I'm doing a newsletter with mailchimp.
But when I send a test mail to myself, Outlook deforms it, is it normal?
I tried to change it to HTML but it doesn't worked.
Yes it is normal, doing e-mails is tricky.
Please share with use the markup.
Build e-mails have a lot of tweaks and tricks. You might have some compatibility issue on your code.
Related
Ive heard of people inputting code into their email systems to avoid being auto-labelled in Gmail in the promotional tab. Anyone know how to achieve this?
We are using for few months now sendgrid's click tracking feature and since this morning some of our customers could not be redirected to our platform through Sendgrid generated links.
They have the error :
Safari can't establish a secure connection to the server "u6012831.ct.sendgrid.net"
I cannot reproduce it on my side.
any ideas were it could come from and how to fix that permanently?
We have the same problem. From our side when we test our newsletter (not made with a template from SendGrid but from our own cms / newsletter) we cannot reproduce the problem - besides of these facts:
-Thunderbird / Mac shows an similar info, but there you can click 'send it through SendGrid anyway' and it opens the link correctly
-Outlook / Windows - there when you allow downloading all the images, then it works too
-the link should be implemented into text, not shown as simple url. Implemented into text also Thunderbird of Mac works without any popup information.
On all other mail programs (on Mac, Windows, Android) from our side, it works fine. But some of our customers tells, that no link works on Windows / Outlook or Windows / Thunderbird or Android
Very strange!!
And the most annoying problem is that the support of SendGrid very often is absolutely not helpful. Some month go we contacted them and the solution (after waiting at least 2 Weeks of response!): you always can send it not via SendGrid. That may help. Thank you SendGrid!!
I got Sendgrid support's answer to late and so decided to remove the click tracking feature... I think it is because some of our clients have very strong firewall rules, blocking sendgrid domain.
UPDATE:
I received an answer few weeks later. I would like to share it for the one having the same issue :
This is something I have also dealt with when I first started using the system and I have solved this by setting up link branding for my account which helped to hide the wrapping.
https://sendgrid.com/docs/ui/account-and-settings/how-to-set-up-link-branding/
i have problem with tracking pixel in mso, when i send my campain to gmail it shows and track correctly, but in mso it doesn't show(shows like red x). I found some topics here, but there isn't solution. Every topic say to set mso to force images. That isn't solution for me. I can't manage settings off all target clients. Here is code of pixel.
<img src="https://www.google-analytics.com/collect?v=1&tid=XXX&cid=XXX&t=event&ec=XXX&ea=open&cs=newsletter&cn=XXX&cm=email"/>
Is here any solution for this?
Outlook does not download remote images until the user explicitly tells Outlook it is OK to download them. This is done on purpose to protect the user from the tracking software.
There is nothing you can do. If there were a way, that would be a bug in Outlook.
I have a template which i used for sending emails written purely in hand made with css, and then i tested in Firefox/InternetExplorer/Chrome browser. But when i send that email to My boss PC as he is always Microsoft outlook user.
He always gets the alignment broken, texts broken all problems start. My question is how do you really write then? None of the web browser showing my template wrong.
I searched a lot, but most answers are not deeply and correctly well answered about this. I would really appreciate some experts input on this.
Thanks
outlook uses an older version of Trident, the CSS rendering engine. Depending on what Outlook your boss is on, the worse it can get. Outlook 2010 actually reverted to an older version of Trident because of Microsoft losing the Anti-trust case with the EU, so whatever version was before 2010 actually renders better, however they are both quite subpar # best.
you're going to want to literally stop developing with modern html/css and fall back on old school table layouts. i know, its gross, but you're going to have to do it for email.
the best tests are native, but if you don't have access to both versions (not many do) you should check out EmailOnAcid.com, they provide a plethora of email clients you can test on.
constantcontact.com, mailchimp.com and campaignmonitor.com all offer more than testing services if you need anything else.
Outlook 2007 is the bad guy. Any newer or older is much better. In Outlook 2007 lots of CSS commands don't work.
See this page: http://www.email-standards.org/ for details.
However, try sending your emails to Gmail.com and see how it gets displayed in Gmail web interface - Gmail is quite restrictive and as a rule of thumb, if it displays nicely, it should look good in other web clients too.
Some advice regarding HTML emails:
Outlook
It is good to provide width for Outlook, otherwise the CSS may crash.
Outlook doesn't support padding for <div>s / <p>s, float and various other things.
Gmail
For Gmail, you should use inline CSS in preference to defining classes.
Gmail actually parses CSS provided by you and for instance, changes height to min-height so using height is useless. However min-height of <td> is not respected by the browsers, so internal <div>s inside <td>s can be used to assure that min-height was applied.
Gmail strips background images, and generally in all email clients images are displayed upon user request for security reasons. Therefore, wrap images with <div> and set background color and color of this outer div, and provide alt (alternative text) for image (note also that images with empty src do not preserve width and height while rendered by the browser).
I have a question related marquee element? is marquee or any Js function work in mail, like gmail, yahoo mail, outlook etc.
If yes than how please define.
This is a blog post (from 2010) explaining <marquee> support in different clients:
http://stylecampaign.com/blog/2010/08/animating-emails-using-the-marquee-tag/
Notably, Gmail, Outlook and Thunderbird are not supporting this, but Yahoo and Hotmail are supporting.
As far as HTML marquee element is concerened so Answer is yes because most email clients have ability to process HTML elements in BODY here is an working example.Go through it.
if you wish to use advance JS then i think your needed javascript files must be located on server on the internet and you can use the javascript function animation etc in email body though i am not very sure but i think it should do like this.
I read somewhere that using scripts in your email may force your email/newsletter to be spammed by the email client so better not using it.
Alternatively if you wish to include common animations like image slideshow and you not having many images then using gif of your images may help you.
Thanks!!!