I have deleted the customer and customer address in customer_entity,customer_address_entity, but the customer details are still displaying in the Magento customer admin module.
When I click on all customers it's still displaying deleted customers data.
By reindexing the magento we can solve above problem
php bin/magento indexer:reindex
for more information regarding index
http://devdocs.magento.com/guides/v2.0/config-guide/cli/config-cli-subcommands-index.html#config-cli-subcommands-index-reindex
Related
Platform M2.3.4
Date: 29-Apr-2020
Situation: There was a configuration error in Redis & Varnish settings that caused checkout issues making the checkout time much longer than expected for users due to excessive memory overload on checkout sessions.
Customers were able to add products in cart, proceed to checkout and clicked PLACE ORDER.
ERROR EXPERIENCED: Critical error when Paying by PayPal forever spinning wheel when paying via Card.
On investigation the payments were successful, sometimes numerous as they thought things failed and tried again. All orders had Order numbers in the payment provider platform, eg PayPal, Adyen, Amazon Pay.
However, these were not present in Magento. We would like to process these orders but there are not sufficient order details like product info (Colour-size/variant) present in the payment system.
For customers who waited for 3-4 mins for the page to complete and saw the success page, the orders were created successfully in Magento backend.
Is there a way to complete the order and have it created in Magento 2 since it seems to already assign an order number to the transactions which are in Payment systems like PayPal and Adyen but no order present in Magento visible view?
An example order number was 000046777
How can I get to create/complete these orders in Magento since Magento order numbers were already assigned?
Is it possible to see these orders in the database, if so, how?
If it is impossible to retrieve these orders from Magento or the DB, how can I create new orders manually and assign the existing order numbers that were captured/assigned by Magento in the payment system when the failure occur?
You can try to specify (find by reserved order id in quote table) and convert programmatically the quote to order which is failed
https://magento.stackexchange.com/questions/108561/how-to-convert-a-quote-to-order
I am using Magento Enterprise 2.2.3 and am experiencing an issue in the abandoned cart functionality. I have set an abandoned cart email without setting the number of days and without any other conditions. I am getting the customer listed in matched customers section the first time he abandons the cart and the email is being sent. The second time the user abandons the cart, the matching customers list is not updated and hence email is not sent.
Anyone else experiencing this issue?
This is a known bug that should have been patched -- try updating the software.
I have setup Magento 2.2 and configure the payment method to "PayPal Express Checkout"
When i have payment with PayPal Express Checkout
Checkout and Payment is working fine but when i go to Admin > sales > order > edit new order- in order Address Information is not display. Please check below image
Same issues i have found in order email.
When i have payment with Check / Money order
Every thing working fine.
NOTE: i have not installed any third party module and not done any customization. i have test this in 3 setup of Magento 2.2 and all have same issues
Also i have try https://github.com/magento/magento2/issues/5873 but not success
This was Magento product issue.. Which is fixed in Magento 2.2.3 version
Now I am currently working on vendors based site, Its running on Magento 1.9.2.2 version.
After I placed the order, admin and vendors got mail, But the customer did not get the mail.
Also in the order edit page (Admin-panel -> Sales -> Order -> Edit) added some comments and checked "Notify Customer by Email" then i submitted,
But Customer didnot receive any mail regarding this.
In the back end I changed the order to invoice, shipping and credit-memo that time only customer got mail.
and also Notify Customer by Email is working fine.
How to fix this issue.
I use Opencart 1.5.6 for the first time and I would like to display customer tax id (VAT number) in the order notification mail which is send to admin when customer confirm new order. Tax id should be displayed under customer payment address.
Does someone know how to do this?
I didn't find an answer on my question so I decided to create my own solution.
I have created an extension for Opencart and you can find it on the link.
Extension name: Display customer payment tax ID in order notification mail
http://www.opencart.com/index.php?route=extension/extension/info&extension_id=16106