I have setup OSTicket on a local machine. Now I am looking to configure email using their email settings. I have the email created, additionally I have also included the email credentials on the osTicket admin panel.
I am encountering the following error.
Failed to send data [SMTP: Invalid response code received from server
(code: 550, response: 5.7.1 Client does not have permissions to send
as this sender)]
Related
Can someone help me out to this below issue. We done change smtp to office365 but after change the smtp host, we start getting below issue
Transaction failed. The server response was: 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message.
The email address used in the SMTP protocol (MAIL From:<salesperson1#contoso.com>) must be identical to your office365 account name, i.e. "salesperson1#contoso.com".
Source: check this Microsoft support page, related to printers and scanners:
"Your printer or application must send email from the same address that you entered logon credentials for during email setup. If the printer or application tries to send email from a different account, this results in an error similar to:
5.7.60 SMTP; Client does not have permissions to send as this sender.
For example, if you entered login credentials for sales#contoso.com in your application settings, but the application tries to send emails from salesperson1#contoso.com, this is not supported. For this scenario, use Microsoft 365 or Office 365 SMTP relay instead."
In our case, the address mismatch causes office365.com to reply with the following error message:
554 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message.
and has been resolved as described.
If using Asp.net/c#, then ensure the sender id used in NetworkCredential is similar to the from email address as below:
MailServer.Credentials = new System.Net.NetworkCredential(SenderId, SenderPass);
MailAddress from = new MailAddress(SenderId);
I have installed email router server on production server where Dynamics crm has been installed but when try to reply any mail, the result shows pending send and an error shows in event viewer. I am trying to send mail using a SMTP Relay server. Although, the same application with in same domain and same settings on testing server is working fine.
The event viewer error log is as given below.
Description:
61042 - An error occurred while processing the outgoing email message with subject "RE: test " for SMTP: http://172.26.4.123/TESTCRM for
delivery through 172.26.4.124.
System.Security.Authentication.AuthenticationException: The remote
certificate is invalid according to the validation procedure.
Please suggest some solutions.
Welcome to StackOverFlow.
Hope you are doing well. Let try some steps to troubleshooting the issue:
Set the E-mail Router Outgoing profile to Anonymous.
a. Launch the Microsoft Dynamics CRM 2011 E-mail Router.
b. Open the Outgoing SMTP profile.
c. In the Authentication Type drop down, choose Anonymous.
d. Click Publish.
Updated the settings for the outgoing profile of the email router to use SSL and matched the name of the SMTP server with the name of the certificate. In this case, the proper name was the FQDN of the Exchange server.
** SSL for SMTP is not supported in Ex2010, so if this is your escenario then: unchecked “SSL” for SMTP, saved CRM router settings.
Please find below articles regarding your issue.
https://support.microsoft.com/en-us/help/954584/error-message-when-you-try-to-test-access-from-the-microsoft-dynamics
https://community.dynamics.com/crm/f/117/t/99471
https://community.dynamics.com/crm/f/117/t/231301
Dynamics CRM Email Router Troubleshooting 101 – Outgoing Emails
I have just installed VestaCP on a fresh CentOS VPS.
I have set up email for one domain. All mail sent to that domain bounces with the error 550 smtp auth requried
I have commented out the following;
deny message = smtp auth requried
from exim.conf
I have turned off anti-spam.
I still get the bounce with this message.
Specifically, if I send an email from a gmail account google responds:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain foobar.tld by mail.foobar.tld. [x.x.x.x].
The error that the other server returned was:
550 smtp auth requried
Any experience with this? I have seen the problem on a number of threads but have not found a solution.
I partially solved the problem. It only occurred when sending mail to the smtp server from a domain that was hosted on the same server for web but not for email. When I sent email from a domain that had nothing to do with any domains hosted on the same server as the exim instance, then it got through. I still can't send email from the domain that was causing the problem and I would like to, but I can work around it.
So to be clear in case anyone reads this:
domain1 web is hosted on server1
domain1 email is hosted on google's servers
domain2 is hosted on server1 for web and email
exim is running on server1
when I send email from thunderbird via google's server from email#domain1 to and email#domain2 the exim instance asks google's smtp server for authentication even though the mail is being delivered to a mailbox in its list of domains it can deliver to on the same physical server where it is running.
I suspect that it is suspicious of the from address, which it shouldn't be since the mx records indicate that it does not host mail for that domain.
I have installed smtp pro from mangento connect manager,configured for my general settings for custom smtp.
When I go to my sales > order and send order email, I get message "email sent", though I don't receive any email.
while I run the test I get the error message:
"Exception message was: 5.7.1 Client does not have permissions to send as this sender."
Is this message from the mail server? Or have I done something wrong with extension setup itself?
Help would be appreciated.
That's coming back from your SMTP server - looks like it's restricting the
"from:" header values.
You would need to configure "Send As" permission on your mail server to allow your agent accounts to send email as your outbound mailbox account.
Below are instructions on how to do it in some of the more common email server/providers.
Exchange 2007 &2010
http://technet.microsoft.com/en-us/library/bb676368%28v=exchg.141%29.aspx
Office365:
http://support.microsoft.com/kb/2572646
Google Apps:
https://sites.google.com/a/apu.edu/gmail-for-apu/executive-assistants/send-on-behalf
I have exim on server №1 (1.1.1.1). A mailbox info was created, and email was sending and receiving successfully. But when I perform sending from server №2 (2.2.2.2), using an email and password for authentication, the mail server does not let me, giving the following error:
H=mailer.server2.com (1.1.1.1) [2.2.2.2] rejected MAIL : Access denied
- Invalid HELO name (See RFC2821 4.1.3)
How can I adjust the resolution to be sent from any server with any HELO №2 (2.2.2.2)?
Ubuntu was installed on all servers.
It seems that there is an issues with your mail client setting, Please try to update SMTP authentication setting on your mail client and check this again.