I am not getting admin order confirmation email after the successful payment. I am getting payment notification from sisow but not from website. Customer is receiving confirmation email but not admin. I am new in prestashop and didn't find any solution.
Please suggest me to make it working.
To receive emails as admin you need to enable one module named "Email Alerts". Enable this module and configure this module. You will see all the setting here. Go through that and set it up accordingly. You can add multiple email ids to receive notifications.
Hope this helps you !!! :)
Also, make sure that you have properly configured in settings like:
Advance Preferences -> E-mail
It's highly recommended to use SMTP instead of mail() function.
Install the module "Mail alerts" to your prestashop project.
It solved my problem for the version 1.6.1.5
i think i got the trick : copy all emails in modules/mailalerts/lang.
should have the same in EN and YOUR LANG.
Also copy in /themes/same_path
Related
I am facing an issue with the Cofoundry .NET core CMS.
Basically, I have installed is successfully and able to login via admin panel.
Now issue is, when I am adding more users in the CMS, it does not send emails to newly added user. However, in the admin panel users added successfully.
Please note: I have configured SendGrid plugin and that is working ok, tried by sending custom email.
Not sure, if further settings are required to get the emails working for new users add.
Please let me know If anyone faced the same issue earlier.
Regards,
Vivek Kumar
Firstly you need to ensure Cofoundry is configured to send the mail. The setting you want is Cofoundry:Mail:SendMode, the default value is LocalDrop to prevent you accidently sending debug emails to people, so by default the email will end up in your App_Data directory. You should set this to Send. So your config would look like this:
{
"Cofoundry": {
"Mail": {
"SendMode": "Send",
"DefaultFromAddress": "auto#example.com"
},
},
}
Mail config settings are covered in the config settings docs
If this is not set up then your email will be placed in the mail drop directory, which defaults to "~/App_Data/Emails", so check there to see if the mail behaving in debug mode.
If there was an error sending the mail, then you would see an error prompt in the admin panel, so perhaps next you should check your SendGrid logs to see if the email is being passed through their service - perhaps it is being blocked or sent to spam?
Need help - my prestashop sometimes not sending new order admin emails. They are not in the email logs in backoffice, and not in the spam folder in email.
I also noticed a pattern, that for new orders with just numbers in reference email are generating, but i'm not receiving admin emails for orders with random letters in reference, like this:
Other emails, such as order confirmation and payment confirmation are generating for every order and they are received by customers.
Is there any way to change this order reference to just numbers or any other way to deal with email problem?
Have you tried installing module named "Email Alerts". You can install this module and you can setup notification accordingly.
Hope this helps you !!! :)
Here is the module links:
https://www.dropbox.com/s/is666weeq6qhcug/mailalerts.zip?dl=0
https://github.com/PrestaShop/mailalerts
I am using prestashop 1.6 and mail alerts (last version) but it is not working. I guess it´s an issue with the hosting.
What did I do?
Under Preferences->Store Contacts->Shop I´ve checked the email, the email is correct.
Advanced Parameters->E-mail->TEST YOUR EMAIL CONFIGURATION->Send a test email, and it worked, but only using SMTP
I have sent an email via the contact form (as a test customer) to Webmaster and to Customer Service and but neither are received in my mail.
Made a new purchase as a test customer with a valid email address, but any mail is received in my mail
I also talked with my host company and they say that the test mail is working it must be a problem with prestashop and the module mail alerts!
I don´t know what to do, any help please?
Thanks a lot!
Thank you!
Finally, I fixed following https://www.prestashop.com/forums/topic/556808-solved-mailalerts-360-does-not-send-mail-to-vendor-seller/
I have a website with a contact form.
For some reason the emails aren't getting sent to me, and the code should be fine.
My guess is that the mailing function from Cpanel is disabled.
How can I check if it is active/disabled?
The other option is that the server isn't giving the permition to do it. I really don't know what can be the problem. Can someone help me to solve this one out?
Thanks!
The host must have disabled nodody user mailing capabilities. In that case its better you change your code for sending emails via SMTP authentication method.
I'm trying to generate a mail when my process is complete in WCS, please share some links or info about how to get started.
Like order placing I'm having a functionality for taking back few Merchendise(checking in), after this is complete, I should send an Email to specified id. I am very new to this, tried googling dint find much info.
Please help.
You need to do something like this http://www-01.ibm.com/support/docview.wss?uid=swg21230937
To send a email first of all, Enable the email transport for the site in admin console. Configure it by providing the SMTP server details.
Then you can use SendMsgCmd interface to send a email.