i have problem with tracking pixel in mso, when i send my campain to gmail it shows and track correctly, but in mso it doesn't show(shows like red x). I found some topics here, but there isn't solution. Every topic say to set mso to force images. That isn't solution for me. I can't manage settings off all target clients. Here is code of pixel.
<img src="https://www.google-analytics.com/collect?v=1&tid=XXX&cid=XXX&t=event&ec=XXX&ea=open&cs=newsletter&cn=XXX&cm=email"/>
Is here any solution for this?
Outlook does not download remote images until the user explicitly tells Outlook it is OK to download them. This is done on purpose to protect the user from the tracking software.
There is nothing you can do. If there were a way, that would be a bug in Outlook.
Related
I am trying to make an anchor Link work in Outlook
Version: 2103 (Build 13901.20400 ...)
My code is quite simple:
Link
...
<table id="e" name="e" >
Also Note that it works in the browser version of Outlook.
So either Outlook doesn't support anchor links like these, or I need to know how it should be done.
I know that this issue was present in the past in earlier version of outlook, but It would be nice to know for sure, whether there just a trick to it that I couldn't find or if the search will not yield anything.
Hopefully that saves people time.
The anchor element is fully supported by Outlook and its rendering engine. But how it works really depend on Word which is used for rendering message bodies in Outlook.
Quick question, is it ok to use standard HTML anchor links within a html emailer? Its to be used as a jump link to content within the e-mail. Wondered if anyone had any experience of this and whether they had come across any issues / pitfalls? It's come from a client request. Only thing I can think of is that the link colour may be over-ridden in some email clients.
Anchor links work to some degree in email clients. Outlook in particular is notorious and had jumps to a different places. iOS and others were fine.
I'm doing a newsletter with mailchimp.
But when I send a test mail to myself, Outlook deforms it, is it normal?
I tried to change it to HTML but it doesn't worked.
Yes it is normal, doing e-mails is tricky.
Please share with use the markup.
Build e-mails have a lot of tweaks and tricks. You might have some compatibility issue on your code.
I'm finishing up a Mailchimp template and Gmail is the biggest headache now.
In my head I have some styles (css) and media queries. If I put the media-queries at the bottom - it stops most of the styles from getting through. If I put the media queries at the top - all my styles work perfectly but the mail looks "broken down" (like it should under 600px width / Mobile) like the media queries already kicked in.
Firstly I didn't think Gmail should read anything inside of a media-query and secondly why are is my mail shown "responsive" when I have full browser width?
---- on a side note ---- I know I can go through everything and add inline styles but, I have three templates and I'd rather not if I can get away with it :)
I found out through extensive google-ing that I'm not the only one in the world that had this (weird) problem. I quote Lucas Mainardi below that posted an answer to a similar problem for Outlook.com.
Basically, putting an extra style tag with your media queries just before the closing body tag will fix things.
I've tested on my devices (gmail, iphone, thunderbird) and it doesn't seem to do any damage for clients that didn't have problems before. I'm also waiting for my Mailchimp inbox inspections to finish (where I test more clients like Outlook, Android etc). I'll edit my answer if it seems to do any harm, otherwise consider this a solution.
Hello James,
In the comments bellow I posted a possible solution to this issue in Outlook.com.
The problem seems to be the area in which the email is loaded. Apparently, the area starts out in a small size and is resized a few seconds later, but in that time the media queries fire up and display the mobile version. This is because the media queries are read first in the hierarchy of the code (they're at the head section) and the HTML email is read second.
The solution I found is to place the style section which contains the media queries after the HTML e-mail, specifically right above the closing body tag.
I tried this out in Litmus and all seemed to work just fine across the board (no other browsers/mobile devices/e-mail servers seem to be affected negatively, displaying the exact same version of the email with the styles in the head section).
Taken from http://emailwizardry.nightjar.com.au/2013/08/28/media-queries-in-html-email-cover-all-your-bases/
I have a template which i used for sending emails written purely in hand made with css, and then i tested in Firefox/InternetExplorer/Chrome browser. But when i send that email to My boss PC as he is always Microsoft outlook user.
He always gets the alignment broken, texts broken all problems start. My question is how do you really write then? None of the web browser showing my template wrong.
I searched a lot, but most answers are not deeply and correctly well answered about this. I would really appreciate some experts input on this.
Thanks
outlook uses an older version of Trident, the CSS rendering engine. Depending on what Outlook your boss is on, the worse it can get. Outlook 2010 actually reverted to an older version of Trident because of Microsoft losing the Anti-trust case with the EU, so whatever version was before 2010 actually renders better, however they are both quite subpar # best.
you're going to want to literally stop developing with modern html/css and fall back on old school table layouts. i know, its gross, but you're going to have to do it for email.
the best tests are native, but if you don't have access to both versions (not many do) you should check out EmailOnAcid.com, they provide a plethora of email clients you can test on.
constantcontact.com, mailchimp.com and campaignmonitor.com all offer more than testing services if you need anything else.
Outlook 2007 is the bad guy. Any newer or older is much better. In Outlook 2007 lots of CSS commands don't work.
See this page: http://www.email-standards.org/ for details.
However, try sending your emails to Gmail.com and see how it gets displayed in Gmail web interface - Gmail is quite restrictive and as a rule of thumb, if it displays nicely, it should look good in other web clients too.
Some advice regarding HTML emails:
Outlook
It is good to provide width for Outlook, otherwise the CSS may crash.
Outlook doesn't support padding for <div>s / <p>s, float and various other things.
Gmail
For Gmail, you should use inline CSS in preference to defining classes.
Gmail actually parses CSS provided by you and for instance, changes height to min-height so using height is useless. However min-height of <td> is not respected by the browsers, so internal <div>s inside <td>s can be used to assure that min-height was applied.
Gmail strips background images, and generally in all email clients images are displayed upon user request for security reasons. Therefore, wrap images with <div> and set background color and color of this outer div, and provide alt (alternative text) for image (note also that images with empty src do not preserve width and height while rendered by the browser).