My app was removed from sale, how do I re-enlist it? - app-store

A co-worker removed our app from purchase due to a bug in it.
The new version is now reviewed and I want to re-enlist the app. I just can't find how.

If you check the Status History of your app, it will say for the latest version: Developer Removed From Sale*
With the footnote pointing out:
*This status indicates that the app has been removed from sale in all App Stores worldwide. To resume selling this app, go to the Rights and Pricing page and select at least one App Store where it will be sold.
Go to the app overview, and select Rights and Pricing:
Then click the Select all button or make a more specific selection in the matrix below.

Related

App Store does not show my app even app is in ready for sale state

My app is in ready for sale state on 13th apr. 2016 but still not reflecting on app store. it's 48 hours complete. In itunes connect it showing Ready for sale and I've not set any Available date for release this version.
One of the reason for this can be you are in a country where your app is not available. Go to iTunes Connect :
My Apps -> Select Your App -> Pricing and Availability -> Availability -> Edit
Check if your countries check box is selected. If not and you want app to be available in your country then select the check box and save the changes.
By default your app should be available world-wide, but it's still a valid point.
Another issue could be that you still have to sign/agree to the distribution agreement (if it's a paid app).
It would certainly help us to answer your question, if we could get a link to your app. Is it a brand new app or an update? Also what happens, if you click on the link direct in iTunes Connect? (Under App Store Information / App Information)
Finally i resolve this by make simple text change in what's new text and save it after 1-2 hours it reflect on app store.

App Store does not show my app after approval

I developed iOS app, and I uploaded binary of my app on 19th August 2013.
Today(23rd August 2013) I got mail from Apple saying that "your app is Ready for sale" with Green dot in my iTunes Connect. but it doesnot show any links to my app in in App Store in my iTunes Connect account
This is my first version of app,
Here is screenshot of my rights and pricing section from my iTunes Connect account.
How should I live my app in app store or it will be automatically live in the store ?
:
Thanks in advance.
Just happened to me too.
Go back into app description, and make a simple
edit. Save it.
Two minutes later it will be ready for sale.
I might be wrong, can't remember connect that well, been a few months since I last published an app.
Check the following:
Price Tier Selected
That you have selected some countries stores where you would like the app to be sold (distributed)
Lastly it might take about 24 hours for the app to propagate to all app stores.
Check again tomorrow on the store. Your release date does look in order since it is a historic date.
From Apple's FAQ:
My app status is Ready for Sale but I cannot see my app on the App
Store. Why? The following factors could prevent your app from showing
up on the App Store:
Make sure to check the status of your agreements. If the agreement
status is Pending Contract, you may have to agree to the PLA or Paid
Applications agreement or complete the associated bank and tax
information for that agreement.
Make sure the availability date
provided in the Rights and Pricing section is prior to today's date.
If the date provided in the Rights and Pricing section is in the past,
make sure you made your app available in at least one App Store
territory.
If your app was scheduled to go live within the last 24
hours, the app may still be updating in the App Store cache. Once the
24-hour caching window has passed, close and open iTunes and search
for your app again. You can also click View in the App Store from the
More tab on your app's page in My Apps.
If you have checked the factors above and the app is still not on the
App Store, contact us.
As "Apfelsaft" says, any pending contractual conditions can block the availability of the app in the store. This is my case.
I faced the same issue.
No need to wait, just go to the App Description, make a small update.
Then in less than 5 minutes, the app is available.

can we reject app after getting apple approval?

