Spent the last few days trying to create sandbox accounts from within PayPal's developer dashboard. Selected Sandbox Accounts -> Create Account. Filled out the form with different setups; starting balances between 1 - 5000, different emails, different passwords, everything.
Before clicking Create Account, there is an error saying "We're sorry, something went wrong while fetching test accounts. Please try again". After trying to create an account, I get the same error, plus a new one saying "We're sorry, something went wrong during account creation. Please try again."
Not sure what to do after clearing cache/trying different browsers.
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I am trying to create a Paypal developer account from here (https://developer.paypal.com/classic-home/) and then clicking on Login into Dashboard and SignUp and it keeps giving me this error:
Something went wrong on our end. Please try again.
I used my real domain and password like below but I am always getting this message!
When creating sandbox accounts through the developer.paypal.com dashboard, either individually or with Bulk Account Upload, the accounts that should only have a bank account are not created correctly. When I look at the account profile there is an error notice: "We experienced some issues on our end while creating this Sandbox account. Please delete it and try again." It was the same one that I was getting on all accounts created without a hard enough password. There is no payment methods in the created accounts. I can log into the accounts and they appear to work fine except trying to add payment methods to the "Wallet" does not work. Is there anyway to find out the actual error or get around this bug?
I believe this is an intermittent issue and clearing cookie and cache on your browser will help.
If the issue still persist, you might need to file a ticket via https://www.paypal-techsupport.com/app/ask and provide all the relevant information (e.g: screenshot of the error message, browser information, etc). Their technical support will check this for you.
I really need your help guys. Since two hours I'm facing with a very strange problem related to Paypal Sandbox. I read lot of answers here on stack overflow but none of them helps me.
I'll try the explain my problem: when I create a new sandbox account (respecting all rules like password strength, load balance etc.) I receive the "success" message, the account is created and visible in the list, but when I open it using "Profile" button I receive this error message (and is really a problem because I need to get the username, password and signature to work in sandbox mode):
Account Details
Your request is still processing, please wait...
No difference between "Buyer" or "Seller" account, it always fail.
I've tried in many ways (using notes, changing email address, using custom numbers into email) but nothing is work for me.
Someone can suggest me what can I do?
Thank you very much.
I think I've found a temporary solution to works with PayPal sandbox.
Instead of create an account using "Create Account" button you have to register a new account using sandbox website.
In details:
Go To: https://sandbox.paypal.com
Register a Business Account
Go To: https://developer.paypal.com/developer/accounts/ and click con "Click Here". This link is placed in the Second paragraph of the page:
Want to link existing Sandbox Account with your developer account? Click Here and provide credentials of your sandbox account
You will be redirect to sandbox paypal web site, if you don't do anything it will recognize your previous register account (anyway, if not, you have to login with the new created account), procede with linking process and after you will have, in the list of accounts, a new one with "Profile" button ready to show you informations necessary to works.
I don't understand way paypal release an important tool like this with a lot of bugs. No response received from no one.
BugPal your are luky because we needs you but please, improve your development process! :#
Looks like a general problem on Paypal side. We see same issues with two of our accounts. It was working last friday.
I am trying to set up a Paypal Dev App by first creating the two (personal and business) Sandbox Accounts. However it only displays the -facilitator.. business account with the following error message when I click on its Profile
We experienced some issues on our end while creating this Sandbox account. Please delete it and try again.
Unfortunately the check-box next to the account is grayed out and I cannot delete it. When I go to create an APP it says:
There are no sandbox business accounts associated, please create one and try again.
So I have also tried creating NEW Sandbox business accounts. When I click save I see that it has updated the Total Records by one, but it still shows the same amount of accounts (the facilitator and any personal accounts I created).
Anyone have any idea on what I can/should do? Can I re-create the whole developer account somehow?
I got this randomly all weekend and never really figured out what caused it... It did work for me though when I went back to it a day or two later.
gave me a really weird feeling about using paypal at all to be honest. good luck.
