Since changed Sales and Trends interface on iTunes Connect, I can't find my yesterday's statistic. I'm just able to see least 3 day's (yesterday not including) statistics.
How can I see how much downloads/earnings I had yesterday?
P.S: Daily report section is also not works propably. Sales on daily reports and sales on iTunes Connect iphone app are different.
Itunes Connect doesn't seem to allow for viewing one day anymore.
If you're having trouble with iTunes connect, I suggest you use this free iOS app to track sales: https://github.com/omz/Appsales-Mobile
I have used it for years and it's great. It estimates r
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Several years ago I released an app (a free game) for iOS, which was largely unsucessful, settling to around an average of 5 downloads a month (terrible, I know). However, I recently happend to notice a huge (relatively) spike in downloads, up to around 300 downloads over the last 10 days.
Something seems strange about this latest batch of downloads however, for one thing they are all from China (My app is only localized for English, and never marketed outside the U.S.), and the "Active devices (opt-in only)" statistic shows 3 devices used over that same time period.
Even stranger, the "Product Page Views" statistic shows only 6 views over this same period that had 300 downloads?!
Is something nefarious going on, or might there be a benign explanation for this huge spike in downloads?
If anyone is curious, or if it helps find the cause, the app is Acorn Mayhem, as found here. (Note: this is not intended as self promotion, and if including the link violates stack overflow rules, feel free to edit it out)
in response to being put on hold:
This question appears to have been put on hold as "off topic", I don't belive it should be, it does involve tools used directly and exclusively for programming (iTunes connect, which is only used by programmers) It would not be seen by the people who actually use it if it was on superuser, and I think the number of other people who have experienced the same problem and replied in a short time shows that it is on topic and helpful to a large portion of the programming community.
There is a thread on Apple forums about the issue https://forums.developer.apple.com/thread/84146
I reported this to Apple yesterday through iTunesConnect and received a call back today (my spike started 8/16 and is just starting to trail off now). They are investigating this; the call lasted over 10 minutes. They promised to keep me in the loop so I will report back when I hear something.
same here too. a game I released a year ago had very few downloads. Over the last two months I have seen a slight increase in downloads, 1 or 2, maybe up to 5 per day, all from China. All of a sudden in the last week I have seen 50, 80, and yesterday it peaked at 123 downloads.
I should also mention, this is a free game, with AdMob adverts.
Either the people who download the game aren't actually playing it at all (not one single ad show in China) or AdMob just doesn't work in China ???
either way - I've had about 500 downloads in the last week compared to ~300 in the entire previous year.
there is an IAP to upgrade the game and remove ads, needless to say, not one single user has paid.
a very strange situation. I wish I knew what was driving the Chinese downloads but I can't find anything pointing to my game ?! Also iTunes Connect seems to say they are coming from store browsing ?!
curiouser and curiouser ...
Similar story here:
I have 2 apps, that I made about 2 years ago basically for fun. They get about 20-35 downloads per day. Since 17 Aug, they receive about 120-150 per day, all the extra downloads from China. These numbers don't have any effect on my admob performance, and no significant changes on firebase. I call them ghost-downloads.
I switched one of the apps from free to paid. The downloads for that app went down to zero (as I expected)
If you want to have an accurate real user traffic stats, check the "Daily Active Users" & "Daily Active Devices" from itunes connect as reference.
From my own stats, I can see there are extra ~100 download spike daily from Chinese market, but the DAU stays the same, which means these downloads were not initiated by users, might be a 3rd party app crawler automated the crawling for apps using simulators or automation iOS devices. So don't worry about it, the trend should go away in a while.
If you are curious which 3rd party app crawlers are downloading your apps, google "[your app name] + 应用", you should find tons of them. Websites like these crawl lots of app data and run SEO to attract traffic, and benefits from online advertisements (adsense, etc.)
I have the same phenomenon across free apps in the App store. It results in approximately 1000 downloads from China per day, spread pretty evenly across about 15 apps. Each app download is around 100-200MB so that implies a reasonable burden on the App store servers if it is happening with other apps also. I contacted Apple and they did not seem to ask anything but questions that clearly indicated a complete lack of interest in understanding the issue. They suggested that the problem was not a problem but a volume download program. They then asked to see screenshots from affected users.
