I am trying to implement Paypal Express checkout with my site.
I am able to generate the token using the "SetExpressCheckout" API call, and the user is redirected to the Paypal login page.
However, once the user logs in, they get the following error:
We're not able to process your payment using your PayPal account at this time. Please try again later.
This only happens on the live production. When using the sandbox everything seems to work.
I would really appreciate any suggestions as to what may be causing this and how to fix it, TIA!
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I'm using Paypal REST to process payments.
Recently I've got INSTRUMENT_DECLINED error from my user.
User has been billed from his credit card and redirected to Success endpoint.
API returned INSTRUMENT_DECLINED error, so my UI has shown Error 500.
I can't see the payment in paypal admin ui.
User lost his money. He feels upset.
It seems to be a common problem, handled well in Classic API:
https://developer.paypal.com/docs/classic/express-checkout/ht_ec_fundingfailure10486/
So in Classic API if I get an error, I just redirect a user back to Paypal, so that Paypal guides him. Paypal knows what happened and what to do, it's ok.
But I can't find any docs about processing error recovery in REST API.
Should I hack into classic express checkout with my REST-gathered data?
Or is there any proper way to make the good user experience in case of a problem on paypal's side?
Paypal newbie here. I am using the .net sdk to call PayPal's rest api in the Sandbox environment. I am trying to test a batch payout(Mass Payment).
Issue 1. The sandbox "facilitator" account which came pre-created has a zero balance. I cant seem to find any way to get some money in the account so that i can test payouts. If i create a new business account, i get to specify an opening balance, but when i try to do payouts using this new account, i get back a 403 forbidden response when i try to payout even though i am able to get a token successfully.
Issue 2: Using the facilitator account, i am able to submit a payout request, but its behavior seems to have changed since a couple of day ago. A few days ago, all payout request used to be DECLINED and would show up on the transactions list on the sandbox site. I assumed they were getting DECLINED because the balance was zero. Since yesterday, all payout transactions via the facilitator account stays in PENDING stage and they do not show up on the transaction list. A Payment/Get request for the payout_batch_id always returns back as pending even aftter a day, but theres no sign of those transactions on the sandbox site.
1 - Creating a fresh account and giving it an opening balance is correct, and that should work just fine for you to test MassPay. If you're getting a 403 error that sounds like a problem with your API endpoint or something. Need to see a sample of the API request/response to know more on that.
2 - Again, need to see a sample of the API request/response that you're getting to know more here. My MassPay transactions in the sandbox work just fine. Here's an example. You'll see the request and response data there, showing it was successful. Then when I go look at the separate accounts I see the money as expected.
I set up the RESTful API for PayPal in .NET, using their sample. It kinda works... I did manage to create a payment, but when I use the approval URL, it always says: dispatch error.
What could be the problem?
As I found out, the problem was: I was logged in with my paypal account. I used the same browser instance for reading documents, checking my PayPal account AND testing. Bad idea. PayPal assumes, that you want to pay with your merchant account.
Solution: use a different browser, or turn on your private mode in the browser. (You can also clear your cache, but as soon as you log in to PayPal to check the payment, you are back to square one.)
Hi I am implementing paypal API on my website where different vendors come and sell their products.Currently I am using sandbox environment.Payments are working perfectly using paypal account but payments are not working using Credit Card.Getting following error:
We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.
For some browsers, this problem can be resolved by clearing or
deleting cookies.
Message 6838
Any ideas?
If this is an issue that is happening with every transaction, make certain that you are using live credentials with live endpoints.
If you are using Express Checkout make certain you have the correct API Signature credentials.
Below are two links for going live and correct API Endpoints:
PayPal Developer Site, Going Live
API Endpoints
If this is happening on only a handful of transactions it may be a technical issue.You can submit a ticket to PayPal Merchant Technical Support
I am using the standard paypal payment method with my opencart website. When I go through the checkout process and get redirected to the PayPal website, I get to login and choose my payment source on the paypal site. However, when it starts processing, it just returns "Your session has timed out, please log in again." and logs me out of Paypal.
Any help would be appreciated.
I had facing this problem also. If you are using sandbox mode, You should be gave test account for buyer(buyer account must be business account) and also seller account must be individual account(personal). for example xxx#gmail.com is buyer account you should put it in admin panel paypal extension,then you should login in E-store website with seller account(yyy#gmail.com) and proceed to paypal it will works well.
Some times the cookies that Paypal sets are really annoying, try cleaning all of them, it helped me with other Paypal related errors.