My company is building out a platform that will be syndicating content to several thousand pages at one time. How can we do this without being marked as spam? Additionally, what can we do to apply for an account manager that we can work with more closely?
Here are the current concerns:
Posts could require hours / days to complete at this scale (because of the needed delay between posts to prevent the posts being marked as spam *)
Facebook could potentially black list our platform altogether because of a misunderstanding regarding the nature of the syndicated content
Lastly, we have a strong desire to acquire a Facebook Account Manager to assist us in maintaining compliance.
* Please note, the pages that are receiving this content are all opted in to the platform. These are business pages started by unique individuals within a company representing a single brand.
Best Regards
Related
Is there any way that we can collect data by asking the questions when someone wants to join the group. And we collect the data when we approve the joining request or sometimes programmatically?
Could you please elaborate on how we can use Facebook GRAPH API for fulfilling the above purpose?
Check out GroupTrack CRM...it's a CRM that is integrated into Facebook via a Chrome Extension. It does exactly what you asked (one click to approve individual or all pending members while also saving their answers to your questions and adding them to the CRM), along with a ton of other awesome stuff.
Keep notes and tags, track sales funnel stages, bookmark posts and comments, set follow up tasks with reminders, and more across unlimited Groups. Everything is synced in real time with a web app as well, so you can access your contact information from anywhere, plus it can be set up to integrate with external systems (Google Sheets, Streak, and Kartra at the moment, but many more to come).
Lastly, GroupTrack supports teams, so if you run a Group with other admins, you can share access to the CRM and have everything kept in sync. It's awesome!
I was asked by facebook to submit my app for an app review to get further access to some fields in their Graph API. I have done so and today I got a message from them:
The permissions and features review for (my app name) is complete.
Next, we'll verify your business. To do this, you may need to provide
documentation like a business license or utility bill.
The problem is that I have no company and therefore no documents to prove that I have one. I have created and launched this app as an individual and I just want access to few fields from their Graph API.
Please what should I do? I wanted to write them directly, but I haven't found something through what I can contact them.
New limitations
This is the new Facebook's policy. It looks like access to for example user_friends will be now limited to companies which can afford to implement advanced security systems.
Their requirements seem to be similar to the new European regulation - GPDR. These breaking changes are most likely caused by recent lawsuit related with Facebook & Cambridge Analytica and Mark Zuckerberg's promises during his testimony in Congress.
Facebook requires now to verify your business for some permissions:
If you don't pass app or business review, you will loose access to these APIs after August 1, 2018.
Influence on mobile applications
It's a really bad news for small applications, most likely it will kill Facebook integration.
They don't even provide any form to contact and discuss it, when you click on "support" you are forwarded to support page for Facebook Analytics.
If you have a small company and creating apps for fun, their terms are very demanding and could cause a huge problems for your business in the future. Therefore you should decide if it's worth to risk in exchange of displaying friends.
Interesting things about their requirements
When you start business verification process, it asks about company details, if you provide these, you will be asked to sign a contract with Facebook. I encourage to read carefully their terms, because they ask you to:
provide them from time to time upon a written request access to your books, records, agreements, services, facilities etc. which relate to user data in order to audit your security mechanisms and procedures,
cover review costs and expenses if they detect any noncompliance with their terms or security requirements.
Good luck to small apps...
References
Facebook Login Changelog - here you can check which permission requires app review, business verification and contract,
contract with Facebook is not published, you will receive it when you start a business verification,
short overview of Mark Zuckerberg's promises,
post on my blog with this answer,
from Facebook Login Changelog:
In order to help protect people's data, we're now requiring that an increased number of permissions go through the App Review process. For certain permissions, we are also requiring business verification and a contract between your business and Facebook. Businesses can be verified by providing forms of documentation including utility bills, business licenses, certificates of formation, articles of incorporation, tax ID numbers, and others. The contract introduces additional security requirements and other provisions around data.
August 6, 2019 - Update
Finally, the time has come. Permissions were supposed to stop working on August 1, 2018, but actually Facebook has given one extra year. Yesterday I received this e-mail:
As of September 4, 2019, MY_APP_NAME will no longer have access to the
following permissions or features:
user_friends
I was asked by facebook to submit my app for an app review to get further access to some fields in their Graph API. I have done so and today I got a message from them:
The permissions and features review for (my app name) is complete.
Next, we'll verify your business. To do this, you may need to provide
documentation like a business license or utility bill.
