I am working on a startup in which the merchant has to disburse funds to customers periodically, from time to time. Think of this as customer loyalty program, cashback etc.
Does dwolla support the ability to transfer money from merchant to customer?
Technically it seems the same as from one bank account to another but just wanted to confirm if that is the case. (Is there a refund API that can help with this?)
Also, would something like this be against the terms of use ? Is there a possibility of running into compliance bottle necks?
Appreciate your help in this as this would help me choose dwolla as our payment processor.
Thanks and Best Regards,
I'll let Michael chime as well but the generic answer is yes. You can do that. You'd simply make an outgoing payment from a bank (or dwolla balance) to the receivers e-mail or phone #.
Not against the terms at all. Let us know if you need any guidance during the process.
The scenario you're describing sounds completely legitimate to me. The only caveat I can see here, is the fact you'll have to store the merchant's PIN number in order to periodically send money from their account, without their direct involvement (or am I understanding this wrong?) - our ToS requires that you hash/encrypt said PIN in your DB.
Regarding a refund API - we don't have one yet. You'l have to simply use the send() method, and if you're so inclined, feel free to break the amount to $10 chunk to avoid any fees.
Bottom line: you should be good to go.
Related
In our early test/launch of our product we would like to sponsor the $.25 Dwolla charge when a payment above $10 is made. Is there any clean way to do this? Clearly the transactions know the developer account information in order to make facilitator fees possible, but you can't set a negative facilitator fee. I can think of the hacky option of pairing every real transaction above $10 with a $.25 transfer from the developer account, but I am looking for something that will be transparent to users if possible.
There's no clean way to pay the transaction fee as a facilitator, unfortunately. This is an interesting case, and a negative facilitator fee would probably be the best way to solve it. I'll bring up this potential feature with our team!
For now, however, the hacky solution of reimbursing the recipient or sender of $0.25 is the only viable solution.
I have a VoIP calling company for a Russian market with a Russian website where people can sign up for an account, buy credit and make calls. My service is not even popular and I have only ~100 customers. Recently, I had around 10 fraudulent users who used stolen credit/debit card or PayPal accounts to make payments. Even though my website is in Russian, I had fraudulent customers from Somalia who purchased $50 worth of credit with stolen information. Two days later after fraudulent user signed up & used up their credit, I received email from PayPal saying that those transactions were "unauthorized (transactions)." PayPal gave me 10 days to resolve this dispute and make refunds by talking to people whose financial information was compromised. After hours of arguing and debate, I had to make refund and accept the loss. But, is this how it works? What if I had 100 fraudulent customers who purchased $1000.00 worth of credit? How can I insure myself against this? Note that my service was in Russian, what if I had English website for everyone to sign up? How do you protect your service against such things?
Some of the measures I can think of are:
Customer must activate their account via verification email (Already implemented)
Accounts are by default aren't activated, I have to manually
activate them (Customers may not like this)
Calling the new customer at provided phone # to make sure if he
really signed up (I hate this one)
All of your advises and opinions are appreciated!
I worked at a similar company (no names) and the only thing we could do that actually solved the problem was to have the users sign up with a credit card, billing the minimum amount from their card while generating a code that was included in their statement (a'la "VoipMaster (4711)")
They then had to look up their credit card bill (many banks let you do it pretty much immediately online) and enter that code at our site. In other words, the user had to have access to the credit card bill to sign up, not just the credit card information.
I think that pretty much stopped fraud cold, but it's hard without marketing research to tell how many valid users didn't sign up because of it.
Its just the pitfall of accepting online payments. You do not lose $1000 worth of money when you have to refund though. Paypal should not charge you any fee's for reversing the money and therefore you have not lost anything apart from a small amount of time.
There are some things you could do to try and prevent this happening in the first place. The biggest thing would be to chose one or more vectors and then detect any changes on those vectors. A change would then need to have a secondary authorisation.
For example you could say that if you try and use a different paypal account to the last one you used, then you must go through confirmation stage.
Another one could be that if you purchase more than a certain limit then you go through the confirmation stage.
If your IP address changes you go through the confirmation stage (not so good, but its an idea nonetheless).
The confirmation process/stage could be anything you deem suitable to ensure to the best of your ability that they are legitimate. For example you may require email confirmation from them or require them to wait 24 hours for the credit to be given (provide a phone number they can call you on to fast track maybe).
Theres no sure fire way, but the harder you make it the less it will happen. Theres hundreds of things you could do based on the simple theory i posted above. Nevermind more complex things you could possible use. At $50 a time i would assume they are using your site as a test site to ensure the details all work ok, before going on to using them for larger payments elsewhere or transferring money to there own accounts. So if you make it harder for them to do that,, they will find somewhere else to test them.