Exactly the same for me since 3 days. Getting pretty nuts about it. Yesterday the problem was different an error message was displaying on the page as : We’re sorry, but something went wrong. Please try again.
Today when I logged in I found all the test account that I have created yesterday but with no money on the account. So I have deleted them and when I recreate I get the same behavior mentionned above.
This is the notification for the first issue, didnt' find new one but guess they are working on it.
https://www.paypal-notify.com/eventnotification/event_details?eventId=5775
I had this issue as well, and threads all over the internet going back to 2013 which is even more frustrating. Here is what solved it; you need to fill in ALL the fields even the ones that say 'Optional' (First Name, Last Name, Funding, Notes). Then it works fine. Just someone on their end who never did use-case testing I think. In any event I am now making test accounts without issue.
I've signed in to the developer website but when I go to the apps page to create my app I see the following error message:
Problem creating sandbox facilitator account [Error code: 2001]
When I look on the sandbox accounts page I see there is a facilitator account there (xxx-facilitator#xxxx.xxx)
When I click the "create app" button the "sandbox developer account" dropdown is empty and when I try to create an app I get the following error message:
We’re sorry, but something went wrong while creating the application. Please try again.
So far I've:
created new sandbox users
submitted a query to paypal's tech support (no response)
left it a day and tried again
logged in, logged out...
I had the same problem. The "Sandbox developer account" dropdown box had no entries although I had set up accounts before - so I couldn't create an app.
After some trial and error hacking I finally found a way to inject a valid option in the html select and successfully created the app in the end.
Here's how:
Log in to your developer.paypal.com profile and go to Sandbox - Accounts.
Just use Firebug in Firefox or Developer Tools in Chrome to examine the source: Check the source of your BUSINESS account and you will find a code line like this:
<a class="profile" target="/developer/accounts/detail/2297102045097598612">Profile</a>
Note the id (e.g. 2297102045097598612), the country code (e.g. US) and the email address.
Now go to Dashboard - My Apps & Credentials and press "Create app"
Open Firebug/Dev. Tools and examine the "Sandbox developer account" dropdown box. Right-Click the empty select in the dom and choose "Edit as HTML". Enter an option tag with your formerly noted values, just like this:
<option value="2297102045097598612,email#domain.com">email#domain.com (US)</option>
Check that the option now appears in the dropdown box.
Enter a name in the "App name" field and press "Create app".
That's it. Hope I could help.
I got the 'Problem creating sandbox facilitator account' error as well but it was with a different error code of 'TAGETLIST404-20141017053750'. Obviously the suffix is just a timestamp.
The problem seemed to have been caused by the Oauth login popup that initially returned a timeouted session error but appeared to have still logged in anyway as it showed my name in the topright corner. But trying to create new apps returned the sandbox facilitator error.
Clearing cookies and logging in again, not getting the timeout error seemed to fix it and I could create accounts. I know this isn't a great answer but it's something to try.
I waited two days, and the error messages regarding the facilitator account went away. I was then able to make a new business account. This then allowed me to create a REST app without error.
I had the same problem and fixed it by just editing the source a bit.
Right click on the dropdown for your account if it's empty and click on Inspect element in your browser.
Inside the tags for the dropdown, add your email in tags. The email should be of a valid sandbox account that you had created.
For example, if you'd like to add a sandbox account with the email business#example.com,
add business#example.com within the select tags.
Seems like it's something easily fixable from Paypal's side but they haven't bothered fixing it yet.
for PayFlow API - allow up to 3 hours for the change to go into effect.after 3 hours it saved data while clicking.
In my case my primary email account was not confirm. after confirm it allow me
Today, I've just encoutered the same error with you. The problem is how Paypal raise the error, which made us very confuse. The error they should raise is: " You have not created any developer account yet, create an account and try again".
And here is how I fix it:
Go to: https://developer.paypal.com/developer/accounts
Create a BUSINESS sandbox account.
Go back and try create app again to see if it work.