We are using Adaptive Delayed Chained Payment method to transfer funds from one party to another party with ourselves as an intermediary merchant that takes a percentage. In this scenario we are the primary receiver and there is a secondary receiver as well. In case of a partial refund to the party sending the money (the client) we need to transfer the balance fee less our commission to the secondary receiver.
It seems that we cannot call the "Execute" function after the partial refund process to complete the transaction flow. i.e. once the the client is partially refunded, we as the intermediary and primary receiver hold the balance funds. The secondary receiver does not get paid since we cannot call the "Execute" function. So the balance fee is stuck at the primary receiver end. So how can we send the balance fee to the secondary receiver in this partial refunding process? Any help would be highly appreciated.
Two of us have searched this site and other sites, but cannot find anywhere that addresses this issue.
Thanks
You could just create a fresh Pay request with a single receiver on it to sends whatever funds you owe to whomever you owe it.
Related
As title,
Is it able to change the secondary receiver? I am the primary receiver, i am intend to use delayed adaptive payment for my system, the thing is , before i want to release the payment, the secondary receiver might be happen doesn't complete the job i specified, another secondary receiver might completed the job, but i am intend to change the secondary receiver so the secondary receiver which doesn't complete the job cannot receive the money. Am i able to change the secondary receiver?
Nope. It is not allowed to change it.
Within 90 days, you are able to release the money until all the receivers have performed some actions, the money will be credited to all the secondary receivers together.
You will not be able to change the secondary receiver email in ExecutePaymentAPI as it takes only payKey as parameter.
The delayed chain payment expires after 90 days, if you fail to call the ExecutePayment API the transaction expires.
As a side note from personal experience: If you try using Express Checkout and then MassPay, PayPal will not approve your business application because, and I quote, "They don't have visibility of initial payments". The only option is to use Chained Payments or Parallel Payments.
I had Express Checkout and Implicit Adaptive Payments set and my business application was denied. So I suggest you stick to using chained payments.
https://developer.paypal.com/docs/classic/adaptive-payments/integration-guide/APIntro/
Once the secondary receiver is set in the PAY API, it is not possible to be changed later. To fulfill your requirement , I hereby suggest you firstly collecting the full funds from the payer, via PayPal's Adaptive Payment or Express Checkout. And then call MassPay API to send funds to your secondary receivers. Please refer to below page for more details about MassPay API.
https://developer.paypal.com/webapps/developer/docs/classic/api/merchant/MassPay_API_Operation_NVP/
Please also be noted that MassPay is a feature that needs to be requested access to and approved. Please use below links to contact PayPal's Customer Service teams to request this feature.
http://www.paypal.com/cgi-bin/webscr?cmd=_contact-general
http://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone
I'm developing a PayPal chained payment app where
Primary receiver = the service provider, gets 90% of payment
Secondary receiver = marketplace, gets 10% of payment
It's all working in the Sandbox environment, but there's a snag - when the primary receiver logs into their PayPal account, and manually refunds a payment they received, the secondary receiver doesn't appear to return their 10% automatically.
E.g.:
Primary receiver was paid $100, passed $10 automatically to
secondary receiver.
Primary receiver decides to refund using PayPal
account interface.
Refund for $100 issued; but secondary receiver
keeps their $10. Primary receiver now out of pocket by $10.
I would like it so that the secondary receiver automatically refunds their portion of a payment if the primary receiver issues a refund.
From reading the documentation from the Refund API (https://developer.paypal.com/docs/classic/api/adaptive-payments/Refund_API_Operation/), I thought this was the default behaviour, no matter if the refund was initiated through an API call or manually through the PayPal account interface.
Do I have this wrong, or is it just a bug with the Sandbox environment?
Would be useful to have this cleared up, as couldn't find any existing threads on the matter.
Update
PayPal Technical Support have told me the following:
Thank you for contacting Merchant Technical Services.
From my understanding you would like to have when a primary receiver perform a refund, the secondary receiver will automatically issued a refund.
If you would like all the receiver to refund the amount, you have to pass the paykey. May I know how the payment was made? If it is using Pay API operation, you have to use Refund API in order to refund the transaction. The refund can't be done by using PayPal account.
Use the payKey of the original transaction in the refund API, it will solve your problem.
And in case if you wish to partially refund the amount, specify the amount to be deducted from primary and secondary receivers in the "receiverList" field.
For more, refer: https://developer.paypal.com/docs/classic/api/adaptive-payments/Refund_API_Operation/#table-3-additional-fields-for-refunds-of-specific-amounts-to-specific-receivers
We have a situation, where sender will do digital goods(services) from multiple provider, but sender do the payment in one transaction in delayed chained payment mode, so initially primary receiver will receive all money.
Now the primary receiver will have to execute payment to send money to the secondary receivers. However in our case, we have to pay only one receiver at a time. But Execute API, will pay to all the receivers at once.
Is there any other way, so that we can execute part of the payment of that transaction to particular receiver.
Thanks
With a delayed chained payment there is no way to pay secondary receiver(s) individually at different intervals.
You could do what you're saying, though, by ditching the delayed chained payment method altogether and using another method. For example, if you just use a regular checkout method (Payments Standard, Express Checkout, etc.) and let the money go to a primary account, then you could use build separate Pay requests from the primary to a secondary receiver at any time you want to. You could do the same thing using MassPay, too.
I would like to know who is liable if the sender ask for a refund/chargeback for either chained payment and parallel payment.
My guess:
Chained Payment: The primary receiver is 100% responsible for any refunds/chargbacks. In order to process refund from the secondary receiver, the secondary receiver must grand third-party permission to the app.
Because of that, paypal normally does not approve the platform to be the primary receiver. For example, if you take a cut on the transaction as the primary receiver and then proceed the money into the second receiver account, you can be in big trouble if the sender ask for a refund. The reason being that the primary receiver is 100% responsible but in such case, you would only have small percentage of the actual amount. If the secondary receiver does not grant you permission to process the refund, you are screwed.
Parallel payment: All receivers are responsible for refunds/chargebacks.
Any official documentation to backup a possible answer?
I have a question regarding chained payments and refunds. We are developing an application that sets up a chained payment, with ourselves as the primary receiver and the provider of the service as the secondary receiver. We provide a mechanism for the secondary receiver to refund the complete payment.
What we want to know is what happens when the secondary receiver has no funds in their paypal account? From testing this in the sandbox and from what we've read, it seems that the secondary receiver component of the refund becomes pending (we assume, as funds are pulled down from an associated bank account). Three things:
Has the primary receiver paid the refund in full and is now waiting to get the payment from the secondary receiver. Implying that, at this point in time, the primary receiver is out of pocket?
What happens if funds cannot be pulled down from the secondary receivers associated bank account?
What happens if we attempt a refund from an unverified user with no funds in their paypal account? Once again, does the primary receiver pay the refund in full and hope to collect the secondary receivers portion when they do have funds?
Extrapolating from the documentation:
The primary receiver does not initiate a refund until it receives the secondary receiver's refund.
If the funds cannot be pulled down from the secondary receiver's bank account (or the secondary user has no bank account linked) the refund request is cancelled.
The documentation is explicit in saying that it refunds the secondary to the primary before initiating a refund from the primary. Lack of documentation to the contrary suggests they handle the rest of the problems in this situation the same way they handle other refund problems.