I am having this problem today when I tried to update my iPad app in iTunes. First it asked me to upload an application icon (which already existed, but they needed other), 1024 X 1024. I have uploaded non-alpha, non-layered, no-transparency image, upload succeeded. But when I hit "Save" it continuously gives me: "Failed to create an app icon error." I have tried png, jpg, same error. There is no other, detailed info on this error. Anybody can help me what is going wrong? Never had this problem before.
So here is what worked for me:
I used Chrome, but waited a minute AFTER uploading the icon, BEFORE pressing the save button.
My theory: I was pressing save immediately after the upload preview icon appeared. Perhaps the icon preview area displayed a thumbnail of the icon on the screen before the upload had been completely processed in the iTunes Connect backend.
Hope this works for someone else.
Same Problem, changed to Firefox and it got fixed. I was working with Chrome.
Safari choked, Chrome worked perfectly. Irony.
Switching to Chrome fixed the problem for me. Usually I only use Safari for iTunes Connect. iTunes Connect often doesn't work in Chrome.
I faced same problem on Chrome but when i switch browser to Firefox it worked
Faced this issue today on Safari version 8.0.6. I waited for over a minute after uploading the icon and then tried saving. Did not help.
I then tired it on Google Chrome (version 42.0.2311.152 (64-bit)) and it worked.
Same issue for me this morning 10-16-2014, Apple fixed the issue by 4:00pm. I just got it to upload with the same icon as before. It seems to be working now with a 1024x1024
I know this is some time now after the initial post but just to confirm that this is still happening occasionally. Would not work in Safari (would have thought an Apple website would work in an Apple browser!) but works perfectly in Chrome!
Come on Apple, get a grip!
Like user4151735 stated, the problem has been resolved itself. Just now I tried to Save with the exact same image, everything went OK. Looks like Apple server had some issue today afternoon, at least till 5:30PM EST.
May be you need more time.
In my case, In last friday I had a happened same bug.
but this monday, No problem.
I think that Apple Ituness Connect's Bug.
Related
I've been having this issue for quite sometime now. Basically, when I cannot copy something from my web browser or a file and paste it into the simulator (ie in an UITextField for example). I read multiple questions here, I tried the suggested answers, but nothing works really.
When I copy something from my web browser for example, I have Automatically Sync Pasteboard activated in my simulator and yet, cmd + V doesn't paste it. Even though I've copied the data, I have no edit > paste menu activated in my simulator. Even if I disable Automatically Sync Pasteboard, I dont get the edit > paste menu. I'm testing this on iPhone 8 simulator.
Is there a way to fix this?
I was having the same problem.
I turned the Automatic Pasteboard Sync off and on again and it started working.
I searched for an answer for this for some time. For Apple Silicon (M1) I eventually found a page where some users had tracked it down to an issue with iOS 14+. When I installed switched to a simulator iOS 13.7 as instructed (see link) pasting worked again. While this is clearly not what was going on with the original question (10 years ago!), I am pasting here in case someone else has this issue.
Copied from my answer here.
I've made an app (called BeSharp), tested it a lot, uploaded it to Apple AppStore, and now all users report that the pop-up menu I use (custom one) does not respond to clicks.
It does not crash, so I don't understand how to get some debugging done.
So, the question:
How can I debug release version?
Thanks in advance.
P.S. Please find below some promo-codes if you wish to test an app yourself:
FAYNW9XTTMPY
LYK7EYJYJM4E
T6FW34E4TL6J
NJ99R4E39WEW
PJ473MERJKTH
MK4EMXE9XFFW
LN7AFXHJN9YK
MTTKW4PMXPFP
KK9HE74MKFJL
X6PWPHERHMLF
E7P96NNNAAN6
N93FFTPPA366
T9JX6PMN9ELT
JP39XKTT4J6N
Y3Y4R643E6F3
33HWLF4PFJPA
7XYW7NAH7A63
JNP4EYJHKLN6
46KPNPYFYALJ
Thanks everybody for comments.
I solved the issue.
After inserting some NSLog into code, and running release version on real device, I have pinpointed the issue, and it was in custom button component - in 6.1 some Alpha test function works incorrectly.
So I just updated it and everything worked fine.
I wonder if anyone has had a problem similar to mine. I built an HTML5 game, and got it hosted and got a security certificate and it all works fine. I went through the tutorial and got it loaded to facebook and was SO grateful, and it went perfect after a few bumps-- and played perfect-- exactly like it was supposed to.
Then I went back and tweaked the source code a little and re-published with my host, then I went back to the facebook app, but the changes were not showing up. I hit "reload" on my google chrome browser window a couple of three times and the last time I got a black screen. I got it on firefox too when I checked, and some of my friends tried it and they had it too. I re-built the app, deleted that one in the app center, re-loaded from scratch under a different name and everything and I still have a black screen. It still works perfect from the website.
Here it is:
"www.facebook.com/appcenter/374750029301876?preview=1&locale=en_US"
I don't know what to do or who to contact but thought i would start here-- and would be grateful for any comment or help.
I am trying to add screenshot for my app and in app purchase. Both are unsuccessful.
It says network timed out. But it says this instantly, without trying to upload at all imo.
This happens often. Just try later.. It will work.
Using Safari instead of Firefox works.
The iPhone app I am developing has a strange quirk where it runs ok when xcode has launched it, but not when launched directly on the device.
I've checked the crash logs and the exception seems to be occurring in libxml2.2 in xmlParseCharData. It's quite a big xml document that is being parsed so I think that might be the problem.
I tried with a smaller xml document and this was fine. So either it is the size of the document or something in the document that is causing it but the same large document is parsed ok when launched via xcode.
Any ideas why this would be happening or how I might start trying to debug it?
I found the problem. The app was taking too long to start. I eventually noticed in the console log in organizer that this was the problem. I changed the app so it has a proper landing screen and it works fine now.
I found a Apple Technical Q&A about this issue.
http://developer.apple.com/iphone/library/qa/qa2009/qa1592.html