i have uploaded new binary as a new version of my application and at the time of uploading binary, i select the option that "I Will Release this version" means i just put it in "Hold for Developer Release".
Suppose my application is approved by apple and i dont want to release that version then what i have to do.is it possible to reject that binary or remove that version from iTunes connect?
From itunes connect guide
NOTE: You can only use the Version Release Control on app updates. It is not available for the first version of your app since you already have the ability to control when your first version goes live, using the Availability Date setting within Rights and Pricing. If you decide that you do not want to ever release a Pending Developer Release version, you can reject your binary to submit a new one.
You are not permitted to skip over an entire version
From this, we can remove that option from our application at any version upload. but can we reject after application is approved by apple?
Yes you can reject it!
Click on your "New version" > "Binary Details" > "Reject Binary"
To reject a approved release, select the approved release in iTunesConnect and at the top of the profile is a link "Cancel this release"
Paras, once you submit a new binary, it goes to the end of the queue for review!
I see a few possible cases related with your question:
You have no app yet, you submitted an app and waiting for review. Assume that you found a problem with the submitted app, and you wanted to provide a new one. Just submit the new binary, but remember, it will replace the original submission, it will go to the end of the queue and it will wait for review as before.
You have an app on the AppStore, and you wanted to provide an update for the app. As usual, submit your app, and wait to be notified. Once it is approved, your new app will be available to your users.
You have an app on the AppStore, you want to remove it from sales immediately, and provide an update: In this case, you can go to Manage Your Apps in your iTunes Connect, select the app and click on Rights and Pricing then choose an Availability Date in the future.
You get a warning message as following:
"You have selected an Available Date in the future. This will remove your currently live version from the App Store until the new date. Changing Available Date affects all versions of the application, both Ready For Sale and In Review."
That is fine, your app still in the store but not be in the sales. Now you provide your update and wait for the approval, once you get it, go ahead and set your app's availability date accordingly!
I hope that answers your question, and good luck on the mobile apps :)
Read what they say. The answer is right in front of you :)
'If you decide that you do not want to ever release a Pending
Developer Release version, you can reject your binary to submit a new one'
You can remove your app from the AppStore any time you want.
For that, simply go to itunesconnect.apple.com and on the "Manage your Application", choose the "Rights & Pricing" button then click on the "specific stores" link.
From there you can select in which stores your app will be in sale. You can then deselect all the countries so that your app won't be visible in any store.
From the iTunes Connect portal:
Select the App Stores where your app will be sold. Note that if you deselect all territories, your app will be removed from sale in all App Stores worldwide.
Bit of an update.
If you have an app with Developer Release and
The app has been approved then
The Web iTunes Connect does not provide any method to reject the binary, only a release button.
There is however a Reject Binary option still available on the iPhone iTunesConnect App.
So if you find yourself with this issue
Start the iTunesConnect App
Select the manage option
Tap on your apps pending version release
Select the 'Reject Binary' button
Hope that helps.
I was not an admin but an app manager in App Store Connect. I did not have permission to remove the app but I was able to withdraw from the sale in order to pull back acceptance.
Pricing and Availability -> Availability -> Remove from sale
It appears that you can not reject a app after it is approved by Apple. One possible sequence is to release the approved version for sale in only some tiny country for an hour, then remove it from sale and submit a new update.