The problem is that I have no company and therefore no documents to prove that I have one. I have created and launched this app as an individual and I just want access to few fields from their Graph API.
Please what should I do? I wanted to write them directly, but I haven't found something through what I can contact them.
New limitations
This is the new Facebook's policy. It looks like access to for example user_friends will be now limited to companies which can afford to implement advanced security systems.
Their requirements seem to be similar to the new European regulation - GPDR. These breaking changes are most likely caused by recent lawsuit related with Facebook & Cambridge Analytica and Mark Zuckerberg's promises during his testimony in Congress.
Facebook requires now to verify your business for some permissions:
If you don't pass app or business review, you will loose access to these APIs after August 1, 2018.
Influence on mobile applications
It's a really bad news for small applications, most likely it will kill Facebook integration.
They don't even provide any form to contact and discuss it, when you click on "support" you are forwarded to support page for Facebook Analytics.
If you have a small company and creating apps for fun, their terms are very demanding and could cause a huge problems for your business in the future. Therefore you should decide if it's worth to risk in exchange of displaying friends.
Interesting things about their requirements
When you start business verification process, it asks about company details, if you provide these, you will be asked to sign a contract with Facebook. I encourage to read carefully their terms, because they ask you to:
provide them from time to time upon a written request access to your books, records, agreements, services, facilities etc. which relate to user data in order to audit your security mechanisms and procedures,
cover review costs and expenses if they detect any noncompliance with their terms or security requirements.
Good luck to small apps...
References
Facebook Login Changelog - here you can check which permission requires app review, business verification and contract,
contract with Facebook is not published, you will receive it when you start a business verification,
short overview of Mark Zuckerberg's promises,
post on my blog with this answer,
from Facebook Login Changelog:
In order to help protect people's data, we're now requiring that an increased number of permissions go through the App Review process. For certain permissions, we are also requiring business verification and a contract between your business and Facebook. Businesses can be verified by providing forms of documentation including utility bills, business licenses, certificates of formation, articles of incorporation, tax ID numbers, and others. The contract introduces additional security requirements and other provisions around data.
August 6, 2019 - Update
Finally, the time has come. Permissions were supposed to stop working on August 1, 2018, but actually Facebook has given one extra year. Yesterday I received this e-mail:
As of September 4, 2019, MY_APP_NAME will no longer have access to the
following permissions or features:
user_friends
According to facebook platform policy, we cannot send promotiona via page_message_subscription, however in the case that user intend to receive message regarding update in promotion for example in an subscribe to flash-deal. Can I send a news that there's a promotion updated and let user click to view the promotion (using normal page_messaging permission)
The documentation for pages_messaging_subscriptions clearly states what are the allowed cases where you can send subscription messages:
Reference
Eligible use cases include: News: Bots whose
primary purpose is to inform people about recent or important events
or information in categories such as sports, finance, business, real
estate, weather, traffic, politics, and entertainment. Productivity:
Bots whose primary purpose is to enable people to manage their
personal productivity with tasks such as managing calendar events,
receiving reminders, and paying bills. Personal trackers: Bots that
enable people to receive and monitor information about themselves in
categories such as fitness, health, wellness, and finance.
When you apply for approval Facebook are saying you have to specify in which of these use cases your app falls into. I don't see how you can place frequent promotional updates in any of these.
No promotional content can be sent with subscription messaging. Subscription messaging is only intended for specific use cases and, at time of submission, businesses will need to indicate which use case their experience falls under.
I hope this helps. You can always comment on their blog post and hope to get a better reply.
my question is simple, we need an app to manage a large amount of Facebook ads/adsets on our own single account.
Basic operations, like for example setting a daily budget for all adsets in one shot, instead of manually doing it via facebook interface.
The issue is that we are reaching the API limits pretty fast, as we can have even 50-100 adsets in one campaign. I am hitting the API limit simply by listing them sometimes.
I saw in the Facebook App advanced settings that you can add an Facebook Ad account ID, or a Business account, would that help with the limits?
Or even better, is this even possible? Handling large amount of ads? We have a big budget and all, but it's getting tedious to micromanage large amount of ads.
The rate limit per adaccount is heavier limited if you are in development than in basics. In the basics level you can also have three instead of one system users, which would probably mean (correct me if I am wrong) that you can alternate between three tokens and thus get more api calls.
It is also worth to note that updating existing ads/adsets/campaigns is 10-100 times more expensive than creating new ones. You will also get the rate limit error if you change daily budget or similar more than four times a day, so that might be a problem during testing.