSDK v12 and v13 OSR documentation, the SDK returns contact details (phone, email, etc.) for each of the contacts associated with a customer. In other words, tags within the contact. But when I query a customer that has multiple contacts associated with it, all I get is:
<Contact>Thing One</Contact> (for the contact flagged as primary)
<AltContact>Thing Two</AltContact> (for the contact flagged as secondary)
<AdditionalContactRef>
<ContactName>Main Phone</ContactName> (the main phone # for CUSTOMER, not contact)
<ContactValue>425-555-1212</ContactValue>
</AdditionalContactRef>
etc...
The phone # and email set up for each contact is not included in the response XML. This is with QB Premier 2014 and QBSDK v13. Am I missing something, or does QB not yet return the contact details, which are supposedly supported by the SDK?

Answer 1

If I understand the question correctly, you are looking for the ContactsRet element.
You should be able to request ContactsRet element using the IncludeRetElement element.
From the OSR:
<CustomerRet>
<ContactsRet> <!-- optional, may repeat -->
<ListID> IDTYPE </ListID> <!-- required -->
<TimeCreated> DATETIMETYPE </TimeCreated> <!-- required -->
<TimeModified> DATETIMETYPE </TimeModified> <!-- required -->
<EditSequence> STRTYPE </EditSequence> <!-- required -->
<Contact> STRTYPE </Contact> <!-- optional -->
<Salutation> STRTYPE </Salutation> <!-- optional -->
<FirstName> STRTYPE </FirstName> <!-- required -->
<MiddleName> STRTYPE </MiddleName> <!-- optional -->
<LastName> STRTYPE </LastName> <!-- optional -->
<JobTitle> STRTYPE </JobTitle> <!-- optional -->
<AdditionalContactRef> <!-- must occur 0 - 5 times -->
<ContactName>STRTYPE</ContactName> <!-- required -->
<ContactValue>STRTYPE</ContactValue> <!-- required -->
</AdditionalContactRef>
</ContactsRet>
</CustomerRet>