The exact same thing happened to me (hundreds of extra downloads per day from China only) within the past week. It's not just one app but every one I have created so far. At first I thought it was an iTunes Connect bug but maybe my apps were just featured somewhere public? There are over a Billion people there after all. ;)
I would like to confirm this, and share some data as well. Take a look. The deviation in traffic started around mid of July, and all of my apps have been downloaded roughly in the same amount. Few days ago I noticed that downloads returned to their normal level. All of abnormal purchases took place from China. Maybe this will shed some light on the source, but I doubt that this traffic generated by real people.
At first I thought this was great news, a lot of downloads, but then my cynical side popped in. Perhaps they are downloading the IPAs unzipping them and looking at the source code. They would only have the front end, but that's half the solution. Here is an article about pirated apps
https://www.cultofmac.com/224075/china-has-its-own-app-store-that-lets-users-install-pirated-ios-apps-without-jailbreaking/
You want to look for ways to obfuscate your code.
Updates:
By the end of September my abnormal Chinese ghost-downloads have disappeared. Everything is back to normal.
On the 8th of September I experienced something much more extreme an unexpected: Approximately 6000 "downloads" from Sweden. It happened only once.
what are the advantages and disadvantages in using Flurry or Localytics?
I can't answer about iOS, but the Android libraries for Flurry had a very half-baked feel to them when I tried them out about 3 months ago. There's a lot less power in their stats reporting and drilling down through the data can be like pulling teeth.
Additionally, I was getting wildly inaccurate session counts in a small closed beta test of my app (1000 sessions reported in a few minutes from one device). When I contacted Flurry support, it took them nearly a week to get back to me and then all I got was a fairly useless stock response. That alone knocked them straight off my list of potential analytics providers.
I've used Localytics on Android for hundreds of thousands of total installs at this point and am quite happy. Android gets treated as a first-class citizen (rather than feeling like a bolt-on on Flurry or even Google Analytics), and they have a pretty nice looking UI with a lot of good drilldown controls.
Both services are free and both services provide the same basic functionality of providing app analytics (e.g. number of users, type of devices, how the users are interacting with the app, etc.).
I have used both services for Android, although I am currently using Localytics because the Localytics library is open source. The Flurry library is closed source. Open source has the advantage that you can modify the library, as well as see exactly what the library is collecting.
Using flurry in your app you can trace your app, Suppose you want to track that this button pressed how many times ,You can use flurry it shows that in this location this app is used and that button is pressed that number of times.
DISADVantage:- Flurry is very slow it gives you results in 14-15 hours.
ADVANTAGE:- it is free
OTHER :- in place of flurry you can use google analytics(free) and omniture(Paid but give result faster)
you have to register yourself in flurry.com
Both of them store the data in public area. Although the data is so-called privacy, but it's not on your own server.
Flurry is free but provides much less detailed information, and flurry also only accepts up to 10 parameters per event. Localytics makes it easy to sort your data in many ways. For example I can look at all my users for the past week, now I can view users per day, or per hour. Then I can split the data to show me which users that played in the last week started playing the game for the first time, and then I can view that chart scaled to 100%. I could then add a filter so that I'm only looking at data from the users that started on a specific date, or specific week, or even multiple specific dates/weeks/etc. There are only a few things that I'd like from the localytics website that they don't provide, like retention data for days 8-13, or 15-27, or past 28 days, but those things can all be done through SQL queries.
Basically, flurry is free, but basic compared to what you get from localytics. Localytics I believe is free up until 10k MAU (monthly active users). Using localytics over flurry has made a huge difference on the product I'm on, we have been able to make much better decisions based on data.
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Justr wondering, how are your iOS download/purchase stats tracked? Are they stats from the previous day or further back (like froma week ago)? How does one get paid by Apple? Does it involve submitting US tax forms or something similar?
Just wondering how Apple compares to Microsoft with the way they handle developer app licesnes for their respective phones... Also how do they show up on popular download lists?
With WP7 apps don't show up on the popular download lists until 6 days after the app has been released and until then it's only on the 'new' list, you don't get download stats for apps until six days after it's released and you only get stats from six days ago and before. You have to sign up with tax information and other similar things with microsoft (bunch of strange IRS tax forms need to be filled in and sent in).
Thanks for any input!
You sign a contract online, and submit banking info. You get paid "within 45 days of month end" though I usually see payments within 30 days.