Deleting an app in iTunes Connect

Apple has introduced the possibility of deleting an app. Quoting the iTunes Connect guide:
If you have created an app in iTunes
Connect that you no longer need to see
or manage, you can delete it from your
iTunes Connect view. Deleting your app
will not allow you to re-use your SKU
or App Name and you will not be able
to restore your app once deleted.
So far so good. Then it gets slightly confusing:
If you are selling your app to another
developer for their own distribution
and need to remove it from your iTunes
Connect account, we recommend that you
use App Delete so the App Name will be
freed up for their use.
Does this mean that I won't be able to reuse the name in my account, but other accounts will? Has anybody tried this?
Please see Removing an App From Sale (page 92) section on iTunes Connect Developer Guide 6.3
Click "Rights and Pricing"
Go to the sale territories section. There is a link near the end
Click on the "Deselect all" button to uncheck all App Store territories.
Click on the "Save Changes" button.
After removing all assigned territory checkboxes from your app in the Rights and Pricing section,, the status
changes to Developer Removed from Sale and your app will not be seen on the App Store within 24 hours.
It's possible to salvage the situation. I also made a mistake and forgot to type com.XX part when entering the Bundle ID. My app was not live yet, but once you submit BundleID, it's not possible to change it.
What you can change though, is the "App Name". Thus:
Change the app name into something bogus
Add new app, now using correct Bundle ID and type the original name
Re-upload everything
You could reuse the App Name of the app you have deleted if you change the Default Language of the application information.
Full details here: http://hesh.am/2012/01/recovering-a-deleted-app-name-in-itunes-connect/
I just ran into this today trying to submit my app. I used an incorrect bundle ID and nievely assumed that deleting the app from iTunes Connect would release the app name and SKU for me to reuse when I recreated the app. Not so. Now I get these two errors:
The SKU number you entered has already been used.
The App Name you entered has already been used.
You are correct when you say their documentation is confusing. What the heck is "App Delete," and how is it any different from the "Delete Application" button in iTunes Connect?
I only hope I'm not screwed with regards to my app name being unavailable forever. I've contacted Support so here's hoping...
Simple steps for Deleting/Removing app from iTunes Connect:
iTunesConnect>App>Rights and Pricing>specific stores> Deselect All> Save
Change app status: Developer Removed From Sale
After 24hours app will be removed.
when you delete an application from iTunes Connect you can't upload with the same App Name and SKU in the same developer Apple id. This resource is for migrate an App for another company or individual developer. Ex. when an App was sold.
Follow Below Steps
Login into your iTunes Connect with your developer id: https://itunesconnect.apple.com
Click on App Icon
Click on Rights And Pricing
At the bottom This app will be on sale in all App Stores worldwide.
Or, you can select specific stores “here”. Click on here button to open all specific app stores.
Click on the “Deselect All” button to uncheck all App Store territories.
Click on “Save Changes” button.
Now when you save all these and go to back to your App icon home screen. There will be one more button appear “Delete Application” after “Set Up iAd Network”.
Click on Delete button and read instructions.
Your app will disappear from the app store within 24 hours.
Refer to: see Removing an App From Sale (page 92) section on iTunes Connect Developer Guide 6.3
Follow Instructions Below:
Click "Rights and Pricing"
Go to the sale territories section. There is a link near the end.
Click on the "Deselect all" button to uncheck all App Store territories.
Click on the "Save Changes" button.
Now when you save all of these and then go to back to your App icon home screen there will be one more button that will appear called “Delete Application” located after “Set Up iAd Network”
Click on that "Delete Application button" and read instructions
After removing all assigned territory checkboxes from your app in the Rights and Pricing section, and clicking "Delete Application", the status changes to Developer Removed from Sale and your app will not be seen on the App Store within 24 hours. The name you were using for your app will also become freed for other developers' use.
Hope this helps!!!

Removing App ID from Developer Connection

How do I remove an App ID from the developer program portal area? I mistakenly added a couple of app id's under the wrong login and would like to remove them, but I am not seeing a way to do so.
Update: You can now remove an App ID (as noted by #Guru in the comments).
In the past, this was not possible: I had the same problem, and the folks at Apple replied that they will leave all of the App ID you create associated to your login, to keep track of a sort of history related to your login.
It seems that they finally changed idea about.
App IDs cannot be removed because once allocated they need to stay alive so that another App ID doesn't accidentally collide with a previously existing App ID.
Apple should however support hiding unwanted App IDs (instead of completely deleting them) to reduce clutter.
In the iOS Dev Center developer navigate to "Certificates, Identifiers & Profiles > iOS Apps > Identifiers > App IDs"
Find the app id you wish to delete, highlight it and select "Settings". At the bottom of the resulting screen there is a "Delete" button.
Previously the only way to do this was to use a Safari & Chrome extension written by Simon Whitaker
app-id-sanity downloads
It gives you an "Active" checkbox next to all your App IDs and allows you to relabel them to alter how they appear in the App ID drop-down when creating new provisioning profiles.
As of Apr 2013, it is possible to delete App IDs.
As of Sep 2013, it is impossible to delete App IDs again after the big outage.
I hope Apple will put it back.
As of mid 2014, it is possible to delete App IDs again. However, you can't delete id of apps existing in the App Store.
Delete application IDs is allowed. Make sure you deleted all certificates, APNS certs and provisioning profiles associated with your application. Then go to Identitifies --> App IDs, select the application ID, Edit and Delete button should be enabled.
As #AlexanderN pointed out, you can now delete App IDs.
In your Member Center go to the Certificates, Identifiers & Profiles section.
Go to Identifiers folder.
Select the App ID you want to delete and click Settings
Scroll down and click Delete.
When I do what explains some answers:
The result is:
So, anybody can explain really really how to delete an old App ID?
My opinion is: Apple does not let you remove them. I suppose it is a way to maintain the traceability or the historical of the published.
And of course: application is no longer available in the App Store. It was available (in the past), yes.