Well, I didn't really know how to call this...
I have been surfing PayPal's developer documentation for a while now, but there is nothing that speaks to me with direction as to achieving what I am looking for.
It's probably well documented, but I don't grasp it well enough yet to make sense while reading each part separately.
I have read about Preapproval, though it seem to require that I send the customer's browser to the designated PayPal address.
I have thought about creating a database with credit card information, but that is too scary -- so I am looking to see if there is a way for a customer to allow me to do unattended charges to their PayPal account, much like I would be able to do if I had a database with customer credit card information.
Any direction would be appreciated.
Yes, this is possible. There are two options:
PayPal Express Checkout with a Billing Agreement
This works similarly to Preapprovals (which is Adaptive Payments, a different set of API's). You would need to redirect the buyer to PayPal in order to accept the billing agreement, and from then on you can bill the user using to DoReferenceTransaction API.
PayPal DoDirectPayment (Website Payments Pro) with Reference Transactions
You would need to have an existing transaction, and instead of a billing agreement ID, you would submit a prior transaction ID to the DoReferenceTransaction API. You can then re-bill the user on the card details which are stored with PayPal (up to 1 year. assuming the card details are still valid).
Do note that both options require you having access to the DoReferenceTransaction API, which you will not have access to by default.
For further information on the API itself, see https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=developer/e_howto_api_nvp_r_DoReferenceTransaction
Important: You will need to call in to get Billing Agreements activated. Good luck finding someone that knows what you need (no really) :-)
You will eventually find someone who knows what DoReferenceTransaction is and then once you've finally found them they'll probably tell you they can only activate it in the sand box and transfer you to someone in the Business Office. They'll have to then submit it to approval with someone else. Est. Total call time 59 minutes 8 seconds.
The guy I just spoke with said he's probably handled only 2 call in a year about DoReferenceTransaction - so you may need to ask around. They have other subscription billing and that's not what you want.
Also realize that approval is not instant and you may need to have established history. The guy who helped me said this is the best number
888 215 5506. Be sure to explain why you need them carefully and try to reassure them you're legitimate. A reputable website behind the domain for your paypal email will probably help.
Good news: I applied for Reference Transactions Friday and was approved today (Sunday). This was for two accounts - one which had only been established the day before.
Thank you for contacting us about enabling reference transactions on
your PayPal account.
I am pleased to inform you that your request has been approved. You
can begin using this feature immediately.
If you have further questions regarding this email, please contact a
Merchant Services Specialist at 1-888-221-1161.
Sincerely,
AJ Merchant Risk Operations
I was trying to do this recently and I found this question with no luck because the Express Checkout with a Billing Agreement method is deprecated since January 1, 2017.
There is a new REST method called Vault payment methods that recently entered open beta and it's not in the official documentation (to this date), so I leave the link to Create transactions when your buyer isn't present, in case someone needs it.
The process it's explained in the documentation but basically, you need to create a payment token (the source can be a PayPal account or a credit card), and then use that token to capture the payment.
I want to provide a question and answer service (I know there are thousands of such sites on the internet) to my users where someone can ask a question by specifying how much money they will give the person who provides a good answer.
When a good answer is provided, is it possible to take the money from the questioners paypal account and send it to the answering persons account automatically?
Basically, what I don't want to do is take payments from the questioner and hold it in my paypal account, then pay the answering person when his/her answer is accepted.
I will be using a LAMP configuration to make the service.
Neither the PayPal API nor the PayPal service in general provides for automatic person-to-person payments that are initiated by a third party. In other words, you must either be the payer or the payee in order to participate in a transaction; you cannot do it on behalf of another user.
Have you looked into PayPal Adaptive Payments API? From what I know it supports person-to-person money transfer. For more info visit
https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=developer/e_howto_api_APIntro
Hope this helps.
You can use the PayPal Adaptive. Using this you can transfer money from one account to another account. Download the sample source code from GutHub https://github.com/paypal/adaptivepayments-sdk-php
I'd like to think wildly here (meaning not thoroughly so forgive me if there are mistakes). I think there are a few PayPal products you can consider. They do not perfectly fit, but here they are for your reference:
Auth / Order, Reference Transaction (aka RT), and Adaptive Payment (aka AP, but it doesn't fit your situation very much).
As I understand, your scenario would be like this:
The questioner posts a question, and agrees to pay a certain amount of money, say $5.
