When a try going to "Sandbox > Accounts > Profile, I got the message "Your request is still processing, please wait..." and thats it. Someone facing the same problem?
Try using this link instead. Login with your sandbox seller account and it will drop you directly into the API credentials screen.
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I am trying to login from my pappal sandbox account. I have made a subscription from my seller account and now I want to login into Paypal to buy the product with two different Paypal accounts.
I am getting this error continuously "Some of your info isn't correct. Please try again." I reset my password twice and I am stuck into this issue for hours.
Any help would be appreciated.
You should create an account in PayPal sandbox
here
Once done, login your PayPal account and check your sandbox account here here
Then you will see something like this, and these credentials is what you will be using to test the checkout page
I can't login to Paypal sandbox and not sure what I'm doing wrong. How can I get past this?
1) Visit https://developer.paypal.com and login -- I am able to do this successfully using my existing Paypal account credentials.
2) Click Sandbox > Accounts which links to this URL https://developer.paypal.com/developer/accounts/
3) Click the link "Login with Paypal" which links to Paypal login screen with email / password and blue log in button.
Apparently I am supposed to re-enter my credentials here to login. But I keep getting the error "Some of your info isn't correct. Please try again."
4) I then try to visit my website and use credentials listed on sandbox developer page but get the same error "Some of your info isn't correct. Please try again."
Even after creating an account, sandbox-acc i was still getting the same problem.
I noticed that when you create an account from the sandbox-dashboard
You end up with two accounts. 1. support-facilitator, 2. buyer-facilitator
What you do is, when your check-out integration is ready, and you want to 'check-out'
Use the buyer-facilitator account to login in and make payments.
Note:
The 'env' variable in your integration should be set to 'sandbox'
Edit the password for the 'buyer-facilitator' [under > sandbox->account]
Use your new password to log-in and make a payment.
The test account comes pre-loaded with 'funds' to facilitate transactions in the sandbox environment.
If you are still experiencing the same issue
Login into your developer account
https://developer.paypal.com/developer/accounts/
Get to the "Sandbox Accounts"
Select one of the accounts -"View/Edit Accounts"
Under Profile use the Email ID and System
Generated Password Provided
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The mistake I was making is trying to login at https://www.paypal.com/ with my sandbox credentials. Instead, I needed to use https://www.sandbox.paypal.com/
Create a sandbox account.
Or change your paypal app mode to Live
I am trying to log into a PayPal sandbox account for testing purposes. But, I am continually met with the same error:
"We're sorry, something went wrong during sandbox account linking. Please try again."
Here are the steps to replicate the issue (happens in FireFox and Chrome).
Login to developer.paypal.com using live PayPal account credentials.
Navigate to Dashboard>>Sandbox Accounts
Click Create Account button.
Create account using any variety of options, e.g. personal, business account. New account is created.
Tick the checkbox next to new account listing.
Click link "Click here and provide credentials of your sandbox account."
Fill in login form using sandbox account credentials.
Click agree to terms button.
Redirected back to Sandbox Account page with "We're sorry" error.
This happens over and over with newly created accounts and existing sandbox accounts. I've tried changing passwords and settings for the accounts. I know a few years ago Chrome had a hard time juggling different cookies and sessions when logging in and out of sandbox accounts. So, I've also tried using multiple different browsers. Nothing seems to alleviate the issue.
Also, I thought maybe this issue was a temporary PayPal sandbox glitch, but I've been experiencing it for over a week.
Okay, I spoke with PayPal's technical support. It turns out that they are having some internal issues with the sandbox at the moment. If anyone else is having an issue with logging into one of their sandbox test accounts do the following:
Go back to the Sandbox Test Accounts page where it list all your test accounts.
Click on the email address of any sandbox account. There will be a drop down of "Profile" & "Notification".
Click on Profile and you shall see an iframe with a few tabs. You would be able to see the change password, change password.
Use this url to login to your sandbox account. https://www.sandbox.paypal.com/home
The key here is step 4. Don't click on the provided link labeled "Click here and provide credentials of your sandbox account." Copy and past the above URL into your browser instead.
When you are re-directed to the PayPal page to login, what URL is shown in the address bar ?
If it's "www.paypal.com" then you need to use your production account credentials.
If it's "www.sandbox.paypal.com" then you need to use your sandbox account credentials.
When I try to log in at developer.paypal.com, I'm presented with the login form for my live account at paypal.com. I presume this shouldn't be happening.
Has anyone else experienced this and have a workaround.
Thanks and regards
I think it's normal.
You log in with your real account and inside the sandbox you can then create sandbox accounts.
In the testing guide of paypal API https://www.x.com/developers/paypal/documentation-tools/ug_sandbox it's mentioned in 2 locations
When you register as a PayPal developer, the Sandbox automatically creates for you a Business test account and its associated test credentials
and
The Sandbox automatically creates your first Business test account when you sign-up for a Developer account on developer.paypal.com. This gives you a default set of merchant credentials that you can use immediately to test credit-card transactions.
And that's what happened with me when I logged in at the new developer site using a live paypal account I found a business test account created as xxxx-facilitator#xxxx.com. Now I need to login at the sandbox using this account and I couldn't find in the account profile anything regarding the account password so I clicked the "Profile" link and clicked "Change Password" and entered a new password then clicked "Save" and it said "Password Updated" then when I try to login at sandbox.paypal.com it says "Please make sure you enter your email address and password correctly"
We are currently working to resolve this issue in Sandbox. If you attempt to reset your password from the application page in developer.paypal.com it does not actually change the password for that sandbox account. As a workaround, you can create a new business account by clicking the "Create Account" button at the top of the page. A fix is scheduled tonight to resolve this issue. I will update my answer as soon as this is resolved. Sorry for the inconvenience.
Update: This issue is now resolved.
Thanks,
I had the same problem with some testing accounts I imported through the new developer site.
There seems to be a problem handling the different sessions: the developer session when you login with your developer account and the test merchant account you use to login in the sandbox area.. as you can see from the many similar questions this is affecting many users...