i did withdrawing money from paypal, but now i want to reject it. Can i do it?
I already sent message to resolution center, but i would now if it is possible generally
thanks,
Giorgi
if you caught it within minutes there is a chance you could have called business or customer support to stop it. However you'll have to stop it at your bank unfortunately.
Related
So, if I am using PayPal for a subscription to a website/service/software and my payment skips because my card expired or there isn't enough funds.
How do I as a user make the payment try and get the money again after fixing my paypal/bank account without having to wait 3-5 days for it to try again?
From a user point of view; based on this discussion I assume there is a bunch of hard-coded rules in PayPal and that is just one of them. It seams to me like this cannot be overridden by user. If you need to pay someone immediately, it might be worth doing it manually and then requesting a refund for future retry from PayPal.
From the developer point of view; this or this might be helpful/related to the topic, but don't explicitly answer the question.
We have been running IPN payments for around 15 months now, and for all that time we have around 10% missed IPN notification (there is no record of PayPal attempting to contact our website to notify it of the IPN, Paypal IPN history gets always http200.
Now we are hitting around 5 missed notification per 30 orders/day. We have tried to set up manually url listener in account settings and after that we are getting hundreds notifications from ebay sales) and also passing url method was used - nothing helped. Any idea how to diagnose the problem?
Thanks in advance
Although it is possible some situations don't trigger IPN, IPN actually covers a lot of things. I'd recommend getting in contact with paypal merchant technical services (or with paypal customer support, and they will transfer you to technical) as soon as possible, and ask them to see if there's anything wrong on either side. You would need to prepare the related transaction is within 28 days whose IPN is missing, because IPN only remains in the history for 28 days.
https://www.paypal.com/ca/cgi-bin/webscr?cmd=p/acc/ipn-subscriptions-outside
Paypal has 6 different txn_types. I assume on "subscr_signup", I have the first payment in my hand and I can send their license. Then lets say halfway through the subscription they cancel, I will get the "subscr_cancel" notification? Then at the end of their paid period, I get the "subscr_eot" notification. Is this correct?
Therefor, in a recurring billing system, I just need to create a license on "subscr_signup" and delete a license on "subscr_eot"? Is there anything I'm missing? I just don't want to rip the buyer off.
Thanks!
I assume on "subscr_signup", I have the first payment in my hand and I can send their license.
No. You can get subscr_signup and subscr_payment in either order. You shouldn't send anything until you have the money. If doing that requires what's in the signup transaction, that means you need both transactions before you can do anything. In my system I create the user on signup, but I only give him his permissions and send him an email only if both transactions have occurred.
Then lets say halfway through the subscription they cancel, I will get the "subscr_cancel" notification?
Correct.
Then at the end of their paid period, I get the "subscr_eot" notification. Is this correct?
Yes. You don't need to do anything particular about subscr_cancel. All I do is send him an email asking if there is anything we can do to retrieve the situation.
Therefore, in a recurring billing system, I just need to create a license on "subscr_signup" and delete a license on "subscr_eot"?
Not quite, see above.
Is there anything I'm missing? I just don't want to rip the buyer off.
You need to handle subscr_modify. I handle it by terminating the current subscription as for subscr_eot using the effective date supplied as the end date, and starting a new one as for subscr_signup` using the effective date as the new start date.
When you check for payments, e.g. on subcr_signup, you also need to look out for payment failures, reversals, etc, to make sure you've really received the money. You have to to check the payment_status. I also have some logic somewhere to make sure the last transaction on the account isn't a reversal.
I am using paypal to handle subscriptions to my website and am concerned because PayPal emails users each month when their payment is sent. I realize this is very transparent but I see it as detrimental to my business. Other subscription services I purchase don't send me an email each month reminding me that I am paying them and how to cancel. I'm not trying to hide the fact that I am charging my users but I also don't want paypal activelty reminding them that they are paying money and giving them a link to cancel their accounts.
Does anyone know how to stop automatic emails from being sent from the merchant end or can it only be done by each individual user?
If it can't be done does anyone know of other services I can use to run my subscription billing that give me that control? Thank you!
I currently manage 3,000+ subscriptions via PayPal and have used PayPal for subscriptions for three years. You are correct, this is for transparency. I've never seen the option to disable this, and I doubt PayPal would ever offer it. You'll learn that PayPal is much more interested in catering to buyers than sellers. They keep the buyer happy to the detriment of the seller. For example, PayPal recently reversed 7 months of subscription payments because the buyer called into PayPal and claimed it was unauthorized. We keep plenty of records to prove this isn't true, but PayPal consistently rules in the buyer's favor regardless (we have, yet, in three years to "win" a claim against us). There is very little protection for sellers of digital goods.
Depending on how you decide to run your business, the payment reminders can be used to your advantage. I often receive emails from buyers who claim that they've canceled, yet, we've charged them again, or, they claim they've been charged for months and didn't know it. Thanks to the emails from PayPal, I know, without a doubt, that they were notified each time they were charged, and that if they had actually cancelled, they wouldn't have been charged.
There are many other payment processing services like PayPal that are more "hands-off", but their rates are equal or greater. The only one I've found that's comparable is Payza. Again, there are others, but you have to weigh the benefit of full control (including being the help desk for payment issues), and higher rate, versus PayPal's practices.
I am working on a startup in which the merchant has to disburse funds to customers periodically, from time to time. Think of this as customer loyalty program, cashback etc.
Does dwolla support the ability to transfer money from merchant to customer?
Technically it seems the same as from one bank account to another but just wanted to confirm if that is the case. (Is there a refund API that can help with this?)
Also, would something like this be against the terms of use ? Is there a possibility of running into compliance bottle necks?
Appreciate your help in this as this would help me choose dwolla as our payment processor.
Thanks and Best Regards,
I'll let Michael chime as well but the generic answer is yes. You can do that. You'd simply make an outgoing payment from a bank (or dwolla balance) to the receivers e-mail or phone #.
Not against the terms at all. Let us know if you need any guidance during the process.
The scenario you're describing sounds completely legitimate to me. The only caveat I can see here, is the fact you'll have to store the merchant's PIN number in order to periodically send money from their account, without their direct involvement (or am I understanding this wrong?) - our ToS requires that you hash/encrypt said PIN in your DB.
Regarding a refund API - we don't have one yet. You'l have to simply use the send() method, and if you're so inclined, feel free to break the amount to $10 chunk to avoid any fees.
Bottom line: you should be good to go.