You don't want to hold the money. (hmm this is hard)
When a responder answers the question, and the question is selected as the best, the money is paid automatically from the questioner via PayPal.
With Auth / Order, it works like this:
The questioner "auth" you to take the $5. This money is NOT charged yet, but is still in the questioner's account. The amount can be honored too, just like you book a hotel. (Note you can honor the money for at most 29 days.)
When an answer is selected as the best and the responder is to be paid, you capture the money from the questioner. This way, they money is now in your account. (I know you don't like this...)
Then you pay the responder immediately. You can transfer money, you can use Mass Pay API, you can use PayPal Payouts API.
Well I know the best case would be that the money never appears in your account, not even a millisecond. But this is what I can think of, "immediately" is the closest to "not at all". Another problem with this way is, it's done in two steps, and in each step you or someone has to pay the fee. When you as the platform gets the money, you pay the fee, and then when you send it out, it depends on which product you use. But the good thing is, the money is never charged until it has to be charged. And it doesn't have to be charged if there is not a good answer at all.
With RT, it's similar to Auth / Order, it's an agreement between the questioner and you (the platform). The agreement lasts longer (2 years I think), but you still have to pay the responder, and you can't honor the money, meaning when you capture it, you may fail. Good thing is (or maybe this is the bad thing), you can charge the questioner many times with only one agreement.
With AP, it provides "Parallel" payment, meaning the questioner pays you AND the responder with only one payment, and you can share the payment with the responder, and you can decide who receives how much. You can also decide who pays the fee. But the problem is, the questioner has to be present to make the payment, so it's not done automatically without the questioner. (Express Checkout / EC does parallel payment too with some differences, also on the fee thing. So if you want to go AP way, you may also want to consider EC because it's a lot easier to integrate.)
I would go for Auth / Order. But maybe you can get in contact with PayPal merchant technical services and ask for more details.
https://ppmts.custhelp.com/
Or, here is the website of their documents:
https://developer.paypal.com/
Hope this helps.
Many posters have said that AP is a good choice. This is correct. You will need to request an application which provides an app ID once your app is approved by the vetting team. You apply here:
https://www.paypal-apps.com/
Provide as much detail as you can so that they don't have to come back to you with questions about your business, etc. Once it is approved, you can use the app ID provided and start development in a live environment.
If you want to get the API working while they review your app, you can use sandbox. https://developer.paypal.com/docs/classic/lifecycle/ug_sandbox/ I believe that the vetting team requires that you have a sandbox account / setup so that they can test your implementation once you are done.
Don't be fooled because you have ALL API permissions in sandbox. So if you forget to request a needed method like mass pay, you will not have that feature in live, even though it worked for you in Sandbox. If you need a feature, request it WHEN YOU APPLY. Otherwise, you will need to start a new app request. This isn't a big deal, but if time is of the essence, you will have to wait (usually 24 - 48 hours or so) for the app to be approved, barring any questions / requests that PayPal has for you.
Integration guide for AP:
https://developer.paypal.com/webapps/developer/docs/classic/adaptive-payments/integration-guide/APIntro/
API operations and operations for Adaptive Payments:
https://developer.paypal.com/webapps/developer/docs/classic/api/#ap
I'm trying to integrate a payment mechanism to my site. The scenario that I need is not trivial and can be explained by the following example:
User pays upfront for a subscription program (i.e. receiving Netflix). User is able to make changes to the subscription (i.e. change number of movies checked out each time from 4 to 2)
User is able to buy additional one time purchases via the provider's site (Netflix) supplied by 3rd parties. These items (i.e. popcorn, snacks) get billed to the same credit card as the subscription without having to go through the process of resubmitting the credit card information.
Of course, my site takes also a small fee for the transactions :-)
I was wondering if this is supported by PayPal, Google Checkout or someone else.
Thanks.
The Paypal api can handle all of those processes.
I seem to have dropped the ball on what kind of answer you wanted so I'll leave it at that.
If you have some feedback, more direct questions I will try to answer as much as I can
--
The money would best go through you first, unless somehow you can convince your customers its normal to bill them per item. Also if they pay by credit card you should only bill them once as you would incur fees on every payment. I don't know of anyway to bill once but distribute the payments.
As for the paypal docs..
Very good resource, there is also some sample code for most major web languages
Also this will get you started if you don't have a developer login
Their developer support is also pretty good. One thing a lot of people seem to screw up when starting out with the paypal api is not setting the latest version in the configs so don't forget to update that to the latest release. :)
Disclaimer..
Yea I know there is a lot of bad press about paypal and crazy stuff happening, but they do get the job done most of the time, its not my fault the customers love to use it.