Payments only go through when you have $100 (or $150 I forget) in credit for that particular country. This means for countries where you don't sell a lot you will have a rolling credit for months on end. Edit: apparently this isn't the case anymore?
Stats are accessed through iTunes Connect. They refresh at around 3am pacific time with yesterday's stats. You can access daily stats for the past ten days, and weekly stats for the past ~30 weeks.
Edit: weekly stats are the same as daily stats, just viewed as a coarser scale. Daily stats allow you to see trends like a single spike in sales from a blog posting, or which weekday you sell the most. Weekly stats are good for overall trends (are your sales trending up or down?)
Also as mentioned in the comments, there a number of websites and apps that do long term tracking and statistical analysis on app sales figures.
I am new to iphone stuff. After deploying an application in iTunes is there a way to find out the number of iphone/ipod touch which has installed / uninstalled this application ?
During uninstall the user is asked to rate the application, how to get that information with a developer license credentials ?
Apple tells you the number of sales (and the number of upgrades) in iTunes Connect. What they don't tell you is how many people have uninstalled your application or, more importantly, how many people are still using it n days after installing it.
You may be able to get this information (and more) using one of the third party analytic tools such as Flurry, although Apple has recently started to object to service like them. Another option would be to gather the same kind of information on your own server.
It would be really nice if Apple provided better information but, unfortunately, they don't at the moment.
All this data is provided through Apples iTunes connect site
https://itunesconnect.apple.com
Additionally you could subscribe to one of the support sites like
http://www.appfigures.com
which will give you nice graphs on sales etc
You should also take a look at Flurry Analytic's. Not only will it tell you how many unique devices it has been installed on, but you can add events as well. So lets say your app has a "Featured Listings" area or something like that. Flurry will log how many times people enter into the "Featured" area. It will help track conversion rates...
Also shows you the navigation path the user took. So they click on , "search", then they click on "homes", then they clicked on "featured"... yada yada yada... it provides excellent information.
If your app uses Core Location you can even see a dot on a map as to where the user was when they did all of this.
http://www.flurry.com/
-LT
The information provided by iTunes Connect is the number of downloads of your app. The ratings and reviews are actually not provided via iTunes Connect, but you can find it indirectly on the app store.
There are some services that aggregate all this information for you. A new one is www.appannie.com which shows you both downloads and ratings.
For number of installed Apple just updated https://itunesconnect.apple.com site you can adjust the date range in the middle of screen (using the slider) or by adjusting the dates on top left corner after navigating to sale and trends screen to see how many downloads you have had.
If you deploy an application through the iTunes app store, what usage information do you get from Apple? Do you only get the number of downloads/sales, and does this differ for free vs. paid apps? Do you get any information regarding how often it is used, crash logs, demographics info, etc? Is the only way to build hooks to your own server to track this information and would such an app even get approved?
I've seen articles such as this one that includes quotes like:
only about 20 percent of users return to use a free app the day after they first download it and by 30 days out, less than five percent are using the app.
Is that based on surveys, or is it data that comes from Apple? There doesn't appear to be much publicly available data except when Apple shows the top applications, but that is just based downloads or ratings, and nothing deeper.
Most of this information comes from companies like Pinch Media and Admob. They supply libraries you can include in you app which inform their servers of events in your app (specifically launch but also other events decided by you).
They use these events to provide aggregate information on iPhone apps. Several reports have been published recently referencing this data.
You only receive usage information if you somehow program the reporting of such information into your app.
Number of Downloads (Sales if a non-free app) and more recently crash logs are the only information you receive from Apple. you do not even receive personal information about WHO is was that bought your app, only that they did.
You won't get usage statistics from Apple, only download and sales statistics. The reporting is slightly different for free apps(as they won't show up in the financial report), but basically the same information is provided.
You can however track usage information on your own by having your application ping a remote server every time the app is accessed. You can use the unique device id to track a specific user. This will be dependent on internet access for the iPhone/iPod Touch.
Apple does give you how many downloads have occurred as well as what countries they are from. If you want more detailed usage statistics you will have to go to a third party solution, or write it yourself.
Unless Apple is secretly sending usage information when an app is opened, I don't see how anyone can get aggregate statistics about the whole app store. When I upload an app, it is in binary format, and it is probably unlikely that anyone adds in their own code to secretly do this.